# Lumigo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Lumigo Software - reviews, pricing plans, popular comparisons to other Cloud Management products and more.

Source: https://www.capterra.com/p/201542/Lumigo/pricing

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# 

 Lumigo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Lumigo

## What is Lumigo?

Lumigo is revolutionizing cloud-native observability, setting a new benchmark for monitoring and troubleshooting. Powered by the industry's most advanced AI and uniquely offering distributed tracing with payload data, Lumigo goes beyond surface-level insights to deliver unparalleled depth and precision. Developers and DevOps teams gain the tools to not only monitor but deeply understand their systems, enabling them to pinpoint and resolve issues with unmatched speed and confidence. Lumigo doesn’t just keep your applications running—it empowers your team to thrive in a fast-paced, cloud-native world.

## What is Lumigo used for?

[Observability](https://www.capterra.com/observability-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Log Management](https://www.capterra.com/log-management-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

92%

Neutral

8%

Negative

0%

Starting price

$99

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Lumigo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.lumigo.io&name=Lumigo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Lumigo

4.7 (26)

VS.

[4.7 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting Price

$99

Usage Based, Per Month

Starting Price

$10

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (26)

Ease Of Use

4.5 (352)

Value For Money

4.7 (24)

Value For Money

4.5 (296)

Customer Service

4.8 (26)

Customer Service

4.5 (289)

## Lumigo alternatives

[4.7 (31)](https://www.capterra.com/p/10016401/groundcover/reviews/)

Starting price

Contact vendor for pricing

[4.6 (255)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting price

$395.00

Per User, Per Month

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

[4.5 (31)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews)

Starting price

$1233.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/201542/Lumigo/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Performance Metrics

4.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Root Cause Analysis

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Identify and analyse the reasons behind accidents

Data Visualization

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Graphical representation of data

Event Logs

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

A chronological record of actions or occurrences within a network, software, or process

Prioritization

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Arrange tasks based on the level of priority or urgency

Cost Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage budgets, track and optimize spending and align capacity to workload demand

Lumigo 34 features

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track, manage and store the applications of potential future members, customers or candidates

Define network parameters and threshold settings to monitor network health and take necessary precautions

Assessment of resource optimization and capacity availability across the environment

Track and report regulatory data to either internal management or external stakeholders

Analyze the performance of containers

Manage budgets, track and optimize spending and align capacity to workload demand

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Access client's system information, including hardware and software configuration, to perform diagnostics

A chronological record of actions or occurrences within a network, software, or process

Tracking the status of previously identified performance measurements

Collects and aggregates data from various systems within the IT environment

Collects and aggregates data from various systems within the IT environment

Observe and track the demand, usage, progress or quality of a system, product, or user

Monitor and analyze the performance and status of a server or system/application

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Arrange tasks based on the level of priority or urgency

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Identify and analyse the reasons behind accidents

Search and filter data across systems to locate required information by entering keywords or certain criteria

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Set up connections to third-party platforms to improve business processes

Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings

Manage a detailed schedule of a product plan

Take actions to troubleshoot issues for networks, devices, etc.

Features

4.3 (26)

4.3

Based on 26 reviews

## Pricing

Value for money

4.7 (24)

Free Trial

Free Version

Free

$0.00

Basic

$99.00

Usage Based,Per Month

Value for money

4.7 (24)

4.7

Based on 24 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)

## Support, customer service and training options

Customer Service

4.8 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (26)

4.8

Based on 26 reviews

## User reviews

Overall rating

4.7

Based on 26 reviews

Filter by rating

5(20)

4(4)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TL

Tomer L.

Software Engineer

Information Technology and Services

### "Lumigo Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

August 2, 2024

We switched to Lumigo after Epsagon shut down due to cisco acquire. It started nicely, the onboarding was fairly good, but the longer we used it the more problems we encountered - bugs, slow loading times, budget reached very quickly etc.

Pros

the UI is nice and clear. It's quite easy to find what you are looking for. Also, their support is fast and helpful.

Cons

The product itself is not so great. There are a lot of bugs, and with high volumes it starts to get real slow. also in a real life volume for production apps, it can get very expensive.

Switched from

[Epsagon](https://www.capterra.com/p/199598/Epsagon/)

it was shut down and we had to find an alternative.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Avner S.

Director

Information Technology and Services

### "Great platform for monitoring Serverless environments "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 18, 2023

We needed a tool to alerts us when Lambda functions have errors, and that can also provide us with the data to understand the failure exactly - where and why it happens. Lumigo came through and gives us that ability.

Pros

The ability to dig into an invocation, seeing the logs, timeline, inputs and outputs and configuration, all in one place, is priceless and crucial to our issue debugging flows.

Cons

I would appreciate some heavier APM features like flamegraphs and in-code tracing.

