# Page 11 | HouseJet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is HouseJet the right Real Estate CRM solution for you? Explore 374 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/201552/Market-Maker/reviews --- HouseJet 4.3 (374) [View alternatives](https://www.capterra.com/p/201552/Market-Maker/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 14th, 2026 # Page 11 - Reviews of HouseJet ## Showing most helpful reviews Showing 251-275 of 374 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TJ Toni J. Broker Real Estate Used the software for: Less than 6 months ### "Great Company( HouseJet)" May 24, 2024 5.0 Pros I am a license realtor that has been the market for over 20 years. As the industry grows you find yourself having to grow with it. It was to my surprise that I was able to run across a company that send leads to you with a referral fee that comes along with it. I love the fact that they have in inhouse ISA that vet these leads to see where they are and then give it to us with the follow up system in place. Cons I can't if I like anything least about as of yet. I am still growing with the company. Switched from [Real Geeks](https://www.capterra.com/p/222439/Real-Geeks/) I switch because of the upgrades that I was looking for in the CRM came with an extra cost and that was not what I was seeking when joining the company. Review Source Response from HouseJet May 30, 2024 Hi Toni, Thank you for your fantastic review! We're delighted to hear that HouseJet is meeting your needs and helping you grow in the real estate industry. It's great to know that our in-house ISA team and lead vetting system are working well for you. We're here to support your continued success and look forward to growing with you. If you have any questions or need further assistance, feel free to reach out. Thanks for being a part of HouseJet! AD Adrian D. Realtor, Broker Associate Real Estate Used the software for: 6-12 months ### "Avoid, Upfront Fees + Fake Refund Pitch and False Promises" April 28, 2024 1.0 Approaching the first year, and I have had only poor experiences with every part of this company. The CRM is terrible and doesn't update after making changes or adding notes, they can shut off your platform when they want making it seem like you aren't doing the work even though no leads are coming in and then use it against you when you request a refund. This is a pyramid scheme company that will pay you for you recruiting other agents into the awful system. DO NOT DRAG ANYONE IN! THIER MONEY IS GONE THE SECOND IT HITS HOUSE JETS ACCOUNT!!!!!!! Pros The concept of being refunded upon first closing or end of first year. It is now clear the leads are extremely poor and they will never refund anyone citing anything they possibly can. Scammers. Cons They completely misrepresent what their system is and what it will provide. They promised me a minimum of 8 leads per month and including the leads that already had agents I am still under 4 per month. Lead quality is the worst I have ever come across. The refund policy is not real. They pretend they work on support tickets, but nothing gets done Review Source Response from HouseJet April 30, 2024 Adrian, we appreciate your feedback and are concerned to hear about your experience. This does not align with the standards HouseJet strives to maintain. We’re actively investigating your feedback on the quality of leads, support tickets, and the refund policy to ensure fairness and transparency across the platform. Please be assured that we’re committed to resolving these matters and improving your experience. Thank you for bringing this to our attention. TL Therese L. Broker Owner Real Estate Used the software for: Less than 6 months ### "Going on my own" May 8, 2024 5.0 Connecting with HouseJet has made me excited about starting my own Brokerage. I was going to go on my own anyway. What made me respond to HouseJet was the pay-at-closing, which caught my attention!! I started responding to many of the lead generators and HouseJet made me believe in their method of lead generating. As a single agent brokerage, having HouseJet in my corner will help me leverage my time the way I have always wanted. Pros Pay-at-closing caught my attention. They explained their process in detail and made me want to be part of their program. Cons Their is an up-front cost................... Review Source Response from HouseJet May 15, 2024 Hello Therese, Thank you for the fantastic review! We're thrilled to hear that our pay-at-closing model and detailed process explanation have resonated with you and reinforced your decision to start your own brokerage. At HouseJet, we're passionate about empowering brokers like you with effective lead generation methods that can truly make a difference in how you manage and grow your business. We understand the concern about upfront costs, and we aim to ensure the value you receive far exceeds the initial investment. As you continue your journey with HouseJet, we're here to support you every step of the way to leverage your time and resources most effectively. We're excited to be a part of your journey and can't wait to see all that you accomplish with HouseJet by your side! Thank you for choosing us and for your enthusiasm about