# Page 3 | HubSpot Content Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is HubSpot Content Hub the right Content Management solution for you? Explore 89 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/201318/HubSpot-CMS/reviews

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HubSpot Content Hub

4.6 (89)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of HubSpot Content Hub

## Showing most helpful reviews

Showing 51-75 of 89 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ismet M.  
Marketing Operations Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Robust technology that makes marketing operations and automation much easier"

March 12, 2020

5.0

Hubspot is great at automating our marketing processes and makes our life much easier. There are lots of information about it's functionality, their support is really helpful in solving any issues.

Pros

The functionality is great - the CMS, page template builder and workflow bulder are very easy to use and help to get things done quickly. Good integration capabilities provide us with lots of options to connect additoinal technology stack. Their support is close to perfect.

Cons

There are some nuances like: - slow performing online template builder ("Design Tools"); - some of the activities logged in Hubspot by a third-party tools (through integrations) are not actually an activity in terms of being able to access it and use it as a workflow trigger for example;

Review Source

BC

Brian C.  
CEO  
E-Learning  
Used the software for: 2+ years

### "Great product"

November 12, 2021

5.0

Hubspot was deployed into our business when we moved from B2B > B2C which meant we had great control of the quality of the data entering our CRM

Pros

Very easy to use, quick to move from freemium through to paying for additional services.

Cons

Cost Data Allowance in the CRM can escalate quickly

Review Source

SP

Simone P.  
Marketing Manager  
Facilities Services  
Used the software for: 6-12 months

### "It’s Expensive But Good"

March 12, 2020

5.0

Pretty good. Customer support and using one platform makes it worthwhile for me. However if you want a more robust solution - eg a really good chatbot - you may need to go for specialist platforms.

Pros

I’ve used a few CMS programs before and I don’t see a huge amount of difference between Hubspot and them, other than the price! However it has many features that do 70% of what you’d like it to do. The alternative is to purchase 4-5 specialist programs that are built to do 90% of what you’d like it to do, but then you’re jumping between multiple programs. Hubspot is good if you want the simplicity of 1 central place. I will say the customer support is fantastic. That’s worth a big chunk of the investment.

Cons

I do wish they’d offer more services in house. They have an affiliate network that you’re often pushed to, whereas for the price I think they should offer more of these services themselves. For example I’m relaunching a whole new website and they don’t have a team on board who can help me do this. They offer tools and advice but any action is referred to an affiliate.

Review Source

David O.  
General Manager  
Medical Devices  
Used the software for: Less than 6 months

### "A Good CMS Made Even Better When Used in Combination with HubSport CRM"

January 5, 2021

4.0

The CMS hub has allowed us to greatly increase our website security while also improving SEO.

Pros

The CMS integrated extremely well with our HubSpot CRM. I like how the CMS includes a lot of the mandatory add-ons such as an SSL certificate and content delivery network. The SEO and reporting functions are very easy to use.

Cons

The largest downsides are the recurring monthly fee and that we now depend on one provider for the vast majority of our marketing technology.

Alternatives considered

[Drupal](https://www.capterra.com/p/119594/Drupal/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Joomla](https://www.capterra.com/p/161648/Joomla/)

Reason for choosing HubSpot Content Hub

Due to our use of HubSpot's CRM, CMS hub was attractive due to synergies.

Switched from

[Drupal](https://www.capterra.com/p/119594/Drupal/)

Drupal became too cumbersome for our staff to use on a daily basis.

Review Source

VR

Verified Reviewer  
Consultant  
Telecommunications  
Used the software for: 2+ years

### "Hubspot is awesome in it's kind"

March 12, 2020

5.0

I love Hubspot - it is one of the best tools on the market of marketing automation.

Pros

Hubspot is great because it has many different features under one roof for a reasonable price.

Cons

Regular users can use it easily and have good reporting right away.

Reason for choosing HubSpot Content Hub

Usually, I consider Wordpress and Hubspot. And use them accordingly to business needs.

Review Source

CD

Claudia D.  
Demand Generation Manager  
Computer Software  
Used the software for: 2+ years

### "Lightweight platform; Poor Customer Service"

June 1, 2022

2.0

Pros

File manager and admin functions ease of use.

Cons

Customer service Inaccuracy with lead source tracking

Review Source

VR

Verified Reviewer  
CEO  
Construction  
Used the software for: 2+ years

### "Great Management System"

February 11, 2023

5.0

Pros

Very user friendly and flexible for diy setup and management.

