# Orion Voice Platform Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Orion Voice Platform Software - reviews, pricing plans, popular comparisons to other Collaboration products and more.

Source: https://www.capterra.com/p/201480/Orion

---

# 

 Orion Voice Platform Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Orion Voice Platform

## What is Orion Voice Platform?

The Orion PTT 2.0 intelligent platform empowers communication of 100+ deskless teams. Push-to-talk apps or hands-free devices for real-time communication via devices your team is already using, over unlimited distances, on any carrier or Wi-Fi network. Instant translation over 60 languages between workers. Cloud-based dispatch console with real-time team mapping. Emergency alerts & daily reports. Voice-triggered checklists & workflows for process automation. Keep teams in sync with Orion.

## What is Orion Voice Platform used for?

[Collaboration](https://www.capterra.com/collaboration-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Orion Voice Platform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.orionlabs.io&name=Orion Voice Platform)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Orion Voice Platform

4.5 (14)

VS.

[4.7 (131)](https://www.capterra.com/p/173179/Blink/reviews/)

Starting Price

Contact vendor

Starting Price

$4.5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (14)

Ease Of Use

4.7 (130)

Value For Money

4.1 (8)

Value For Money

4.6 (74)

Customer Service

4.8 (8)

Customer Service

4.6 (98)

## Orion Voice Platform alternatives

Highest Rated

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[4.5 (29)](https://www.capterra.com/p/167289/Hub/reviews/)

Starting price

$6.67

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity/News Feed

Continuous profile-based stream of news and activity

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Audio Calls

Ability to make voice calls within the system

Chat/Messaging

Communicate using direct chat or messages within the system

Orion Voice Platform 54 features

Continuous profile-based stream of news and activity

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Ability to make voice calls within the system

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Manage sending personnel and resources to a site as needed

Receive and/or send email notifications for urgent updates, requests, or other information

Coordinate emergency medical response

Access names, contact information, and roles of employees in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Public or private sharing of digital files such as documents, audio/video, images, and more

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Group messaging lets multiple people carry on a group conversation

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Ability to chat online in real time

Identify the physical location of an individual, asset, device, etc.

Send messages to multiple recipients at the same time

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Plan and coordinate all the resources, costs and time needed to execute assignments

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Send, receive, and respond to messages

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Connect with meeting participants remotely over video

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (14)

4.4

Based on 14 reviews

## Pricing

Value for money

4.1 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.1 (8)

4.1

Based on 8 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

IFTTT](https://www.capterra.com/p/186695/IFTTT/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (8)

4.8

Based on 8 reviews

## User reviews

Overall rating

4.5

Based on 14 reviews

Filter by rating

5(8)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HA

Hamed A.

iOS Developer

Computer Software

### "The great toll for notifying and talk with your college and team mate"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 6, 2020

Pros

It works in background and lock mode, we can hear a group voice even phone is lock

Cons

Silencing one or more person in a group is very helpful

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Michelle K.

Financial Coordinator

Medical Practice

### "Orion Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2020

My overall experience with the system and the way it works is great as long as you have an iPhone. I wish the parts and pieces were smaller and not so heavy; it would make it easier to wear and use.

Pros

The software is easy to use and was smoothly integrated into our office as a communication system. I like that it works off of a cell phone, which you would have near you anyway, so there are no bulky devices or wires attached to your clothing. I like that the earpiece is always attached to you. It is easy to use and every update has made it easier. The sound quality is clear and consistent. I like that there is a choice of colors.

Cons

The things That I don’t like are all minor, but valid...the software does not work well if you don’t have an iPhone. They told us that it would work just fine on both platforms, but it really would never work with my Samsung, or with any of the other non-apple phones in the office. Orion made it work, though. They gave us several I phones, and we rounded up a few other spares and everything was fine. Now we just don’t hire anyone whom doesn’t have an apple phone. Haha. Another thing I don’t like is the weight of the “round thing”. It is heavy to attach to clothing and still remain assessable for communication. On several occasions they just quit working, I believe that they were at least mostly replaced by Orion. The cords that attach to the earpieces are long and awkward. Some girls in my office wrap them around their entire upper bodies to avoid the long cord dangling in the way, The earpieces are large and bulky, They come in several styles and sizes, but I was never able to find one that would fit my ear. I had to buy one myself...the speaker sits just outside my ear, the cord is smaller and shorter and it works very well for me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RU

Ricardo U.