our services. IG Ingrid G. Realtor Real Estate Used the software for: Less than 6 months ### "New HouseJet user" June 7, 2024 5.0 Pros I am excited to get started with the program! Everyone I have spoken with have been extremely helpful. Cons Just starting to use it so I can't really answer this. Review Source Response from HouseJet June 11, 2024 Hi Ingrid, Thank you for sharing your experience as a new HouseJet user! We're delighted to hear that our team has been helpful and that you're excited to get started with the program. If you have any questions or need assistance as you continue to explore HouseJet, please don't hesitate to reach out. We're here to support you every step of the way. AL Angela L. Associate Broker Real Estate Used the software for: Less than 6 months ### "My HouseJet Experience! " April 22, 2024 5.0 My overall experience with HouseJet has been very positive; it provides powerful tools and functionalities that streamline real estate management processes, although it has a steep learning curve for beginners. Pros I most appreciate HouseJet for its comprehensive suite of features, especially the intuitive interface, robust analytics, and seamless integrations that collectively enhance our operational effectiveness and customer engagement. Cons What I liked least about HouseJet is the occasional slow response times and the complexity of some of its advanced features, which can be challenging for new users to navigate. Reason for choosing HouseJet I chose HouseJet over alternatives for its superior integration capabilities, extensive feature set tailored for real estate needs, and its user-friendly interface that significantly enhances productivity Review Source Response from HouseJet April 25, 2024 Hello Angela, Thank you for your thoughtful review and for highlighting the features you've enjoyed, like our intuitive interface and robust analytics. We understand your concerns regarding the occasional slow response times and the complexity of some advanced features. We're committed to enhancing user experience and are continuously working on improving these aspects. Your feedback is invaluable as it helps us fine-tune our services to better meet the needs of our clients like you. If there are specific areas you think we could make more user-friendly, please let us know! BR Brenden R. Realtor Real Estate Used the software for: Less than 6 months ### "Do not waste your money" May 28, 2024 1.0 I wish I had never spent the money with them. I knew better. Pros nothing, is the biggest waste of money I have ever spent for lead generation Cons waste of money, the leads they generate are not worth anything. Review Source Response from HouseJet May 30, 2024 Hi Brenden, Thank you for your feedback. We take your concerns seriously and appreciate you bringing this to our attention. Your input helps us continually improve our services and ensure better experiences for our clients. We are committed to providing high-quality leads and will use your feedback to enhance our offerings. Thank you for sharing your experience. JL Jodi L. Agent Real Estate Used the software for: Less than 6 months ### "All new but excited to learn.!!" April 4, 2024 5.0 Pros “HouseJet has been an absolute game-changer for my real estate business. Their platform is intuitive, comprehensive, and incredibly user-friendly, making it a breeze to manage listings and connect with clients. The features they offer, such as advanced search filters and detailed property information, have greatly streamlined my workflow and allowed me to provide top-notch service to my clients. The support team at HouseJet.com is also exceptional – always responsive, knowledgeable, and eager to assist. Thanks to HouseJet.com, I’ve been able to elevate my business and exceed my clients’ expectations. Highly recommended for any agent looking to thrive in today’s competitive market!” Cons All new at this so not sure yet. I can tell you more later. Review Source Response from HouseJet October 17, 2024 Thanks for sharing your thoughts on our program. We are super happy to help and provide a great experience for all of our partners. PG Paulita G. Realtor Real Estate Used the software for: Less than 6 months ### "Must have!!!" April 25, 2024 5.0 After twenty years in the business one could say, I have seen it all. However, I have never been more excited to have a partnership with a company that I do not have to share or compete for leads like in the past. Money well spent and a great ROI. Pros Cost Exclusivity User Friendly Diverse Options for Marketing Cons The actual number of conversion rates from lead to closing. Switched from [Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/) I was looking for better service and updated technology. Review Source Response from HouseJet April 29, 2024 Hi Paulita, Thank you for taking the time to share your experience with us! We're thrilled to hear that HouseJet has become a "must-have" in your real estate toolkit. It's fantastic to know that you appreciate our cost-effectiveness, exclusivity, user-friendliness, and diverse marketing options. We're constantly striving to improve our services, and your feedback regarding conversion rates is duly noted. Your two decades of experience speak volumes, and