--- title: "Faddom Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Faddom Software - reviews, pricing plans, popular comparisons to other Network Mapping products and more." source_url: "https://www.capterra.com/p/201265/Faddom/" page_type: "product" language: "en" --- # Faddom Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Faddom ## What is Faddom? Faddom visualizes every network connection and traffic flow in real time, requiring no agents, installs, or credentials. It’s perfect for segmentation, troubleshooting, and audits. Setup is instant, and the results are always live and accurate. ## What is Faddom used for? [Network Mapping](https://www.capterra.com/network-mapping-software/)[IT Documentation](https://www.capterra.com/it-documentation-software/)[Data Center Management](https://www.capterra.com/data-center-management-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $1 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Faddom?[Manage this product listing](https://www.g2.com/products/faddom/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Faddom 4.8 (20) VS. [4.6 (339)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) Starting Price $1 Usage Based, Per Month Starting Price $95 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (20) Ease Of Use 4.6 (334) Value For Money 4.8 (19) Value For Money 4.7 (310) Customer Service 4.8 (18) Customer Service 4.6 (329) ## Faddom alternatives [4.6 (15)](https://www.capterra.com/p/178220/Virima/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [Auvik](https://www.capterra.com/p/145245/Auvik/) [4.7 (105)](https://www.capterra.com/p/145245/Auvik/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145245/Auvik/) [UVexplorer](https://www.capterra.com/p/183150/UVexplorer/) [4.3 (34)](https://www.capterra.com/p/183150/UVexplorer/reviews/) Starting price $1975.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183150/UVexplorer/) [View all alternatives](https://www.capterra.com/p/201265/Faddom/alternatives/) ## FAQs about Faddom Overview ### Which roles and teams benefit most from Faddom? Faddom is most used by IT managers, infrastructure teams, system administrators, and solution architects who need visibility into networks, dependencies, and application environments. Executives such as CEOs and CTOs use it to assess operational risk and support planning, while sales and consulting roles rely on clear infrastructure insights during client discussions and evaluations. Answer based on 20 reviews Overview ### What company size and specific industries is Faddom built for? Faddom is designed for mid-market and enterprise organizations with IT operations, network architecture, infrastructure, and data center teams. It fits companies that rely on IT managers, IT directors, network administrators, cloud migration teams, enterprise architects, and CIOs to manage complex infrastructure and migration work. Features and Usability ### What are the key features of Faddom? Faddom offers asset discovery, device auto discovery, and hierarchical mapping for IT environments, along with real-time monitoring, alerts/notifications, and troubleshooting. It also includes relationship mapping, impact management, change tracking, configuration management, cost tracking, and reporting tools such as activity dashboards, customizable reports, and data visualization. Integrations ### Which third-party tools and platforms does Faddom integrate with? Faddom integrates with ServiceNow for IT service management workflows. The catalog lists this native connection as the main third-party platform available for Faddom, supporting integration between infrastructure visibility and service desk operations. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Faddom offer? Faddom provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online training support guided setup, while documentation and videos offer self-paced reference material for learning features and reviewing steps as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does Faddom offer? Faddom provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as responsive and helpful, noting quick follow-up and even rapid feature work when needed. That feedback suggests support is a practical part of the product experience. Answer based on 1 reviews ## Features AI summary Based on 342 Network Mapping reviews Capterra data shows that buyers of network mapping software rank the following features as their top priorities: - **Device Auto Discovery** (**50%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**76%**) - **Server Monitoring** (**53%**) Faddom supports all three of the features reviewers rate most highly: **Device Auto Discovery**, **Real-Time Monitoring**, and **Server Monitoring**. Together, these capabilities give teams a clear view of connected assets, current network activity, and server health, helping businesses spot issues faster, maintain visibility across infrastructure, and make day-to-day IT management more efficient. Device Auto Discovery 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Automatically scan the network for devices and take pre-defined actions upon discovery Real-Time Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Server Monitoring 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Map Exporting 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Export a map or layout to share On-Demand Mapping 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Creating a target map or mapping model that meets the needs and requirements of a user, network, or workflow API 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Faddom 39 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Change Management: Track and monitor efficient handling of all changes/transitions - Change Planning: Planning training and tasks to facilitate the transition to new technology, process, or workflow. - Change Tracking: Track changes in laws and regulations and compare previous legislation to current legislation - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery - Hierarchical Mapping: Mapping model in which the network map is organized and visualized as a tree-like structure - Impact Management: Analysis of impact/effect on IT services and other business processes - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Map Exporting: Export a map or layout to share - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - On-Demand Mapping: Creating a target map or mapping model that meets the needs and requirements of a user, network, or workflow - Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Relationship Mapping: Creating relationships between different IT assets to define their status and dependencies in a network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Updating Maps: Dynamic maps that update whenever network changes are made - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.7 (20) 4.7 Based on 20 reviews ## Pricing Value for money 4.8 (19) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/201265/Faddom/pricing/) Community $1.00 Usage Based,Per Month STANDARD $6,000 Usage Based,Per Month Pro $14,000 Usage Based,Per