--- title: "Maidily Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Maidily Software - reviews, pricing plans, popular comparisons to other Maid Service products and more." source_url: "https://www.capterra.com/p/201538/Maidily/" page_type: "product" language: "en" --- # Maidily Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Maidily ## What is Maidily? Maidily is all-in-one cleaning business software built specifically for maid services, residential cleaners, commercial cleaning companies, and short-term rental turnovers. Manage your entire operation from one platform — scheduling, online booking, payments, invoicing, team management, and customer communication. Every plan includes unlimited users, so your whole team gets access at no extra cost. Accept bookings 24/7 from a branded booking page, schedule one-time and recurring jobs with a drag-and-drop calendar, and process payments through Stripe or Square. Two-way SMS messaging keeps you connected to customers without juggling personal phones. The mobile app gives your cleaners everything they need in the field — schedules, job details, clock in/out, and GPS location tracking. QuickBooks integration eliminates double entry. Advanced rep ## What is Maidily used for? [Maid Service](https://www.capterra.com/maid-service-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Overall rating Based on 33 user reviews Reviews sentiment Positive 94% Neutral 0% Negative 6% Starting price $24.17 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Maidily Overview Updated September 2026 AI summary Maidily offers small businesses in the maid service and field service management space a platform for handling scheduling, client management, invoicing, and day-to-day operations. With features like automated scheduling, recurring appointments, calendar management, customer database, billing, payments, and mobile access, Maidily centralizes key workflows and supports online booking, staff coordination, and real-time communication across multiple devices. ## Maidily alternatives Highest Rated [4.8 (278)](https://www.capterra.com/p/130290/GorillaDesk/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (1,480)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (51)](https://www.capterra.com/p/164100/Janitorial-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/201538/Maidily/alternatives/) ## FAQs about Maidily Overview ### Which roles and teams benefit most from Maidily? Maidily is most used by small business owners, owner-operators, and general managers who need to run daily service operations efficiently. Operations and customer-facing teams use it to schedule jobs, manage client communication, and track service delivery, while executives rely on it for oversight, workflow visibility, and business coordination. Answer based on 33 reviews Overview ### What company size and industries is Maidily built for? Maidily is built for small local cleaning businesses, with 97% of reviewers from small businesses and Consumer Services leading at 48%. It also serves Hospitality at 12% and Utilities at 6%, with limited enterprise use at 3%. The most common use case is maid service, reported by 56% of reviewers. Answer based on 33 reviews Features and Usability ### What are the key features of Maidily? Maidily offers job scheduling and dispatch management, plus online booking, calendar management, and automated scheduling. It also includes billing and invoicing, quotes and estimates, electronic payments, electronic signature, CRM, client and customer databases, reporting and statistics, time tracking, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Maidily starts at free forever with unlimited users and up to 10 jobs per month. Paid plans are the $24.17/month Start plan, $40.83/month Grow plan, and $82.50/month Scale plan, all flat rate. A free trial is also available. Answer based on 6 reviews Integrations ### Which third-party tools and platforms does Maidily integrate with? Maidily connects natively to Mailchimp, Shopify, Square Payments, Squarespace, Stripe, Webflow, Wix, and WordPress, plus Zapier for broader app connections. These integrations cover marketing, ecommerce, payments, website builders, and automation tools, giving Maidily 9 third-party platform options. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Maidily offer? Maidily provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does Maidily offer? Maidily provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe the support team as responsive and very helpful, with strong guidance during setup and ongoing business questions, though a few report slow fixes and frustration when problems take time to resolve. Answer based on 6 reviews ## Features AI summary Based on 326 Maid Service reviews Capterra data shows that buyers of maid service software rank the following features as their top priorities: - **Customer Database** (**62%** of reviewers rated this feature as critical) - **Recurring Appointments** (**74%**) - **Calendar Management** (**61%**) Maidily supports all three of the features reviewers value most: **Customer Database**, **Recurring Appointments**, and **Calendar Management**. Together, these capabilities help businesses keep client details organized, schedule repeat cleanings consistently, and manage daily availability more efficiently, allowing teams to reduce manual work and deliver more reliable service. Recurring Appointments 4.4 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Schedule repeating appointments based on a duration of time Calendar Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Confirmations/Reminders 4.6 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Mobile Access 5.0 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 4.4 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Billing & Invoicing 4.6 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Maidily 58 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Checklists: An itemized to do list that can be edited as tasks are completed - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - File Storage: Store and access documents, forms, and photos in one centralized place - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Price and Cost Calculations: Calculate rule-based prices for a product/service - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (33) 4.8 Based on 33 reviews ## Pricing Value for money 4.8 (31) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/201538/Maidily/pricing/) Free $0.00 It includes: - Invoicing - Quotes - Online Payment Processing - Online Booking Page - Dynamic Schedule Management - Business Reports - Unlimited Users - 10 Jobs per Month - Unlimited Customers - Mobile App - AI Setup - Automated Reminders Start $24.17 Flat Rate,Per Month It includes: - Invoicing - Quotes - Online Payment Processing - Online Booking Page - Dynamic Schedule Management - Business Reports - Unlimited Users - Unlimited Customers - Mobile App - AI Setup - Automated Reminders - Hosted Booking Form - Two-Way Messaging - 50 Jobs per Month Grow $40.83 Flat Rate,Per Month It includes: - Invoicing - Quotes - Online Payment Processing - Customer Portal - Online Booking Page - Dynamic Schedule Management - Business Reports - Unlimited Users - 10 Jobs per Month - Unlimited Customers - Mobile App - AI Setup - Automated Reminders - Hosted Booking Form - Two-Way Messaging - Advanced Reports - Premium Support - Branded Booking Form - Custom Message Templates - Team Scheduling - PTO & Time Tracking - QuickBooks Integration - 150 Jobs per Month Scale $82.50 Flat Rate,Per Month It includes: - Invoicing - Quotes - Online Payment Processing - Customer Portal - Online Booking