# Lumigo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Lumigo the right Cloud Management solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/201542/Lumigo/reviews

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Lumigo

4.7 (26)

[View alternatives](https://www.capterra.com/p/201542/Lumigo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Lumigo

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

AS

Avner S

DirectorInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“The ability to dig into an invocation, seeing the logs, timeline, inputs and outputs and configuration, all in one place, is priceless and crucial to our issue debugging flows.“

October 18, 2023

DM

Dale M

Head of ProductComputer Software, 2 - 10 employeesUsed the software for: 6-12 months.

“The ability to see the different services, including 3rd party APIs, interacting with each other is excellent.“

September 11, 2023

KM

Karthik M

NARetail, 5,001 - 10,000 employeesUsed the software for: I used a free trial.

“A good Integration platform to connect with serverless applications“

January 18, 2021

## Showing most helpful reviews

Showing 1-25 of 26 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Avigail B.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Debugging made easy"

December 20, 2020

5.0

This is a very modern and usefull tool for the aws serverless stack. It is \*very\* easy to understand and use - definitely pays off!

Pros

\* No need of any conifguration, very easy setup to being with \* Very informative pages such as full invocations details and parameters \* Serverless specific alerts and errors

Cons

\* cost alerts still doesn't fit all needs \* some pages are slower to load

Alternatives considered

[AWS X-Ray](https://www.capterra.com/p/205540/Amazon-X-Ray/)

Switched from

[Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/)

Cloudwatch didn't connect related invocations, and didn't give smart alerts

Review Source

ML

Mathieu L.  
Architect  
Sporting Goods  
Used the software for: 2+ years

### "Serverless observability made easy"

September 8, 2023

5.0

Great experience overall. The product works well and is easy to implement and understand so we've got value out of it pretty quickly.

Pros

Lumigo is very easy to implement and doesn't require to write specific code which means we can set it up on existing applications in minutes.Its tracing capabilities, down to each AWS SDK calls, and again without having to write any code, helps find what's going on in your application, for any traced request.The issue tab conveniently groups errors by origin, type and last occurrence, allowing our support teams to quickly triage errors no matter the number of generated error logs. It's also worth noting that Lumigo supports multiple integration (email, Teams, PagerDuty, etc...) to quickly alert the right people when an error occurs.Last but not least, we get a clear view of performance for each traced request, allowing us to optimize our applications.

Cons

Its tracing capabilities for containers are not (yet) up to par with the Lambda ones, but the product is improving on this point and headed in the right direction.

Alternatives considered

[Epsagon](https://www.capterra.com/p/199598/Epsagon/)

Reason for choosing Lumigo

Better/clearer UI and ease of use.Better price.

Review Source

TL

Tomer L.  
Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Lumigo Review"

August 2, 2024

3.0

We switched to Lumigo after Epsagon shut down due to cisco acquire. It started nicely, the onboarding was fairly good, but the longer we used it the more problems we encountered - bugs, slow loading times, budget reached very quickly etc.

Pros

the UI is nice and clear. It's quite easy to find what you are looking for. Also, their support is fast and helpful.

Cons

The product itself is not so great. There are a lot of bugs, and with high volumes it starts to get real slow. also in a real life volume for production apps, it can get very expensive.

Switched from

[Epsagon](https://www.capterra.com/p/199598/Epsagon/)

it was shut down and we had to find an alternative.

Review Source

AS

Avner S.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great platform for monitoring Serverless environments "

October 18, 2023

5.0

We needed a tool to alerts us when Lambda functions have errors, and that can also provide us with the data to understand the failure exactly - where and why it happens. Lumigo came through and gives us that ability.

Pros

The ability to dig into an invocation, seeing the logs, timeline, inputs and outputs and configuration, all in one place, is priceless and crucial to our issue debugging flows.

Cons

I would appreciate some heavier APM features like flamegraphs and in-code tracing.

Alternatives considered

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Reason for choosing Lumigo

DataDog was way too expensive and it's complicated pricing matrix made us feel it might get even more expensive without us really being able to predict that.

Switched from

[Epsagon](https://www.capterra.com/p/199598/Epsagon/)

Epsagon closed and Lumigo was almost a drop-in replacement

Review Source

DL

Daniel L.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Smart APM for Serverless"

October 14, 2020

5.0

Lumigo really helped us understand what's going on in our production and at the end of the day the time our team spend on debugging production issues was reduced drastically

Pros

\* Ability to understand latency breakdown \* get automated alerts on issues \* understand cold start impact

Cons

I wish it would support Google cloud as well

Switched from

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

We need a transaction level distributed tracing, cross Dynamo DB streams and SQS

Review Source

DM

Dale M.  
Head of Product  
Computer Software  
Used the software for: 6-12 months

### "Observability and more"

September 11, 2023

5.0

The onboarding is excellent and the customer support is top-notch.

