--- title: "Asset Insider Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Asset Insider Software - reviews, pricing plans, popular comparisons to other Asset Tracking products and more." source_url: "https://www.capterra.com/p/201464/Asset-Insider/" page_type: "product" language: "en" --- # Asset Insider Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Asset Insider ## What is Asset Insider? Most CMMS and field service tools focus on maintenance execution. Asset Insider is an Asset Lifecycle Management platform that connects planning, operations, and long-term asset performance in a single system. Built on Microsoft Power Platform, it uses low-code architecture, AI-driven insights, and 1,600+ connectors to integrate seamlessly with enterprise systems and enable rapid deployment. Asset Insider combines Capital Planning, Asset Tracking, Maintenance, and Asset Intelligence to centralize data, automate workflows, support mobile field execution, and provide real-time visibility across assets and locations. By linking operations with financial planning, organizations can reduce downtime, optimize resource allocation, and extend asset lifespan while maintaining full control over performance across multiple sites and teams. ## What is Asset Insider used for? [Asset Tracking](https://www.capterra.com/asset-tracking-software/)[Fixed Asset Management](https://www.capterra.com/fixed-asset-management-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €390 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Asset Insider?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://assetinsider.ai&name=Asset Insider) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Asset Insider 4.8 (10) VS. [4.8 (1,053)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price €390 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (10) Ease Of Use 4.8 (1,053) Value For Money 4.7 (10) Value For Money 4.7 (971) Customer Service 4.5 (10) Customer Service 4.8 (991) ## Asset Insider alternatives [4.8 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [5.0 (44)](https://www.capterra.com/p/235912/DreamzCMMS/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (444)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/201464/Asset-Insider/alternatives/) ## FAQs about Asset Insider Overview ### Which roles and teams benefit most from Asset Insider? Asset Insider is most used by IT administrators, systems managers, and infrastructure leaders who need centralized asset tracking, system oversight, and better control of hardware and software environments. Project and branch managers use it to coordinate operational workflows, while executives rely on clearer visibility into asset status, utilization, and planning decisions. Answer based on 10 reviews Overview ### What company size and industries is Asset Insider built for? Asset Insider is built mainly for enterprise organizations, which make up 70% of reviewers, with Hospitality the largest represented industry at 20%. It is intended for asset-intensive sectors including telecommunications, industrial real estate, logistics and transportation, facility services, and manufacturing, while reviewer use also appears in automotive and computer and network security at 10% each. Answer based on 10 reviews Features and Usability ### What are the key features of Asset Insider? Asset Insider offers fixed asset management, asset tracking, and asset lifecycle management, along with depreciation management and asset accounting. It also includes maintenance scheduling, work order management, inventory tracking, and barcoding/RFID. Supporting features include role-based permissions, audit trail, reporting/analytics, and workflow automation. Pricing ### How much does it cost and what fees or limitations are included? Asset Insider starts at €390 per month for the Plus plan, a flat rate for small teams with essential tools. The Pro plan is €890 per month, and Pro Max is €2,590 per month. A free trial is available, and each plan includes all product features, add-ons, expansion options, and support. Integrations ### Which third-party tools and platforms does Asset Insider integrate with? Asset Insider integrates with NetSuite and over 20 catalog platforms across finance, cloud storage, and enterprise apps. Key integrations include Adobe Acrobat Sign, Docusign, Dropbox, Google Drive, Microsoft 365, Microsoft Azure, Dynamics 365, HubSpot Service Hub, IBM Maximo Application Suite, and ChatGPT. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Asset Insider offer? Asset Insider offers live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars provide guided instruction, while documentation gives written reference material for self-paced review and for checking setup steps and product details as needed. Getting Started and Support ### What customer support options does Asset Insider offer? Asset Insider provides email/help desk, a knowledge base, and chat for customer support. No reviewer feedback about support experience is available, so user sentiment on response times, helpfulness, or common issues cannot be summarized. ## Features AI summary Based on 2,953 Asset Tracking reviews Capterra data shows that buyers of asset tracking software rank the following features as their top priorities: - **Equipment Tracking** (**50%** of reviewers rated this feature as critical) - **Inventory Tracking** (**49%**) - **Inventory Management** (**50%**) Asset Insider supports all three of the features reviewers rate most important: **Equipment Tracking**, **Inventory Tracking**, and **Inventory Management**. Together, these capabilities help businesses monitor asset locations, keep accurate stock records, and manage inventory levels more effectively, allowing teams to maintain control over equipment and reduce tracking errors. Inventory Tracking 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Inventory Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Asset Accounting 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage adding fixed assets to proposed budgets Depreciation Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track and manage the decline in value of assets and plan for improvements Asset Lifecycle Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage assets throughout their lifecycle to optimize profit Asset Tracking 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Asset