# Lumigo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Lumigo the right Cloud Management solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/201542/Lumigo/reviews --- Lumigo 4.7 (26) [View alternatives](https://www.capterra.com/p/201542/Lumigo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Lumigo Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews AS Avner S DirectorInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “The ability to dig into an invocation, seeing the logs, timeline, inputs and outputs and configuration, all in one place, is priceless and crucial to our issue debugging flows.“ October 18, 2023 DM Dale M Head of ProductComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “The ability to see the different services, including 3rd party APIs, interacting with each other is excellent.“ September 11, 2023 KM Karthik M NARetail, 5,001 - 10,000 employeesUsed the software for: I used a free trial. “A good Integration platform to connect with serverless applications“ January 18, 2021 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Avigail B. Software Engineer Computer Software Used the software for: 6-12 months ### "Debugging made easy" December 20, 2020 5.0 This is a very modern and usefull tool for the aws serverless stack. It is \*very\* easy to understand and use - definitely pays off! Pros \* No need of any conifguration, very easy setup to being with \* Very informative pages such as full invocations details and parameters \* Serverless specific alerts and errors Cons \* cost alerts still doesn't fit all needs \* some pages are slower to load Alternatives considered [AWS X-Ray](https://www.capterra.com/p/205540/Amazon-X-Ray/) Switched from [Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/) Cloudwatch didn't connect related invocations, and didn't give smart alerts Review Source ML Mathieu L. Architect Sporting Goods Used the software for: 2+ years ### "Serverless observability made easy" September 8, 2023 5.0 Great experience overall. The product works well and is easy to implement and understand so we've got value out of it pretty quickly. Pros Lumigo is very easy to implement and doesn't require to write specific code which means we can set it up on existing applications in minutes.Its tracing capabilities, down to each AWS SDK calls, and again without having to write any code, helps find what's going on in your application, for any traced request.The issue tab conveniently groups errors by origin, type and last occurrence, allowing our support teams to quickly triage errors no matter the number of generated error logs. It's also worth noting that Lumigo supports multiple integration (email, Teams, PagerDuty, etc...) to quickly alert the right people when an error occurs.Last but not least, we get a clear view of performance for each traced request, allowing us to optimize our applications. Cons Its tracing capabilities for containers are not (yet) up to par with the Lambda ones, but the product is improving on this point and headed in the right direction. Alternatives considered [Epsagon](https://www.capterra.com/p/199598/Epsagon/) Reason for choosing Lumigo Better/clearer UI and ease of use.Better price. Review Source TL Tomer L. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Lumigo Review" August 2, 2024 3.0 We switched to Lumigo after Epsagon shut down due to cisco acquire. It started nicely, the onboarding was fairly good, but the longer we used it the more problems we encountered - bugs, slow loading times, budget reached very quickly etc. Pros the UI is nice and clear. It's quite easy to find what you are looking for. Also, their support is fast and helpful. Cons The product itself is not so great. There are a lot of bugs, and with high volumes it starts to get real slow. also in a real life volume for production apps, it can get very expensive. Switched from [Epsagon](https://www.capterra.com/p/199598/Epsagon/) it was shut down and we had to find an alternative. Review Source AS Avner S. Director Information Technology and Services Used the software for: Less than 6 months ### "Great platform for monitoring Serverless environments " October 18, 2023 5.0 We needed a tool to alerts us when Lambda functions have errors, and that can also provide us with the data to understand the failure exactly - where and why it happens. Lumigo came through and gives us that ability. Pros The ability to dig into an invocation, seeing the logs, timeline, inputs and outputs and configuration, all in one place, is priceless and crucial to our issue debugging flows. Cons I would appreciate some heavier APM features like flamegraphs and in-code tracing. Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Reason for choosing Lumigo DataDog was way too expensive and it's complicated pricing matrix made us feel it might get even more expensive without us really being able to predict that. Switched from [Epsagon](https://www.capterra.com/p/199598/Epsagon/) Epsagon closed and Lumigo was almost a drop-in replacement Review Source DL Daniel L. CEO Computer Software Used the software for: 6-12 months ### "Smart APM for Serverless" October 14, 2020 5.0 Lumigo really helped us understand what's going on in our production and at the end of the day the time our team spend on debugging production issues was reduced drastically Pros \* Ability to understand latency breakdown \* get automated alerts on issues \* understand cold start impact Cons I wish it would support Google cloud as well Switched from [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) We need a transaction level distributed tracing, cross Dynamo DB streams and SQS Review Source DM Dale M. Head of Product Computer Software Used the software for: 6-12 months ### "Observability and more" September 11, 2023 5.0 The onboarding is excellent and the customer support is top-notch. Pros The ability to see the