Switched from

[Epsagon](https://www.capterra.com/p/199598/Epsagon/)

Epsagon closed and Lumigo was almost a drop-in replacement

Alternatives considered

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Reasons for choosing Lumigo

DataDog was way too expensive and it's complicated pricing matrix made us feel it might get even more expensive without us really being able to predict that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Ross R.

Software Engineer

Financial Services

### "Lumigo is a one stop shop for your serverless distributed tracing needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 15, 2023

Pros

Onboarding with Lumigo could not have been easier. Simply run a cloudformation stack and all of your lambda functions are able to be traced in the platform. The alerting feature helps us know when and where errors our occuring. The dashboarding features are simply and help us see issue trends.

Cons

They don't have as many integrations as the other big players. Their feature set is smaller than others but this makes for a much simpler and cleaner user experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Dale M.

Head of Product

Computer Software

### "Observability and more"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2023

The onboarding is excellent and the customer support is top-notch.

Pros

The ability to see the different services, including 3rd party APIs, interacting with each other is excellent. They really know serverless and it shows in the product design. Even with several thousand lambdas and countless other services in our account, the lumigo dashboard is super quick and able to drill down into specific invocations with ease.

Cons

The monthly projected cost of each lambda needs to consider a longer time period to be more accurate, but it's workable as a guide even with the shortened duration of historical data it considers.

Switched from

[Epsagon](https://www.capterra.com/p/199598/Epsagon/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

Mathieu L.

Architect

Sporting Goods

### "Serverless observability made easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2023

Great experience overall. The product works well and is easy to implement and understand so we've got value out of it pretty quickly.

Pros

Lumigo is very easy to implement and doesn't require to write specific code which means we can set it up on existing applications in minutes.Its tracing capabilities, down to each AWS SDK calls, and again without having to write any code, helps find what's going on in your application, for any traced request.The issue tab conveniently groups errors by origin, type and last occurrence, allowing our support teams to quickly triage errors no matter the number of generated error logs. It's also worth noting that Lumigo supports multiple integration (email, Teams, PagerDuty, etc...) to quickly alert the right people when an error occurs.Last but not least, we get a clear view of performance for each traced request, allowing us to optimize our applications.

Cons

Its tracing capabilities for containers are not (yet) up to par with the Lambda ones, but the product is improving on this point and headed in the right direction.

Alternatives considered

[Epsagon](https://www.capterra.com/p/199598/Epsagon/)

Reasons for choosing Lumigo

Better/clearer UI and ease of use.Better price.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Caleb L.

Developer

Information Technology and Services

### "Lighting the way to serverless monitoring"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2023

Lumigo does the job it is meant to do very well with minimal setup and maintenance effort - a developers dream

Pros

It is incredibly easy to integrate into your environment, and it provides a lot of value out of the box without too much fiddling. The Live Tail feature is incredibly useful in debugging your code as you develop and test. And the alerting is super useful.

Cons

My least favourite feature is the dashboard. It provides the correct functionality but could allow for more customisability.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Justin L.

Software Development Manager

Human Resources

### "Go serverless with Lumigo"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 28, 2021

The SaaS platform is great to use and their customer service has been amazing.

Pros

One stop shop to view my entire serverless ecosystem

Cons

Errors/alerts are not yet at the level of customisation I need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Shane K.

Software Developer

Non-Profit Organization Management

### "Lumigo review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 23, 2021

Overall it has been excellent. It surfaces issues much better than cloudwatch and xray. The team has also been very responsive to our feedback.

Pros

Easy to setup and great customer support.

Cons

Can be a little slow to load at times but I think that has more to do with how our projects are organised.

Switched from

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

[Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/)

Easier to use than cloudwatch and I believe it's better than datadogs serverless offering. Also much better billing model compared to datadog.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Shea K.

Senior Developer/Tech Lead

Non-Profit Organization Management

### "Best is class serverless monitoring"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 20, 2021

Pros

Easy to configure and provides instant value through auto tracing of serverless infrastructure

Cons

Alerting settings are not very configurable and unable to group resources without a project

Reasons for choosing Lumigo

I could not get the other products integrated into our AWS environment

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Jon G.

DevOps Engineer & Solutions Architect

Computer Software

### "So far so good"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 22, 2021

Still fully evaluating the product, but the free tier at the end of the trial really lets me do this in detail. The customer service via chat has been great so far

Pros

Really easy to deploy - appears to be no monitoring overhead on the system, which I don't understand how that works, but it does (my guess is its a Kineses stream of some sort in another AWS account) The transaction tracing is really cool - I have a number of long-running step functions, and this automatically maps and times everything

Cons

It's very "lambda focused", rather than serverless in general (e.g. aurora serverless, or reading VPC flow logs) There's also no obvious way to populate the service map

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/201542/Lumigo/reviews/)

Popular comparisons

[Datadog vs Lumigo](https://www.capterra.com/compare/135453-201542/Datadog-Cloud-Monitoring-vs-Lumigo) 

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