# Page 3 | Project Insight Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Project Insight the right Project Portfolio Management solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/20129/Project-Insight/reviews --- Project Insight 4.5 (93) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 29th, 2026 # Page 3 - Reviews of Project Insight ## Showing most helpful reviews Showing 51-75 of 93 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TS TARUN S. Assistant Manager Information Services Used the software for: 2+ years ### "Love using project insight" June 1, 2021 4.0 Overall, a very useful software. Very convenient to use on a daily basis to record your time and track your projects. Some improvements such as fast loading while logging into the tool and easier exporting data interface can make it more awesome product. Pros The feature of I use the most is "Time entry grid". It just takes few second to record your time daily on one or multiple projects. Interface is quite user friendly. Cons Exporting time entries at the end of the year is a bit complex. I always forget the steps and have to ask some to help me with the process. Also, sometimes the tool takes a lot of time to start. Review Source Response from Project Insight June 4, 2021 Hello Tarun. Thank you for taking the time to review PI. We are glad that it is making time entry easier for your team at Clarivate. We are always working on ways to keep our customers delighted. A whole year's worth of timesheets is a lot of data to process. Hopefully, you have been getting the answers you need about that process. If not, please reach out to us at https://projectinsight.com/support SS Scott S. Cell Technician Wireless Used the software for: 2+ years ### "PI Review" June 2, 2021 3.0 Pros One location to track time spent on a project and shared documents Cons The app does not allow modifying the start and complete date/time for completing a task. The title page when in a task seems to cut off the complete information if it is tool long, you need to go back to the dashboard to see the complete information Review Source Response from Project Insight June 3, 2021 Hi Scott, thanks for leaving honest feedback. The tool uses roles to decide who can edit the scheduling information. You may need to have that role to allow for editing or have your system configured to allow signees to change the dates. You may want to contact your administrator to have those rights. You could contact support also if you need more help or to submit a ticket. https://projectinsight.com/support HJ Harshita J. Assistant Manager Legal Services Used the software for: 2+ years ### "Time Tracking" June 1, 2021 5.0 I have been using since 6 years and my experience has been terrific and it has really made time tracking quite efficient for me. Pros Easy to use, quite efficient in pulling necessary reports, easy to track daily work and hours. Cons Everything seems to be working good so far. Review Source BJ Benjamin J. Mechanical Engineer Environmental Services Used the software for: 1-2 years ### "Great Product!" June 1, 2021 4.0 Pros It is easy to use and keeps track of data very nicely! Cons Some of the features can be a little hard to find or make consistent. It takes some time to learn Review Source Response from Project Insight June 4, 2021 Thanks, Benjamin, for taking the time to share your experience about Project Insight. We are happy to help with any tips and trick that make learning a new tool easier. Check us our support resources or join us at our live "Office Hours" support each week. https://projectinsight.com/support HT Hetashree T. Manager - IP search services Legal Services Used the software for: 2+ years ### "User for time entries management" June 10, 2021 4.0 Pros All in one Project tracking tool. It's fast and allows to manage different project related data. Cons Interface can be more user friendly. Should have few feature automatic eg. after defining last date of project, it can auto-close the project. Auto- Time report every month or quarterly. Review Source ML Miriam L. HR Director Internet Used the software for: 2+ years ### "Project Insight" June 1, 2021 4.0 Not super impressed with the interface, not happy with the requirement to manually enter billing details for invoicing, too much need for manual entry. Pros Reporting features, excellent and prompt support staff. Cons Manual entry for billing, invoicing, glitches, random bugs that crop up. Reason for choosing Project Insight I was not involved in the final decision making process then. Switched from [Standard Time](https://www.capterra.com/p/99584/Standard-Time/) Standard time was outdated and needed more robust reporting features and project managing features. Review Source Response from Project Insight June 4, 2021 Hi Miriam. Thank you for taking the time to review PI. We are glad you are enjoying the reporting and support staff aspects of the tool. We also have quite a few ways you can automate your billing that might be of interest to you. If you would like to have any help, please reach out at https://projectinsight.com/support or use our self-help features here: https://projectinsight.com/support/self-help Fazal Rahman T. Data collection officer Management Consulting Used the software for: I used a free trial ### "Trace your project and tasks see your growth." November 8, 2023 5.0 It is so much profitable while exploring it more and more scheduling and resource management is fantastic. Pros Resources management, planning, and tracking time of the tasks, resources, and time, plus professional scheduling for tasks and resources. Cons I am enjoying and finding it so resourceful and applicable while exploring the features and I see nothing to be disliked about . Review Source KG Keaton G. Program Director Oil & Energy Used the software for: 6-12 months ### "Review" June 1, 2021 5.0 It's helped out with project management