we're honored to be your chosen partner in this journey. If there's ever anything we can do to enhance your experience or address any concerns you may have, please don't hesitate to let us know. We're committed to providing you with the best possible service and a great return on investment. Welcome aboard! CF Colette F. Realtor Real Estate Used the software for: Less than 6 months ### "The worst Lead generation company I have ever used" April 25, 2024 1.0 Horrible, horrible and worse than that. Can I say less than 0 on my rating? Pros Nothing. Some of their support people were decent, some had chips on their shoulders. I really hate this whole experience and I am stuck with them for a year. They don't give you your money back unless you attend all their training sessions etc etc etc. The whole idea is to take your money for a horrendous product and never give it back. Cons Everything. They say they give you leads. This is not a lead generation company. They do not vet the leads-you get people who have no idea that they will be connected with someone. You don't even know if they are Buyers or Sellers Review Source Response from HouseJet April 29, 2024 Hi Colette, We're genuinely sorry to hear about your disappointing experience. We strive to provide exceptional service and it's disheartening to learn that we fell short of your expectations. Your feedback is valuable to us and we take it seriously. If there's anything specific you'd like to discuss or if there's any way we can rectify the situation for you, please reach out to our support team by emailing support@housejet.com. We're here to listen and assist however we can. CS Christine S. Realtor Real Estate Used the software for: 6-12 months ### "HouseJet Refund" May 3, 2024 4.0 I didn't quite meet the requirement for the 12 month refund but Housejet worked with me and I am satisfied Pros the platform was easy to learn and made it efficient to manage the clients Cons Some of the leads had invalid numbers but there were a lot of leads generated each month Review Source Response from HouseJet May 8, 2024 Hello Christine, Thank you for taking the time to review HouseJet. We're pleased to hear that you found our platform user-friendly and efficient for managing your clients. Regarding the leads, we're continuously working to improve their quality and appreciate your feedback on this matter. It's great to know that our team was able to work with you concerning the refund policy, and we're glad you are satisfied with the resolution. We're here to support your continued success, so please don't hesitate to reach out if you need further assistance. BS Bonnie S. Realtor Real Estate Used the software for: 1-2 years ### "A great tool for more clients " April 17, 2024 5.0 Very good. If you need help the folks are more than willing to help you and explain things to you. Pros The anonymity we have with it. No one knows that it's us just by looking at the ad. Cons Only being able to capture one out of every 50 leads. Review Source Response from HouseJet October 17, 2024 We love helping our partners get more referrals and more closed deals. We're not sure about what you mean by only being able to capture one out of every 50 leads but we would be happy to help explain more through our support team! LLR Lori Lynn R. Realtor Real Estate Used the software for: Less than 6 months ### "Just starting out" April 30, 2024 4.0 Just got the program. Haven’t really started anything other than watching the videos. However, it seems very informative, very straight forward and I’m looking forward to seeing where it goes. Pros Haven't experienced anything other than the fast start and the videos are interesting and helpful. Cons I wasn't informed that it would cost a monthly fee for the website but seems reasonably priced. Review Source Response from HouseJet May 2, 2024 Lori Lynn, thank you for your feedback and for choosing HouseJet! We're glad to hear that the fast start and videos have been helpful and interesting. Our goal is to provide resources that support you in your real estate journey, and we hope you find the platform valuable as you continue exploring its features. If there's anything more you need or have any concerns, feel free to reach out. We're here to support you every step of the way. Thanks again for sharing your experience! ME Michael E. CEO Real Estate Used the software for: Less than 6 months ### "Do Your Home" February 7, 2024 1.0 The sales staff lied to me when they said there was only one person in the territory we signed up. You need to call every three days or you will not receive a lead. but the customer service is excellent and they make you feel good. The leads we have received are terrible and if I can get my money back I would. Might see legal advise on this company. Pros The CRM and Training are very good and it is easy to learn how to use, they have great customer support to train you plus videos. Cons After over a month of working with House Jet, our experience has been far from satisfactory. Despite being promised exclusivity in the Prescott, Arizona area with the assurance that we'd be the only agents on their program, we were dismayed to discover otherwise. It came to our attention that another agent from our own team had