Month ENTERPRISE $30,000 Usage Based,Per Month Value for money 4.8 (19) 4.8 Based on 19 reviews ## Integrations [ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (18) 4.8 Based on 18 reviews ## User reviews Overall rating 4.8 Based on 20 reviews Filter by rating 5(17) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM Alex M. Sr, System Analyst Alternative Medicine ### "Great valuse and easy setup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 11, 2025 The development team have been using it and love that they can quickly see how the apps communicate with different systems Pros Easy to setup and had maps withing hours. Quickly shows were and how systems communicate. Setup was done in under 2 hours Cons Automatic updates occasionally have issues. Support is great and are able to quickly resolve the issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Director Of I.T Operations Health, Wellness and Fitness ### "Fast, Insightful Infrastructure Mapping with Room to Grow" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 6, 2025 My experience with Faddom has been largely positive. It excels at providing clear, real-time visualization of application dependencies and network topology without the need for deploying agents. Pros It's ease of use and ease of installation. The data from the system is also very relevant. The price is right on target also. Cons The depth of data presented can be complex, making onboarding and navigation slightly confusing for non-technical users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Zain A. System Admin Financial Services ### "An amazing data capture tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2025 Satisfied overall. We have all data sources listed in Faddom what we wanted. Support is amazing that is the best part. Pros UI is super friendly to use. Data sources have enough variety for any environment. Best part is the Support, Faddom's AI support is easy to engage, just an email away with no hassle of logging into portal and entering tons of details. AI support generally answers the query in first go and support person then follows up on queries. Cons When joined to domain, we loose the capability to sign in with the break glass account. So in case of a disaster where we have to quickly login using breakglass account we have to first disable domain join from the console CLI. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Marc V. Freelance Senior System Engineer Business Continuity Education Management ### "The ultimate affordable application dependency mapping tool for the system engineer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2023 It is the only product where I actually can request new features or get immediate support feedback to implement my query. Faddom has brought me extremely much insight in the "hidden" domains of engineers and products (where people who have set them up in the past are no longer there). By far the best software product and company I have worked with in the last 25 years. Pros \- Fantastic tool for phase out of legacy servers, domain controllers - fantastic documentation tool - Provides insight whether network staff have implemented firewall changes - Visual tool for change management - Ideal tool for datacenter or cloud migrations Cons The licensing part sometimes need a manual renewal, this is however a minor issue. Alternatives considered [Solarwinds Log Analyzer](https://www.capterra.com/p/228418/Log-Analyzer/) Reasons for choosing Faddom Price and software company's attitude, it provided much more use cases than originally anticipated Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Duncan B. Infrastructure Manager Real Estate ### "Superb Mapping Tool for Networks and Applications" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2023 We are migrating from an on-premise environment to Azure. During this period there are parallel projects which are transitioning services to SaaS, but do not take all historic data, leaving legacy read only systems of some vintage. Faddom is not only helping us plan the migration waves in to Azure, but enables us to map historic and legacy applications which can then be rebuilt and moved to Azure in a compact and condensed fashion.One we have all our servers running Azure, we will use the base line functionality to maintain topology compliance and ensure there are no un recorded changes to topology Pros Faddom very quickly showed us how the legacy applications we were transitioning to Azure, were interconnected. It highlighted the undocumented communications with other servers and lead to the discovery of unknown file storage use.The eay to use graphical interface and intuative functions mean that it is a short learning curve to derive real value from the investment in the software.Use of migration wave information, enables us to quickly identify when a server is moved to Azure, the dependencies to other servers and applications, which means we can ensure that all services are moved simultaneously and not then prone to latency issues between on premise and Azure. Cons We have yet to discover anything we do not like about the product. Its simple to use and delivers on its promise Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST sharon T. IT Manager Hospitality ### "Segmentation" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 24, 2023 Pros eyes on my network any time easy to integrate Cons missing feature to integrate with other app Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Shlomy B. IT Manager Logistics and Supply Chain ### "I am very satisfied with the product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 22, 2023 Pros the comfort of viewing and simplicity... Cons In my opinion, inventory management is still lacking Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Eli P. Head of Sale Information Technology and Services ### "Visibility is the name of the game today ! and Faddom is the right solution for that mission !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2023 Pros Visibility, simplicity ease of use and instalation Cons didn't find any Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mohammed M. SA Information Technology and Services ### "Faddom" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 18, 2022 Pros this tool covers everything when u look to cover all possible data from an on prem data center Cons the pricing seems to be on the expensive side Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HI Haim I. CTO Financial Services ### "Best discovery software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2020 It show me the things I didnt know Pros VNT shows you the full scope of every app in your organization. Which servers are talking to other etc. Youbrealy get visability to things you didng even know that are happening in your prod systems. Cons Nothing. The system works as expected Visability Change management What if scenarios Every time works great Reasons for choosing Faddom There were no real alternatives. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/201265/Faddom/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.