--- title: "Forcelink Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Forcelink Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/201269/Forcelink/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Forcelink Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Forcelink ## What is Forcelink? Forcelink is an end-to-end cloud and mobile platform that transforms how organisations manage assets, workforce, and customer engagement. It combines CRM tools for real-time interaction tracking with a secure customer portal to improve transparency and satisfaction. Asset management features include full lifecycle tracking, AIoT device integration, and financial auditing, while materials management improves stock visibility and cost control. Field teams benefit from mobile tools for inspections, audits, GPS tagging, and quotations, backed by advanced scheduling, AI dispatching, and contractor management. From CMMS-based maintenance planning to flexible project workflows, business process automation, dashboards, and IoT insights, Forcelink connects back-office, field teams, and customers to optimise operations, reduce downtime, and enable data-driven decisions. ## What is Forcelink used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £15 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Forcelink?[Manage this product listing](https://www.g2.com/products/forcelink/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Forcelink 4.7 (3) VS. [4.6 (506)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price £15 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.5 (506) Value For Money 4.3 (3) Value For Money 4.4 (499) Customer Service 4.3 (3) Customer Service 4.7 (502) ## Forcelink alternatives [4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (232)](https://www.capterra.com/p/177014/Skimmer/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (5,319)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about Forcelink Overview ### What company size and specific industries is Forcelink built for? Forcelink is designed for local authorities, utilities, facilities management firms, and field service providers that need to manage asset, workforce, and customer operations. It is best suited to organizations with field-based teams and operational workflows, rather than a specific company size. Features and Usability ### What are the key features of Forcelink? Forcelink offers work order management, scheduling, dispatch management, and workflow management for field service operations. It also includes asset tracking, preventive maintenance, service history, and maintenance scheduling, plus CRM, billing and invoicing, reporting and statistics, mobile access, and third-party integrations. Integrations ### Which third-party tools and platforms does Forcelink integrate with? Forcelink integrates with 6 third-party platforms, including ArcGIS, SAP NetWeaver, SAP Process Orchestration, ServiceNow, Sage One, and Xero. These catalog integrations cover mapping, SAP environments, service management, and accounting systems, giving Forcelink a defined set of connections across operational and business software. Getting Started and Support ### What training and onboarding options does Forcelink offer? Forcelink provides in person training, live online sessions, and documentation to help teams get started. In person training supports face-to-face guidance, live online sessions allow remote instruction, and documentation offers written reference material for reviewing setup steps and product details. Getting Started and Support ### What customer support options does Forcelink offer? Forcelink provides email/help desk, phone support, and 24/7 live rep assistance. Support is offered through these channels for users who need direct help with setup, troubleshooting, or account questions. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Forcelink includes **Mobile Access**, giving field teams access to job details and updates while working on-site. However, it does not offer **Job Tracking** or **Job Scheduling**. Instead, it provides **Scheduling** (**61%**), which still helps teams assign work and plan technician availability. Together, these features help businesses keep staff connected in the field and manage service calendars more efficiently. Scheduling 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Forms 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Dispatch Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Service History 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Work Order Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Forcelink 41 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Track, store, and access client contracts or licenses Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Notifies field service workers of their upcoming assignments. Manage sending personnel and resources to a site as needed Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Store and access documents, forms, and photos in one centralized place Store, manage and track all forms in a centralized location System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track and manage inventory levels to maintain proper supply Track asset locations using GIS and GPS technology. Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Generate quotes or estimates for customers Receive data and information in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Assign available resources to various projects and tasks Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Set and monitor service level agreements to ensure timely response and resolution Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 4.3 (3) Basic £15.00 Per User,Per Month Value for money 4.3 (3) 4.3 Based on 3 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ Esri ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ SAP NetWeaver](https://www.capterra.com/p/65750/SAP-NetWeaver/)[ Sage One](https://www.capterra.com/p/10014214/Sage-One/)[ SAP Process Orchestration](https://www.capterra.com/p/10006863/SAP-Process-Orchestration/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RD Rubens D. Chief Information Officer Utilities ### "Workforce Optimisation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 5, 2026 Forcelink delivers a comprehensive end-to-end Works Management solution, positioning itself as a true game-changer for organisations embracing digital transformation, with a strong focus on Field Services Management. Pros The Forcelink product offers good and solid functionality out of the box, including citizen omni-channels and field services management. Cons Heavy price tag for a Backoffice user license and performance of the Forcelink running as a cloud-based solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ettienne D. CEO Utilities ### "Powerful and Flexible Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2026 The Team from ForceLink is highly committed to understand your business and to ensure the solution is implemented in a way that makes business sense for you. Working with such a motivated team gave me the confidence that even when the going gets tough, we will get exactly what we needed. Pros Before we committed to buy, we could see a real life demo for our intended use, which made is super easy to determine whether the solution will work for us. This was possible due to ForceLink's flexibility to customize business processes without code changes and ensured our users got exactly what they needed. The ability to customise and display dashboards to the teams working with ForceLink drives productivity and gives fact based and transparent management reporting. Cons Nothing to dislike really, most important though is make sure of good change management for a successful implementation! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Neshica B. Consultant Telecommunications ### "Field service Management made easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2022 Super impressed with the system and customer support has been world class! Pros ForceLink allows for easy workflow configuration, to suit your unique business requirements. Drag and drop scheduling, easy to use mobile app, flexible configuration of forms and reports. It does everything you need from a Field Service Management system with the added benefits of flexibility. Cons Haven’t found a thing that I don’t like yet. Alternatives considered [IFS Field Service Management](https://www.capterra.com/p/116489/IFS/) [Synchroteam](https://www.capterra.com/p/129634/Synchroteam/) Reasons for choosing Forcelink Easily configurable without need for external consultantsHad all the required functionality and within budget Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.