Cons

Some additional features are limited with out add on features

Review Source

NV

Natascia V.  
Freelance Writer  
Writing and Editing  
Used the software for: 2+ years

### "Hub Spot - Fantastic for Organization"

April 30, 2022

4.0

It has overall been a great product that is user friendly. It keeps all my contacts organized.

Pros

I love that this software includes learning features.

Cons

I think the software is missing detailed analytics that help with business.

Review Source

NL

Newtorn L.  
Integration Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great CRM"

August 25, 2021

4.0

An amazing tool that makes our company work organized for different departments

Pros

I like the fact that this software can be integrated with our other 2 platforms making it a centralized platform to talk to each other and manage tasks faster and group coordination.

Cons

I saw that Templates are not easy to modify as in Sales Force

Switched from

[Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Hubspot is cheaper and gives you more options

Review Source

DJ

Daniel J.  
Inbound Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "HubSpot CMS review"

March 12, 2020

4.0

As difficult as they sometimes can be, the massive amount of integrations available can make the CRM a really powerful tool for anyone working with marketing or sales. Through our clients I often see realisations of how much is possible with HubSpot CRM and the entire ecosystem.

Pros

With HubSpot CMS being super user friendly it's always a breeze to onboard our clients and with everything gathered at one spot, it allows them to instantly see the value of a single ecosystem.

Cons

Setting up custom integrations is not as easy as it could be, and keeping an overview of current integrations can be a little troublesome.

Review Source

Camille B.  
Head of Sales & Marketing  
E-Learning  
Used the software for: Less than 6 months

### "A great CMS Tool"

March 5, 2022

5.0

Pros

I like the Hubspot CMS Hub in order to quickly put up a landingpage. It makes landingpage building easy and integrates well with the whole Hubspot Product Family. It is a great tool to also build a blog and get started with that quickly. It is easy to use. It also takes into account SEO and google friendlieness.

Cons

I would love it if I would have more options in styling and giving my pages really fancy designs. The software is kind of limited in those regards.

Review Source

DG

Derek G.  
Designer  
Computer Software  
Used the software for: 2+ years

### "Hubspot Pages "

March 12, 2020

5.0

Pros

The UI is very clean and easy to understand. I often clone an existing page to save design time and like that I can easily add custom styling to a particular page in its advanced settings to avoid wrangling what has become a rather large set of stylesheets.

Cons

My only complaint of note is the size of the html editor panel. While it is great to see changes update live it is also more difficult than it needs to be to navigate the html in a narrow panel. Maybe a detachable panel that can be sized by the user would be a better option?

Review Source

NM

Noah M.  
Web Developer  
Machinery  
Used the software for: 2+ years

### "A great platform for CRM and CMS together"

March 12, 2020

5.0

Overall, this CMS has been a great tool for us and has helped us to build out a comprehensive marketing platform online.

Pros

The web design tools are user-friendly and work well. It also has plenty of features for those who want to dive deeper into the code. We've been able to accomplish a lot with additional Javascript, and even HubDB, Hubspot's own database system. Customer support is quick and responsive as well.

Cons

Occasional glitches do happen from time to time, but these are infrequent.

Reason for choosing HubSpot Content Hub

Hubspot offered the most features both in CMS and CRM.

Review Source

VR

Verified Reviewer  
CEO and Owner  
Mining & Metals  
Used the software for: Less than 6 months

### "Great Product"

September 25, 2023

4.0

Pros

Verx intuitive, easy to use. Lot of functionalities that make it extremely necessary.

Cons

Very expensive for a SME with small buget

Reason for choosing HubSpot Content Hub

Because it covers a lot of aspects of CRM

Review Source

TY

TIFFANY Y.  
MARKETING ENGAGEMENT SPECIALIST  
Financial Services  
Used the software for: 2+ years

### "Consolidated Digital Marketing"

March 12, 2020

5.0

Pros

How user-friendly the features are for design and automation

Cons

Lack of versatility in reporting and having to work around certain features that interfere with best practices for web design and marketing

Alternatives considered

[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)

Review Source

MD

Marta D.  
director  
Computer Software  
Used the software for: 6-12 months

### "Una gran herramienta"

June 13, 2023

5.0

Pros

Es una herramienta muy completa y fácil de usar tanto para el equipo de ventas como para marketing

Cons

Es un poco cara y sobretodo sube mucho de precio a medida que vamos añadiendo usuarios

Review Source

LB

Luke B.  
Director, Membership and Programs  
Information Technology and Services  
Used the software for: 2+ years

### "HubSpot is great and easy to use"

March 12, 2020

5.0

Pros

I appreciate HubSpot the most because it is my one-stop-shop for running our organization. We are a member run Institute so have an organized place to keep all member information and communication records is beyond necessary.