Banquet Manager

Hospitality

### "Convenient!!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

May 5, 2020

Communication is better now. Compare to walkie-talkies. Better technology even though you have to use your own phone.

Pros

Easy to use!! You don’t have to carry an extra piece of hardware other than your phone.

Cons

My phone battery run down faster when in use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Jeremy G.

Communications Sargeant

Public Safety

### "Orion voice platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

May 4, 2020

Annoyed because of the one connection at a time issue.

Pros

The audio quality is great, the location sharing excellent.

Cons

Users cannot access multiple channels at the same time. If you are on a channel or communicating one on one, you will not receive any communications from the other channels .

Reasons for choosing Orion Voice Platform

The automatic location tracking when a user transmits.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2020

Thank you for your review, Jeremy! We pride ourselves on offering the highest possible audio quality experience in push-to-talk communication. We do have an All Call feature enabling users to speak to all groups and/or listen to all groups; that's available as an add-on to the Orion Pro subscription. If this is something you'd be interested in, don't hesitate to reach out, and we can explore this and more.

CA

Corbin A.

IT Director

Furniture

### "Easy Communication and IoT Functionality "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2020

We have made communication through our warehouse and sales floor simple. We are able to communicate a sale and get a delivery set up very quickly though Orion.

Pros

The best thing about this product is that it is easy to use and easy to master. We like having only one button to push to communicate with each other. Another major pro is the admin interface. The interface makes it easy to add users and groups. The IoT functionality through ITTT is also very cool.

Cons

The software can have a few hardware issues from time to time. We have sent back a few devices as they stopped functioning. Orion did replace them for free though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Danielle M.

Front Office Team Leader

Medical Practice

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2020

The overall experience has been great

Pros

The product is nice looking, the quality of sound is great and the customer service is great!

Cons

It seems like the devices do not last as long as we would prefer

Reasons for choosing Orion Voice Platform

One of the best by reviews and price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RC

Rik C.

First Assistant Golf Professional

Sports

### "Golf Staff Usage"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2020

Been great..only a few bugs..very helpful from service

Pros

Ease of locating the staff and better range

Cons

Software is great..only gripe is connectivity as good as cellular service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jessica M.

Co-founder/CTO

Computer Software

### "Promising product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 28, 2020

When it works, it's the best. When it's glitchy, it's 'fine' to annoying.

Pros

Push to talk combadges are a fantastic way to stay in touch. I am considering rolling them out to all employees. They work very well in a stable wifi environment.

Cons

They suffer a little on reliability when moving between networks/driving- especially when the phone picks up a stray open wifi with a password portal that fools the phone into thinking it has internet instead of staying on LTE. Some of that is outside their control, but it felt more could be done with some of the glitches we experienced. Tried to offer our environment testing to support but they were unresponsive.

Alternatives considered

[Zello](https://www.capterra.com/p/198898/Zello/)

Reasons for choosing Orion Voice Platform

I received a promotional offering and liked the product better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2020

Thanks for your review, Jessica! On most mobile devices, if Wi-Fi is enabled, the device will try and find the strongest network to connect to, even if that network as you experienced is behind a portal, ultimately impeding your ability to connect. The simplest way around this is when you're not at home disabling the Wi-Fi on your device to ensure you're using cellular data. We're happy to help whenever you have questions, so always feel free to reach out to us.

JV

Johnny V.

Warrant Officer

Security and Investigations

### "Orion R good stuff"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 27, 2020

Very easy to keep in touch with all my officers in the field.

Pros

Very easy to use. You can create a group and add as many people as you want.

Cons

Needs a mute option. I would also like to be able to delete people from the groups that I start.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2020

Thanks for your review, Johnny! We appreciate your feedback regarding in-app mute functionality. We do have a silent mode available with Onyx, our Bluetooth low energy accessory that works in conjunction with the Orion mobile app. Group admin functionality, including the ability to remove users, plus other powerful features such as advanced talk modes, is available with the Orion Pro subscription. If this is something you'd be interested in exploring, please feel free to reach out to us directly.

AU

Anonymous User

SE Latin America

Telecommunications

### "Excelente Choice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2020

Excelente plataforma, muy recomendable.

Pros

Un software excelente para mercados que necesitan soluciones donde el uso no es tan intenso, se cuenta con coberturas garantizadas y hay ancho de banda disponible.

Cons

Los paquetes de datos que genera pueden ser pesados para algunos ambientes muy congestionados.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/201480/Orion/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)