--- title: "Maidily Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Maidily Software - reviews, pricing plans, popular comparisons to other Maid Service products and more." source_url: "https://www.capterra.com/p/201538/Maidily/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Maidily Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Maidily ## What is Maidily? Maidily is all-in-one cleaning business software built specifically for maid services, residential cleaners, commercial cleaning companies, and short-term rental turnovers. Manage your entire operation from one platform — scheduling, online booking, payments, invoicing, team management, and customer communication. Every plan includes unlimited users, so your whole team gets access at no extra cost. Accept bookings 24/7 from a branded booking page, schedule one-time and recurring jobs with a drag-and-drop calendar, and process payments through Stripe or Square. Two-way SMS messaging keeps you connected to customers without juggling personal phones. The mobile app gives your cleaners everything they need in the field — schedules, job details, clock in/out, and GPS location tracking. QuickBooks integration eliminates double entry. Advanced rep ## What is Maidily used for? [Maid Service](https://www.capterra.com/maid-service-software/) Overall rating Based on 33 user reviews Reviews sentiment Positive 94% Neutral 0% Negative 6% Starting price $24.17 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Maidily alternatives Highest Rated [4.7 (2,749)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (51)](https://www.capterra.com/p/164100/Janitorial-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/201538/Maidily/alternatives/) ## FAQs about Maidily Overview ### Which roles and teams benefit most from Maidily? Maidily is most used by cleaning business owners, owner-operators, and executives who manage bookings, staff schedules, and customer relationships. Operations managers and office teams use it to coordinate daily service delivery, while customer success and account teams track client requests, maintain communication, and support recurring appointments. Answer based on 33 reviews Overview ### What company size and industries is Maidily built for? Maidily is built for small to medium-sized local cleaning businesses, with 97% of reviewers from small businesses and Consumer Services leading at 48%. It also serves Hospitality (12%) and Design (6%) organizations across the United States, United Kingdom, Australia, Canada, and Ireland, particularly for maid service operations. Answer based on 33 reviews Features and Usability ### What are the key features of Maidily? Maidily offers scheduling and dispatch management, job management and work order management, plus online booking and automated scheduling. It also includes CRM, client portal, billing and invoicing, electronic payments, time tracking, GPS and location tracking, reporting and statistics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Maidily starts free forever, with no credit card required and up to 10 jobs per month. Paid plans are Start at $24.17/month, Grow at $40.83/month, and Scale at $82.5/month. All plans include unlimited users, and the Free plan also supports online booking, invoicing, and payments. Answer based on 6 reviews Integrations ### Which third-party tools and platforms does Maidily integrate with? Maidily integrates with 9 third-party tools, including marketing, ecommerce, website, and payment platforms such as Mailchimp, Shopify, Square Payments, Squarespace, Stripe, Webflow, Wix, WordPress, and Zapier. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Maidily offer? Maidily provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs of key features and setup steps. Getting Started and Support ### What customer support options does Maidily offer? Maidily provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe the team as helpful and available, with fast guidance during setup and business growth, though one reviewer reported slow responses and difficulty getting issues fixed. Answer based on 6 reviews ## Features AI summary Based on 331 Maid Service reviews Capterra data shows that buyers of maid service software rank the following features as their top priorities: - **Customer Database** (**62%** of reviewers rated this feature as critical) - **Recurring Appointments** (**74%**) - **Calendar Management** (**60%**) Maidily supports all three features that reviewers value most: **Customer Database**, **Recurring Appointments**, and **Calendar Management**. Together, these capabilities help businesses keep client records organized, schedule repeat cleanings consistently, and manage daily availability more efficiently, allowing teams to deliver reliable service and stay on top of bookings. Recurring Appointments 4.4 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Schedule repeating appointments based on a duration of time Calendar Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Confirmations/Reminders 4.6 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Mobile Access 5.0 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 4.4 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Billing & Invoicing 4.6 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Maidily 52 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Checklists: An itemized to do list that can be edited as tasks are completed - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - File Storage: Store and access documents, forms, and photos in one centralized place - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Price and Cost Calculations: Calculate rule-based prices for a product/service - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (33) 4.8 Based on 33 reviews ## Pricing Value for money 4.8 (31) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/201538/Maidily/pricing/) Free $0.00 It includes: - Invoicing - Quotes - Online Payment Processing - Online Booking Page - Dynamic Schedule Management - Business Reports - Unlimited Users - 10 Jobs per Month - Unlimited Customers - Mobile App - AI