Pros Invoicing, project creation, time entry, good project management tool Cons Integration issues and only having one person who can do the integration. Need more users to be able to complete simple tasks Reason for choosing Project Insight Invoicing, project creation, time entry, easy to use and navigate Switched from [Continuum CRM](https://www.capterra.com/p/199103/Continuum-CRM/) Continuum did not do what they promised Review Source Response from Project Insight June 3, 2021 Hello Keaton. Thank you for sharing your positive experience about PI. We are so happy that it is working for you as your project management tool. We are not positive what you mean by "only having one person who can do the integration." We have a whole team of integration specialist to help you get connected to the right tools. Please feel free to reach out to give us more information about your situation. We would be happy to help. https://projectinsight.com/support VR Verified Reviewer Service Delivery Manager (ICT & PMO) Automotive Used the software for: 2+ years ### "PMO Tool - Project Insight" November 20, 2018 4.0 We have been using for nearly 3 years now, where the support has been excellent. Pros is a simple and effective tool in managing multiple projects across the business. The tool is easy to navigate and can generate reports, thereby reducing manual work. Cons The export functionality can be restrictive at time which some customised featured should be standard. Review Source FH Faizan H. Senior Manager Research Used the software for: 2+ years ### "User-friendly Software" June 4, 2021 4.0 Pros It is easy to use and can be learnt by a new user very quickly. Cons Customizing Email Notification template is a bit difficult for a non-technical guy. Review Source NH Nicholas H. IT Support Manager Insurance Used the software for: 6-12 months ### "Organization Ease" June 1, 2021 4.0 Pros Helps keep my team organized. It also helps prioritize tasks and offers insight what other departments are currently working on at any given time. Cons The interface could be a bit better. I also find that the task closures can be a bit cumbersome. Review Source Response from Project Insight June 4, 2021 Thanks for taking the time to review PI, Nicholas. We are glad our tool is helping your team stay organized and prioritized! As for closing tasks, we like to make that happen with a click of a button. If we can help your process with the task be smoother, reach out to us at https:/projectinsight.com/support VR Verified Reviewer Web Content Specialist Building Materials Used the software for: 6-12 months ### "Difficult interface" November 27, 2018 4.0 We used this with a third part integration partner, it was really their tool. I just found the overall experience to be a big clunky compared to other agile tools i’ve used. Pros This tool had great detail in creation of the tickets or jobs. I liked the customizable fields and the ability to upload videos or images. Cons I could only ever get to my projects by hovering over the header and cruising over to the “!” icon. I also wish when you were creating a ticket, the number of the task displayed during creation so I wouldn’t have to go search for it after creating it to know how to reference back. Review Source SS Santiago S. ingenieria sistemas Computer Hardware Used the software for: Less than 6 months ### "Looking inside Project Insight" September 16, 2023 4.0 Buena,hay cosas por pulir pero en general es un software util Pros El soporte es rapido ayuda mucho con las dudas que uno presenta en el uso del software Cons La interfaz podria ser mas intuitiva y de facil acceso ya que aveces para su uso la facturacion manual aveces es algo incomoda. Review Source KB Kelsie B. Project Coordinator Civil Engineering Used the software for: 1-2 years ### "PI Review" December 15, 2021 4.0 I enjoy PI and am excited to discover new add-ons to better my company's user experience. Pros This product is very easy to use. It allows for customization and streamlining systems. Cons My least favorite feature is the lack of automatic status changes based on task flow. Review Source JT John T. Senior Digital Director Recreational Facilities and Services Used the software for: 2+ years ### "Good task management" June 1, 2021 5.0 Pros It is fairly easy to manage and distribute projects and tasks. Cons The app is useless to us. We use it in a way that the app doesn't really apply. Review Source Response from Project Insight June 3, 2021 Hi John, Thank you for taking the time to send your thoughts. We are happy you are having a great experience with PI. We would love to hear more about what is missing for you in the mobile app. Right now, we believe it provides the same standard functionality as the desktop experience, but want to be sure it is meeting your needs. If you want to reach out to talk about it, you can connect at https://projectinsight.com/support NR Nilanjan R. Senior Associate Research Used the software for: 1-2 years ### "PROS OR PROJECT INSIGHT" June 1, 2021 5.0 Excellent in filling up timely sheets. Pros Easy to use, smart handling of routine work, easy to edit. Cons More graphics would make it extremely delightful. (Better UI experience) Review Source DT Duong T. RF Test Engineer Wireless Used the software for: 2+ years ### "need improve mobile app" June 1, 2021 5.0 Pros the web graphic user interface is easy to use Cons mobile app is difficult to track time and hours Review Source Response from Project Insight June 3, 2021 Thank you, Duong for taking the time to share your great experience using PI. As for the mobile app and time entry, we are sorry the process doesn't seem as easy as it does on the desktop. We are committed to continuing to improve both our mobile and desktop experience. If you would like to provide more specific feedback, please reach out to us at https://projectiinsight.com/support DC Dayanand C. Sr. Associate