Cons

Nothing missing. Just keep the integrations coming with new apps! We use Eventleaf has a ticketing service so would love to see that integrated.

Review Source

VC

Victoria C.  
Inbound Marketer  
Cosmetics  
Used the software for: 1-2 years

### "My right hand and best friend!"

March 12, 2020

5.0

Pros

I love how easy everything is, the Customer Service is superb! I love Hubspot

Cons

How Websites are set up, you will have to do it from the design tool and then import the site to be available for publishing or if you'd like to replicate the website but change features, you will have to start all over again...

Review Source

BL

Benjamin L.  
Marketing Coordinator  
Information Technology and Services  
Used the software for: 1-2 years

### "One of the best marketing tool!"

March 12, 2020

5.0

Pros

Hubspot helps us automate our campaigns easily and provides all the statistics we need to evaluate our results. The various tools for creating emails, landing pages, CTAs and forms are really easy to use. I like having my CRM and marketing tools linked to the same place, it allows us to customize our campaigns at a higher level. The Hubspot academy is great and really helpful.

Cons

A negative side of Hubspot is the high additional cost to add different extra features.

Review Source

JL

Jane L.  
Marketing / Event Coordinator  
Information Technology and Services  
Used the software for: 6-12 months

### "Great Customer Service!"

March 12, 2020

4.0

Following up with leads. Tracking the status of a lead.

Pros

Integrations with Office 365 and CRM tools. Easy of use but few minor bugs. Hard to switch people due to fear of change.

Cons

More ways to sort out the data on Marketing Hubspot, like comparing different campaign sent times. Email tokens - you must watch out for. When you sent an email and reread it from the sent box, the Activity Feed tracks that as an additional open.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

$$$$

Review Source

KS

Katie S.  
Digital Designer  
Information Technology and Services  
Used the software for: 2+ years

### "Intuitive platform for digital designers"

March 12, 2020

5.0

Pros

Modular structure makes updating multiple pages and emails easy, and it's straightforward to make content editable for non-coders.

Cons

At the moment it's not possible to use contact properties in conditional statements. I wish support knew more about their custom coding language.

Review Source

MS

Mohammad S.  
Engineer  
Computer & Network Security  
Used the software for: 6-12 months

### "Hubspot CMS Hub"

October 23, 2020

4.0

By using cms hub I learn this is better plaform for building landing page for digital marketing and inbound marketting.

Pros

Hubspot is awesome software for handling Inbound Marketting.But CMS Hub Makes Website Page and Landing page Creation For Maketting.

Cons

In this App I found some Least Program for Making Advanced marketing system.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing HubSpot Content Hub

Because this product is awesome and alternative market leader.

Review Source

JS

Jasmine S.  
Marketing Consultant  
Management Consulting  
Used the software for: 6-12 months

### "A little pricey"

February 28, 2023

5.0

Content Management is a breeze with Hubspot CMS, but again pricing is an issue for us.

Pros

I've found that other CMS I have used are a lot less user friendly than Hubspot. In Hubspot CMS Hub all the features are easily accessible, right where I would think to look for them.

Cons

I find that this software is a lot more pricey than similar options on the market, which makes it less attractive to some smaller companies.

Review Source

JN

Jean N.  
Business development  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Easy to use and reliable CRM"

December 19, 2022

5.0

I like Hubspot because the CRM integrates with other apps. Easy to use as well as keep records of calls and tagging feature

Pros

Helpful in keeping client information in order as well as sharing and updating records

Cons

No real cons. We use it at a very base level so all features are not yet utilised

Review Source

LK

Liam K.  
Digital Marketing  
Hospitality  
Used the software for: 1-2 years

### "Great for starting your landing pages with."

April 28, 2024

3.0

Pros

Easy to use tool that really helps you build out your blog and landing page content and put it online.

Cons

Templates are limited and and can look like a generic HubSpot landing page.

Review Source

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