# Page 3 | Outplay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Outplay the right Sales Engagement Platform solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/201483/Outplay/reviews --- Outplay 4.7 (75) [View alternatives](https://www.capterra.com/p/201483/Outplay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Outplay ## Showing most helpful reviews Showing 51-75 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AW Alex W. Sales Rep Entertainment Used the software for: 6-12 months ### "Clean, Modern, and Super Flexible" May 21, 2021 5.0 Pros Outplay is seriously malleable and has a ton of convenient features we never got with other sales engagement platforms. Never thought I'd want to switch to another platform but once we got rolling with Outplay it was a breeze. Killer CS team and always quick to answer questions. Cons Like any platform, transitioning is a pain in the butt but the team at Outplay made it as smooth as possible. Review Source SZ Sadya Z. Director of sales Financial Services Used the software for: 1-2 years ### "Great Product" June 7, 2021 5.0 Pros The cadences are extremely helpful and have saved the team countless hours of manual work. Cons Lacking some features that would be helpful as the team grows Alternatives considered [Outreach](https://www.capterra.com/p/159318/Outreach/)[SalesLoft](https://www.capterra.com/p/157977/SalesLoft/) Review Source DP Deepa P. Manager Information Technology and Services Used the software for: Less than 6 months ### "Outplay Experience" August 1, 2022 4.0 Outplay works as not only a SEP for us but also as the CRM giving vital information about the sales cycle. Also the various articles in Outplay helps in different ways (shout out to Call of Fame) Pros Over the top customer support, ease of use features Cons AI email writing has to be there, the pages can be optimized to give users the ability to choose what they want to see. Eg. Currently I cant see at what time/date a call was made in the list page Alternatives considered [Outreach](https://www.capterra.com/p/159318/Outreach/)[Woodpecker](https://www.capterra.com/p/231767/Woodpecker/) Reason for choosing Outplay Price, ready availability of customer support - features being similar in other options Review Source aT andrew T. Strategic Partnerships Medical Practice Used the software for: Less than 6 months ### "Platform Review" August 12, 2021 5.0 Pros Outplay is an exceptional sales engagement platform, it fits all my criteria and they have accommodated to my teams slightly unorthodox approach. The platform is user friendly and the customer support team is attentive and solution oriented. Since implementation of Outplay we have had an influx of meetings as an organization. Cons Integration isnt accesible within crm only out. Review Source MM Misti M. VP, Operations Telecommunications Used the software for: Less than 6 months ### "Easy to Use Sales Engagement " October 4, 2021 5.0 Pros The Outplay platform was quick and easy to deploy and begin using. The onboarding experience and implementation were simple, quick, and effective for us. From day one, the team was eager to help us through a number of concerns and issues. Even when issues occurred the team quickly addressed the issues to help find customized solutions for our team. As a sales engagement tool, Outplay has created an easy-to-navigate UX. The platform was intuitive to use from the start with easy-to-use templated processes. Cons We need more robust reporting that we were not able to get from Outplay. Alternatives considered [Outreach](https://www.capterra.com/p/159318/Outreach/)[SalesLoft](https://www.capterra.com/p/157977/SalesLoft/) Review Source MS Mateusz S. Key Account Manager Computer Software Used the software for: 6-12 months ### "Excellent support!" March 14, 2023 5.0 Pros Outplay's flexibility is a definite strength of this SaaS, but number one is definitely customer service. Cons I have not now noted the things I would describe as those I dislike about Outplay. Review Source AD Ash D. BDM Real Estate Used the software for: 6-12 months ### "On par with the likes of Salesloft and Outreach but a fraction of the price" April 27, 2021 5.0 Really, really impressed with the customer service, \[SENSITIVE CONTENT HIDDEN\] was always at hand and helped with all the queries I had, the response rate was within a few minutes no mater what time I reached out. Pros The ability to set custom triggers which automates so many manual tasks, my personal favourite was the ability to have contacts adding directly to sequences from inception at CRM stage. Cons Still has not got a direct integration with LinkedIn which would save even more time when sending out messages as part of a sequence. Review Source DM Don M. President and Owner Automotive Used the software for: 1-2 years ### "Outplay" March 26, 2021 5.0 Pros The scheduling function helps a lot in order to keep several Business Development projects going that are in different phases. The built-in training was always the first place to go when I had difficulty with a particular function. Cons Everything I needed Outplay to do, it did. I can't think of anything I would add. Review Source Apoorv S. CEO Information Technology and Services Used the software for: Less than 6 months ### "Absolutely delightful software" July 1, 2022 5.0 Excellent. Recommend it to everyone Pros The design of the software is incredibly user-friendly. I feel like I've been using this software forever Cons The recurring billing had some issues, but that might have to do with our RBI regulations (India specific) Review Source SG Stéphane G. President Investment Management Used the software for: 6-12 months ### "Good product at a good price" December 13, 2021 5.0 I contact 100-200 prospects every months; couldn't do with without Outplay. For each prospects I use Outplay's sequence with templates using dynamics fields. Pros It has all the functions I need, works well and the customer service is great Cons No LinkedIn automation which makes my life slightly harder. Not a deal killer but would be great to have it Review Source GH Glen H. Business Development Environmental Services Used the software for: Less than 6 months ### "Great Software, Seamless integration, Great customer service." September 6, 2022 5.0 Pros It was super easy to use with Pipedrive. The integrations worked perfectly which rarely happens. Cons Haven't discovered anything I don't like just yet. I do wish training was a bit more developed. