--- title: "Vidra Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vidra Software - reviews, pricing plans, popular comparisons to other B2B eCommerce Platform products and more." source_url: "https://www.capterra.com/p/201173/Vidra/" page_type: "product" language: "en" --- # Vidra Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Vidra ## What is Vidra? Vidra is the Italian Platform for e-commerce. We are Partner of VISA and Banca Sella for the Digitization of Commerce. Thanks to Vidra you can: - Create your Online Shop in a few clicks - Manage the Inventory - Fulfilling Orders - Ship all over Italy with our couriers, at convenient prices - Receive payments via Paypal, Mastercard, Visa, and American Express Our MISSION is to help retailers, manufacturers, and SMEs in the process of trade digitization. ## What is Vidra used for? [B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €19 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vidra?[Manage this product listing](https://www.g2.com/products/vidra/claim_requests/new?auto=true) ## Vidra Overview Updated September 2026 AI summary Vidra offers small and midsize businesses a cloud-based B2B eCommerce platform equipped with catalog management, order and inventory control, and multiple payment options. It supports mobile access and reporting tools, with features for promotions, bulk ordering, SEO, and shipping management. Vidra is suited for companies seeking to manage and grow multi-channel eCommerce operations from a single interface. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vidra 4.4 (9) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price €19 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (9) Ease Of Use 4.0 (26,641) Value For Money 4.4 (9) Value For Money 3.9 (20,480) Customer Service 4.8 (9) Customer Service 3.8 (20,738) ## Vidra alternatives [4.3 (662)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [Base](https://www.capterra.com/p/245981/Base/) [4.5 (13)](https://www.capterra.com/p/245981/Base/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/245981/Base/) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) [4.5 (102)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) ## FAQs about Vidra Overview ### What company size and specific industries is Vidra built for? Vidra is designed for SMEs and startups that want to sell products online, especially in manufacturing and retail. It also fits craftsmen, clothing stores, electronics sellers, wine and food producers, jewelers, and similar product-based businesses looking for an e-commerce solution. Features and Usability ### What are the key features of Vidra? Vidra offers eCommerce management features including catalog management, channel management, shopping cart, order management, and payment options. It also includes inventory management and inventory tracking, bulk ordering, shipping management and shipping labels, reporting and analytics, customizable branding, marketplace integration, and mobile access for B2B and mobile commerce. Getting Started and Support ### What training and onboarding options does Vidra offer? Vidra provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars offer guided instruction, videos support self-paced learning, and documentation gives written reference material for setup steps and feature review. Getting Started and Support ### What customer support options does Vidra offer? Vidra provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support quality feedback is not available in the catalog data, so no user experience pattern can be stated here. ## Features AI summary Based on 691 B2B eCommerce Platform reviews Not all B2B eCommerce Platform solutions cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Catalog Management** (**41%** of reviewers rated this feature as critical) - **Customer Management** (**41%**) - **Order Management** (**48%**) Vidra supports **Catalog Management** and **Order Management**, so businesses can maintain accurate product listings and handle purchasing workflows more efficiently. However, it does not include **Customer Management**. Instead, it offers other important capabilities that reviewers also value, including **Payment Options** (**46%**), **Inventory Control** (**39%**), and **Mobile Access** (**36%**). These features help businesses support flexible checkout experiences, keep stock levels up to date, and manage operations on the go, allowing teams to process orders with fewer delays and maintain better day-to-day control. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Bulk Ordering Accept and track orders with multiple items Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Channel Management Manage various distribution channels, build relations with channel partners, and track their performance Customer Accounts Record customer information, purchase history, and other notes Vidra 26 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Bulk Ordering: Accept and track orders with multiple items - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Customer Accounts: Record customer information, purchase history, and other notes - Customizable Branding: Add customized logos and colors to align with company branding - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - For B2B: Serves B2B organizations - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Marketplace Integration: Integration with third-party marketplace software - Mobile Access: Access software remotely via mobile devices - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Sales Reports: Reports specific to sales analysis for trends and strategies - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store --- Get Advice We can help you find the software with the features you need. Features 4.1 (9) 4.1 Based on 9 reviews ## Pricing Value for money 4.4 (9) Free Trial Free Version Basic €19.00 Per Feature,Per Month Value for money 4.4 (9) 4.4 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (9) 4.8 Based on 9 reviews ## User reviews Overall rating 4.4 Based on 9 reviews Filter by rating 5(5) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CH Craig H. Founder and CEO Marketing and Advertising ### "Great promotions management module" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2022 Pros Vidra has advance order and promotions management modules which enable user to manage the orders easily and define any kind of promotion. Cons Vidra does not support many currencies and its multi language coverage is quite limited. Switched from [StoreAutomator](https://www.capterra.com/p/180713/StoreAutomator/) [Virto Commerce](https://www.capterra.com/p/147200/VirtoCommerce/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CV Cinzia V. Titolare impresa individuale Food & Beverages ### "Vidra mi ha permesso di creare una vetrina su internet e di sviluppare l'e-commerce" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2021 Vidra mi ha permesso di creare un sito di e-commerce, che rappresenta una vetrina dei miei prodotti (anche per i clienti del negozio "fisico") e di vendere online. L'assistenza è sempre stata impeccabile: le persone che stanno "dietro" a Vidra sono sempre state molto disponibili e sempre presenti nell'aiutarmi a sviluppare il mio business online. Pros Vidra ha grande facilità di utilizzo e permette a imprese piccole come la mia di essere presente sul web ad un costo contenuto. Il sito che ho creato grazie a Vidra diventa una vetrina per il mio negozio e mi consente di concludere transazioni online, affidando a Vidra la gestione delle transazioni e delle spedizioni. Assolutamente consigliato! Cons Le possibilità di personalizzazione del sito non sono molte, ma questo è sicuramente da mettere in conto ed è ampiamente compensato dalle funzionalità che ti permettono di essere presente online e di vendere e spedire i prodotti utilizzando il supporto di Vidra. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IL Iose' L. Distributore prodotti per parrucchieri Cosmetics ### "Tutto in uno" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2021 Sono complessivamente soddisfatto del lavoro svolto con Vidra. Il servizio clienti (chat) risponde sempre. In casi d'emergenza sono stato chiamato in azienda per ricevere assistenza. Pros La facilità d'utilizzo. La piattaforma è intuitiva. Il servizio di spedizione integrato da accesso a tariffe vantaggiose anche alle piccole aziende che in un primo momento non hanno grandi volumi di spedizioni. Cons Ritengo sia necessaria l'integrazione di EDITOR di TESTO più performante. In secondo luogo, sarebbe opportuno lasciare più libertà di personalizzazione con introduzione di video e foto. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reasons for choosing Vidra Il servizio integrato di programmazione spedizione è il motivo principale che mi ha spinto a cominciare con Vidra. Oltre a questo, il servizio di assistenza in italiano (che non è da sottovalutare) e la semplicità d'utilizzo. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GC Giulia C. Artista Farming ### "semplice e intuitivo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2020 Sono riuscita a mettere in piedi l'e-commerce in meno di una settimana Pros Funziona senza problemi e rende facile l'e-commerce Cons Mi manca un database dei clienti che si sono registrati Alternatives considered [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/) Reasons for choosing Vidra Perché mi è stato consigliato da Banca Sella che stimo molto Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LG Luca G. impiegato Retail ### "buono ma migliorabile" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 15, 2020 Pros le funzionalità fornite sono comode e intuitive e il back office è facile da usare. Le integrazioni con le altre app sono buone ma attendiamo ancora altre integrazioni sul sito. Cons il fatto di non poter usufruire di integrazioni personalizzate ma dovere aspettare che vengano fatte per tutti ( es. pagamento rateale), non potere ancora accedere ad amazon o e-bay ecc... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NT Nicola T. Pasticcere Food & Beverages ### "Efficienza " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2020 Ottimo rapporto qualità prezzo. È di facile configurazione e in un giorno hai il tuo servizio ecommerce online. Lo staff è pronto e attento a supportarti in ogni mento dell utilizzo del software. È un software completo che oltre a offrirti il servizio di vendita online ti aiuta anche nella spedizione dei prodotti. Semplice e intuitivo Pros Semplicità nella configurazione. È molto intuitivo e veloce Cons Attualmente non ha una parte di commenti che il cliente può lasciare al venditore nel momento del acquisto ma so che ci stanno lavorando. Non ci sono elementi negativi che ho potuto riscontrare Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CC Chiara C. Commerciante Retail ### "E-commerce in un click " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2020 Nel 2020 un sito web è un insostituibile biglietto da visita online:puoi presentarti ai clienti semplicemente condividendo un link,illustrare i tuoi prodotti e servizi direttamente dalla vetrina online, è inoltre un ottimo alleato per rafforzare l'identità dell'azienda. infine un sito permette di attivare campagne pubblicitarie beneficiando della portata ampia della rete e dei costi contenuti della pubblicità online. Tutto ciò è possibile con Vidra senza fare un investimento iniziale cospicuo. Credo sia proprio il punto di forza della piattaforma , avvicinarsi al mondo online pian piano senza spendere un patrimonio. Pros La piattaforma Vidra è molto intuitiva e permette di gestire perfettamente in autonomia tutto l'iter burocratico iniziale da seguire per avviare la propria attività online ed in seguito la personalizzazione dello shop stesso anche per chi è alle prime armi. Molto semplice nel suo utilizzo e con un team di supporto professionale e competente sempre pronto, rapido e disponibile per eventuali dubbi o esigenze. Cons Per avviare un'attività online il piano standard che offre Vidra comprende la gestione dell'inventario con catalogo prodotti illimitato e delle spedizioni con sistema di invio notifiche automatico,strumenti SEO gratuiti, dominio personalizzabile e spazio web illimitato gratuito tuttavia sarebbe opportuno integrare la funzione gestione clienti e newsletter anche per il piano base. Reasons for choosing Vidra Ho scelto Vidra perché è un'azienda italiana,l'assistenza la piattaforma e le guide sono tutte in italiano. E' possibile creare facilmente il proprio shop on line scegliendo tra i temi già disponibili perché non servono conoscenze tecniche specifiche e di design! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Massimiliano B. Marketing Marketing and Advertising ### "Ottima piattaforma" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 13, 2020 La mia esperienza con Vidra è fino ad oggi positiva e spero la piattaforma possa crescere con ulteriori funzionalità. Pros I tempi di realizzazione del proprio e-commerce sono rapidissimi e la gestione è facile anche per un neofita. Cons La momentanea assenza di alcune funzioni per collegare Facebook e Instagram sia per il catalogo che per funzioni di retargeting. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) Reasons for choosing Vidra Mi è sembrato più veloce e volevo testarne la qualità. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MA Magda Annalisa Z. produttore vino Wine and Spirits ### "Grazie Vidra!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 13, 2020 La nostra esperienza con Vidra è stata positiva e siamo felici di aver intrapreso il percorso per iniziare la vendita on-line dei nostri vini della cantina Centovigne - Castello di Castellengo. Pros La semplicità di implementazione del proprio e-commerce e la facilità di gestione degli ordini e delle spedizioni. Cons I temi grafici sono carini, sarebbe bello averne di più a disposizione e poter strutturare diversamente il menù di navigazione. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.