Legal Services Used the software for: 1-2 years ### "Project Insight Review" June 2, 2021 5.0 Pros The product is easy to use and provides multiple ways for user to use as per convenience. Cons Need some improvement in time sheet dashboard indication. Review Source NC Natalie C. PI Administrator Used the software for: ### "Ease of use!! Program Management Tool with Great Support from the Project Insight Team!!!" March 13, 2015 4.0 I was first introduced to the , Program Management Tool, when I was asked to deploy the tool for the Avaya Corporation in 2013. Avaya is a global company with Project and Program Managers worldwide supporting Global Complex Managed Services. I was asked to deploy the Project Insight, Management Tool worldwide in 45 days. I had never deployed a Program Management Tool and this was a very aggressive schedule. We deployed the tool on 5/31/13 and it was a successful deployment due to the flexibility of the tool and the support from the Project Insight team. The tool is very flexible and the reporting capabilities are strong for operational views, which is our main use for the tool. The tool is very easy to implement as I had never implemented this type of a tool before and my main focus in the past was Program Management not tool deployment. As I mentioned above, due to the flexibility, ease of use with the tool and the support I received from the Project Insight Team with such supportive folks as Wes Kliewer and his knowledge of the tool and the collaboration from Wes contributed to the successful deployment of the tool. Today the Project Insight tool continues to grow across organization within Avaya. The high level of customer support is what you do not see often these days, especially after you have purchased and deployed a tool. It is very obvious the continued customer support and customer focus you receive from all of the Project Insight team, this is a very high priority with them. Thank you all, Project Insight Team!!! We did it together!!! Review Source BA Brandie A. Project Controller Used the software for: 1-2 years ### "Great customer care" July 18, 2017 5.0 Pros PI offers some great report templates to work with and each report can be customized based on the columns you want and the info you are trying to collect. Cons There are some navigation issues that could be cleaned up within the application. Also the exporting feature is not very clean right now but I think that is more of a microsoft issue. Makes more work on my end to clean up the reports I download from PI. Review Source DC Dindo C. Process Engineer Retail Used the software for: 6-12 months ### "Best Solution for Project Management !" June 8, 2018 5.0 A nice software to monitor your projects from start up to end ! Pros I like the most with this Product is that it really helps us in task dissemination in each team members wherein it also provide access on real time reports. Cons So far, there's nothing negative feedback i can say with regards to it's functionality, instead it is very helpful and user-friendly. Review Source HD Hina D. Receptionist Marketing and Advertising Used the software for: 1-2 years ### "Another cool application for managing projects and tasks!" February 11, 2018 4.0 Pros helps with managing projects and tasks and help us stay track with our project timeline. Our clients use this tool and are happy with the way it allows them to participate with project team. Cons The reporting is great and helps see the visuals on the status of project tasks and timeline. Helps with the project billing details. Review Source kL ke L. senior scientist Higher Education Used the software for: 1-2 years ### "a weekly user" June 1, 2021 4.0 Pros The software is fast. The interface is nice. Cons It is not convenient to change/delete the time that has been logged already. Review Source Response from Project Insight June 3, 2021 Thank you, Ke for taking the time to review PI for us. We are so glad you are happy with the ease and interface of our tool. As for time entry and timesheets, we purposefully require more effort to revise time entries so that users don't accidentally edit something that is already entered. If you would like to share more specific ways we could improve this process, we would love to hear about it here: https://projectinsight.com/support RK Raghava K. Software developer Higher Education Used the software for: 1-2 years ### "Time Tracking against Task" June 2, 2021 4.0 Pros Easy to track task and submit timesheets. Cons Instead of weekly , monthly view would have been more easier. Review Source JP John-Paul P. Programme Manager Used the software for: ### "True Team Project Collaboration With Real-Time Performance Monitoring " August 5, 2015 5.0 As a software development house implementing of own software solution we needed a quality product which could be configured to our own processes and replace MS project and an existing timesheet application. provided an alternative integrated solution which was quick to deploy and adopt company wide. Project Insight enables our project managers to quickly create plans from templates in order to monitor the progress of tasks and ensure project performance is maintained throughout. With Project Insight our projects follow standard implementation processes thus providing consistently and enabling teams visibility of progress and commercial performance in real-time. The visibility that Project Insight provides our management teams has enabled us to address issues earlier, fine tune processes and work to improve the accuracy of project forecasting whilst ensuring that the project programme remains under complete control. On the few occasions we have needed support the team at Project Insight have been responsive and they continue to provide us with an excellent level of customer service through regular account management calls. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.