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source AA Ayomide A. Sales Development Representative Financial Services Used the software for: Less than 6 months ### "Product & Support" June 26, 2023 4.0 Pros Getting started was a little tricky but getting started, I realised it's really easy to use. Cons Their support team is incredible. Always responsive and willing to help out and that is absolutely great. I hope they are able to keep it up. Review Source SD Saleh D. CEO & Founder Information Services Used the software for: Less than 6 months ### "Amazing product" August 27, 2022 5.0 Amazing experience Pros This software has enabled us to track our prospects easily and making our workflow more smooth and stable Thanks Outplay!! Cons Tracking, sequences and chat bot and also their customer support Review Source SP Shawn P. Senior Vice President Human Resources Used the software for: 6-12 months ### "Great product" June 10, 2021 5.0 Love it. Pros This has increased our number of touches by probably 6x a week. I wasn't even looking for a product like this and now I will never get rid of it. Cons There was a few security upgrades they needed to make early on but as soon as I brought them up, they were fixed within a week. Reason for choosing Outplay Cost and great customer service Review Source SH Steve H. VP, Client Services Staffing and Recruiting Used the software for: Less than 6 months ### "A great way to manage your sales outreach" July 21, 2021 4.0 Outplay has really helped me manage my activities and increase inbound sales traffic. Pros Being able to set up customized Sequences to manage your outreach step-by-step through emails, phone calls, etc helps to keep your sales activities optimized. Inbound traffic has increased substantially. Their integration with Crelate has simplified managing prospects and eliminate data entry. Cons There could be more granular reporting around sequences. Review Source NM Nutush M. Sales Information Services Used the software for: 6-12 months ### "Outplay Review" October 25, 2022 4.0 It is has been a great, simple and supportive experience. Pros It is a very well made supportive software Customer support is good as well Cons A little better help on the daily view of email schedule Review Source EA Emmanuel A. DR Non-Profit Organization Management Used the software for: Less than 6 months ### "Great platform! Really increased my fundraising" July 31, 2023 4.0 Pros Email sequences, automations, tracking features Cons It's quite expensive for small non profits Review Source GV Gokul V. Marketing Executive Retail Used the software for: Less than 6 months ### "Sales outreach made easier" February 1, 2023 5.0 Pros Its simple and ease of use. Support team is great and quick in replying to the responses Cons I didn't find any issues or cons while using the software Review Source DD Damian D. SDR Staffing and Recruiting Used the software for: Less than 6 months ### "Outplay Review" May 25, 2021 3.0 Love the concept and that it can connect to a CRM system. There are still a lot of bugs to workout. Need to work with clients more and ask how they use Outplay Pros The concept. This is a great tool to have for anyone who has to make a lot of calls or sending out emails/text. Works with CRM systems! Cons Not a fan of the calling feature. Feel like the calls get blocked or go to spam. Putting all of the steps together seems like it takes more time to do. When prospect's email bounce, you have to really work out trying to move them to the next step in a sequence. Reason for choosing Outplay Highly recommended by a friend Review Source LJ Lee J. Managing Director International Trade and Development Used the software for: I used a free trial ### "From Free Trial to Commission" January 23, 2023 5.0 I started a Free Trial and was impressed enough to sign up as a full client with Outplay. I think that probably speaks for itself. However, it is early days and I am still new to the system - but with the support of the team I am sure that I will remain a customer for a long time Pros I use the sequencing feature as this helps me to reach out to potential clients with personalised introductions and follow ups. Cons It has taken a bit of trial and error to get things right, but the support that I received from the team - especially \[sensitive content hidden\] has been invaluable and I am now on-track. Review Source AB Alec B. Sales Manager Marketing and Advertising Used the software for: 6-12 months ### "Outplay takes the guess work out of follow up" June 9, 2021 5.0 Pros I love the "set it and forget it" style. A lot of our standardized follow ups can now be automated and leaves little room for things slipping through the cracks. Cons Seems like on occasion the emails from outplay get stuck in spam filters when individual emails get through. Review Source BH Brenda H. GES Computer Hardware Used the software for: I used a free trial ### "It is a good product " May 20, 2024 5.0 Pros It has a Zoho integration and the team was very helpful Cons When mapping the fields the data type is very limited. Review Source pJ prithvi J. Account Executive Information Technology and Services Used the software for: Less than 6 months ### "Easy to use and intuitive UI." June 21, 2021 4.0 It helps me go through with follow ups regularly. Pros It is easy to use and manage prospects, and schedule follow ups. Cons the phone number logging prompt is a little annoying. Review Source DJ Dustin J. Principal Investment Management Used the software for: Less than 6 months ### "Great product and service" May 11, 2021 5.0 Great! Highly recommended Pros Overall has all the features I need and great customer support. Cons Nothing of note. They continue to build out value add features Review Source AAB Alessandro Angelo B. Studente universitario Farming Used the software for: I used a free trial ### "La spinta giusta i cui ha bisogno la tua attività" August 21, 2023 4.0 Pros La capacita e di prospettiva che ha nel far crescere il tuo settore e le tue vendite Cons Prezzo un pò troppo alto per chi non si fida molto del prodotto Review Source Similar Products Featured ## Related categories [Inside Sales](https://www.capterra.com/inside-sales-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Contact Management](https://www.capterra.com/contact-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.