--- title: "DataCRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DataCRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/201184/DataCRM/" page_type: "product" language: "en" --- # DataCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DataCRM ## What is DataCRM? Talk to your customers by WhatsApp from DataCRM and Grow in Sales! DataCRM offers you functionalities that allow you to execute your strategies to attract sales opportunities and start your commercial process to obtain POWERFUL RESULTS. Its cloud system makes it easy to use the tool from anywhere. You can integrate DataCRM with your favorite platforms, which will help you optimize your digital strategies. Additionally, with the mobile App (Android | iOs) you can have all the updated information ## What is DataCRM used for? [Lead Management](https://www.capterra.com/lead-management-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Online CRM](https://www.capterra.com/online-crm-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $15 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DataCRM?[Manage this product listing](https://www.g2.com/products/datacrm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DataCRM 4.7 (32) VS. [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price $15 Per User, Per Month Starting Price $12 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (32) Ease Of Use 4.7 (912) Value For Money 4.4 (30) Value For Money 4.5 (831) Customer Service 4.6 (30) Customer Service 4.6 (851) ## DataCRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about DataCRM Overview ### Which roles and teams benefit most from DataCRM? DataCRM is most used by sales teams, account executives, commercial advisors, and revenue leaders who need to track leads, manage customer pipelines, and improve follow-up. Directors, managers, and operations or marketing leaders benefit from its reporting, team oversight, workflow organization, and visibility into commercial performance and client relationships. Answer based on 32 reviews Overview ### What company size and specific industries is DataCRM built for? DataCRM is designed for companies of any size that use consultative sales processes and need both commercial and post-sale follow-up with customers. It is suited to service-oriented businesses and other organizations that manage ongoing client relationships rather than simple one-time transactions. Features and Usability ### What are the key features of DataCRM? DataCRM offers CRM, contact management, lead management, and pipeline management for sales tracking, plus activity dashboards and monitoring for performance metrics. It also includes email management, calendar sync, task management, reporting and analytics, customizable fields, document storage, and third-party integrations for workflow management. Integrations ### Which third-party tools and platforms does DataCRM integrate with? DataCRM integrates with 10 third-party tools and platforms, including communication and business apps such as WhatsApp, JivoChat, Clickatell, and Asterisk, plus marketing and productivity tools like Google Ads, Google Calendar, Facebook Business Suite, Microsoft 365 License Optimization, RD Station, Alegra, and Zapier. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does DataCRM offer? DataCRM provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation offers written reference material and videos provide self-paced instructional content for reviewing features and setup steps. Getting Started and Support ### What customer support options does DataCRM offer? DataCRM provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Users describe the service team as attentive and often quick to respond, with support helping implementation and daily use. Some note that setup can still involve extra effort, especially when changing formats or adapting the system. Answer based on 4 reviews ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers highlight these as the top features buyers look for in CRM software: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) DataCRM includes **Customer Database**, which gives teams a central place to store and organize customer information. However, it does not include **Data Security** or **Real-Time Data**. Instead, it offers other important CRM features such as **Contact Database** (**47%**) and **Contact Management** (**44%**), helping businesses keep contact records organized, track interactions more efficiently, and maintain better visibility into customer relationships. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Calendar Management Track and manage schedules and meetings via an integrated calendar Calendar/Reminder System Notifications/alerts for upcoming events or tasks DataCRM 50 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Quotes/Estimates: Generate quotes or estimates for customers - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (32) 4.6 Based on 32 reviews ## Pricing Value for money 4.4 (30) Free Trial Free Version Basic $15.00 Per User,Per Month Value for money 4.4 (30) 4.4 Based on 30 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[ JivoChat](https://www.capterra.com/p/178227/JivoChat/)[ RD Station](https://www.capterra.com/p/180098/RD-Station/)[ Asterisk](https://www.capterra.com/p/60249/Asterisk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (30) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (30) 4.6 Based on 30 reviews ## User reviews Overall rating 4.7 Based on 32 reviews Filter by rating 5(23) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NM Nelson M. Director Environmental Services ### "Buen CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 5, 2022 En general, ha sido muy buena y nos ha apoyado en el crecimiento de nuestra empresa. Pros Es un CRM fácil de usar, práctico y amigable. Cualquier persona con conocimientos básicos, lo puede usar. El diseño de la cotización es muy bueno. Cons Al editar la cotización, es en programación html; y no hay buen soporte al respecto al hacer la configuración para que quede como yo la quiero. Falta más soporte al respecto. Reasons for choosing DataCRM Fue adquirido a través de una convocatoria. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MH Maribel H. DIRECTOR COMERCIAL Chemicals ### "Facil manejo y muy util para llevar clientes. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2022 Me permite revisar las metricas de mi equipo de ventas y ver informes rapidamente. En general hemos mejorado bastante. Pros Lo que me gusta es la integración con correos, whatsapp bussines y marketing digital. Adicional puedo crear landing page de manera facil y gratuita. Cons Que a veces si se deja inactivo haciendo una cotización se pierde. Creo que haria como un sistema de guardado automatico. Reasons for choosing DataCRM Por el convenio que teniamos con las Mintic y despues hemos ido renovando automaticamente con el paso de los años. Me ha encantado. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DC Diego C. Gerente comercial E-Learning ### "Recomendación y experiencia.." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 April 23, 2022 Ha sido una experiencia agradable, ha permito automatizar muchos procesos de mi empresa y servir como fuente única de información, migrando y optimizando procesos que han permito trabajar y focalizar al equipo de ventas. Pros Herramienta práctica, amigable y de ambiente que permite su uso de forma intuitiva. Costo beneficio con otras del mercado, muy favorable y adaptable a tu proceso de negocio. Cons Acompañamiento en implementación de la herramienta. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [Siesa POS](https://www.capterra.com/p/241817/Siesa-POS/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing DataCRM Amigable, practica, acompañamiento comercial y costo - beneficio. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DC Diana Carolina F. Operation Supervisor Financial Services ### "Facilita tu día a día" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2022 Sin quejas , es un excelente herramienta de trabajo que facilita el manejo de data Pros La facilidad de manejo y organización que brinda Cons que solo se puede cargar un adjunto uno a uno Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SG Sofia G. Directora de Asuntos Corporativos Civil Engineering ### "Una excelente herramienta!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2022 Pros Es muy amigable, me ayuda a agilizar y estandarizar procesos que anteriormente se demoraban días. Cons Podría tener la posibilidad de conexión con google calendar, gmail, Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WB Walter B. Gerente Facilities Services ### "Data CRM funciona" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2022 Muy buena Pros El software permite realizar seguimiento a mi equipo comercial y crear una disciplina de trabajo orientada a resultados. Cons Si pones tildes genera un problema. A veces no es fácil comunicarse para temas de facturación. Reasons for choosing DataCRM Facilidad para su implementación. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JC juan carlos R. Director Comercial Primary/Secondary Education ### "DataCRM el mejor CRM del mercado" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2022 nos ha solucionado el proceso de ventas, la atención a nuestros clientes y se ha convertido en herramienta de trabajo indispensable para el equipo comercial Pros todo es muy fácil, confiable e intuitivo, se ha convertido en herramienta de trabajo indispensable para nuestro equipo comercial, sirve para trabajo diario de los asesores y de auditoria para la dirección comercial, para toma de decisiones es excelente!! Cons el cambio de día a las 7pm, las eventuales caídas del sistema y ahora con la nueva integración con whatsapp hemos percibido que se ha puesto un poco lento el software Reasons for choosing DataCRM por un convenio que se hizo con la cámara de comercio Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User GERENTE DE CUENTAS ESPECIALES Wireless ### "Buen Crm. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 21, 2022 ES muy bueno para seguimiento y detalle del vendedor. ayuda a la administración en función de las ventas Pros Fácil de usar y administrar. Funcional con el celular y practico Cons Debe abrir muchas pestañas para su uso. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JP jean pierre R. Ejecutivo de Cuenta Primary/Secondary Education ### "Un asistente practico para mejorar tu gestión y ventas" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 21, 2022 es una experiencia excelente para mi trabajo y ser mas ordenado. Pros Es una asistente practica que ayuda a hacer seguimiento a las actividades mas relevantes y urgentes, dándome herramientas para los cierres mas efectivos con mis ventas!! Cons Temas de internet debe ser muy buena la conexión para que pueda trabajar desde cualquier lado. Switched from [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) [Agenda](https://www.capterra.com/p/183988/Agenda/) Por practicidad y fácil uso. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RA Rafael A. administrador Health, Wellness and Fitness ### "Recomendacion CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 21, 2022 Muy buena experencia, lo he recomendado a varios amigos que se han vinculado Pros Ha permitido organizar mi negocio y porder darle seguimiento a los potenciales clientes. Lo cual ha redundado en aumento en la produccion de la empresa. Altamente recomendado Cons No he podido tener adecuada retroalimentacion de como realizar campañas de correos masivos. Fue difil la integracion de los formularios de mis paginas al crm Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) no tenia con quien hablar, mas dificl de manejar. Reasons for choosing DataCRM respueta agil, estan en el pais, responden en general rapido la mayoria de inquitudes, me ayudaron a customizar el formato general Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YE Yazmin Edith V. Auxiliar Administrativo de Servicios Wholesale ### "Excelente Herramienta de Trabajo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2022 Excelente . Pros Es una Herramienta muy funcional , que nos sirve para tener un seguimiento y organización en nuestros procesos y servicios que prestamos. organizado, fácil y rápido. Cons que al momento de enviar los correos y tomar contactos directos no salen a todos los usuarios. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS sonia S. Asesor Comercial Information Technology and Services ### "Porque DataCrm??" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2022 Aportes: -Eliminar el uso de diferentes cuadros de excell - Indicadores en tiempo real. - Integridad de la Información. - Control de Proceso de Ventas. Pros Su facilidad de implementación y su facilidad de manejo hace que sea una herramienta el usuario interactúe de manera cómoda y fácil. Cons En ocasiones se debe digitar información que ya se encuentra en el sistema, porque este no ejecuta asociaciones. Como al crear un usuario conociendo el cliente. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JC johan C. ejecutivo comercial Education Management ### "herramienta facil de usar" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 21, 2022 es de muy facil acceso, aprender a manejar la herramientas muy facil. Pros facilita el agendamiento y la gestion de cada cliente ademas de mostrar la gestion diaria,semanal y mensual. Ademas de dar un facil acceso a los clientes de post ventas. Cons deberia ser mas facil el acceso para equipos moviles celular Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IR Isabel R. Ejecutiva Comercial Computer Software ### "Una excelente opción" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2022 El servicio al cliente ha sido un factor fundamental para poder tener éxito en la implementación y uso diario del CRM. Ha sido fácil de usar y responde a las necesidades de poder administrar los negocios de manera rápida, trazable y eficiente. Pros El CRM es fácil de usar, intuitivo y lo más importante es que te permite personalizar campos según el core de negocios de tu compañía. El servicio postventa es excelente Cons A veces las tareas automáticas son difíciles de construir. Sería interesante que la integración con RD fuera mas eficiente en relación con que pueda verse en data CRM el histórico del prospecto/cliente que trae desde RD Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing DataCRM Por economía y facilidad. Lástima que no incluya funcionalidades de módulos de Marketing, ya que la integración con RD queda incompleta del lado del CRM Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MA Marcos Antonio P. Consultor comercial E-Learning ### "Optimizacion " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 21, 2022 Herramienta que facilita, simplifica toda gestión empresarial que necesite control de datos, prospecto y demás, garantiza que como administrador y usuario puedas llevar seguimiento real y preciso. Pros Agiliza toda gestión de datos de manera eficaz, optimizar tiempo es una característica principal de este software, garantiza visualización de gestión de manera sencilla, organizada y entendible para toda persona. Cons Hasta el momento a mi percepción es un software muy completo que va avanzando progresivamente con el sistema y adaptación a las necesidades de sus usuarios. Switched from [Gama](https://www.capterra.com/p/241793/Gama/) Optimizacion de procesos Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PL Patricia L. Asesora Comercial Computer Hardware ### "Prospectación y Seguimiento" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2022 Nos ha permitido tener estadísticas de clientes nuevos y alimentar la base de datos completa tanto de ganados como de perdidos, con todos los contactos e información relavante de cada cliente. Nos genera recordatorios de compromisos adquiridos en la gestión comercial con cada uno de los clientes o prospectos. Pros Datacrm es una herramienta que nos ha ayudado a organizar la información de nuestros prospectos, clientes potenciales y clientes activos, ya que nos permite registrar y programar actividades, hacer seguimiento a los compromisos y llevar estadísticas de clientes ganados o perdidos. Cons El módulo de cotizaciones, no es muy funcional. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JC Juan Carlos G. Asesor comercial Machinery ### "Agil" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2022 Pros Una plicacion muy funcional, fácil de contactar y realizar seguimiento s Cons No poder ver quién ha revisado mis correos con más facilidad Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SY Sandra Yaneth L. VENDEDOR IBAGUE Transportation/Trucking/Railroad ### "Gran Oportunidad" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 21, 2022 Es muy buenas, siempre he trabajado en él y veo que me sirve demasiado en mi negocio de ventas Pros La facilidad de manejo, la recordación permanente, es mi planificador, tengo seguimiento de todo y puedo realizar consultas, en realidad CRM es mi GRAN OPORTUNIDAD para mantener un buen resultado y para planificar un gran crecimiento Cons En verdad al comienzo se hizo lento, pero cada vez trabajan mas en el desarrollo Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DR