# myUnity Home Care & Hospice Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about myUnity Home Care & Hospice Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more.

Source: https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/pricing

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# 

 myUnity Home Care & Hospice Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

myUnity Home Care & Hospice

## What is myUnity Home Care & Hospice?

Netsmart myUnity Home Health and Hospice is a cloud-based, clinical point-of-care system that is intuitive, user-friendly and compliant. Organizations can use a single unified electronic health record (EHR) across all post-acute business lines, thereby eliminating duplicative documentation and improving care transitions. The easy-to-use and easy-to-train solution is 100% ONC-certified, so you can run large-scale palliative programs and meet CMS requirements for new payment models.

## What is myUnity Home Care & Hospice used for?

[Home Care](https://www.capterra.com/home-care-software/)[Hospice](https://www.capterra.com/hospice-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)

Overall rating

Based on 118 user reviews

Reviews sentiment

Positive

86%

Neutral

8%

Negative

5%

Starting price

Free trial  
not available

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## myUnity Home Care & Hospice alternatives

Highest Rated

[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Charting

1.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Activity Tracking

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Assessment Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Creation, administration, and evaluation of assessments or tests

Compliance Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Electronic Signature

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Digitally sign online documents

Reporting & Statistics

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

myUnity Home Care & Hospice 35 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

Create, manage, and monitor bereavement care plans.

Create, manage, and send invoices or bills to customers

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Automatically generates E/M codes based on information collected during patient charting

Track and manage adherence to policies for any service, product, process, or supplier

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Tools that provide relevant information at specific times to support judgments and courses of action

Store and organize documents in a centralized system

Digitally sign online documents

Create and securely store digital patient records

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Access to patient medication history data

Access software remotely via mobile devices

Patients can register for appointments in advance online

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Manage employee salary processes, data, taxes, and records administration efficiently

Online portal that allows physicians to refer patients, order exams, and/or view patient records & images

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Ability to record, store, update, and retrieve information

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Track and manage the scheduling of tasks

Track time worked per client

Manage volunteer information and direct volunteer resources

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Features

4.1 (111)

4.1

Based on 111 reviews

## Pricing

Value for money

4.1 (84)

### Starting price

Free trial  
not available

Value for money

4.1 (84)

4.1

Based on 84 reviews

## Integrations

[

eFax](https://www.capterra.com/p/174254/eFax/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (106)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (106)

4.1

Based on 106 reviews

## User reviews

Overall rating

4.3

Based on 118 reviews

Filter by rating

5(55)

4(45)

3(12)

2(3)

1(3)

Mentioned topic

Sorted by most recent

JM

Jayson M.

Physical Therapist

Hospital & Health Care

### "Don't even bother"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 11, 2025

I left a HH agency after the transition, and came back to them a year later. The system and processes have not improved. Will not recommend.

Pros

Nothing, I find no redeeming quality in this system. This is a bottom of the barrel, worst of the worse of all EHR charting systems I've used.

Cons

Can't see the all the patients in one single google map/day. Ghost schedules, visits are assigned by default to evaluating clinicians, falsely inflating your caseload. Why can't they be unassigned after an evaluation?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 6, 2025

Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve experienced, and we want to help address your concerns. Your success is very important to us, and we encourage you to reach out to our Client Experience team at ClientExperience@ntst.com so we can work with you to improve your experience.

SW

Samantha W.

Private Duty Supervisor

Hospital & Health Care

### "Wasn't a fan"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

August 9, 2024

it runs like a very old busy program. To many clicks

Pros

It served its purposing however is a very busy platform compared to new platforms coming out.

Cons

This system is slow to run and its start up takes 3 minutes or longer to get into

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GT

Gigi T.

Hospice nurse

Hospital & Health Care

### "Ten years as a hospice nurse and this is the worst documentation system I’ve ever used "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 9, 2022

Pros

This is the most cumbersome and aggravating documentation system to use while in the field/at bedside

Cons

This product is so non user friendly to those whom are at the bedside; it’s archaic

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LR

Lacie R.