different services, including 3rd party APIs, interacting with each other is excellent. They really know serverless and it shows in the product design. Even with several thousand lambdas and countless other services in our account, the lumigo dashboard is super quick and able to drill down into specific invocations with ease. Cons The monthly projected cost of each lambda needs to consider a longer time period to be more accurate, but it's workable as a guide even with the shortened duration of historical data it considers. Review Source CL Caleb L. Developer Information Technology and Services Used the software for: 6-12 months ### "Lighting the way to serverless monitoring" September 7, 2023 5.0 Lumigo does the job it is meant to do very well with minimal setup and maintenance effort - a developers dream Pros It is incredibly easy to integrate into your environment, and it provides a lot of value out of the box without too much fiddling. The Live Tail feature is incredibly useful in debugging your code as you develop and test. And the alerting is super useful. Cons My least favourite feature is the dashboard. It provides the correct functionality but could allow for more customisability. Review Source Adi B. Founder and CEO Computer Software Used the software for: 1-2 years ### "Finally a solution with serverless as first-class citizen" November 22, 2020 5.0 Lumigo has allowed us to leap to a %100 serverless backend. Our backend is essential to tracking, analysing, and managing our large fleet of employees. When we started using Lambdas, it was a perfect fit. We never made the final leap because of the time it took to debug. Within 2 hours of using Lumigo, were sold. Finding bottlenecks in the system was an added bonus. Pros \* Excellent system visualisation graph. \* Little effort to get started. \* Fair pricing. \* Responsive support team. Cons \* Little support for legacy (monolith) services. \* No support for containerised components. Review Source Stef C. Cloud native developer & architect Computer Software Used the software for: 6-12 months ### "Lumigo helps to solve a real challenge" December 16, 2020 4.0 Building serverless solutions has real benefits regarding development speed and reduced operational effort for many of our customers. However, with these benefits comes a challenge of getting a good insight into what is happened in the serverless microservices. This is the challenge that Lumigo has been solving in their own unique way. They make sure that their solution matches the serverless paradigm perfectly and are very customer focussed. Pros \- Easy to integrate with our serverless applications - Good UI/UX and easy to get both a high level and a low-level understanding of what is happening - Great support, and they really listen to the needs of their customers to improve their product Cons \- No support yet for containers at this time Review Source Shai K. Software Developer Computer Software Used the software for: 6-12 months ### "Serverless Observability" November 25, 2020 5.0 The customer support was really responsive Pros Lumigo has improved my productivity when debugging serverless issues. It gives a very detailed transaction view of my serverless components. Definitely made my debugging easier than before Cons the website does not support all device sizes It only does serverless, so another solution is required for containers Review Source RR Ross R. Software Engineer Financial Services Used the software for: 1-2 years ### "Lumigo is a one stop shop for your serverless distributed tracing needs" September 15, 2023 5.0 Pros Onboarding with Lumigo could not have been easier. Simply run a cloudformation stack and all of your lambda functions are able to be traced in the platform. The alerting feature helps us know when and where errors our occuring. The dashboarding features are simply and help us see issue trends. Cons They don't have as many integrations as the other big players. Their feature set is smaller than others but this makes for a much simpler and cleaner user experience. Review Source SO Seth O. Sr. Platform Engineer Computer Software Used the software for: 6-12 months ### "Superb Observability" February 2, 2021 5.0 Lumigo's customer service has been great. They are quick to help me find solutions and attentive to the kinds of problems I'm solving with their platform. New features and improvements are regularly appearing. Pros This helps me and my team release better software faster. A bold claim, you say? Knowing what is going right and wrong in a highly-distributed system is both crucially important and terribly hard. Before Lumigo, my team and I hunted through disparate CloudWatch logs trying to stitch together a series of Lambda events. Now, I have it all in front of me with a few clicks. A problem found is a problem solved. We get tremendous value from Lumigo. Cons We use multiple AWS accounts per environment. It would be nice (feature request!) to see those cross-account traces in one graph. As it stands today, I just click on the Lumigo tracer drop-down to swap between accounts and see what I need to see. Review Source SK Shea K. Senior Developer/Tech Lead Non-Profit Organization Management Used the software for: 6-12 months ### "Best is class serverless monitoring" May 20, 2021 3.0 Pros Easy to configure and provides instant value through auto tracing of serverless infrastructure Cons Alerting settings are not very configurable and unable to group resources without a project Reason for choosing Lumigo I could not get the other products integrated into our AWS environment Review Source JG Jon G. DevOps Engineer & Solutions Architect Computer Software Used the software for: I used a free trial ### "So far so good" February 22, 2021 4.0 Still fully evaluating the product, but the free tier at the end of the trial really lets me do this in detail. The customer