Daniel R. Consultor Técnico Construction ### "Pros y posibles mejoras " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 21, 2022 Buena, ha organizado las labores comerciales Pros Organiza deuna manera intuitiva la operación administrativa de la empresa Cons \- Velocidad de respuesta, procesa lento - Agregar negocio, cuando se agrega una actividad de una empresa desde el calendario Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CR Cesar Ricardo A. Gerente Comercial Retail ### "Excelente hermienta" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 21, 2022 Excelente Pros Nos permitió personalizar a la medida de nuestras necesidades , mejorar la creación y control de bases de datos y por ende la comunicación con nuestros clientes.hacer seguimiento y control al proceso de venta y producción ,entrega de productos ya si informar a nuestros clientes. Cons Cuando se actualiza se desactivan algunas tareas automáticas Reasons for choosing DataCRM Por la posibilidad de personalizar a nuestras necesidades Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BD Bernardo D. Tecnico comercial Retail ### "Muy buen organizador de trabajo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2022 Muy buena en general Pros La facilidad que tiene para ayudar a organizar tareas, proyectos y negocios. Cons A veces es un poco pesado para quien no posea disco solido en su unidad. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DR Daniel R. Gerente Real Estate ### "CRM ajustado a las necesidades de PYMES" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 21, 2022 Veníamos de trabar con otros CRMs enfocados en un mercado global y eran muy estándar las versiones, como algunas opciones solo eran en ingles y presentaba confusiones en el área comercial, al pasar a DataCRM entendieron nuestras necesidades y se hicieron algunas adaptaciones a nuestro modelo de negocio lo que permite hacer un mejor uso de la herramienta con un servicio al cliente casi que inmediato. Pros El servicio al cliente y la escucha activa en las dolencias en la gestión de clientes han sido fundamentales para una buena implementación y uso de la herramienta, así como su constante innovación de producto. Es muy intuitiva la plataforma y la experiencia de usuario como navegabilidad es amigable. Cons Las actualizaciones constantes pueden llegar a confundir a las personas que utilizan la herramienta como la búsqueda de clientes, no hemos visto muchos desarrollos en el modulo de servicios lo que se percibe como si el CRM estuviera más enfocado en productos, tan es así que siendo una empresa de servicios usamos el modulo de productos. Alternatives considered [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [RD Station](https://www.capterra.com/p/180098/RD-Station/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing DataCRM Empresa Colombiana con servicio al cliente local, facturación en pesos colombianos, adaptación al modelo de negocio, servicio al cliente oportuno. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EA Ecson Andres R. Gerente Comercial Construction ### "Aumento de mis ventas gracias a DataCRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2022 El control de mi esquema de ventas a través de DataCRM, me ha permitido identificar donde tengo mejores posibilidades de cierres, aumentar mi equipo de ventas y crecer en mi facturación cerca de un 60%. Adicionalmetne tengo control del proceso postventa, como remisiones de entrega, camapñas de fidelización, historicos, etc. Es una excelente herrameinta Pros Me permite tener orden y control de mi equipo de ventas y de la atención a mis clientes. Cons Me hace falta poder tenr un módulo de inventarios Reasons for choosing DataCRM Por su manejo simple, el conjunto de funcionalidades, el soporte y la posibilidad de solicitar funciones personalizadas Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DB Diana B. Directora de operaciones Primary/Secondary Education ### "La mejor herramienta comercial" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2022 A medida que conocves la herramienta, mas provecho le sacas. Y siempre esta el area de soporte en ese procesod e acompañamiento. Pros Es sencillo, tiene muchas opciones para customizar las necesidades de mi area comercial. Creacion de reportes y visual de los mismos, son excelentes. Muy amigable, y con un servicio al cliente excelente. Vi varias en el mercado, y me quede con la mejor. Cons Todo me ha gustado, y la implemenbtacion super facil Alternatives considered [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) [noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/) Reasons for choosing DataCRM Demostracion, Atencion comercial y precio Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AP Andrea P. Directora de mercadeo Professional Training & Coaching ### "Una excelente plataforma " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2022 Lo mejor de la plataforma ha sido el acompañamiento que hemos obtenido por parte de los miembros de gesta Crm, siempre están dispuestos a solucionarnos los problemas, a capacitarnos a mostrarnos las mejoras y novedades de los productos nuevos. Pros Es una plataforma de muy fácil uso, que nos permite mantener los prospectos ordenados con la facilidad de poder hacer seguimientos periódicamente Cons Hemos tenido fallas en cosas que antes ya teníamos solucionadas las cuales nos han retrasado el trabajo Alternatives considered [Meta for Business](https://www.capterra.com/p/213257/Facebook/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing DataCRM Era más personalizado nos ayudaban con las capacitaciones tenían buen precio era fácil de manejar y la plataforma tenía las funcionalidades necesarias a nuestro requisitos Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.