# Page 4 | Proton Mail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Proton Mail the right Email Security solution for you? Explore 122 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/201276/ProtonMail/reviews --- Proton Mail 4.5 (122) [View alternatives](https://www.capterra.com/p/201276/ProtonMail/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Proton Mail ## Showing most helpful reviews Showing 76-100 of 122 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Fábio S. Senior Software Security Analyst Computer Software Used the software for: 1-2 years ### "Use ProtonMail instead of Gmail" December 21, 2022 5.0 Pros If you are concerned about privacy ProtonMail is a better option than the most famous Gmail as a mail provider. It promises end to end privacy and live up to its word. Cons At a first glance, the UI is not as intuitive as others.There is also no integration with other products like Microsoft One Drive for outlook accounts or Google Drive for Gmail. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Privacy concerns Review Source VR Verified Reviewer Soporte Tecnico Industrial Automation Used the software for: Less than 6 months ### "Una exelente opcion para email que cuida la privacidad" November 20, 2022 5.0 Mi experiencia en general es muy buena aunque no llevo mucho tiempo usandolo. Pros Lo que más me gusta del servicio de Proton Mail es que cuida la privacidad de tu correo. Además de que cuenta con servicios adicionales como VPN. Cons Lo único que no me gusta tanto es que en la aplicación para Android tarda mucho en iniciar sesión y cargar los correos. Alternatives considered [Tuta Mail](https://www.capterra.com/p/234571/Tuta/)[kMail](https://www.capterra.com/p/246557/Infomaniak-Email-Service/) Review Source Sudarshan P. Student Education Management Used the software for: 6-12 months ### "My usage of ProtonMail" September 13, 2023 4.0 My overall experience with ProtonMail was that it is a good option for users that those who seeking for more privacy and security. Pros 1.ProtonMail is a very secure email service.2.It uses end to end encryption for strong security.3.It also supports two factors authentication for purpose of security of added accounts. Cons 1.The major drawback of ProtonMail is that cost of paid plan is very expensive.2.It have only limited features in free plan like limited mails to send per day and low storage space. Review Source VR Verified Reviewer Secured way of Mailing Computer Software Used the software for: 6-12 months ### "Secured way of Mailing" June 5, 2020 4.0 Best and secured way to mail. Pros It is one of the secured ways to mail. Better user interface and user experience. Fastest way to send and receive mails. Cons Storage will be less until you get a premium benefit. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Protonmail provides Encrypted mail service. Review Source TH Tiara H. Social Media Specialist Hospitality Used the software for: 2+ years ### "Email application with emphasis on privacy" July 21, 2021 4.0 This email application has very little learning curve, allowing you to get going quickly. Even just creating the email address took less that one minute it was that straightforward. Pros Protonmail is PGP encrypted, therefore you have peace of mind that no one is probing through your emails. It offers the ultimate feeling of privacy. Cons I've noticed that notifications seem to lag a bit, almost two minutes after an email hits your inbox. This can be frustrating if you are emailing someone back and forth in real time. Review Source DKNM Daba Kamari N M. Founder Consumer Services Used the software for: 1-2 years ### "Proton" July 20, 2023 5.0 Pros I like the Proton brand and the privacy and the security they provide. Cons I would recommend the brand. My experience has been good. Review Source NN Navneet N. Student Computer Software Used the software for: 2+ years ### "The proton mail review" March 27, 2022 5.0 Overall experience is good. Pros It is one of the most secure mail services out there in the market. If do not need to worry about tempering or leakage of any mail they are end to end encrypted. Also the feature to self destruct is also very handy and helpful. Cons The only thing that I dislike about protonmail is the support service. Review Source VR Verified Reviewer Programador Full-stack PHP Internet Used the software for: Less than 6 months ### "A good alternative to the Internet giants" June 29, 2021 5.0 I use Protonmail on a daily basis. I will possibly stop using other mail managers and migrate all my contacts to Protonmail. Pros It is an extraordinary mail manager. It lacks nothing to become your favorite and daily use email manager. They guarantee an extra layer of security and privacy that other companies do not give. Cons The protonmail.com domain is not well known and some people receiving mail from this domain may think it is SPAM. This will be solved when Protonmail becomes more and more known. Review Source TA Tauseef A. Personal Entertainment Used the software for: 1-2 years ### "Good to use for most of the sites where you need a separate Email Address" November 27, 2020 4.0 I have been using the protonmail service for about last two years and suggested it to most of friends for their online work, either it's for making new instagram accounts, pinterest or something else. Pros This is an alternative of Google mail and yahoo and an easy to use software, ehich you can use with ease in most of your online services. Cons The most secure and easy to use software, and because of less users than gmail you can make your favorite email address and easily. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) I didn't made a complete switch from the gmail, as I still use gmail for most of my personal or business purposes but I think protonmail is most suitable service for some of my works, as i can get my required email address here easily. Review Source AG Amin G. research assistant Higher Education Used the software for: Less than 6 months ### "It is nice, easy, and reliable " July 7, 2021 4.0 I wanted to try something other than outlook and gmail so I tried this service. Surprisingly it meets the standards of an email service. It is definitely not comparable to main email service providers but it is simple and get the job done. Pros ProtonMail is an end-to-end encrypted email service. So it is very reliable service. It has all main features someone may need and expect in an email service. Very easy to setup. The downside is its simple face which does not have features which for example gmail offers. It comes in two options; free service and the other service which you have to pay for it. I am using the free version. Overall, it is an easy nice service. Cons It does not have many features offered by other email services. For example when you send an email and all of a sudden you do not want to send the email that you just send, so you can undo the send process. This feature is available in other services but not in the free version of protonmail. Review Source HJ Hart J. CEO Information Technology and Services Used the software for: 2+ years ### "ProtonMail is the BEST choice out there for secure email" May 17, 2022 5.0 Pros Its simple, easy to use, easy to connect domains to and manage. It really is the best solution for a secure email out there Cons Development of new features/functionality can seem slow at times, but I would rather have quality over quantity Review Source AR Andrea R. Tecnico Information Technology and Services Used the software for: 6-12 months ### "Un ottima alternativa" November 27, 2022 5.0 Ero alla ricerca di un account E-Mail capiente, sicuro e che rispettasse la privacy senza la necessità di avere una doppia autenticazione. Ho trovato in ProtonMail un ottimo provider di servizi di posta a prezzi competitivi. Pros Interfaccia grafica moderna ed intuitiva. Prezzo competitivo e ampio spazio di archiviazione. Rispetto della privacy e facilità di utilizzo. Cons Se si decide di raggruppare le conversazioni queste vengono raggruppate per oggetto e non per mittente ed oggetto. Questo potrebbe portare a perdere la lettura di alcune mail aventi lo stesso oggetto ma mittente diverso. Review Source AV Alexander V. IT Expert Information Technology and Services Used the software for: 1-2 years ### "Light and secure " January 12, 2021 5.0 I cherish my privacy and ProtonMail helps add an extra layer of protection . Pros I'm not expert ,however did some research and it shows that ProtonMail is one of the most secure email providers you can find . Your data on it is encrypted and very hard to breach. The registration process was extremely quick and painless . Cons The interface outlay is confusing at the beginning . I am also not a fan of how similar emails are grouped together . It makes finding items harder . Spam filters also need to be configured . Review Source Isabel Cristina C. Founder Professional Training & Coaching Used the software for: 1-2 years ### "It was prescribed to me" August 15, 2021 5.0 It is nice to have your information encrypted and secured, but the lack of integration into my workflow made it impractical for me... i just had too many addresses of email and little time, besides, my information is not that confidential. Pros I liked the idea that it was the most secure email to use. Cons I had to use the webmail and it was not possible for me to associate it with my outlook. Review Source RM Rosario M. Community Manager Broadcast Media Used the software for: 6-12 months ### "El correo que vela por tu privacidad" February 17, 2023 4.0 Pros La fácil accesibilidad a la lista negra (de bloqueados) y el algoritmo que filtra el spam lo hacen súmamente fácil para no recibir correos indeseados. Cons Los accesos directos o shortcuts son diferentes a otros gestores de correo y se hace un poco extraño trabajar con él e intentar acceder a cosas y que salgan otras o no hagan nada. Review Source KF Kimberly F. Office manager Hospital & Health Care Used the software for: 1-2 years ### "Email Protection for Hipaa related information." March 9, 2022 5.0 This product helps me to protect patients private information. Pros It is very easy to figure out and use. Most are complicated! Cons Very user friendly and I can not think of anything I do not like. Review Source AJ Amanda J. Professional Liability Claims Representative at Sedgwick Management Consulting Used the software for: Less than 6 months ### "A neat alternative to gmail." March 6, 2023 4.0 I just tried it out and use it as an alternative to m main gmail account. It may never be my favorite but nice to try. Pros Proton is a nice new email service that works well and supposedly doesn't steal all your data. Cons It's so new that some places flag it and won't accept it. Hopefully this will change in the future. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Just using as an alternative. Review Source VR Verified Reviewer ceo Information Technology and Services Used the software for: Less than 6 months ### "Proton mail" September 24, 2023 4.0 Pros I like that it has end to end encryption and it also has zero -access encryption.It also has self destructing emails which is an important feature for sending sensitive information. Cons It does not integrate seamlessly with third party applications. Review Source MJ Martin J. Senior Scientist Biotechnology Used the software for: 1-2 years ### "An alternative encrypted email account " September 27, 2020 4.0 Pros Great alternative if you do not agree with data sharing policies and encryption standards of more common "free" platforms. All the functionality of a traditional email account, end-to-end encryption, does not constantly try to link you across other platforms and put all your personal information together. Cons The graphics is a little bit outdated and doesn't bring anything extra but it doesn't affect basic functionality. Review Source VR Verified Reviewer Associate software test engineer Information Technology and Services Used the software for: Less than 6 months ### "Secure and safe" March 10, 2023 4.0 Graphical interface of the app is good and the features of the app are easy to use. Pros This app feels soo safe and encrypted. The mails can be sent quickly. The self destruction of mails is useful. Cons Pricing of the app can allow only 500mb so that have to be extend. Review Source VR Verified Reviewer Partner Marketing and Advertising Used the software for: 1-2 years ### "Really good as a private mail " May 7, 2021 5.0 It's a very good option for nowadays, you can use it to get your personal documents, government papers, etc. Pros Encrypted security. Web, app and email clients. Trust because of the countries supporting it. Could import your emails and contacts from other programs. Cons Look and feel like Gmail. Search mails within it is not very functional. Just 500MB storage for free accounts. Review Source Maria S. Accountant Accounting Used the software for: 1-2 years ### "With Proton, your e-mail content is safer than ever" April 1, 2021 5.0 Pros I have been using ProtonMail for reliable and secure communication. Messages are secured by TLS and end-to-end encryption, which allows no feasibility for 3rd parties to have an access to your content. Cons Because of the encryption, one cannot search for message contents. I would be glad if they provide some secret query keys to decrypt messages. Review Source VR Verified Reviewer Web Developer Computer Software Used the software for: 6-12 months ### "No Complaints" June 21, 2022 5.0 Pros ProtonMail has been great for us. Very easy to set up and manage, and includes great security features out of the box. Cons The only possible improvement I can think of would be allowing more customization on the user interface. Either user customization or company branding. Other than that, no complaints at all. Review Source NM Nishit M. Web designer Computer Software Used the software for: 1-2 years ### "Protect your mails" July 22, 2020 4.0 I have been using this software for more than years it really good and safe to use. Once you get adopted to this you would nerver leave this software Pros Proton mail had one of the best security system when compared to other mail software. It is safe to use Cons The user experience is slight different in which you have to get adapted to it Review Source PB Pamela B. Analyst Information Technology and Services Used the software for: Less than 6 months ### "Nice interface but missing some key features" July 15, 2021 5.0 Overall, I am making it work to get the security of ProtonMail. However, the user experience is much less sophisticated than Gmail. Somewhat disappointed. Pros I really like the ease of setting up and customizing. I use both the web-based on my desktop and the app on my mobile device. Cons 1) No way to schedule a future email. 2) Contact Group setup is too arduous becasue you cannout select all, you must do each contact one by one. 3) Contacts Filter does not display names alphabetically. Very hard to work with large groups. 4) Max recipients of 100 is too restrictive for the paid version! Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Security and privacy concerns. Review Source Similar Products Featured ## Related categories [Email Security](https://www.capterra.com/email-security-software/)[Encryption](https://www.capterra.com/encryption-software/)