---
title: "Optima Pro Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Optima Pro Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more."
source_url: "https://www.capterra.com/p/201362/Optima-Pro/"
page_type: "product"
language: "en"
---

# 

 Optima Pro Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Optima Pro

## What is Optima Pro?

Damcos flagship Salesforce product, Optima Pro is the tool that your mobile workforce needs for end-to-end streamlining of field service operations. It optimizes Field Service workflows by organizing service delivery personnel teams as per their skills and time-slot availability, tracking the service contracts and offering automatic renewal provisions, generating/modifying invoices, allowing dispatchers/managers access the real-time location of agents and more.

## What is Optima Pro used for?

[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Optima Pro?[Manage this product listing](https://www.g2.com/products/optima-pro/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Optima Pro

5.0 (1)

VS.

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.7 (5,315)

Value For Money

5.0 (1)

Value For Money

4.5 (5,072)

Customer Service

5.0 (1)

Customer Service

4.6 (5,086)

## Optima Pro alternatives

[4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about Optima Pro

Overview

### What company size and specific industries is Optima Pro built for?

Optima Pro is designed for small and medium-sized businesses, agencies, and enterprise organizations. It fits companies of different sizes that need a solution suited to business operations across professional services, client-facing work, and larger corporate environments.

Features and Usability

### What are the key features of Optima Pro?

Optima Pro offers core field service functions including scheduling, dispatch management, and work order management, along with GPS and mobile access for field coordination. It also includes inventory management, payment collection in the field, accounting integration, contract and license management, and SLA management.

Getting Started and Support

### What training and onboarding options does Optima Pro offer?

Optima Pro provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and ongoing use.

Getting Started and Support

### What customer support options does Optima Pro offer?

Optima Pro provides chat support for customer questions and account help. Support quality details are not available here, so the available channel can only be confirmed as chat.

## Features

AI summary

Based on 4,034 Field Service Management reviews

Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities:

-   **Job Tracking** (**75%** of reviewers rated this feature as critical)
-   **Job Scheduling** (**76%**)
-   **Mobile Access** (**62%**)

Optima Pro includes **Mobile Access**, which gives field teams access to job details and updates while working on site. However, it does not include **Job Tracking** or **Job Scheduling**. Instead, it offers **Scheduling** (**61%**), a related feature that can help businesses assign work and manage calendars more efficiently. Together, these capabilities help teams stay connected in the field and keep daily service operations organized.

Mobile Access

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Accounting Integration

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

Contract/License Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track, store, and access client contracts or licenses

Dispatch Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

GPS

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Inventory Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Optima Pro 10 features

### All Features
- Accounting Integration: Integrate with a third-party accounting system
- Contract/License Management: Track, store, and access client contracts or licenses
- Dispatch Management: Manage sending personnel and resources to a site as needed
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Mobile Access: Access software remotely via mobile devices
- Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

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Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Free trial available

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Justin B.

Techonology Manager

Information Technology and Services

### "Best App for Field Service Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 13, 2022

Easy to Configure Built In process help that is easy to manage

Pros

Flexibility to Customize Complete Service Origination Inbuilt Processes

Cons

Faced some problems at the time of integration but team of experts resolve the issue in minimal timeframe.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

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