# HubSpot Content Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HubSpot Content Hub the right Content Management solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/201318/HubSpot-Content-Hub/reviews --- HubSpot Content Hub 4.6 (88) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HubSpot Content Hub Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews EM Emmanuel M Online Evangelism InnovatorReligious Institutions, Self-employedUsed the software for: 1-2 years. “I like that they allow 2,000 free emails per month, so I can keep my supporters up to date on what I am doing in my ministry.“ November 3, 2025 ED Emily D Accounting AssistantLegal Services, 11 - 50 employeesUsed the software for: More than 2 years. “I do wish there was a way to better organize the home page (maybe this is user error on my part) but it can be a lot to look at when I am trying to find something in the system.“ November 3, 2025 Andrew P Senior Web DeveloperDefense & Space, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Through Hubspot's CMS Hub it's easy to seamlessly integrate and develop your website with all your other marketing activities if you are using Hubspot as your main marketing platform.“ May 24, 2025 Rahat A Digital Marketing ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “HubSpot CMS Hub can be expensive compared to other CMS systems.“ May 12, 2023 Andrew P Senior Web DeveloperDefense & Space, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Overall it's been a pleasure to work with, over the last couple years I have migrated a number of sites from Wordpress environments to Hubspot and it has been a good experience bringing more structure, organization, security and integrated marking to these sites.“ May 24, 2025 MG Mose G Marketing AnalystReal Estate, 11 - 50 employeesUsed the software for: 6-12 months. “The cap sometimes makes it hard for me to go back and select the new group of users I want to send emails to.“ December 9, 2022 ED Emily D Accounting AssistantLegal Services, 11 - 50 employeesUsed the software for: More than 2 years. “The Breeze AI assistant has been super fun to utilize and has sped up my workload when utilizing HubSpot.“ November 3, 2025 Axel H CEOComputer Software, 2 - 10 employeesUsed the software for: 1-2 years. “The A/B testning is weak, allowing you only to try out one page at a time.“ June 15, 2022 ## Showing most helpful reviews Showing 1-25 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Julien G. RevOps Specialist Staffing and Recruiting Used the software for: 2+ years ### "Intuitive and versatile" October 27, 2025 5.0 Overall, my experience is very satisfying thanks to its versatility, regular updates, and ease of use. Pros Very intuitive and versatile, allows marketing, email campaigns, sales tracking, and automation easily. Cons Frequent updates can be overwhelming, making it difficult to adapt and navigate interface changes at times Review Source kA khyan A. Inside Seller Computer Software Used the software for: 1-2 years ### "Smooth, reliable CMS that plays perfectly with our CRM" November 18, 2025 4.0 Overall, it’s been excellent for our team. Reliable, easy to work with, and has some great integrations. It has genuinely streamlined how we operate. It’s taken a lot of friction out of managing content and connecting it back to the rest of the business. Pros What I liked most about HubSpot is how easily it slots into our day-to-day. I can’t comment on pricing, but the usability alone is worth it - it just makes life simpler. I’m an Inside Seller running hundreds of leads through the CRM, and the clean, straightforward layout makes it easy to stay on top of prospects, tasks, and follow-ups. Tasks, in particular, are a non-negotiable for my workflow. I’ve used a few different systems over the years, but HubSpot wins hands-down for its intuitive UI and the way it creates genuinely unified workflows. Being able to link Outlook straight into the platform is a massive help too - keeps everything tidy and in one place. Cons Occasional guardrails when it comes to seeing some data but that's in the works - updates are implemented and work great out of the gate. not much to complain about to be honest Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) 2 years ago we switched from Salesforce to Hubspot Review Source Axel H. CEO Computer Software Used the software for: 1-2 years ### "Basic CMS that works well with the Hubspot CRm" June 15, 2022 3.0 Pros That it is fully integrated with the CRM out of the box. Cons The A/B testning is weak, allowing you only to try out one page at a time. Hinders you from getting a full view of the impact each page had on the overall goal. Alternatives considered [Webflow](https://www.capterra.com/p/136159/Webflow/) Reason for choosing HubSpot Content Hub We could not find a local Webflow agency in our region. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) The integration with the crm. Review Source VR Verified Reviewer Senior Web Developer Defense & Space Used the software for: 2+ years ### "Seamless integrated marketing platform for your website" May 24, 2025 5.0 Overall it's been a pleasure to work with, over the last couple years I have migrated a number of sites from Wordpress environments to Hubspot and it has been a good experience bringing more structure, organization, security and integrated marking to these sites. Pros Through Hubspot's CMS Hub it's easy to seamlessly integrate and develop your website with all your other marketing activities if you are using Hubspot as your main marketing platform. The CMS system makes it easy with robust themes and a versatile editor, good for beginners and advanced users. You can manage multiple domains/sites and have your analytics with it. Cons There is often some limitations with the web development, while you do have a high degree of control you are still a little bit constrained within their system and have to adapt to their flow of processes. That said over the past couple years they continue to develop and improve it and I find it has become much more developer friendly as time has gone on. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) We switched most of our web entities from Wordpress to Hubspot because overtime it became problematic to maintain and develop. Wordpress has become bloated and has increasing security issues. Hubspot provided a better alternative to standardize on. Review Source EM Emmanuel M. Online Evangelism Innovator Religious Institutions Used the software for: 1-2 years ### "Good newsletter solution for small email lists." November 3, 2025 4.0 It has a relatively high learning curve compared to other email services, but you get what you pay for. The service has worked for simple emails. Pros I like that they allow 2,000 free emails per month, so I can keep my supporters up to date on what I am doing in my ministry. It automatically handles unsubscribes, has contact segmenting, auto-fill tokens so I can personalize my emails, and a great text editor to make my email sending easy. Cons I wish the token service was more robust and easier to use conditional statements with. It doesn't have if/then for the conditionals, at least not with the free version. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp reduced the limit for free monthly emails, so I could not use their service for free anymore. I had no other reason to change. Review Source Kristi A. Marketing & PR Hospital & Health Care Used the software for: 6-12 months ### "Great CMS for non-developers with some limitations" October 31, 2020 4.0 Overall, CMS Hub has helped us build a much more consistent and reliable website. It keeps us on track and makes it a snap to create pages for short-term promotions or urgently-needed webpages. It's a very handy tool and I certainly recommend it. Pros The greatest thing about the HubSpot CMS is that it's very straightforward and allows just about anyone to create a modern, clean-looking website with modern functionality. The drag-and-drop interface that it currently uses is a massive improvement over the previous functionality, which I would probably not have recommended. The Asset Marketplace allows you to find a lot of pieces and features to put together your own custom (ish) build. It's also (needless to say) an incredible bonus that the website integrates perfectly with HubSpot's CRM. Cons My least favorite part about using HubSpot CMS is that some things are just not customizable when they ought to be, and some things are not possible to do when they also ought to be. It would also be nice to have the ability to organize pages and posts by folders as well to cut down on clutter when it comes to organizing and keeping track of your website pages. Reason for choosing HubSpot Content Hub We had switched to HubSpot for CRM and were enjoying it -- wanted to do more in HubSpot to improve our marketing automation and the CMS was the next natural step that provided a quicker platform. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) We switched because we were too big for Wix, and Wix's code is messy -- it causes sites built with Wix to load very slowly and make for a poor web experience. There is a lot to be said for Wix but ultimately it was too slow. Review Source Matthew M. Founder/CEO Information Technology and Services Used the software for: 2+ years ### "Uncovering leads through blog posts and premium content" March 12, 2020 5.0 Overall the CMS is very easy to use - whether updating a web page or publishing a new blog post - and provides valuable insights. Having a fully integrated CMS plus CRM is helpful to our sales team as we look to uncover new leads and understand which topics are most interesting to our clients and prospects. Pros We really appreciate the integration between our website page views, email engagement, and our sales pipeline. Understanding the trends regarding what content on our website is generating the most sessions, page views, and ultimately leads is extremely helpful. Cons It can be difficult to clean up the contact list from website users who subscribe to our blog, download eBooks, or register for events. Figuring out which contacts are outdated and could be deleted could be improved. Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Reason for choosing HubSpot Content Hub We felt that HubSpot had a more modern interface and was easier to use. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) We were looking for a CMS that would drive our content marketing strategy, including blogging, email distribution, webinars/events - all connected to a CRM for lead flow and pipeline management. Review Source KD Katharine D. Secretary Higher Education Used the software for: 1-2 years ### "Easy and Organized " September 5, 2025 5.0 Overall, things with HubSpot work well. The minor issues we encounter don't slow down productivity, and they don't get in the way too much. The ease of access makes it an easy choice for our business. Pros The design is clean and easy to understand. I'm able to clearly access what our clients have done with their accounts, whether it's making a purchase or viewing part of the website. Cons I get signed out a lot. Not sure if that's a bug in the system or a safety feature, but either way, I feel like I'm constantly having to relog into our company's account. Also, sometimes a tab is opened, and it becomes the new standard setting. Not