--- title: "HubSpot Content Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is HubSpot Content Hub the right Content Management solution for you? Explore 92 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/201318/HubSpot-CMS/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-22" --- HubSpot Content Hub 4.6 (92) [View alternatives](https://www.capterra.com/p/201318/HubSpot-CMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 22nd, 2026 # Reviews of HubSpot Content Hub Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews EM Emmanuel M Online Evangelism InnovatorReligious Institutions, Self-employedUsed the software for: 1-2 years. “I like that they allow 2,000 free emails per month, so I can keep my supporters up to date on what I am doing in my ministry.“ November 3, 2025 ED Emily D Accounting AssistantLegal Services, 11 - 50 employeesUsed the software for: More than 2 years. “I do wish there was a way to better organize the home page (maybe this is user error on my part) but it can be a lot to look at when I am trying to find something in the system.“ November 3, 2025 Andrew P Senior Web DeveloperDefense & Space, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Through Hubspot's CMS Hub it's easy to seamlessly integrate and develop your website with all your other marketing activities if you are using Hubspot as your main marketing platform.“ May 24, 2025 MG Mose G Marketing AnalystReal Estate, 11 - 50 employeesUsed the software for: 6-12 months. “The cap sometimes makes it hard for me to go back and select the new group of users I want to send emails to.“ December 9, 2022 Meenakshi M Marketing SpecialistProgram Development, 51 - 200 employeesUsed the software for: 6-12 months. “It's easy to use, helps me stay organized, and makes managing content much more efficient.“ July 3, 2026 Rahat A Digital Marketing ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “HubSpot CMS Hub can be expensive compared to other CMS systems.“ May 12, 2023 Andrew P Senior Web DeveloperDefense & Space, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Overall it's been a pleasure to work with, over the last couple years I have migrated a number of sites from Wordpress environments to Hubspot and it has been a good experience bringing more structure, organization, security and integrated marking to these sites.“ May 24, 2025 Axel H CEOComputer Software, 2 - 10 employeesUsed the software for: 1-2 years. “The A/B testning is weak, allowing you only to try out one page at a time.“ June 15, 2022 ## Showing most helpful reviews Showing 1-25 of 92 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lexi R. Sr. Director, Lead Development Information Services Used the software for: Less than 6 months ### "Great Tool with Lots of Features" April 22, 2026 4.0 Pros Having one (mostly) central spot to keep and organize all of our marketing assets makes building out new content really easy. There is a definite learning curve in using the system, but the Breeze agent is really helpful in helping me learn and navigate the system. Cons The email style doesn't automatically apply to new emails, and not being able to use Content emails in the Sales sequences is a challenge. Review Source kA khyan A. Inside Seller Computer Software Used the software for: 1-2 years ### "Smooth, reliable CMS that plays perfectly with our CRM" November 18, 2025 4.0 Overall, it’s been excellent for our team. Reliable, easy to work with, and has some great integrations. It has genuinely streamlined how we operate. It’s taken a lot of friction out of managing content and connecting it back to the rest of the business. Pros What I liked most about HubSpot is how easily it slots into our day-to-day. I can’t comment on pricing, but the usability alone is worth it - it just makes life simpler. I’m an Inside Seller running hundreds of leads through the CRM, and the clean, straightforward layout makes it easy to stay on top of prospects, tasks, and follow-ups. Tasks, in particular, are a non-negotiable for my workflow. I’ve used a few different systems over the years, but HubSpot wins hands-down for its intuitive UI and the way it creates genuinely unified workflows. Being able to link Outlook straight into the platform is a massive help too - keeps everything tidy and in one place. Cons Occasional guardrails when it comes to seeing some data but that's in the works - updates are implemented and work great out of the gate. not much to complain about to be honest Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) 2 years ago we switched from Salesforce to Hubspot Review Source AC Andy C. Digital Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "Next Generation of Content Creation" October 12, 2026 5.0 Pros The ability to be able to utilise the Breeze AI assistants to support bespoke content creation. The drag and drop system is also very easy to use. Cons The cost is slightly off putting if not going for a total solution within HubSpot. The design can be a little rigid if not properly set up or coded but it is possible to get around. Alternatives considered [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing HubSpot Content Hub Partly down to price but HubSpot seemed to be the strongest all in one solution without people too customisable Review Source Axel H. CEO Computer Software Used the software for: 1-2 years ### "Basic CMS that works well with the Hubspot CRm" June 15, 2022 3.0 Pros That it is fully integrated with the CRM out of the box. Cons The A/B testning is weak, allowing you only to try out one page at a time. Hinders you from getting a full view of the impact each page had on the overall goal. Alternatives considered [Webflow](https://www.capterra.com/p/136159/Webflow/) Reason for choosing HubSpot Content Hub We could not find a local Webflow agency in our region. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) The integration with the crm. Review Source Meenakshi M. Marketing Specialist Program Development Used the software for: 6-12 months ### "A Great Tool for Content Management" July 3, 2026 4.0 My overall experience with HubSpot Content Hub has been great. It's easy to use, helps me stay organized, and makes managing content much more efficient. Pros I used HubSpot to manage and schedule all my social media posts, and it made the entire process incredibly easy. I genuinely loved using it. Cons The only downside I noticed was that some of the advanced features take a bit of time to learn, especially if you're new to the platform. There's definitely a learning curve, but once you get used to it, it's worth it. Review Source EM Emmanuel M. Online Evangelism Innovator Religious Institutions Used the software for: 1-2 years ### "Good newsletter solution for small email lists." November 3, 2025 4.0 It has a relatively high learning curve compared to other email services, but you get what you pay for. The service has worked for simple emails. Pros I like that they allow 2,000 free emails per month, so I can keep my supporters up to date on what I am doing in my ministry. It automatically handles unsubscribes, has contact segmenting, auto-fill tokens so I can personalize my emails, and a great text editor to make my email sending easy. Cons I wish the token service was more robust and easier to use conditional statements with. It doesn't have if/then for the conditionals, at least not with the free version. Review Source Kristi A. Marketing & PR Hospital & Health Care Used the software for: 6-12 months ### "Great CMS for non-developers with some limitations" October 31, 2020 4.0 Overall, CMS Hub has helped us build a much more consistent and reliable website. It keeps us on track and makes it a snap to create pages for short-term promotions or urgently-needed webpages. It's a very handy tool and I certainly recommend it. Pros The greatest thing about the HubSpot CMS is that it's very straightforward and allows just about anyone to create a modern, clean-looking website with modern functionality. The drag-and-drop interface that it currently uses is a massive improvement over the previous functionality, which I would probably not have recommended. The Asset Marketplace allows you to find a lot of pieces and features to put together your own custom (ish) build. It's also (needless to say) an incredible bonus that the website integrates perfectly with HubSpot's CRM. Cons My least favorite part about using HubSpot CMS is that some things are just not customizable when they ought to be, and some things are not possible to do when they also ought to be. It would also be nice to have the ability to organize pages and posts by folders as well to cut down on clutter when it comes to organizing and keeping track of your website pages. Reason for choosing HubSpot Content Hub We had switched to HubSpot for CRM and were enjoying it -- wanted to do more in HubSpot to improve our marketing automation and the CMS was the next natural step that provided a quicker platform. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) We switched because we were too big for Wix, and Wix's code is messy -- it causes sites built with Wix to load very slowly and make for a poor web experience. There is a lot to be said for Wix but ultimately it was too slow. Review Source KD Katharine D. Secretary Higher Education Used the software for: 1-2 years ### "Easy and Organized " September 5, 2025 5.0 Overall, things with HubSpot work well. The minor issues we encounter don't slow down productivity, and they don't get in the way too much. The ease of access makes it an easy choice for our business. Pros The design is clean and easy to understand. I'm able to clearly access what our clients have done with their accounts, whether it's making a purchase or viewing part of the website. Cons I get signed out a lot. Not sure if that's a bug in the system or a safety feature, but either way, I feel like I'm constantly having to relog into our company's account. Also, sometimes a tab is opened, and it becomes the new standard setting. Not sure how to get rid of it. Review Source RM Rachel M. Senior Operations II Telecommunications Used the software for: Less than 6 months ### "Hubspot the future of Automation" September 27, 2026 5.0 Love being able to streamline the entire business with free CRM and love the AI agents to automate routine work Pros Easy to manage pipeline, log sales activity & store contact data all in one platform, great online CRM, File Sharing, and awesome Website