Setup - Automated Reminders Start $24.17 Flat Rate,Per Month It includes: - Two-Way Messaging - Invoicing - Quotes - Online Payment Processing - 50 Jobs per Month - Online Booking Page - Dynamic Schedule Management - Business Reports - Unlimited Users - Unlimited Customers - Mobile App - AI Setup - Automated Reminders - Hosted Booking Form Grow $40.83 Flat Rate,Per Month It includes: - Unlimited Users - Business Reports - Dynamic Schedule Management - Online Booking Page - Customer Portal - Online Payment Processing - Quotes - Invoicing - 150 Jobs per Month - QuickBooks Integration - PTO & Time Tracking - Team Scheduling - Custom Message Templates - Branded Booking Form - Premium Support - Advanced Reports - Two-Way Messaging - Hosted Booking Form - Automated Reminders - AI Setup - Mobile App - Unlimited Customers - 10 Jobs per Month Scale $82.50 Flat Rate,Per Month It includes: - Hosted Booking Form - Automated Reminders - Mobile App - AI Setup - Unlimited Customers - 10 Jobs per Month - Unlimited Users - Business Reports - Dynamic Schedule Management - Online Booking Page - Customer Portal - Online Payment Processing - Quotes - Invoicing - Custom Website Integration - Team Location Tracking - AirBnb Integration - 250 Jobs per Month - QuickBooks Integration - PTO & Time Tracking - Team Scheduling - Custom Message Templates - Branded Booking Form - Premium Support - Advanced Reports - Two-Way Messaging Value for money 4.8 (31) 4.8 Based on 31 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ Webflow](https://www.capterra.com/p/136159/Webflow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (32) 4.7 Based on 32 reviews ## User reviews Overall rating 4.8 Based on 33 reviews Filter by rating Counts reflect reviews available in this feed. 5(31) 4(0) 3(0) 2(0) 1(2) Mentioned topic Recent reviews first, then most helpful GD Graphic designer Graphic designer Used the software for: I used a free trial ### "Great value management software for cleaning oriented businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 11, 2021 Pros The software is very easy to use, its design is clean, intuitive with a focus on simple UX to streamline workflow processes. It covers all the basic needs for a cleaning-service oriented businesses. Also, the dev team updates frequently, hard at work at bringing in new features, often those requested by its users. Cons The user base is not as populated as other competing software suites, but the advantage of this is that more care and attention is given to current users by the dev team. KL Kevin L. Owner Used the software for: Less than 1 year ### "Let me do the heavy lifting for you! Maidily is KING! Let me tell you why! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2021 We have a startup cleaning business my partner and I have MAJOR plans for. I needed a platform that will be with us through our early stages to the big leagues we are confident our business will be one day soon. \[SENSITIVE CONTENT HIDDEN\]offered the most incredible CS before we invested a dime with this company. You simply do not see this level of support without someone who is incredibly passionate about his OWN company and the direction he and his team are headed. Features are of course important, but the only thing more so is the people behind those features. This is a great group to be a part of and I am so excited to see their growth along with ours in the coming years. Pros The cleaning industry is going through a revolution and companies like Maidily are pioneering the new cleaning frontier! Gone are the days of multi-step processes to schedule a home cleaning, Maidily has simplified the process by allowing for online booking easily from your site. I speak so passionately because of my experience FOR MONTHS reviewing other platforms and ultimately see Maidily come out on top. Constantly being improved, you can set hourly booking, flat-rate, schedule in teams, grab a custom SEO optimized website (AND HAVE THEIR TEAMWORK WITH YOU TO SET UP!), mobile-optimized for your cleaning professionals on the field, run discount and promotions to mitigate cart abandonment, and much, MUCH, more! Last, the value is unparalleled! I challenge you to find a better-priced software that has, more capabilities (Spoiler Alert: There isn't one!!!) Cons Maidily is a young stud in the cleaning industry and always still improving. If you need something in your business Maidily has yet to develop, just reach out to their team! Mony and the gang at Maidily LISTEN to their clients. Some people have doubts about not going with the big names out there (ME INCLUDED), but I can assure you will not be disappointed. There are some features, like a mobile application (Although Maidily is mobile optimized!) and a customer portal that is still not available, but I have not to doubt Mony and the team are cooking up new goodies for our cleaning business owners in the near future. OT Office tech Office tech Used the software for: Less than 1 year ### "Very little customer service" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 8, 2025 I would try again in 1-2 years but there is to many bugs and not enough staff to fix issues or respond to issues Pros It has so much potential to be great at a great price, unfortunatley my opinion is they have quite a bit of work to do to get there. Cons customer service is atrocious from the time it takes to get response back to actually being able to fix it. They only allow you to fix employees clocking error by duration not time. the sales numbers and tax numbers are not always accurate. Jobs just disappear or double and triple up. the text notifications would send cancel requests to clients... there is more CO Co-owner Co-owner Used the software for: Less than 1 year ### "Value and Best Features " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 4, 2023 As far as customer service out of the major field service managements software's for cleaning they blew the competition out of the water. I researched similar softwares for weeks and feel so lucky that we have discovered Maidily. Pros The UI is easy to navigate and has a clean