# Ondato Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ondato Software - reviews, pricing plans, popular comparisons to other Authentication products and more. Source: https://www.capterra.com/p/201476/Ondato --- # Ondato Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ondato ## What is Ondato? From biometric authentication to e-signature authentication – Ondato’s authentication tools are designed to ensure smooth, simple and immune to fraud processes within a single platform. Ondato also offers an option to authenticate returning users using their already held and trusted e-signatures. Ondato works with any e-signature globally and can verify any ID document in the world. More about Ondato authentication: https://ondato.com/authentication/ ## What is Ondato used for? [AML](https://www.capterra.com/aml-software/)[Identity Verification](https://www.capterra.com/identity-verification-software/)[Authentication](https://www.capterra.com/authentication-software/) Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €259 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Ondato alternatives [4.9 (27)](https://www.capterra.com/p/199701/Persona/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (16)](https://www.capterra.com/p/160754/KYC-Portal/reviews/) Starting price $28000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (3)](https://www.capterra.com/p/213867/AU10TIX/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (17)](https://www.capterra.com/p/140814/Fraud-net-Guardian/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/201476/Ondato/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Compliance Management 4.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Data Verification 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Process of checking different types of data for accuracy to avoid errors or inconsistencies Fraud Detection 4.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Identify and prevent suspicious activity Identity Verification 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Validating the identity of an individual or entity through verification of personal information or credentials Multi-Factor Authentication 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Request two or more credentials to prove user's identity before granting access to systems Mobile Access 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Ondato 62 features Control and manage access to company resources A way for institutions and businesses to check the age of their customers/clients. Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anti-money laundering compliance helps businesses uncover suspicious financial activity Application programming interface that allows for integration with other systems/databases Verify the identity of users/devices to enable secure access Track and analyse user behavior within a system or network Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Detection of fraudulent checks to prevent financial losses Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Centralized database of stakeholders and their contact information such as names, address, phone number etc. Rules that can be customized/created based on business requirements for fraud prevention Record customer information, purchase history, and other notes Add customized logos and colors to align with company branding Assembly of graphs and charts for visualizing and tracking statistics/metrics Import, collect, and capture data from multiple sources Discover and connect variety of data sources to the application for analysis Import and export data to and from software applications Ability to handle large datasets Track the management and flow of data throughout the organization Process of checking different types of data for accuracy to avoid errors or inconsistencies Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data. Store, manage, and track all electronic documents in a centralized location Approve legitimate financial transactions after reviewing for fraud or other risks Intended to be used by banks Intended to be used by online stores Intended to be used by insurers Identify and prevent suspicious activity Validating the identity of an individual or entity through verification of personal information or credentials Monitoring employee behavior for suspicious activity to detect internal fraud Oversee people and resources to carry out an investigation Manage risks related to IT systems Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance Securely detect whether a user is a fake representation or a live human being. Enable businesses to implement machine learning algorithms on business data such as sales and revenue Access software remotely via mobile devices Verify user identity through mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Request two or more credentials to prove user's identity before granting access to systems Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Manage risk that occurs from systems failure or inadequate processes Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. The process of conducting customer due diligence for any politically exposed person (PEP) Complies with the Payment Services Directive Two (PSD2), set by the European Union for electronic payment services Receive notification of issues as soon as they occur Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Identify, monitor, and assess risks to brands Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Reporting of risks associated with specific actions, events, or entities Assess and score risks using risk matrices Monitor or audit historical and current transactions to analyze customer account activities Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. View and track activity related to an individual, transaction, etc. Get Advice We can help you find the software with the features you need. Features 4.5 (13) 4.5 Based on 13 reviews ## Pricing Value for money 4.7 (12) Basic €259.00 Other,Per Month Value for money 4.7 (12) 4.7 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (12) 4.8 Based on 12 reviews ## User reviews Overall rating 4.8 Based on 13 reviews Filter by rating 5(10) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent VG Vladislavs G. AML Team Leader Gambling & Casinos ### "Ondato experience review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 22, 2023 Pros The Ondato is a user-friendly solution, easy to be used with no additional materials needed. Cons Screenings are not automated, we have to turn on them manually for each new customer. The match accuracy sometimes lacking accuracy. Switched from [TruNarrative](https://www.capterra.com/p/196065/TruNarrative-Platform/) Poor user experience, to complicated with a lot of issued both for the customer and and the user. Reasons for choosing Ondato Local product with a human support team, easy and working solution. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ED Egils D. AML specialist Gambling & Casinos ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 22, 2023 Great tool for screening and verification. Pros Intuitive interface, ease of use, design. Screening tools. Cons Implementation with API and back office of the company has work to do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Adomas S. PR Team Lead Information Technology and Services ### "Great tool for customer identity verification" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 17, 2023 Ondato helps us identify our users faster and simpler. We do have little issues from time to time, but they are solved quickly. Communication with the team is pleasant. Pros Simple and reliable tool for identity verification Cons Initial integration was a bit tricky, but after that everything was smooth Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rasa S. Co-Founder Marketing and Advertising ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2023 Pros Great product. Fast response time from support. Just what we needed Cons There are a few features that would be nice to have, but they are working on it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GM Gytis M. Engineer Civil Engineering ### "Great quality and amazing support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2023 Pros Provided services are as expected or even better! If there are any minor issues, customer support at Ondato is amazing - always happy to help, reactions are fast. Cons Can not mention anything for now, as said before, everything is as expected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Senior AP specialist Chemicals ### "Efficient onboarding with Ondato KYB" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2023 Pros One of the greatest benefits of using Ondato is how easy it is to use: intuitive interface, automation capabilities, and customization options make it an ideal choice. Cons Setting up Ondato KYB onboarding solution took some time, as we needed to set up our accounts, configure the platform, and integrate it with our existing systems. However, the time investment in the setup process was well worth it! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. John S. Social Media Consultant Marketing and Advertising ### "A secure and efficient identity verification services for businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 17, 2023 Overall, Ondato is a user-friendly, secure, and scalable digital identity verification solution that can help businesses streamline their customer onboarding processes. Pros Ondato's platform is easy to use, with a simple and intuitive interface that allows businesses to easily manage their identity verification and onboarding processes, offers a variety of verification methods, including facial recognition, document verification, and biometric verification, making it a versatile solution for businesses with different verification needs. Offer fast identity verification services, with verification times as short as a few minutes. This can help businesses onboard customers more quickly and reduce friction in the customer acquisition process. Cons Ondato's pricing can be a bit high for small businesses, which may make it less accessible for startups and small businesses with limited budgets. Offer limited integration options, meaning companies may need to use other tools to integrate Ondato with their existing systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IA Ieva A. Auditor Accounting ### "Great experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2023 Pros Very easy to navigate the platform. Customer support responsive and helpful. Overall experience is very positive. Cons Despite a few hiccups with the initial integration there are no issues to be mentioned. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DZ Dalia Z. Owner Hospitality ### "Fast and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2022 Overal great service. Pros It does exactly what we needed it to do for us. Cons Setting up took a bit of time. But this could be because we are very picky. The team was super nice and got us up and running in no time. Reasons for choosing Ondato The pricing was best suited to us and we liked the customer service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Laura M. Compliance Financial Services ### "Solution to assess and manage AML risks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2022 Automate client onboarding and monitoring cycle. Enables the client to take informed decision about the risks associated with the client. Pros All in one solution that is made of several features that are used to cover client onboarding and monitoring steps. Cons Nothing. Waiting for the new features to be released. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/201476/Ondato/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)