Pros

The ability to see the different services, including 3rd party APIs, interacting with each other is excellent. They really know serverless and it shows in the product design. Even with several thousand lambdas and countless other services in our account, the lumigo dashboard is super quick and able to drill down into specific invocations with ease.

Cons

The monthly projected cost of each lambda needs to consider a longer time period to be more accurate, but it's workable as a guide even with the shortened duration of historical data it considers.

Review Source

CL

Caleb L.  
Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Lighting the way to serverless monitoring"

September 7, 2023

5.0

Lumigo does the job it is meant to do very well with minimal setup and maintenance effort - a developers dream

Pros

It is incredibly easy to integrate into your environment, and it provides a lot of value out of the box without too much fiddling. The Live Tail feature is incredibly useful in debugging your code as you develop and test. And the alerting is super useful.

Cons

My least favourite feature is the dashboard. It provides the correct functionality but could allow for more customisability.

Review Source

Adi B.  
Founder and CEO  
Computer Software  
Used the software for: 1-2 years

### "Finally a solution with serverless as first-class citizen"

November 22, 2020

5.0

Lumigo has allowed us to leap to a %100 serverless backend. Our backend is essential to tracking, analysing, and managing our large fleet of employees. When we started using Lambdas, it was a perfect fit. We never made the final leap because of the time it took to debug. Within 2 hours of using Lumigo, were sold. Finding bottlenecks in the system was an added bonus.

Pros

\* Excellent system visualisation graph. \* Little effort to get started. \* Fair pricing. \* Responsive support team.

Cons

\* Little support for legacy (monolith) services. \* No support for containerised components.

Review Source

Stef C.  
Cloud native developer & architect  
Computer Software  
Used the software for: 6-12 months

### "Lumigo helps to solve a real challenge"

December 16, 2020

4.0

Building serverless solutions has real benefits regarding development speed and reduced operational effort for many of our customers. However, with these benefits comes a challenge of getting a good insight into what is happened in the serverless microservices. This is the challenge that Lumigo has been solving in their own unique way. They make sure that their solution matches the serverless paradigm perfectly and are very customer focussed.

Pros

\- Easy to integrate with our serverless applications - Good UI/UX and easy to get both a high level and a low-level understanding of what is happening - Great support, and they really listen to the needs of their customers to improve their product

Cons

\- No support yet for containers at this time

Review Source

Shai K.  
Software Developer  
Computer Software  
Used the software for: 6-12 months

### "Serverless Observability"

November 25, 2020

5.0

The customer support was really responsive

Pros

Lumigo has improved my productivity when debugging serverless issues. It gives a very detailed transaction view of my serverless components. Definitely made my debugging easier than before

Cons

the website does not support all device sizes It only does serverless, so another solution is required for containers

Review Source

RR

Ross R.  
Software Engineer  
Financial Services  
Used the software for: 1-2 years

### "Lumigo is a one stop shop for your serverless distributed tracing needs"

September 15, 2023

5.0

Pros

Onboarding with Lumigo could not have been easier. Simply run a cloudformation stack and all of your lambda functions are able to be traced in the platform. The alerting feature helps us know when and where errors our occuring. The dashboarding features are simply and help us see issue trends.

Cons

They don't have as many integrations as the other big players. Their feature set is smaller than others but this makes for a much simpler and cleaner user experience.

Review Source

SO

Seth O.  
Sr. Platform Engineer  
Computer Software  
Used the software for: 6-12 months

### "Superb Observability"

February 2, 2021

5.0

Lumigo's customer service has been great. They are quick to help me find solutions and attentive to the kinds of problems I'm solving with their platform. New features and improvements are regularly appearing.

Pros

This helps me and my team release better software faster. A bold claim, you say? Knowing what is going right and wrong in a highly-distributed system is both crucially important and terribly hard. Before Lumigo, my team and I hunted through disparate CloudWatch logs trying to stitch together a series of Lambda events. Now, I have it all in front of me with a few clicks. A problem found is a problem solved. We get tremendous value from Lumigo.

Cons

We use multiple AWS accounts per environment. It would be nice (feature request!) to see those cross-account traces in one graph. As it stands today, I just click on the Lumigo tracer drop-down to swap between accounts and see what I need to see.

Review Source

SK

Shea K.  
Senior Developer/Tech Lead  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Best is class serverless monitoring"

May 20, 2021

3.0

Pros

Easy to configure and provides instant value through auto tracing of serverless infrastructure

Cons

Alerting settings are not very configurable and unable to group resources without a project

Reason for choosing Lumigo

I could not get the other products integrated into our AWS environment

Review Source

JG

Jon G.  
DevOps Engineer & Solutions Architect  
Computer Software  
Used the software for: I used a free trial

### "So far so good"

February 22, 2021

4.0

Still fully evaluating the product, but the free tier at the end of the trial really lets me do this in detail. The customer service via chat has been great so far

Pros

Really easy to deploy - appears to be no monitoring overhead on the system, which I don't understand how that works, but it does (my guess is its a Kineses stream of some sort in another AWS account) The transaction tracing is really cool - I have a number of long-running step functions, and this automatically maps and times everything

Cons

It's very "lambda focused", rather than serverless in general (e.g. aurora serverless, or reading VPC flow logs) There's also no obvious way to populate the service map

Review Source

SK

Shane K.  
Software Developer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Lumigo review"

May 23, 2021

4.0

Overall it has been excellent. It surfaces issues much better than cloudwatch and xray. The team has also been very responsive to our feedback.