look. They are loaded with a ton of features that if you have done your research realize many similar products are nickel and dimming you for less. Cons They could use a some better marketing analytics and built in campaigns, text/file messages (coming), and maybe a small update to show IC invoices marked as paid. MA Manager Manager Used the software for: Less than 1 year ### "Easy to Use and Affordable; Great Alternative to More Expensive Options" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2021 As a first-time business owner, I was intimidated by other solutions out there. I felt like I took a chance with Maidily and it's definitely paid off. Maidily's \[SENSITIVE CONTENT\], is light-speed in regards to his responses and fixes on anything related to the product. The software is set-up in such a way that you can import all your company data, customers, cleaners, etc. into it within a matter of 1-2 hours. It took me a bit longer to setup, but that's because this is my very first go at anything cleaning related. I recommend Maidily for new businesses and those that are already established, but looking for a more streamlined and modern-looking solution. Pros Rich customer data collection that is useful for the cleaners before the clean, and then for customer service after the clean. Easy, no-BS pricing system and extras. Easily add/remove/tweak extras and optional services easily. Ability to quickly add cleaner profiles and customers. To set up a new company using this software, from top to bottom (cleaner to customer) it would only take a matter of 1-2 hours of your time. Once it's set, it's done. Cons \[SENSITIVE CONTENT\], advised he was actively working on this, but more robust online payment options (hourly vs. sq footage vs. rooms only). Knowledge base could be beefed up with more use cases. OW Owner Owner Used the software for: I used a free trial ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 29, 2021 Great product and look forward to using it more Pros The ease of use. Took me about 15 minutes to feel comfortable to navigate, edit sqve things. I made a ghost listing (just my own information) to practice editing with, and my God it was easy to do Cons The book keeping embedded I found to be a bit hard to edit to fit my brand. Not talking about the calculations..those are amazing. Being able to change more than 2 colors would be helpful as my colors don't match the trust badges so it definitely stands out. EN Engineer Engineer Used the software for: Less than 1 year ### "Bad services" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 16, 2025 Worst experience ever Pros They commit on price they can not deliver. They always have shortage of staff. Unprofessional staff leave without replacement. They take advance yearly service charge but honestly it’s waste of money 3-4 months have been so pathetic Cons Staff who handles the employees. They are incompetent upon the commitments they made to lure us in paying advance money OW Owner Owner Used the software for: Less than 1 year ### "Game Changing Software-Designed for Cleaning Service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2022 Pros The Cleaning Industry is so unique-you need a software tailored to meet the specific needs of the industry. I tried and researched many other softwares before finding Maidily and there were specific features I wanted but just couldn't find. I have found ALL of the features I wanted on Maidily. Automatically Recurring Booking, with discounts for subscribing. Easy to set up and adjust pricing, with upfront quotes on your website (If you want that-you can also set it up to request a quote) I even built my website through Maidily and have the booking calculator on the front page of my site. The team at Maidily is so friendly and responsive. They’re always adding more features, increasing the value of the tool. I could go on and on but to sum it up-I couldn’t be where I’m at with my cleaning service without Maidily. Cons Some of the features haven't been very useful to me but they have lots of articles on their help tab for learning how to use/optimize the software and if you have any questions, the team is readily accessible. OW Owner Owner Used the software for: 1-3 years ### "Best software for cleaning business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2022 Awesome! Pros Maidily has changed an aspect of our lives! They basically provided us with an all in 1 solution to start a cleaning business – from the website, the booking page, and finally to the management/scheduling component within Maidily! The entire team has been CRAZY helpful with not only showing us how to use Maidily but also helping us grow our business (where to advertise, how to set up Yelp, Thumbtack and so on) – absolutely the best customer support I’ve ever received, anywhere. It’s not just about support either – they are constantly releasing new features – I mean weekly! Its not just random features…its features that get recommended or asked by customers. I mean I cant say enough positive things about them. If you own a cleaning business or are planning to start one – Maidily is all you need, seriously. Cons I want to be able to create jobs a lot quicker - hopefully they come out with something to make the process quicker. BO Business Owner Business Owner Used the software for: Less than 1 year ### "Very satisfied professional cleaner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2022 I’m extremely happy with the software Being a professional cleaner has transformed my business making it much more easy for me to operate when the business much more smoothly. Pros I’m a professional cleaner I’m not really into software much so this made it very convenient and very easy for me to understand and manage I can’t Emphasize that enough I would recommend the Southfield any beginner and Professional software users Cons Let me be Honest with me the software is very easy to use extremely helpful. [View all Reviews](https://www.capterra.com/p/201538/Maidily/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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