Clinical quality specialist

Hospital & Health Care

### "Needs better navigation flow"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

April 26, 2022

Pros

Thorough- offers a lot of Options and modifications

Cons

Scattered/needs better flow/organization

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Medical officer

Food & Beverages

### "Easy and simple"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 5, 2021

It's been a good one so far.

Pros

It is very easy to use. The fact that I can use it on different devices makes it even better. It also saves my work for me automatically. Online support was prompt and very helpful. My time wasn't wasted. I'm at ease that private information is safe and sound.

Cons

I'd like to be able to write my own goals instead of having to pick from the options.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MO

michelle o.

pca

Hospital & Health Care

### "expensive but useful!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 6, 2020

I like that this software mergers with other and makes it easier to transport client info into an organized platform.

Pros

This software was pretty cool to use. I get some patients from the hospital i work at and integrating them into this program for my moms homehealth business, and it is not difficult.

Cons

pricey for a small business in the long run , i guess because they are meant for bigger businesses.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 23, 2020

Thank you for your glowing 5-star review of our myUnity platform! We strive to make our software intuitive and easy to use so you can spend your time on patient care. Netsmart is proud to support you and the hard work you do to serve patients every day.

AU

Anonymous User

Staffing Coordinator

Hospital & Health Care

### "DeVero software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

January 15, 2020

Pros

I found it easy to use and to find information.

Cons

This software freezes a lot! Also for Interoffice Communication notes, I feel like it should be designed to only be able to open 1 note per chart. There was an option to open multiple notes, which made it difficult to be able to see EVERYTHING in the chart, you would have to open each note up individually. There also seemed to be a lot of glitches (not showing every chart made, etc)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

Donna R.

Billing Sprecialist

Hospital & Health Care

### "My Unity Hospice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 15, 2020

Able to get our claims filed and paid.

Pros

Support is quick to respond when I have a problem.

Cons

Not always easy to understand how to find the reports.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GG

Gabriel G.

Certified Home Health Coder

Health, Wellness and Fitness

### "myUnity, Devero as what I came to know it as. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 14, 2020

It's been great other then it taking longer to review notes. Was also were going to see by any chance when a patient is DC'd on the patient chart if there can be something stating the pt is DC'd on the chart, for example like you do with a user that is inactivated you put an (I) next to their name. Can you guys do that with a (D) next to the DC'd patient so in the view online activity list we can see if the patient was DC'd so we can focus on those notes first. That would be great.

Pros

The easy access to the whole chart and able to bring up all the notes in the view online activity tab.

Cons

How detailed and so much info to fill in for the clinicians. I worked with quite a bit of other softwares and yours takes the cake in time. If the notes were more streamlined but still are able to gather all the info would be great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VL

Vitolia L.

supervisor of clinical services

Hospital & Health Care

### "This is the easiest software I ever used"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2020

Pros

I like the ease of use and very little training time our nurses need to start using it. If you can use Google, you will be able to use this software in about 20-30 min.

Cons

The reports that the system provides are not always accurate. If you run the same report twice you might get different data.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/)

Popular comparisons

[GEOH vs myUnity Home Care & Hospice](https://www.capterra.com/compare/201299-207985/MyUnity-Home-Health-Hospice-Software-vs-GeoH)[AxisCare vs myUnity Home Care & Hospice](https://www.capterra.com/compare/135068-201299/Non-Medical-Homecare-Scheduling-vs-MyUnity-Home-Health-Hospice-Software)[CareSmartz360 vs myUnity Home Care & Hospice](https://www.capterra.com/compare/201299-233554/MyUnity-Home-Health-Hospice-Software-vs-CareSmartz360)

[ShiftCare vs myUnity Home Care & Hospice](https://www.capterra.com/compare/201299-233684/MyUnity-Home-Health-Hospice-Software-vs-ShiftCare)[AlayaCare vs myUnity Home Care & Hospice](https://www.capterra.com/compare/147424-201299/AlayaCare-vs-MyUnity-Home-Health-Hospice-Software)[MatrixCare Home Health & Hospice vs myUnity Home Care & Hospice](https://www.capterra.com/compare/81083-201299/Brightree-vs-MyUnity-Home-Health-Hospice-Software) 

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