# Lumigo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Lumigo Software - reviews, pricing plans, popular comparisons to other Cloud Management products and more. Source: https://www.capterra.com/p/201542/Lumigo --- # Lumigo Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lumigo ## What is Lumigo? Lumigo is revolutionizing cloud-native observability, setting a new benchmark for monitoring and troubleshooting. Powered by the industry's most advanced AI and uniquely offering distributed tracing with payload data, Lumigo goes beyond surface-level insights to deliver unparalleled depth and precision. Developers and DevOps teams gain the tools to not only monitor but deeply understand their systems, enabling them to pinpoint and resolve issues with unmatched speed and confidence. Lumigo doesn’t just keep your applications running—it empowers your team to thrive in a fast-paced, cloud-native world. ## What is Lumigo used for? [Observability](https://www.capterra.com/observability-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Log Management](https://www.capterra.com/log-management-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 92% Neutral 8% Negative 0% Starting price $99 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lumigo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.lumigo.io&name=Lumigo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lumigo 4.7 (26) VS. [4.6 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting Price $99 Usage Based, Per Month Starting Price $395 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (26) Ease Of Use 4.6 (355) Value For Money 4.7 (24) Value For Money 4.7 (299) Customer Service 4.8 (26) Customer Service 4.7 (292) ## Lumigo alternatives Highest Rated [4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10016401/groundcover/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (36)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews) Starting price $1233.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/201542/Lumigo/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Performance Metrics 4.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Root Cause Analysis 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Identify and analyse the reasons behind accidents Data Visualization 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Graphical representation of data Event Logs 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important A chronological record of actions or occurrences within a network, software, or process Prioritization 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Arrange tasks based on the level of priority or urgency Cost Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage budgets, track and optimize spending and align capacity to workload demand Lumigo 34 features Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Track, manage and store the applications of potential future members, customers or candidates Define network parameters and threshold settings to monitor network health and take necessary precautions Assessment of resource optimization and capacity availability across the environment Track and report regulatory data to either internal management or external stakeholders Analyze the performance of containers Manage budgets, track and optimize spending and align capacity to workload demand Assembly of graphs and charts for visualizing and tracking statistics/metrics Graphical representation of data Access client's system information, including hardware and software configuration, to perform diagnostics A chronological record of actions or occurrences within a network, software, or process Tracking the status of previously identified performance measurements Collects and aggregates data from various systems within the IT environment Collects and aggregates data from various systems within the IT environment Observe and track the demand, usage, progress or quality of a system, product, or user Monitor and analyze the performance and status of a server or system/application A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Arrange tasks based on the level of priority or urgency Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Identify and analyse the reasons behind accidents Search and filter data across systems to locate required information by entering keywords or certain criteria Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Set up connections to third-party platforms to improve business processes Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Manage a detailed schedule of a product plan Take actions to troubleshoot issues for networks, devices, etc. Features 4.3 (26) 4.3 Based on 26 reviews ## Pricing Value for money 4.7 (24) Free Trial Free Version Free $0.00 Basic $99.00 Usage Based,Per Month Value for money 4.7 (24) 4.7 Based on 24 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) ## Support, customer service and training options Customer Service 4.8 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (26) 4.8 Based on 26 reviews ## User reviews Overall rating 4.7 Based on 26 reviews Filter by rating 5(20) 4(4) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent TL Tomer L. Software Engineer Information Technology and Services ### "Lumigo Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 2, 2024 We switched to Lumigo after Epsagon shut down due to cisco acquire. It started nicely, the onboarding was fairly good, but the longer we used it the more problems we encountered - bugs, slow loading times, budget reached very quickly etc. Pros the UI is nice and clear. It's quite easy to find what you are looking for. Also, their support is fast and helpful. Cons The product itself is not so great. There are a lot of bugs, and with high volumes it starts to get real slow. also in a real life volume for production apps, it can get very expensive. Switched from [Epsagon](https://www.capterra.com/p/199598/Epsagon/) it was shut down and we had to find an alternative. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Avner S. Director Information Technology and Services ### "Great platform for monitoring Serverless environments " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 18, 2023 We needed a tool to alerts us when Lambda functions have errors, and that can also provide us with the data to understand the failure exactly - where and why it happens. Lumigo came through and gives us that ability. Pros The ability to dig into an invocation, seeing the logs, timeline, inputs and outputs and configuration, all in one place, is priceless and crucial to our issue debugging flows. Cons I would appreciate some heavier APM features like flamegraphs and in-code tracing. Switched from [Epsagon](https://www.capterra.com/p/199598/Epsagon/) Epsagon closed and Lumigo was almost a drop-in replacement Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Reasons for choosing Lumigo DataDog was way too expensive and it's complicated pricing matrix made us feel it might get even more expensive without us really being able to predict that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Ross R. Software Engineer Financial Services ### "Lumigo is a one stop shop for your serverless distributed tracing needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 15, 2023 Pros Onboarding with Lumigo could not have been easier. Simply run a cloudformation stack and all of your lambda functions are able to be traced in the platform. The alerting feature helps us know when and where errors our occuring. The dashboarding features are simply and help us see issue trends. Cons They don't have as many integrations as the other big players. Their feature set is smaller than others but this makes for a much simpler and cleaner user experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Dale M. Head of Product Computer Software ### "Observability and more" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2023 The onboarding is excellent and the customer support is top-notch. Pros The ability to see the different services, including 3rd party APIs, interacting with each other is excellent. They really know serverless and it shows in the product design. Even with several thousand lambdas and countless other services in our account, the lumigo dashboard is super quick and able to drill down into specific invocations with ease. Cons The monthly projected cost of each lambda needs to consider a longer time period to be more accurate, but it's workable as a guide even with the shortened duration of historical data it considers. Switched from [Epsagon](https://www.capterra.com/p/199598/Epsagon/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mathieu L. Architect Sporting Goods ### "Serverless observability made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2023 Great experience overall. The product works well and is easy to implement and understand so we've got value out of it pretty quickly. Pros Lumigo is very easy to implement and doesn't require to write specific code which means we can set it up on existing applications in minutes.Its tracing capabilities, down to each AWS SDK calls, and again without having to write any code, helps find what's going on in your application, for any traced request.The issue tab conveniently groups errors by origin, type and last occurrence, allowing our support teams to quickly triage errors no matter the number of generated error logs. It's also worth noting that Lumigo supports multiple integration (email, Teams, PagerDuty, etc...) to quickly alert the right people when an error occurs.Last but not least, we get a clear view of performance for each traced request, allowing us to optimize our applications. Cons Its tracing capabilities for containers are not (yet) up to par with the Lambda ones, but the product is improving on this point and headed in the right direction. Alternatives considered [Epsagon](https://www.capterra.com/p/199598/Epsagon/) Reasons for choosing Lumigo Better/clearer UI and ease of use.Better price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Caleb L. Developer Information Technology and Services ### "Lighting the way to serverless monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2023 Lumigo does the job it is meant to do very well with minimal setup and maintenance effort - a developers dream Pros It is incredibly easy to integrate into your environment, and it provides a lot of value out of the box without too much fiddling. The Live Tail feature is incredibly useful in debugging your code as you develop and test. And the alerting is super useful. Cons My least favourite feature is the dashboard. It provides the correct functionality but could allow for more customisability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Justin L. Software Development Manager Human Resources ### "Go serverless with Lumigo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 28, 2021 The SaaS platform is great to use and their customer service has been amazing. Pros One stop shop to view my entire serverless ecosystem Cons Errors/alerts are not yet at the level of customisation I need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Shane K. Software Developer Non-Profit Organization Management ### "Lumigo review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 23, 2021 Overall it has been excellent. It surfaces issues much better than cloudwatch and xray. The team has also been very responsive to our feedback. Pros Easy to setup and great customer support. Cons Can be a little slow to load at times but I think that has more to do with how our projects are organised. Switched from [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/) Easier to use than cloudwatch and I believe it's better than datadogs serverless offering. Also much better billing model compared to datadog. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Shea K. Senior Developer/Tech Lead Non-Profit Organization Management ### "Best is class serverless monitoring" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 20, 2021 Pros Easy to configure and provides instant value through auto tracing of serverless infrastructure Cons Alerting settings are not very configurable and unable to group resources without a project Reasons for choosing Lumigo I could not get the other products integrated into our AWS environment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jon G. DevOps Engineer & Solutions Architect Computer Software ### "So far so good" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 22, 2021 Still fully evaluating the product, but the free tier at the end of the trial really lets me do this in detail. The customer service via chat has been great so far Pros Really easy to deploy - appears to be no monitoring overhead on the system, which I don't understand how that works, but it does (my guess is its a Kineses stream of some sort in another AWS account) The transaction tracing is really cool - I have a number of long-running step functions, and this automatically maps and times everything Cons It's very "lambda focused", rather than serverless in general (e.g. aurora serverless, or reading VPC flow logs) There's also no obvious way to populate the service map Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/201542/Lumigo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Datadog vs Lumigo](https://www.capterra.com/compare/135453-201542/Datadog-Cloud-Monitoring-vs-Lumigo)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)