Pros

Easy to setup and great customer support.

Cons

Can be a little slow to load at times but I think that has more to do with how our projects are organised.

Switched from

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/)

Easier to use than cloudwatch and I believe it's better than datadogs serverless offering. Also much better billing model compared to datadog.

Review Source

RM

Rajat M.  
Founder  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Debug fast and resolve errors quickly"

February 20, 2021

5.0

I love Lumigo - since the time I've started using it I'm not paying for the more expensive X-Ray and have improved on alerting

Pros

I like the email notifications on hitting critical errors, it helps my team to identity the problem and resolve them quickly.

Cons

Cost alerts can be improved for needs Slow responses on certain page loads

Review Source

Ankur R.  
Tech Lead  
Computer Software  
Used the software for: Less than 6 months

### "The solution which makes serverless debugging super easy"

February 3, 2021

5.0

Lumigo helped us understand issues and performance easily on our production apps and it helped us saving so much of time and increasing productivity of our team.

Pros

I liked the debugging power and flexibility of the software. It helped us deploy our 100% serverless apps confidently.

Cons

No support yet for containerised apps at this time. It will be good to have support for Google cloud and Microsoft Azure as well.

Review Source

VR

Verified Reviewer  
Research Engineer  
Research  
Used the software for: I used a free trial

### "An Amazing Product"

January 20, 2021

5.0

The overall experience with Lumigo is really amazing as it's very new. But the way Lumigo is continuously developing itself with all the exciting features and webinars is amazing.

Pros

The auto tracing feature is the most amazing feature of this product. It's so simple in a way that it will automatically detect your lambda function and will start tracing.

Cons

There is nothing that I dislike about this software.

Review Source

YS

Yash S.  
DevOps Engineer  
Computer Software  
Used the software for: I used a free trial

### "Good Product for Small to Medium Size Project"

February 17, 2021

5.0

Pros

Lumigo is very easy to integrate with System and easy to configure. UI part is also very interactive and easy to monitor.

Cons

Modification in UI/Alert based on custom requirement is not possible.

Alternatives considered

[AWS CloudTrail](https://www.capterra.com/p/205399/AWS-CloudTrail/)[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Review Source

JL

Justin L.  
Software Development Manager  
Human Resources  
Used the software for: 6-12 months

### "Go serverless with Lumigo"

July 28, 2021

4.0

The SaaS platform is great to use and their customer service has been amazing.

Pros

One stop shop to view my entire serverless ecosystem

Cons

Errors/alerts are not yet at the level of customisation I need.

Review Source

Prasun P.  
Researcher  
Information Technology and Services  
Used the software for: I used a free trial

### "Lambda tracer at it's best"

February 17, 2021

5.0

The overall experience is very pleasing

Pros

It is a great product when it comes to AWS Lambda tracing and detecting errors. Zero latency with accuracy is the main strength.

Cons

Nothing actually is there to dislike about the software.

Review Source

VR

Verified Reviewer  
Sr Staff Software Engineer  
Computer & Network Security  
Used the software for: Less than 6 months

### "Lumigo as a Serverless Observability Tool"

November 17, 2020

5.0

Great overall and support

Pros

Ease of use Automatic alerts Great integration with AWS Lambda

Cons

No GCP support No 2FA No Azure support No ECS support

Review Source

AM

Adeepta M.  
Developer  
Information Technology and Services  
Used the software for: I used a free trial

### "A Great product"

February 18, 2021

5.0

Experience with lumigo is so great. I may use the paid version too someday.

Pros

Lumigo is one of the best AWS lambda tracing software out there. It definitely has no lag and latency and can detect the errors perfectly in the dashboard.

Cons

So far, I have liked everything about this software. But hopefully new features will be added soon.

Review Source

KM

Karthik M.  
NA  
Retail  
Used the software for: I used a free trial

### "Lumigo Get set GO"

January 18, 2021

5.0

Pros

Debugging made easy Serverless specific alerts and errors Very Ease to use, as this configuration & Setup is quite simple A good Integration platform to connect with serverless applications

Cons

Expecting it could support Microsoft Azure cloud Platform The product does not support for containerized modules

Review Source

SB

Sudipta B.  
Teacher  
Education Management  
Used the software for: I used a free trial

### "Lumigo - One of the Best Tracer"

February 17, 2021

5.0

The overall experience with Lumigo is very nice.

Pros

Lumigo is one of the best AWS lambda tracer.

Cons

There is nothing I dislike about the software. The dashboard will see more feature in future I guess.

Review Source

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