---
title: "Visual Approvals Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Visual Approvals Software - reviews, pricing plans, popular comparisons to other Inspection products and more."
source_url: "https://www.capterra.com/p/201389/Visual-Approvals/"
page_type: "product"
language: "en"
---

# 

 Visual Approvals Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Visual Approvals

## What is Visual Approvals?

Visual Approvals is a leading software platform for building certifiers in Australia. Our streamlined approach simplifies the complex building certification process from the initial assessment to the final approval. We help you save time, improve efficiency, and get your jobs approved faster.

## What is Visual Approvals used for?

[Permit](https://www.capterra.com/permit-software/)[Inspection](https://www.capterra.com/inspection-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$279

Usage Based, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Visual Approvals?[Manage this product listing](https://www.g2.com/products/visual-approvals/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Visual Approvals

4.0 (4)

VS.

[4.8 (18)](https://www.capterra.com/p/184923/idtPlans-Review/reviews/)

Starting Price

A$279

Usage Based, Per Month

Starting Price

$1500

Per User, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (4)

Ease Of Use

4.8 (57)

Value For Money

3.0 (4)

Value For Money

4.5 (39)

Customer Service

5.0 (4)

Customer Service

4.8 (46)

## Visual Approvals alternatives

[4.2 (9)](https://www.capterra.com/p/10013903/PermitFlow/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.8 (6)](https://www.capterra.com/p/196147/Permits/#reviews)

Starting price

$15000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[SmartGov](https://www.capterra.com/p/178309/SmartGov/)

[4.6 (57)](https://www.capterra.com/p/178309/SmartGov/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178309/SmartGov/)

[Civic Review](https://www.capterra.com/p/10028216/Civic-Review/)

[4.7 (16)](https://www.capterra.com/p/10028216/Civic-Review/#reviews)

Starting price

$5400.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10028216/Civic-Review/)

## FAQs about Visual Approvals

Overview

### What company size and specific industries is Visual Approvals built for?

Visual Approvals is designed for Australian Building Surveyors of any company size, from small firms to larger practices, within the building and construction sector. It is built specifically for certification work in that professional field, rather than for general business use across unrelated industries.

Features and Usability

### What are the key features of Visual Approvals?

Visual Approvals offers approval process control with audit trail, digital signature, and electronic signature features for reviewing and signing documents. It also includes document management, customizable forms and templates, real-time notifications, status tracking, reporting and analytics, and third-party integrations for handling applications, inspections, and compliance workflows.

Pricing

### How much does it cost and what fees or limitations are included?

Visual Approvals starts at A$279 per month for the Foundation plan, which includes 2 user licenses and 20 approvals. The Accelerate plan costs A$725 per month for 5 users and 40 approvals. Advantage pricing is not listed, but it includes 10+ user licences and negotiated approvals.

Integrations

### Which third-party tools and platforms does Visual Approvals integrate with?

Visual Approvals integrates with 4 third-party platforms: Formstack Forms for form workflows, InfoTrack for legal and property processes, and accounting tools MYOB Business and Xero. These catalog integrations cover data capture and financial operations, giving Visual Approvals connections across core business systems.

Getting Started and Support

### What training and onboarding options does Visual Approvals offer?

Visual Approvals provides in-person training, live online sessions, webinars, documentation, and videos. These formats cover instructor-led guidance, virtual training, group presentations, written reference material, and visual walkthroughs for users who need to learn product features and setup steps.

Getting Started and Support

### What customer support options does Visual Approvals offer?

Visual Approvals provides email/help desk, FAQ/forum, knowledge base, and phone support. Support details are limited in the catalog, so no reviewer-based assessment of response speed or help quality is available. These channels give users several ways to find answers and contact the support team.

## Features

AI summary

Based on 1,557 Inspection reviews

Not all inspection software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution:

-   **Inspection Management** (**50%** of reviewers rated this feature as critical)
-   **Mobile Access** (**59%**)
-   **Work Order Management** (**51%**)

Visual Approvals supports **Inspection Management** and **Mobile Access**, giving teams a way to manage inspections and complete work from the field without being tied to a desk. However, it does not include **Work Order Management**. Instead, it offers **Report Templates** (**41%**), **Image Capture** (**43%**), and **Failed Inspection Tracking** (**42%**), which can still help teams document findings, attach visual proof, and follow up on issues that need corrective action, helping businesses keep inspection records organized and improve response times.