been enrolled since August 2023, contradicting their initial claim. Out of the ten leads provided, only two were actionable, with the rest leading nowhere. The quality of leads was another point of contention, as many appeared to be recycled—identical to those we received through different programs. This lack of originality and effectiveness has been disheartening. To add insult to injury, the sales representative who initially guided us through the signup process has become unresponsive, leaving us in the dark. This has resulted in not just a significant financial loss of $2,500 but also a feeling of betrayal. The promises made by House Jet have fallen flat, leaving us to question the integrity of their service. It's hard not to feel scammed and lied to, given the discrepancy between what was promised and what was delivered. Reason for choosing HouseJet I talked to several brokerages that have used them and gave them good reviews. But it sure not what they told me. Review Source Response from HouseJet February 9, 2024 Hello Michael, We do reserve zip codes only, not full cities. Once you have started working with us your main point of contact is support/customer service as our business advisor just makes sure you are qualified to work with us. All of your leads are generated hot and fresh from our site, marketing, and retargeting. If you see these leads on other platforms it's most likely that these are interested home buyers. We are taking your feedback into account with the team. DB Dennis B. Associate Broker Real Estate Used the software for: Less than 6 months ### "Still evaluating" April 19, 2024 3.0 So far frustrating. I am ending up using two CRM tools to assure texts or emails are able to respond directly, and I really need a lead respond as interested to make me feel better about this investment Pros The ability to have leads provided mixed with managing our own prospects and clients Cons So far the quality of leads, mostly due to them entering bad phone numbers and emails makes about 3/4 of the leads unable to be contacted. So far I have actually only made contact with one out of 11 and theywere not interested. Also it appears that texts sent from within system have a HouseJet return number so not sure how I would recieve an attempted respons. Review Source Response from HouseJet April 22, 2024 Hello Dennis, Thank you for sharing your feedback with us. It's concerning to hear about the challenges you've experienced with the quality of leads and communication features in our system. We are actively looking into the issues you've mentioned regarding the accuracy of contact details and the setup of our messaging system. Ensuring our clients can efficiently manage and engage with their leads is crucial to us. We value your patience and commitment as we work to enhance your experience with HouseJet. Your success is important to us, and we are here to support you every step of the way. Sevy D. Real Estate Broker Real Estate Used the software for: 1-2 years ### "STAY AWAY - Do not throw your money away in this scam." April 1, 2024 1.0 I'd like to share my 12-month experience with House Jet. Before I start, let me give you a glimpse into my background. I have more than 20 years as a licensed real estate professional. After working 18 years in California, I moved to North Carolina. Being new in this market, I decided to try something new outstide of Zillow, Realtor, or Boomtown while I worked on growing my SOI Before I signed up with them, on 2 different sales calls, they promised a MINIMUM of 8-12 leads per month. I asked repeatedly, could it be less than that? No, they will send you a minimum of 8 to 12 leads per month, and that number usually goes up. They promised qualified leads. They said they verify the leads’ information before they actually send it to your pipeline to make sure they are viable leads. They promised they would set up appointments for me, a minimum average of 1 to 2 appointments per month. They said you get your initial investment back upon your first closing. They have different plans were you can give them a 25%, 20%, or 15% referral fee. You choose which plan you want to be on upon sign up. I chose the 20% referral fee with an initial investment of $2,497. Before signing up, I told them I still wanted to think about it and do some more research (I wish I had done that), they told me about their refund guarantee if you don’t close any transactions in 12 months. Well, it sounded amazing, how could you not go for something like that? I signed up on 02/2023, and I received close to the amount of leads they promised on the first month. None of the leads I got to actually speak to, though. On the 2nd and 3d month, there were only a couple of leads a month. They told me I would have monthly meetings with my account rep to review the program. They set up the meetings, and both times, the rep didn’t show up. I requested an “emergency” meeting, because I hadn’t been able to talk to my reps, nor was I getting anywhere near the amount or quality of leads I was promised. We had a meeting, they added a zip code and revamped my marketing. Next month I got a few more leads (still nowhere near what they promised). At one point last year I got sick and spent some time in the