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Pelcro is an all-in-one Subscription & Membership Management Platform. A comprehensive and self-serve platform with no code required but has all of the development tools to provide ultimate flexibility. Visit Pelcro.com to request a demo or claim your 14-day FREE trial.
Provider
Pelcro
Located In
Canada
Foundation
2016
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Webinars, Live Online, In Person, Documentation, Videos
Support
Chat, 24/7 (Live rep), Email/Help Desk, Knowledge Base, FAQs/Forum
All businesses looking to start, grow or optimize their subscription or membership offering. Trusted by notable clients like newsweek.com, timesreview.com, craftboxing.com, and many more!
Content Source: Pelcro
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Pelcro Reviews
Pros
From a development perspective, we appreciate the ability to highlight possible new features and work with Pelcro to incorporate them in their roadmap.
Pelcro's customer service is top-notch, special shout out to [SENSITIVE CONTENT] who does a terrific job explaining things and is very responsive.
Our overall experience has been exceptional. The team at Pelcro is superb and we have a strong, strategic partnership.
Overall, the relationship has been very positive. The Pelcro team has been responsive, helpful and given plenty of subscription-related insight.
Cons
The lack of this was the main reason we decided against a handful of other software options before finding Pelcro.
Reporting: Pelcro has yet to develop traditional reporting packages that are similar to other publishing fulfillment companies. This hampers visibility into the business and places audits at risk.
Pelcro is missing some bells and whistles, which I assume will come as the company grows.
The only downside is that it’s a SaaS platform and as such integrates with existing tools rather than being software that is controllable from our own servers.
"Pelcro Continues to Improve Product and Processes "
Pros: Speed to create a subscription product, formulate an offer and launch a paywall.
Cons: Onboarding needs improvement, but they responded to our needs and assigned a dedicated Customer Success resource to our account which helped a lot
"Incredibly responsive"
Overall: The most important thing for us is being able to sell gift gift subscriptions that donors can schedule in advance, and that recipients become the subscriber for. The lack of this was the main reason we decided against a handful of other software options before finding Pelcro.
Pros: Working with Pelcro they have time and time again added or changed functionality based on our request, and we've had great calls and meetings about developing functions for us.
Cons: When we first started there were some functions we thought they had, that they didn't. Once we asked about them, they added them though.
"Great paywall software"
Overall: Overall, the relationship has been very positive. The Pelcro team has been responsive, helpful and given plenty of subscription-related insight. Our subscriptions have increased by around ~25% since implementation and they've been more than willing to work with us on unique ideas and minor custom implementations. I'd easily recommend them to any publication, especially those looking to avoid tying their revenue to a %-based pricing model.
Pros: Customer service is top-notch. Fixed-rate pricing so our costs don't scale with our user count. Quite customizable aesthetically.
Cons: The admin tools are steadily improving, but sometimes limited in their power/utility. Gift subscriptions are cumbersome, requiring an account to be created in order to buy the gift.
"Great tool for subscription management"
Overall: Implementing UI for user login/registration/subscription/etc with Pelcro
Pros: - Provides support of subscription and membership flows- Allows customisation- Stores all user information
Cons: - Not possible to delete user address as an admin from UI- Not possible to store description/title and details of newsletters used at lists field at user newsletter instance
"RASC / SkyNews as customers of Pelcro - a great experience."
Overall: Pelcro is helping us deal with our challenges with publishing our magazine
Pros: The team at Pelcro has been excellent and very helpful with all my dealings with them
Cons: My experience with Pelcro has been excellent since I started to work with the team. I have not had any problems to report.