Inspection Management

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Mobile Access

3.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Report Templates

2.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Sample of reports that could be customized as needed or used as is

Image Capture

2.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Process images and automatically scan for data

Failed Inspection Tracking

2.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track and store information regarding failed inspections

Appointment Management

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Visual Approvals 50 features

### All Features
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approvals: Administrator can submit payroll approval request and the approver can approve, deny, or re-assign it to the appropriate approver.
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Building Permits: Permit issued by the local government before constructing a new building or remodeling an existing one
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Code Enforcement: Ensure all properties are adhering to government and legal codes
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Management: Manage, organize, and store contact information
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Portal: A website or login for customers to access information
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Expiry Notifications: Notifications sent to users when a task/license is about to expire
- Failed Inspection Tracking: Track and store information regarding failed inspections
- Forms Management: Store, manage and track all forms in a centralized location
- Image Capture: Process images and automatically scan for data
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Job Management: Manage and track all job information and associated tasks
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Online Applications: Ability to fill out and submit application forms on the web
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Report Templates: Sample of reports that could be customized as needed or used as is
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Assessment: Initiate collection and analysis of known risks
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Subcontractor Management: Track information, qualifications, and contact details of subcontractors
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

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Features

3.8 (4)

3.8

Based on 4 reviews

## Pricing

Value for money

3.0 (4)

[View pricing plan details](https://www.capterra.com/p/201389/Visual-Approvals/pricing/)

Foundation

A$279.00

Usage Based,Per Month

It includes:

-   Cloud Hosted
-   2 User Licenses
-   20 Approvals
-   Remote online training
-   Xero Integration
-   Plus much more

Accelerate

A$725.00

Usage Based,Per Month

It includes:

-   Cloud Hosted
-   Hybrid
-   5 User Licences
-   40 Approvals
-   Multiple Branches
-   Xero Integration
-   Plus much more

Advantage

Pricing not available

It includes:

-   Cloud Hosted
-   Hybrid
-   10+ User Licences
-   Negotiated # of Approvals
-   Multiple Branches
-   Multi-State Approvals
-   Xero Integration
-   Plus much more

Value for money

3.0 (4)

3.0

Based on 4 reviews

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[

Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[

InfoTrack](https://www.capterra.com/p/234460/InfoTrack/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

4.0

Based on 4 reviews

Filter by rating

5(2)

4(1)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

DM

Dianne M.

Admin assistant

Construction

### "TBC review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 16, 2021

We have had no main issues with VA - support very accessable and helpful. Overall experience has been exceptional.

Pros

Ease of use and comprehensive features. Very easy to use.

Cons

Cant think of any issues that are not dealt with by \[SENSITIVE CONTENT\] and the VA team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 30, 2021

Thanks for the great review, Dianne.

DM

Donna M.

AdminAssistant

Construction

### "VA daily user"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 13, 2021

The more questions I have asked the more we learning about the best ways to utilise the program.

Pros

It is pretty easy to use, the more training you do the more you can utilise the features.

Cons

I don't think there is anything wrong with the program, we have tried another and soon came back to VA

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 19, 2021

Dear Donna, many thanks for your review. We appreciate your honest feedback. Regards, Visual Approvals

HC

Hannah C.

BRISBANE OFFICE MANAGER AND NATIONAL ADMINISTRATION LEAD

Construction

### "Review"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 13, 2021

Day to day support is excellent. If needing big changes it's an effort.

Pros

Having everything located centrally and accessible to everyone

Cons

It is slow and can be very un-user friendly. I have asked for several updates over the years that have never materialised. If I need something changed or updated I have to justify my reasoning why.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 19, 2021

Dear Hannah, thank you for your review. Our Client Relationship Manager will reach out to you to discuss your enhancement suggestions. We appreciate your honest feedback as it helps us improve our services. Regards Visual Approvals.

BW

Ben W.

Cadet building certifier

Architecture & Planning

### "Visual Approvals Review from cadet/Intern "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2021

Overall I have had an extremely positive experience with the use of VA and I would highly recommend it to anyone within the profession.

Pros

being a Cadet I find I struggle to manage so many jobs and individual aspects at one time, VA really makes it easy to break down and to keep track of where my work load stands.

Cons

With having the ability to track so many individual aspects, it does take a little while to get your head around the use of the software and where to look and how to effectively compile information. But once the base knowledge is there it becomes very easy to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 13, 2021

Hi Ben, thanks for the great review of Visual Approvals. We really appreciate your support.

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