design, Cons Weak e-commmerce support and tools can feel clunky, require excessive clicks, and often push users toward paid add-ons or third-party apps like PandaDoc. Review Source Julien G. RevOps Specialist Staffing and Recruiting Used the software for: 2+ years ### "Intuitive and versatile" October 27, 2025 5.0 Overall, my experience is very satisfying thanks to its versatility, regular updates, and ease of use. Pros Very intuitive and versatile, allows marketing, email campaigns, sales tracking, and automation easily. Cons Frequent updates can be overwhelming, making it difficult to adapt and navigate interface changes at times Review Source ED Emily D. Accounting Assistant Legal Services Used the software for: 2+ years ### "One of the best CRMs " November 3, 2025 5.0 Pros Very easy to use and there is little to no learning curve. Love the CRM aspects of Hubspot and the reporting has been extremely helpful. The Breeze AI assistant has been super fun to utilize and has sped up my workload when utilizing HubSpot. Cons I wish there were better ways for the program to recognize duplicate entries of potential clients. I do wish there was a way to better organize the home page (maybe this is user error on my part) but it can be a lot to look at when I am trying to find something in the system. Review Source LM Laura M. Office Manager Construction Used the software for: Less than 6 months ### "Organize your content with ease! " April 10, 2025 5.0 I use it daily! It helps me organize by day by prioritizing content. Pros I found it very helpful with sorting out content and being able to prioritize them. Cons A lot of the features are paid but the free version is very good Review Source VR Verified Reviewer CEO Marketing and Advertising Used the software for: 2+ years ### "HubSpot is like the one person on your team that makes things happen" August 10, 2021 5.0 Amazing! Pros Workflows are the secret weapon of productivity and growth and HubSpot has this feature working pretty well. Cons It would have been nice to have some basic workflow features accessible for lowest ticket clients as well Review Source LG Luísa G. BDR Information Technology and Services Used the software for: 6-12 months ### "It's a good software with the most important features" February 25, 2023 5.0 Pros The fact that we can do all the work in one single platform, allowing us to check the previous contents published and to create different templates. Cons It's not that easy to use and it would be beneficial to have more support. Review Source AA Ahmad A. Project Engineer Construction Used the software for: 1-2 years ### "The best platforms for creating and managing websites and customizing them to suit your needs" January 30, 2022 5.0 Using HubSpot CMS is completely risk-free. We use HubSpot CMS to solve numerous issues. Email, website design, workflow tools, blogging, etc. Pros Configure web modules with drag and drop. A free theme I developed. I appreciate the simplicity of the HubSpot CMS Hub. My new site is faster. It also includes free SSL certificates for the principal and redirected domains. It's all so simple. The editors are great. I can deliver valuable stuff without hiding it. This shows where each asset is used throughout the file management system. Cons There's nothing too annoying to discuss, but the only drawback is the high subscription cost. Review Source JR Jake R. Digital Marketing Specialist Health, Wellness and Fitness Used the software for: 2+ years ### "An honest HubSpot review." March 12, 2020 5.0 My overall experience has been excellent! If you're HubSpot plan provides phone support, this is extremely helpful as they have a knowledgable support team that is always thorough and never forget to follow up! Pros HubSpot has a variety of features for any marketer. Whether you're looking to a/b test webpages, build a website from the ground up, start a blog, or create unique tracking for your marketing efforts; HubSpot can do it all! Cons There's one thing in particular that has been a challenge for me when using HubSpot. If you're building out a website and want a particular look and feel, it will most likely require some coding knowledge. They offer templates, but it's not like you're typical WYSIWYG-editors and it can be a challenge if you don't have css/html knowledge. That being said, this is just an opportunity for us as marketers to learn a new skill and aside from this HubSpot is absolutely phenomenal! Review Source Ismet M. Marketing Operations Specialist Information Technology and Services Used the software for: 2+ years ### "Robust technology that makes marketing operations and automation much easier" March 12, 2020 5.0 Hubspot is great at automating our marketing processes and makes our life much easier. There are lots of information about it's functionality, their support is really helpful in solving any issues. Pros The functionality is great - the CMS, page template builder and workflow bulder are very easy to use and help to get things done quickly. Good integration capabilities provide us with lots of options to connect additoinal technology stack. Their support is close to perfect. Cons There are some nuances like: - slow performing online template builder ("Design