service via chat has been great so far Pros Really easy to deploy - appears to be no monitoring overhead on the system, which I don't understand how that works, but it does (my guess is its a Kineses stream of some sort in another AWS account) The transaction tracing is really cool - I have a number of long-running step functions, and this automatically maps and times everything Cons It's very "lambda focused", rather than serverless in general (e.g. aurora serverless, or reading VPC flow logs) There's also no obvious way to populate the service map Review Source SK Shane K. Software Developer Non-Profit Organization Management Used the software for: 6-12 months ### "Lumigo review" May 23, 2021 4.0 Overall it has been excellent. It surfaces issues much better than cloudwatch and xray. The team has also been very responsive to our feedback. Pros Easy to setup and great customer support. Cons Can be a little slow to load at times but I think that has more to do with how our projects are organised. Switched from [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/) Easier to use than cloudwatch and I believe it's better than datadogs serverless offering. Also much better billing model compared to datadog. Review Source RM Rajat M. Founder Non-Profit Organization Management Used the software for: I used a free trial ### "Debug fast and resolve errors quickly" February 20, 2021 5.0 I love Lumigo - since the time I've started using it I'm not paying for the more expensive X-Ray and have improved on alerting Pros I like the email notifications on hitting critical errors, it helps my team to identity the problem and resolve them quickly. Cons Cost alerts can be improved for needs Slow responses on certain page loads Review Source Ankur R. Tech Lead Computer Software Used the software for: Less than 6 months ### "The solution which makes serverless debugging super easy" February 3, 2021 5.0 Lumigo helped us understand issues and performance easily on our production apps and it helped us saving so much of time and increasing productivity of our team. Pros I liked the debugging power and flexibility of the software. It helped us deploy our 100% serverless apps confidently. Cons No support yet for containerised apps at this time. It will be good to have support for Google cloud and Microsoft Azure as well. Review Source VR Verified Reviewer Research Engineer Research Used the software for: I used a free trial ### "An Amazing Product" January 20, 2021 5.0 The overall experience with Lumigo is really amazing as it's very new. But the way Lumigo is continuously developing itself with all the exciting features and webinars is amazing. Pros The auto tracing feature is the most amazing feature of this product. It's so simple in a way that it will automatically detect your lambda function and will start tracing. Cons There is nothing that I dislike about this software. Review Source YS Yash S. DevOps Engineer Computer Software Used the software for: I used a free trial ### "Good Product for Small to Medium Size Project" February 17, 2021 5.0 Pros Lumigo is very easy to integrate with System and easy to configure. UI part is also very interactive and easy to monitor. Cons Modification in UI/Alert based on custom requirement is not possible. Alternatives considered [AWS CloudTrail](https://www.capterra.com/p/205399/AWS-CloudTrail/)[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Review Source JL Justin L. Software Development Manager Human Resources Used the software for: 6-12 months ### "Go serverless with Lumigo" July 28, 2021 4.0 The SaaS platform is great to use and their customer service has been amazing. Pros One stop shop to view my entire serverless ecosystem Cons Errors/alerts are not yet at the level of customisation I need. Review Source Prasun P. Researcher Information Technology and Services Used the software for: I used a free trial ### "Lambda tracer at it's best" February 17, 2021 5.0 The overall experience is very pleasing Pros It is a great product when it comes to AWS Lambda tracing and detecting errors. Zero latency with accuracy is the main strength. Cons Nothing actually is there to dislike about the software. Review Source VR Verified Reviewer Sr Staff Software Engineer Computer & Network Security Used the software for: Less than 6 months ### "Lumigo as a Serverless Observability Tool" November 17, 2020 5.0 Great overall and support Pros Ease of use Automatic alerts Great integration with AWS Lambda Cons No GCP support No 2FA No Azure support No ECS support Review Source AM Adeepta M. Developer Information Technology and Services Used the software for: I used a free trial ### "A Great product" February 18, 2021 5.0 Experience with lumigo is so great. I may use the paid version too someday. Pros Lumigo is one of the best AWS lambda tracing software out there. It definitely has no lag and latency and can detect the errors perfectly in the dashboard. Cons So far, I have liked everything about this software. But hopefully new features will be added soon. Review Source KM Karthik M. NA Retail Used the software for: I used a free trial ### "Lumigo Get set GO" January 18, 2021 5.0 Pros Debugging made easy Serverless specific alerts and errors Very Ease to use, as this configuration & Setup is quite simple A good Integration platform to connect with serverless applications Cons Expecting it could support Microsoft Azure cloud Platform The product does not support for containerized modules Review Source SB Sudipta B. Teacher Education Management Used the software for: I used a free trial ### "Lumigo - One of the Best Tracer" February 17, 2021 5.0 The overall experience with Lumigo is very nice. Pros Lumigo is one of the best AWS lambda tracer. Cons There is nothing I dislike about the software. The dashboard will see more feature in future I guess. 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