hospital (was diagnosed with cancer and underwent chemotherapy for about 5 months). While all this happened, I did not log in the system for about 3 months. When I got my strength back, I resumed my calling and following up. Again, the leads were so scarce, I contacted them again to see what was happening. About 8 months into the program, I spoke to someone and let him know, again, how dissatisfied I was with the program and asked if I could just get my refund, or if I had to wait all 12 months. He said the company does not give refunds. I told him maybe that was new, but I had it on my contract that they had a 12 month refund policy. He said at that point that it wasn’t so simple, that in order to qualify for the refund, there were a lot of things I had to meet, and it would have to be subject to a review. (Of course, they forget to mention this when you first sign up, or I would have never gone for it). I diligently kept calling my leads. 2 weeks before my 12 months were up, I wrote them to let them know my anniversary was approaching, and I wanted my money refunded. I asked them what they needed from me, so that I could have everything ready. Miraculously, the last couple of weeks with them, I actually got about 20 leads. Of course, these leads, as almost all leads I received throughout the year, either had wrong phone number, wrong email, never picked up the phone, or, the few I got to speak to were either not looking to buy or sell, only curious, or where nowhere near in a position to buy. Upon submitting all documentation they requested for my refund “review,” they said it would take 2 to 4 weeks to get a response. After several calls and insisting, 6 weeks later they got back to me with “Refund Denied”. Their claim, I did not have face to face meetings with the appointments they set. So, in 12 months they set 5 appointments for me (to talk on the phone). 4 of which were no-shows, as they never picked up the phone, not at the time of the appointment, nor the weeks following, the one person that picked up said he agreed to the appointment because the lady was pushy, but he had been out of work for over 2 years and was not thinking of buying. The other reason, there was a break of almost 3 months during the 12 month period. Of course, I called them and spoke to 2 different supervisors. They kept bringing this up. I told them that I even wrote it on a letter when I requested my refund, that yes, there had been that break for health reasons. Well, I didn’t hold my end of the bargain to be on the program for 12 months. To my questions of, what happened to the minimum of 8 to 12 leads per month and all their promises, as they didn't hold the end of their bargain? No answer. Pros All the promises they made before I signed up. They did make it sound like an amazing program. Cons Besides the fact that they did not deliver on ANY of their promises? You get a scarce amount of leads compared to what they promise, and the leads are useless. Switched from [BoomTown](https://www.capterra.com/p/151892/BoomTown/) The leads from BoomTown were not good. Then again, the leads from HouseJet are much worse. Review Source Response from HouseJet April 8, 2024 Hello, Thank you for taking the time to share your detailed feedback regarding your experience over the past year with HouseJet. We understand your frustration, especially given your professional background and the expectations set during our initial discussions. It’s concerning to hear that your experience did not align with the promises made, and we want to assure you that we take your situation seriously. Our team is committed to integrity and transparency, and it appears we have missed the mark in your case. We are actively investigating the discrepancies between the service promised and what was delivered, particularly in regards to the issues surrounding your refund request. Your experience, especially during such a challenging personal time, matters to us, and we are reviewing our processes to ensure that our clients’ needs and health circumstances are handled with the utmost care and consideration. We aim for continuous improvement and your feedback is invaluable in this proces JF Josie F. Realtor Real Estate Used the software for: 6-12 months ### "Never use it lead are not lead" March 6, 2024 1.0 Very disappointed to be victims of a fraud Pros At the beginning they looked organized , the first video looked nice but then they tell you to watch the video again and it is different here you see something it is not right Cons They lie all the time , they promised they send lead but they send phone number of people who not want be called Review Source Response from HouseJet March 8, 2024 Dear Josie, It has come to our attention that you initiated a chargeback dispute on your account and we understand that you wished to reinstate your account. We take matters relating to chargebacks very seriously, as it undermines the integrity of our partnership. The Chargeback Policy is extensively referenced within our terms and conditions. We do make updates to our university videos to stay up to date and provide more engaging videos to our partnered agents. We would not lie to our agents as it would undermine our integrity as a company. JK Jeremy K. Realtor