sure how to get rid of it. Review Source JM Jessieah M. C.O.O. Entertainment Used the software for: 1-2 years ### "HubSpot CMS Hub Review " May 17, 2025 4.0 Easy to use interface. Customer service is never perfect, but there for a reason and does its' job. Pros The seamless integration with HubSpot’s CRM and marketing tools. Unlike other platforms, everything is built to work together—website, email, automation, and customer data—so you can personalize experiences and scale faster without duct-taping different systems. Cons The higher price compared to basic platforms. It’s not the cheapest option, but if you’re serious about growth and want powerful tools without the mess of plugins, the value is absolutely worth it. Review Source ED Emily D. Accounting Assistant Legal Services Used the software for: 2+ years ### "One of the best CRMs " November 3, 2025 5.0 Pros Very easy to use and there is little to no learning curve. Love the CRM aspects of Hubspot and the reporting has been extremely helpful. The Breeze AI assistant has been super fun to utilize and has sped up my workload when utilizing HubSpot. Cons I wish there were better ways for the program to recognize duplicate entries of potential clients. I do wish there was a way to better organize the home page (maybe this is user error on my part) but it can be a lot to look at when I am trying to find something in the system. Review Source DM Despoina M. Marketing Manager Information Technology and Services Used the software for: 2+ years ### "Easy to use CRM tool " December 4, 2024 4.0 Pros The ease of use and how fast it is to pick up. Cons The fact that the first response of their support is sharing a knowledge article instead of responding exactly on what you are looking for. This is not efficient given that I am reaching out on their support as I was not able to find this info myself or did not understand their article. Review Source GD Gabriel D. B to B Strategy Consulting Information Services Used the software for: 2+ years ### "Practical answers to website personalization needs " May 22, 2024 5.0 Understanding our customers behavior on our site enables us to react accordingly. We stand out to be counted in the online marketplace courtesy of CMS Hub. Pros The prowess in creating customized experiences for website visitors is well displayed here. This way, creating a lasting trust and loyalty for our customers and increasing customer lifetime value. It is easy to customize which helps us to analyze user data and examine their changing needs and behavior while they interact with our site. Cons Things are flowing in the right direction. I highly feel that HubSpot CMS Hub is headed to the right direction. Review Source ST Sarah T. Associate Director, Marketing Financial Services Used the software for: 2+ years ### "A user-friendly system with lots of possibilities" March 12, 2020 5.0 Pros The ease of use is the main feature that appeals to me - I've used various other CRMs and CMSs and they haven't been nearly as intuitive as Hubspot is! In particular the new drag and drop editor makes life so much simpler and means I can customise as many email and webpage templates as required without fiddling around behind the scenes (although the Design Manager is also fairly simple to use when you need to). The fact that the CRM and CMS integrate with each other is also a great feature as it provides excellent activity tracking data and allows us to identify when prospects are engaging with our content in order to make contact at the right time. Reporting data is easily accessible and can be sliced and diced to your requirements by means of custom reports, charts etc. Cons Initially we struggled to get Hubspot fully integrated with our Outlook email system but now that we have implemented Office 365 (a separate project) the features seem to work much better. Alternatives considered [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing HubSpot Content Hub Combination of ease of use and cost Review Source CN Crystal N. Brand & Success Coach Think Tanks Used the software for: 6-12 months ### "Great for Now AND the Future!!" March 9, 2023 5.0 Pros Having all my marketing efforts in one place talking the same lingo has greatly increased my efficiency Cons There is a bit of a learning curve but once you understand it’s very easy plus there are so many helpful resources it’s simple to gain guidance Switched from [Wix](https://www.capterra.com/p/169007/Wix/) All in one solution / consolidation Review Source VR Verified Reviewer Marketing Director Professional Training & Coaching Used the software for: 1-2 years ### "Great tool when website is fully integrated" September 22, 2022 5.0 Pros Ease of use. Hubspot really made their CMS as easy to use as possible. Also being able to see the changes in real-time is a huge time saver rather than needing to input changes and then preview them in a new window. Cons being able to change text in the preview window rather than edit bay would be a huge time saver. Review Source VR Verified Reviewer SDR Consumer Services Used the software for: 1-2 years ### "All hubspot products are nice" March 9, 2022 4.0 Compared to most use website like Wordpress, it's definitely more efficient to use Hubspot CMS Hub. You can achieve more but doing less and let it do the job for you. Pros It helps if you have a website and want to see how it is performing. Reporting on traffic, sales, and else are super easy to get. It is also a fantastic tool to capture leads. If you know how to use it, it will help you higher the performance of your website. It is also flexible with content and templates and all. Cons Pricing is not accessible to all companies. It's relatively