# Proton Mail Pricing 2026 | Capterra > Learn more about Proton Mail pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/201276/ProtonMail/pricing --- # Pricing for Proton Mail [4.5 (122)](https://www.capterra.com/p/201276/ProtonMail/reviews/) Write a Review! [View Alternatives](https://www.capterra.com/p/201276/ProtonMail/alternatives/) ## [Proton Mail](https://www.capterra.com/p/201276/ProtonMail/) has **3** pricing plans - Yes, has free trial - No free version **Credit Card Required:** Yes **Discount:** By Plan Frequency ### Mail Essentials $6.99 **Pricing Model:** Per User **Payment Frequency:** Per Month Mail Essentials plan includes: - 15 GB Storage per user - 10 Email addresses per user - Support for custom email domains 3 - Unlimited folders and labels - Password-protected emails ### Mail Professional $9.99 **Pricing Model:** Per User **Payment Frequency:** Per Month Mail Professional plan includes: - 50 GB Storage per user - 15 Email addresses per user - Support for custom email domains 10 - Add your logo and name to your workspace - Unlimited folders and labels ### Proton Business Suite $12.99 **Pricing Model:** Per User **Payment Frequency:** Per Month Proton Business Suite plan includes: - 1 TB per user + 20 email addresses per user - Use @yourcompany.com domain - Robust spam and phishing protection - Password-protected and expiring emails - Create and share up to 25 calendars ## Popular alternatives to [Proton Mail](https://www.capterra.com/p/201276/ProtonMail/) Looking to learn more about Email Security software similar to Proton Mail? 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Pricing RatingN/A Value For Money[4.3(122)](https://www.capterra.com/p/201276/ProtonMail/reviews/) Pros Cons [Read All 122 Reviews](https://www.capterra.com/p/201276/ProtonMail/reviews/) Read Full Reviews Below Gareth S. Area Inclusion Worker Education Management, 501-1,000 employees Used the software for: 2+ years ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 5.0 Features 5.0 Value for Money 5.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra March 11, 2026 "The epitome of encrypted email that exudes elegant efficiency." **Overall:** Encrypted, elegant, effective email and all in a trusted ecosystem. It is brilliant value for money and gets out of your way; no ads, no add on’s, no hassle. **Pros:** The concise, clarity of the layout, it’s unfussy nature yet powerful encryption, filtering and privacy features are all glorious. The fact that it is independent of the US based tech beasts, means that you can use it safe in the knowledge that you are not being tracked. The snooze function is great, the folders simple to create and the spam folder is intelligent, effective and means you don’t have to go trawling for that email you missed. The ability to generate a mask email address is fabulous and the integration with the brilliant suite of other Proton products is seamless. **Cons:** That’s genuinely difficult to answer. At a stretch I would say that running Outlook accounts through it is a little cumbersome but that’s more of a Microsoft issue. **Switched From:** [iCloud](https://www.capterra.com/p/204717/iCloud/) **Reasons for Switching to Proton Mail:** Privacy, clarity, ethos and frustration with the walled in Apple ecosystem. Dan I. CTO Information Technology and Services, Self-employed Used the software for: 1-2 years ** Overall Rating 2.0 ** Ease of Use 1.0 Customer Service 1.0 Features 2.0 Value for Money 1.0 Reviewer Source Source: SoftwareAdvice January 8, 2024 "Expensive, restrictive, poor support" **Overall:** I have been using Protonmail Business (their highest tier) for about a year. I wanted a reliable e-mail service I could use for my freelance work and a few of my personal websites that did not harvest all of my data. ProtonMail was more expensive than pretty much any other e-mail service, presumably because they force you to buy their password manager, VPN, drive, and calendar solutions. I did not need all of these solutions and never used them, nor did I want super-secure e-mail. Nevertheless, I signed up for a 2-year Business plan because of the good reviews, 15 custom domains, and the unlimited SimpleLogin addresses. The first surprise came when I tried to set up my e-mail client. Turns out that Protonmail does not offer SMTP/IMAP and there is no desktop app either (well, there is but it's in closed beta for ages). Using other clients requires installing and configuring protonmail-bridge (a sort of e-mail proxy). This is an acceptable workaround for PCs, however, it is complicated and often impossible to configure for web servers, in particular virtualized or hosted setups. I tried a few community alternatives to protonmail-bridge but ended up having to restart the services daily because the bridge would randomly crash without any warning or error. Support was next to useless. Taking days or weeks to reply with boilerplate text that had nothing to do with my case. Eventually, I decided to migrate all business-critical mail away from Proton. MXRoute offers unlimited custom domains (and a lot of other cool things Proton does not) for a lifetime price that is equal to a yearly subscription to Proton, so I went with them. I decided to cancel my Proton subscription to avoid being charged for another 2 years. Worst of all was what happened when I tried to cancel: despite having paid for 2 years, as soon as I canceled my subscription, I INSTANTLY and WITHOUT WARNING lost access to all premium features for the remainder of the period (about 1 year). This means that all of the addresses I created for custom domains were deleted (luckily I had already migrated them). It also meant that all of my e-mail clients stopped receiving or sending mail because protonmail-bridge is not available for free-tier... Even Google lets you use the remainder of your subscription when canceling... Even my SimpleLogin aliases are going to be disabled because - get this - since Protonmail bought SimpleLogin and bundled it with their product, aliases are disabled when you downgrade (instead of just restricting your ability to create more like SimpleLogin used to to). I begged support to convert my credit to a SimpleLogin or even a Proton subscription but they refused. My only option is to purchase a significantly more expensive monthly subscription for 5 months (instead of the 9 I had left). Maybe ProtonMail was at some point customer-oriented. But my experience with them has been the opposite: overpriced, restrictive, unfriendly money-grabbers. Which frankly leads me to question their privacy and security claims as well. **Pros:** zero-access encryption, unlimited SimpleLogin addresses, custom domains **Cons:** \- They force you to purchase their Drive, Calendar, VPN and Password Manager which means even the cheapest plan is very expensive compared to competitors. - There is no desktop app and using other clients requires installing and configuring protonmail-bridge (an e-mail server proxy) - The custom domains are useless because they do not offer SMTP/IMAP servers and protonmail-bridge does not work on any sort of virtualized webserver setup -> understandable because of the E2E encryption. - Their support is slow to reply and usually replies with boilerplate text that is not helpful or relevant. - I deactivated my subscription with 1 year remaining and instantly lost access to \*all\* premium features without any warning. **Reasons for Choosing Proton Mail:** Good reviews, privacy, SimpleLogin aliases **Switched From:** [Gmail](https://www.capterra.com/p/202338/Gmail/) **Reasons for Switching to Proton Mail:** Wanted a more private business e-mail that I could use also use for my websites. [Read All 122 Reviews](https://www.capterra.com/p/201276/ProtonMail/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)