Real Estate Used the software for: Less than 6 months ### "My thoughts " April 20, 2024 5.0 It took a bit to get the leads coming in, but whatever adjustment was made by marketing is working. However, the response/pick-up rate is very low. I know that once there are more opportunities the rate will adjust. Pros The information that is collected allows for multiple options to contact the lead. Cons I feel the response time for the AI bot is slow. Especially since we want to connect while it is still on their mind. Reason for choosing HouseJet Was referred by another agent whom I trust in their opinions. After talking with the rep I felt confident in what she relayed. Review Source Response from HouseJet April 25, 2024 Hello Jeremy, Thank you for sharing your insights on your experience with HouseJet. We're pleased to hear that the adjustments in our marketing strategy are now delivering results. Regarding the AI bot's response time, we understand the urgency of timely interactions in real estate and are currently looking into optimizing this feature to better serve your needs. We appreciate you bringing this to our attention and are committed to enhancing the functionality to ensure more immediate responses. Your feedback is invaluable as we strive to improve our services. TD Tina D. Agent Real Estate Used the software for: 6-12 months ### "Poor Quality Leads " March 7, 2024 3.0 I’ve requested a refund from House Jet of my investment per the promise of at least one closing in 12 months or your money refunded. Once I started feedback of poor qualify leads, I stopped receiving leads. No leads ever proved to be good leads and most never responded to contacts I made via phone, text or email. One lead did say her husband got ill and she’s no longer interested. House Jet Support did not have success with leads either. Initially I received a lead to meet and when trying to schedule appointment, I never got an answer on telephone number. Simply not a quality lead. Not prequalified at all. Pros Price and Promises. Quality leads promised with at least one closing or money refunded. Cons Leads are not quality. Contacts I received over months were not prequalified and typically contacts were surfing ads and didn’t respond to me. Not one quality lead in 6-12 months. Review Source Response from HouseJet March 8, 2024 Hello Tina, we do not promise prequalified leads, but we do have an ISA team that will call your leads for you to help make your job easier and set appointments on your behalf, we can see through your account they had set two for you. Even with long periods of inactivity on your account where you weren't generating new leads. We are granting you access to work with your current leads to get to closing and the option to continue to work with us. BT Brady T. Realtor Real Estate Used the software for: 6-12 months ### "Housejet Review" April 17, 2024 5.0 Easy and very helpful. Always has excellent customer support too. Pros I liked the CRM most. It makes things easy to manage and understand. Cons Sometimes I will log something into CRM and it will get misplaced. Review Source Response from HouseJet October 17, 2024 Thank you Brady, we appreciate your review! We love the CRM as well! Almost all of our 10,000 partnered agents agree and are always making improvements! DG Deanna G. owner Real Estate Used the software for: Less than 6 months ### "Market Maker Thieves " January 20, 2023 1.0 This has been a travesty and in my estimation grand larceny. Isn't that what it is called when you take something from someone for nothing and lie about the terms. That money was all i had this is disgusting and i will not lie silent regarding the thievery of this company until they give me my money back and then ill update this review. Pros I have found throughout this process that there is quite literally nothing that they did that worked. The contact management wasn't run by the " team" the way they claimed it would be they didn't even get my name right when corresponding to potential clients so when i reached out they had no clue who i was. They consistently set appts up for me with buyers not sellers and only gave me a 15 min window on the same day! If any of you work in real estate you are well aware that we book out weeks ahead and that our time is precious. I asked repeatedly for them to set appointments during certain hours of the day for me with a day lead time and yet that never happened. Cons I purchased the sellers system and never received 1 seller! 