expensive for what they offer. It is a another job to watch if it is really made for you or if you should choose another software maybe with a bit less flexibility but cheaper. Review Source SP Simone P. Marketing Manager Facilities Services Used the software for: 6-12 months ### "It’s Expensive But Good" March 12, 2020 5.0 Pretty good. Customer support and using one platform makes it worthwhile for me. However if you want a more robust solution - eg a really good chatbot - you may need to go for specialist platforms. Pros I’ve used a few CMS programs before and I don’t see a huge amount of difference between Hubspot and them, other than the price! However it has many features that do 70% of what you’d like it to do. The alternative is to purchase 4-5 specialist programs that are built to do 90% of what you’d like it to do, but then you’re jumping between multiple programs. Hubspot is good if you want the simplicity of 1 central place. I will say the customer support is fantastic. That’s worth a big chunk of the investment. Cons I do wish they’d offer more services in house. They have an affiliate network that you’re often pushed to, whereas for the price I think they should offer more of these services themselves. For example I’m relaunching a whole new website and they don’t have a team on board who can help me do this. They offer tools and advice but any action is referred to an affiliate. Review Source VR Verified Reviewer CEO Construction Used the software for: 2+ years ### "Great Management System" February 11, 2023 5.0 Pros Very user friendly and flexible for diy setup and management. Cons Some additional features are limited with out add on features Review Source DJ Daniel J. Inbound Consultant Marketing and Advertising Used the software for: 2+ years ### "HubSpot CMS review" March 12, 2020 4.0 As difficult as they sometimes can be, the massive amount of integrations available can make the CRM a really powerful tool for anyone working with marketing or sales. Through our clients I often see realisations of how much is possible with HubSpot CRM and the entire ecosystem. Pros With HubSpot CMS being super user friendly it's always a breeze to onboard our clients and with everything gathered at one spot, it allows them to instantly see the value of a single ecosystem. Cons Setting up custom integrations is not as easy as it could be, and keeping an overview of current integrations can be a little troublesome. Review Source DG Derek G. Designer Computer Software Used the software for: 2+ years ### "Hubspot Pages " March 12, 2020 5.0 Pros The UI is very clean and easy to understand. I often clone an existing page to save design time and like that I can easily add custom styling to a particular page in its advanced settings to avoid wrangling what has become a rather large set of stylesheets. Cons My only complaint of note is the size of the html editor panel. While it is great to see changes update live it is also more difficult than it needs to be to navigate the html in a narrow panel. Maybe a detachable panel that can be sized by the user would be a better option? Review Source VR Verified Reviewer CEO and Owner Mining & Metals Used the software for: Less than 6 months ### "Great Product" September 25, 2023 4.0 Pros Verx intuitive, easy to use. Lot of functionalities that make it extremely necessary. Cons Very expensive for a SME with small buget Reason for choosing HubSpot Content Hub Because it covers a lot of aspects of CRM Review Source LB Luke B. Director, Membership and Programs Information Technology and Services Used the software for: 2+ years ### "HubSpot is great and easy to use" March 12, 2020 5.0 Pros I appreciate HubSpot the most because it is my one-stop-shop for running our organization. We are a member run Institute so have an organized place to keep all member information and communication records is beyond necessary. Cons Nothing missing. Just keep the integrations coming with new apps! We use Eventleaf has a ticketing service so would love to see that integrated. Review Source BL Benjamin L. Marketing Coordinator Information Technology and Services Used the software for: 1-2 years ### "One of the best marketing tool!" March 12, 2020 5.0 Pros Hubspot helps us automate our campaigns easily and provides all the statistics we need to evaluate our results. The various tools for creating emails, landing pages, CTAs and forms are really easy to use. I like having my CRM and marketing tools linked to the same place, it allows us to customize our campaigns at a higher level. The Hubspot academy is great and really helpful. Cons A negative side of Hubspot is the high additional cost to add different extra features. Review Source KS Katie S. Digital Designer Information Technology and Services Used the software for: 2+ years ### "Intuitive platform for digital designers" March 12, 2020 5.0 Pros Modular structure makes updating multiple pages and emails easy, and it's straightforward to make content editable for non-coders. Cons At the moment it's not possible to use contact properties in conditional statements. I wish support knew more about their custom coding language. Review Source JN Jean N. Business development Professional Training & Coaching Used the software for: 1-2 years ### "Easy to use and reliable CRM" December 19, 2022 5.0 I like Hubspot because the CRM integrates with other apps. Easy to use as well as keep records of calls and tagging feature Pros Helpful in keeping client information in order as well as sharing and updating records Cons No real cons. We use it at a very base level so all features are not yet utilised Review Source Talk to a Capterra advisor for free and get results within 15 minutes.