Page - Dynamic Schedule Management - Business Reports - Unlimited Users - 10 Jobs per Month - Unlimited Customers - Mobile App - AI Setup - Automated Reminders - Hosted Booking Form - Two-Way Messaging - Advanced Reports - Premium Support - Branded Booking Form - Custom Message Templates - Team Scheduling - PTO & Time Tracking - QuickBooks Integration - 250 Jobs per Month - Custom Website Integration - Team Location Tracking - AirBnb Integration Value for money 4.8 (31) 4.8 Based on 31 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ Webflow](https://www.capterra.com/p/136159/Webflow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (32) 4.7 Based on 32 reviews ## User reviews Overall rating 4.8 Based on 33 reviews Filter by rating 5(31) 4(0) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent SS Srishti S. Engineer Computer Networking ### "Bad services" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 9, 2025 Worst experience ever Pros They commit on price they can not deliver. They always have shortage of staff. Unprofessional staff leave without replacement. They take advance yearly service charge but honestly it’s waste of money 3-4 months have been so pathetic Cons Staff who handles the employees. They are incompetent upon the commitments they made to lure us in paying advance money Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR mike R. Office tech Construction ### "Very little customer service" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 6, 2025 I would try again in 1-2 years but there is to many bugs and not enough staff to fix issues or respond to issues Pros It has so much potential to be great at a great price, unfortunatley my opinion is they have quite a bit of work to do to get there. Cons customer service is atrocious from the time it takes to get response back to actually being able to fix it. They only allow you to fix employees clocking error by duration not time. the sales numbers and tax numbers are not always accurate. Jobs just disappear or double and triple up. the text notifications would send cancel requests to clients... there is more Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) more features provided by Maidily to simplify our work load from accounting point of view Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Mark R. Owner Consumer Services ### "Great Solution, Great Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2024 The communication was great and they make themselves available to you and care about your business. When I first looked at this software my company was still in its infancy and I was still in the information gathering stage. After looking at other software solutions and seeing their complicated setups and lack of customer service I came back to Maidily. Take my word for it. This is a great solution and they are always looking for ways to improve it even more. Pros The ease of the system, the ease of setup and that it was created by someone who owns a cleaning Company. Great customer service Cons I didn’t have any issues. It’s a great solution for a cleaning business they are open to and implement good suggestions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Chandon C. CEO l Hospitality ### "Maidily team rocks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2024 Pros My appointed contact of sales and account management was incredibly personable and I loved working with her. Cons No issues on my end, a little more than what I wanted to spend but the values there. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EP Erika P. Owner Consumer Services ### "Great for small businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 7, 2023 Awesome customer service and support. No question goes unanswered. Pros The ease of use and organized interface made the onboarding experience seamless. It's the perfect tool for small businesses that are just getting started with their cleaning company. Cons Would love to see a digital signatures feature - allowing clients to sign service agreements for quotes prior to work commencing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PO Patrick O. Co-owner Consumer Services ### "Value and Best Features " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 26, 2022 As far as customer service out of the major field service managements software's for cleaning they blew the competition out of the water. I researched similar softwares for weeks and feel so lucky that we have discovered Maidily. Pros The UI is easy to navigate and has a clean look. They are loaded with a ton of features that if you have done your research realize many similar products are nickel and dimming you for less. Cons They could use a some better marketing analytics and built in campaigns, text/file messages (coming), and maybe a small update to show IC invoices marked as paid. Alternatives considered [Automaid](https://www.capterra.com/p/149364/Launch27/) [BookingKoala](https://www.capterra.com/p/162331/BookingKoala/) [ConvertLabs](https://www.capterra.com/p/238498/Convertlabs/) [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) Reasons for choosing Maidily They offer you more features and better pricing than most of the other companies. Their customer service was top notch and they were the most responsive to answer all my questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jose S. Owner Consumer Services ### "MAIDILY review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2022 Very good experience Pros Able to Intergrate airbnb VRBO etc into the calendar Cons Very slow and lacking features like quote, able to retain customers overall information like bedrooms, bathrooms etc Reasons for choosing Maidily iCal Intergrate Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EZ Ella Z. Business owner Consumer Services ### "Amazing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2022 The software save me lots of time with invoicing and scheduling, love it! I can not have more time to spend with family, thanks to Maidily! Pros For now, I like batch invoice function and can add a recurring job from past date. Cons Working time can only be 9 hours. Job duration has some error. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Ralph E. Owner Individual & Family Services ### "User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 10, 2022 Overall, I really like this software. The owner and project manager are nice folks. After you get the site looking the way you want, it's easy to manage. Pros I like how the software continue to improve with new features. It is user friendly. I also like how the user can customize their own contents. The layout is pretty nice as well. Cons There is only one person assigned to help customers. Any modifications has to be emailed and forward to the software team for execution which can take a few weeks to complete. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Pat R. Owner-operator Utilities ### "No more pen and paper." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2022 I spend so much time calling customers and letting them know my availability, now I can invite them to the customer portal. Pros Scheduling, invoicing and time tracking in a single place is the best! Cons I couldn't schedule customers that leave near by each other. Systems did not recognize they were in the same building But, team is already working on a solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/201538/Maidily/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ZenMaid vs Maidily](https://www.capterra.com/compare/133875-201538/ZenMaid-Software-vs-Maidily) [Jobber vs Maidily](https://www.capterra.com/compare/127994-201538/Jobber-vs-Maidily)