Insider 123 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Planning: Manage, prioritize and plan for capital expenses - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Classification: Grouping log entries based on similar attributes. - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Visualization: Graphical representation of data - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Demand Forecasting: Forecast customer demand using historical insights and simulations - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Device Management: Maintenance and upkeep of physical and/or virtual devices - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Forecasting: Form predictions based on past and present data/trends - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - IoT Device Management: Organize, monitor, and remotely manage IoT devices - Job Management: Manage and track all job information and associated tasks - KPI Monitoring: Tracking the status of previously identified performance measurements - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Multiple Data Sources: Allows users to manage data from a number of sources - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parts Management: Track parts inventory levels and manage re-stocking - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - QR Codes: Matrix barcode that stores information - Quotes/Estimates: Generate quotes or estimates for customers - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Repair Management: Arrange for repairs to be performed and track prior repairs to the same item - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Returns Management: Track and facilitate returns of products sold - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Service History: Track work performed and resources used for past customers, sites, or assets - Service Management: Arrange for and track that service agreed upon under warranty is scheduled and performed - Status Tracking: Track the status over time for a request, process, asset, or transaction - Support Ticket Management: Allow customers/users to submit support queries and service requests - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utilization Reporting: Track the frequency of asset usage - Warehouse Management: Manage and track operations and inventory within warehouses - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (10) 4.6 Based on 10 reviews ## Pricing Value for money 4.7 (10) Free Trial [View pricing plan details](https://www.capterra.com/p/201464/Asset-Insider/pricing/) Plus €390.00 Flat Rate,Per Month It includes: - All Product Features Included - Support Plan Included - Available Add-Ons Included - Options For Expansion Pro €890.00 Flat Rate,Per Month It includes: - All Product Features Included - Support Plan Included - Options For Expansion - Available Add-Ons Included Pro Max €2,590 Flat Rate,Per Month It includes: - All Product Features Included - Support Plan Included - Available Add-Ons Included - Options For Expansion Value for money 4.7 (10) 4.7 Based on 10 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (10) 4.5 Based on 10 reviews ## User reviews Overall rating 4.8 Based on 10 reviews Filter by rating 5(8) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent IH Iliya H. Project Manager Computer & Network Security ### "Project Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 Generally very positive on every step - from inception, through implementation/ go-live to daily use. Pros Solid solution with key fetures that my project needed - full asset lifecylce management, comprehensive CMMs, good capital management. Very strong post go-live support. Cons It requires a fairly complex deployment in our Microsoft tenant. However, in the end it ensured smooth integrations with other the Microsoft apps we use and we could leverage the buuild-in interprise security. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 7, 2026 Thank you for your thoughtful review. We really appreciate you taking the time to share your experience. We are glad to hear that Asset Insider has delivered value across the full asset lifecycle, from capital planning through daily operations, and that the platform continues to support your team after go-live. Regarding deployment complexity, this is a fair observation. Asset Insider is designed to integrate deeply within the Microsoft ecosystem and align with existing data structures, security models, and workflows. This requires a more structured setup upfront, but it ensures stable integrations, strong governance, and long-term scalability. We are pleased this approach has helped you fully leverage your Microsoft environment, and we look forward to continuing to support your team. BK Benjamin K. CEO / Co-Founder Information Technology and Services ### "Asset Insider Trial " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2023 Pros User-friendliness is of utmost importance Cons As a free trial user, there is not a lot to add here Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SA Shakeel A. Manager BSS Internet ### "Assets Insider is really a nice software for the purpose of Suply chain management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 21, 2023 Pros Ease of use.Integration with other software.Desired Features Cons Although everything is really good and useful in assets Insider and I can't point out any of the cons but yes there is an area which I can point out for improvement, sometimes it works really slowly. It will be great if the team can work to make it performance better. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 28, 2023 Thank you for the review! We will do our best to smooth things out. KW Kristen W. Project Manager Hospitality ### "Asset Insider Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 20, 2023 Mostly utilize for procurement and asset tracking Pros Easy to place orders and see where an order is in the approval process Cons Bulky to navigate, custom reporting is not available, ability to report off notes section is not available, no feature to track procurement process Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 28, 2023 Thank you for the review. We will be happy to provide full support for finding the mentioned features. Furthermore, you can contact your System Administrator to check if you have all permissions to use the said features. RM Robert M. Branch Manager Construction ### "Asset Insider review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 20, 2023 Helps manage my assets and keeps a good accounting. Overall satisfied. Pros Nice dashboard and after training easy to use. Cons Initial training and rollout were not done well internally. Need to have some practice to use it effectively. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 28, 2023 Thanks for the review! Any time you need further external training we will be happy to support you. Terrie S. Enterprise Systems Manager Environmental Services ### "Asset Insider has Vastly Exceeded our Expectations!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 7, 2023 Sappience has a deep understanding of the entire Asset Management process and they bring their in=depth knowledge to the table in design, implementation and support. Sappience listened attentively and iteratively to ensure that our processes were understood. They drew up a concise DNA document and Project implementation plan and they kept us on tract to ensure we met our timelines. Our Operations, Fleet Managers and users are so impressed with this product that we are continuing to expand its functionality. Pros Modernly built on Microsoft Power Automate platform, Asset Insider's standard functionality aligned with most of our business needs. We now have great Power BI reporting capabilities. Easily adopted by users with minimal training. Cons Being built on a Microsoft platform, sometimes, the Sappience team has to think creatively to work around some of Microsoft's limitations. Reasons for choosing Asset Insider Innately, Asset Insider had the pertinent functionality we desired: tiered approvals, multitude of different approval policies, budgeting, Inventory, ability to link and display data from our ERP system. Inventory Management. Most of the other software vendors (after quite a heavy commitment of time) admitted that their systems would not be a good fit for our business needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 28, 2023 Thank you so much for the review! Petar G. System Administrator Logistics and Supply Chain ### "Powerful and User-Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 5, 2023 Pros Asset Insider has impressed me with its array of features that make asset management a breeze. The software's intuitive interface deserves praise, as it allows for effortless navigation and quick access to all necessary functionalities.One standout feature of Asset Insider is its robust asset tracking system. With this feature, I was able to easily monitor the lifecycle of my assets, from acquisition to disposal. Tracking maintenance schedules, warranty information, and service history became a seamless process, eliminating any guesswork or confusion. Cons I'm not sure there was something I didn't like. If something was missing, the guys were eager to help. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 28, 2023 Always happy to help. Thank you! Plamen V. IT Hub Manager Retail ### "Asset Insider is a great value product to manage your IT assets" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2023 Asset Insider helped us organize and start tracking all our IT assets (notebooks, phones, tablets, etc.). We are using it on daily bases and it allows us to have complete visibility on product location, lifecycle and warranty period. It allows us to quickly check what hardware devices are owned by a specific employee. Pros Asset Insider provides a great set of pre-built functionalities that can serve the purpose out-of-the-box. The fact that it's based on a standard and proven Microsoft technology allows us to benefit from easy and fast customization options. Software user interfase is user-friendly and easy to use. Cons The original data structure in Asset Insider can sometimes be incompatible with some of our specific use-cases. Luckily in such cases, Asset Insider dev team is assisting us with custom functionalities that help us achieve the desired result. Reasons for choosing Asset Insider Asset Insider was chosen over the alternative products mainly because of the technology stack that it uses and the possibility to customize using standard Microsoft technologies. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 28, 2023 Track and manage with full visibility - that's what we are all about! Thanks for the review. AN Anonymous User Senior IT specialist Automotive ### "Asset Insider" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 31, 2023 Pros The great thing is that it covers a lot more than just a fixed asset management system. Also, they have great support. Cons Licensing system maybe could be easier to understand. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 28, 2023 Thank you! We will do our best to clear things out! PB Patrick B. Director of IT Hospitality ### "Great product and vendor!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2023 Although the base product of asset insider was functionally in-depth, we had a very unique new asset request and ordering process that wasn't addressed. The Sappience team worked diligently to understand our needs and was able to build these customizations on top of their product. We now have a supported, yet highly customized product that simplifies the ordering and management of thousands of assets across our 60+ offices. Pros The main benefit of asset insider is that it starts with a rich, in-depth core product that is based on asset management best practices. Because it is built on top of Microsoft Power Platform, it is relatively easy to customize the pages and processes. The vendor, Sappience, is wonderful! Their knowledge of both asset management and Microsoft is top notch. They were also very hands-on through the implementation providing proactive project management, periodic touch points, and quick responses. Cons It isn't a true software as a service (SaaS) product. We were fine with this knowing that we already had a large investment with Microsoft Office 365. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 28, 2023 Thanks for the recognition! We adapt Asset Insider to every asset management need! [View all Reviews](https://www.capterra.com/p/201464/Asset-Insider/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.