Best For

Technical teams use Redmine for project management, issue and bug tracking, customer help desk, collaborative file sharing, and repository hosting.

Product Details

Redmine is the #1 choice in IT Project Management Software for tens of thousands companies worldwide. Award-winning and consistently rated 5 stars for its ease of use and customer support, Redmine by Planio will help your team ship projects consistently on time and on budget. Super-charge your productivity and keep everyone in the loop with Redmine by Planio!

Contact Details

Planio

http://www.plan.io

Founded in 2010

Located in Germany

Redmine Pricing Overview

Redmine pricing starts at $25.00 per month.There is a free version of Redmine.Redmine does offer a free trial.See additional pricing details for Redmine below.

Starting Price

  • $25.00/month
  • Redmine is a free & open-source. Redmine by Planio is a hosted version.

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Redmine Features

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking
Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking

Redmine Reviews

Showing 5 of 85 reviews
Overall
4.1/5
Ease of Use
3.8/5
Customer Service
3.5/5
Avatar Image
Matthew P.
Consultant
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 6, 2018

“Best Project Tracker/Management/Team Tool bar none”

OverallExcellent project/tracker management - faster execution of projects
ProsYou can get the bare bones redmine up and running in minutes using a bitnami stack. Out of the box it's built for speed and simplicity, but if you are prepared to put some minimal effort in to add plugins, you can add many features, all free, that take it to the next level.
ConsThe barebones version leads many (reviewers on this site included) to think that's all there is. It's built to be modular and extensible, so if you don't like the UI, you can simply add themes, if you want it to do additional stuff like tight email integration, agile (yes there are multiple free versions), helpdesk, Work Breakdown Structures, Charts, fully customized menu bar, repositories, Vault, Excellent Wiki, integrations to Slack and other ticket systems etc - you can do all of that. But because people see versions of Jira or Service Now running with more features (both of which require much more knowledge and effort), they think that redmine is underpowered. So imho that would be my main issue - it's reputation regarding functionality and security - both unfounded.
Reviewer Source 
Source: Capterra
June 6, 2018
Avatar Image
Nguyen H.
System Engineer
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 15, 2019

“Good Opensource software”

OverallMany plugins but sometimes the plugins may contain some security bugs. Be aware of it. Becasue you might have some sensitive information on Redmine
Prosya, it's free. And we can optimize it as our own way. Becasue sometime you need to make it suitable for your organization. But for the Commercial software, you can only request them and wait for them. With Redmine, you can do everything you want to make it fit to your people.
ConsEnd-user always complain me about the software is hard to use. For me, a tech, I fell it's OK. But End-user they might need something pretty, beautiful and more visualization.
Reviewer Source 
Source: Capterra
November 15, 2019
Avatar Image
Jose Miguel S.
Software Development Team Manager
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 16, 2019

“Versatility = Redmine as Bug Tracker/Project Manager”

OverallRedmine is my de-facto BTS every company I go. I am very happy with its stability, versatility and easy to use for the end user.
ProsRedmine is a powerful Bug tracker system with such a flexibility that you can use it as your CMS if you want. There is a ton of plugins to install. You can use Redmine as a CRM, ERP, Payroll, etc... as long as the community around it can imagine a use case, it will exist. There are some paid services which customize Redmine to run as a full ERP, but I have no experience with them.
ConsThe installation process can be a pain for novices: You have to prepare your VM installing Ruby, then Ruby Gems and others gems to make advances functions to work. The source control system interface is good, but hard to install and configure. You will have better luck if you download a Bitnami VM or an AWS Appliance Image. There is a Docker image as wall, but I have no experience with it.
Reviewer Source 
Source: Capterra
December 16, 2019
Levi S.
Senior Software Engineer
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Features
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
September 6, 2018

“Good If You Can Customize”

OverallWe installed Redmine on our own servers and customized it a bit to meet our needs. The fact that it is so customizable is great (we were able to have the perfect tool). The fact that it needed to be customized wasn't so great (we spent time building a tool instead of other things). Overall, I think this is a tool that has so much potential, and if you can afford to spend a little bit of time customizing it, there's nothing it can't do.
ProsIt's written in Ruby and is highly customizable.
ConsIt was missing some of the core features I was looking for in this type of tool, and I had to develop them myself.
Reviewer Source 
Source: Capterra
September 6, 2018
Jander S.
Project Manager
Higher Education, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 7, 2019

“Use Redmine for yours daily tasks”

OverallWe use Redmine to record everyday task tasks. We would like more resources for project management and agile methodologies. This is generally a good tool, but it depends on your goals.
ProsRedmine is a great tool for daily tasks. It is opensource and has several plugins that offer more features. Its API allows for easy integration with other software.
ConsProject management features are lacking. It is very confusing and the presentation is not good. You need reports too, although new ones can be created using the API. Features for agile methodologies are very important. There is a plugin, but it does not offer a good backlog presentation.
Reviewer Source 
Source: Capterra
October 7, 2019