Tools"); - some of the activities logged in Hubspot by a third-party tools (through integrations) are not actually an activity in terms of being able to access it and use it as a workflow trigger for example; Review Source SP Simone P. Marketing Manager Facilities Services Used the software for: 6-12 months ### "It’s Expensive But Good" March 12, 2020 5.0 Pretty good. Customer support and using one platform makes it worthwhile for me. However if you want a more robust solution - eg a really good chatbot - you may need to go for specialist platforms. Pros I’ve used a few CMS programs before and I don’t see a huge amount of difference between Hubspot and them, other than the price! However it has many features that do 70% of what you’d like it to do. The alternative is to purchase 4-5 specialist programs that are built to do 90% of what you’d like it to do, but then you’re jumping between multiple programs. Hubspot is good if you want the simplicity of 1 central place. I will say the customer support is fantastic. That’s worth a big chunk of the investment. Cons I do wish they’d offer more services in house. They have an affiliate network that you’re often pushed to, whereas for the price I think they should offer more of these services themselves. For example I’m relaunching a whole new website and they don’t have a team on board who can help me do this. They offer tools and advice but any action is referred to an affiliate. Review Source VR Verified Reviewer CEO Construction Used the software for: 2+ years ### "Great Management System" February 11, 2023 5.0 Pros Very user friendly and flexible for diy setup and management. Cons Some additional features are limited with out add on features Review Source DJ Daniel J. Inbound Consultant Marketing and Advertising Used the software for: 2+ years ### "HubSpot CMS review" March 12, 2020 4.0 As difficult as they sometimes can be, the massive amount of integrations available can make the CRM a really powerful tool for anyone working with marketing or sales. Through our clients I often see realisations of how much is possible with HubSpot CRM and the entire ecosystem. Pros With HubSpot CMS being super user friendly it's always a breeze to onboard our clients and with everything gathered at one spot, it allows them to instantly see the value of a single ecosystem. Cons Setting up custom integrations is not as easy as it could be, and keeping an overview of current integrations can be a little troublesome. Review Source DG Derek G. Designer Computer Software Used the software for: 2+ years ### "Hubspot Pages " March 12, 2020 5.0 Pros The UI is very clean and easy to understand. I often clone an existing page to save design time and like that I can easily add custom styling to a particular page in its advanced settings to avoid wrangling what has become a rather large set of stylesheets. Cons My only complaint of note is the size of the html editor panel. While it is great to see changes update live it is also more difficult than it needs to be to navigate the html in a narrow panel. Maybe a detachable panel that can be sized by the user would be a better option? Review Source VR Verified Reviewer CEO and Owner Mining & Metals Used the software for: Less than 6 months ### "Great Product" September 25, 2023 4.0 Pros Verx intuitive, easy to use. Lot of functionalities that make it extremely necessary. Cons Very expensive for a SME with small buget Reason for choosing HubSpot Content Hub Because it covers a lot of aspects of CRM Review Source LB Luke B. Director, Membership and Programs Information Technology and Services Used the software for: 2+ years ### "HubSpot is great and easy to use" March 12, 2020 5.0 Pros I appreciate HubSpot the most because it is my one-stop-shop for running our organization. We are a member run Institute so have an organized place to keep all member information and communication records is beyond necessary. Cons Nothing missing. Just keep the integrations coming with new apps! We use Eventleaf has a ticketing service so would love to see that integrated. Review Source BL Benjamin L. Marketing Coordinator Information Technology and Services Used the software for: 1-2 years ### "One of the best marketing tool!" March 12, 2020 5.0 Pros Hubspot helps us automate our campaigns easily and provides all the statistics we need to evaluate our results. The various tools for creating emails, landing pages, CTAs and forms are really easy to use. I like having my CRM and marketing tools linked to the same place, it allows us to customize our campaigns at a higher level. The Hubspot academy is great and really helpful. Cons A negative side of Hubspot is the high additional cost to add different extra features. Review Source KS Katie S. Digital Designer Information Technology and Services Used the software for: 2+ years ### "Intuitive platform for digital designers" March 12, 2020 5.0 Pros Modular structure makes updating multiple pages and emails easy, and it's straightforward to make content editable for non-coders. Cons At the moment it's not possible to use contact properties in conditional statements. I wish support knew more about their custom coding language. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.