4 months 8K and more and not one seller. The buyers they sent were fraudulent and I saved all the messages to prove it. I was told upon agreeing to join them that if I was unsatisfied after 3 months and didn't get anywhere they would give me a full refund. I requested my cancelation and refund 10 times since December and after accusing me of being unprofessional for my asserting that i was given a guarantee and i did want my money back they since then refuse to answer me at all. I offered to send them proof of all my efforts each person contacted and etc yet nothing. How can they get away with this and why would they do this when their reputation should be of utmost concern? ps after i cancelled in writing they took another whopping 2k on me!pss, half the time they referred to me as someone else in their messages to potential clients. Review Source Response from HouseJet September 18, 2023 We're truly sorry to hear about your negative experience, and we apologize for any inconvenience you've faced. Providing quality service and delivering on our promises are essential to us, and we take your feedback seriously. It's clear that you've encountered multiple issues during your engagement with our services, and for that, we sincerely apologize. We understand your frustration and disappointment. To address your concerns and rectify the situation, please reach out to our customer support team at support@housejet.com. We are committed to resolving this matter and ensuring your experience with us is fair and satisfactory. Thank you for bringing these issues to our attention. We hope to have the opportunity to make things right and improve your perception of our company. Sincerely, HouseJet VR Verified Reviewer Realtor Real Estate Used the software for: Less than 6 months ### "Do not use....Leads are fake product is poor" January 27, 2023 1.0 ATENTION: THE 5 STAR REVIEW ON HERE FROM \[sensitive content hidden\] IS A FAKE REVIEW. HE IS A RECRUITER FOR THE COMPANY AND HE SCHEDULED A MEETING WITH ME PERSONALLY!!This company is a SCAM. Save your money. First of all they offered a package with a start-up cost of $2000, and I told them that was out of my budget. Then they offered to change the price to $995, if I paid for the monthly website of $97 per month. And they also told me that I could cancel the website within 30 days.When I went to cancel the website, that's when things went left. They locked my account, kept my money and I had to dispute it with my bank and credit card companies.When I called them about being locked out of my account, they said that they had to lock me out because I canceled the entire package, but I only canceled the monthly website. Anyway, they restarted my account the same day. The next day a received a bogus lead. And two days after that my account was locked again and I have not been able to access it since.They are disputing my bank disputes and telling the bank that I signed a contract, which I did not, so my banks and credit card company had to reverse the charges.It is very unfair and crooked to cancel my account AND not give me refund. They should either reinstate my account or refund all of my money.I will continue to dispute these charges. No matter how long it takes!!Date of experience: November 15, 2022 Pros Nothing. Leads are fake. Product is Poor. Scam tactics used to get realtors to sign up for bogus leads. Fake facebook ads, non-existent inside sales agents. Entire package is a lie. And I have other customers to support this claim. Cons Poor communication. Scam tactics used during sign ups. Leads are bogus. Rude and unprofessional groupNothing. Leads are fake. Product is Poor. Scam tactics used to get realtors to sign up for bogus leads. Review Source Response from HouseJet September 18, 2023 We're deeply sorry to hear about your negative experience. We want to address your concerns and rectify any issues you've encountered. Customer satisfaction is a top priority for us, and we take your feedback seriously. Regarding your concerns about the leads, we assure you that our intention is to provide high-quality leads to our clients. We understand the importance of reliable and genuine leads in the real estate industry. We apologize if you've encountered any issues with the leads you received, and we are committed to reviewing and improving our lead generation processes. We cannot control who submits their data to our ads but we are targeting the most optimized audience for the leads you're looking for. Regarding the communication and account locking issues, your ads will only run if you keep the current leads we provide up to date. We apologize for any inconvenience you've experienced during your interactions with us. We are committed to resolving your concerns and ensuring you have a positive experience with us. Please contact our customer support team at support@housejet.com to discuss your specific situation, and we will work to find a suitable resolution. Thank you for bringing these issues to our attention. Your feedback helps us improve our services, and we hope to have the opportunity to make things right. Sincerely, HouseJet Thomas Q. Real Estate Managing Broker Real Estate Used the software for: Less than 6 months ### "Managing Broker Builds Online Brand with HouseJet/Market Maker Technology!" December 16, 2023 5.0 Pros As a Realtor for many years in the Greater Chicagoland area, I have found myself stuck using some old ways of doing business, and generating leads that, I must humbly admit, haven’t been as effective for me now as they had been in the past. I understand that the Real Estate marketplace has gravitated to the Internet, but I haven’t been able to get a handle on how to capitalize on the Internet as a major source of generating leads, and for building a successful Real Estate business. HouseJet may be the solution to the challenge of building a real on-line Brand for the first time in my Real Estate career. HouseJet offers me the opportunity and the tools I need to compete in today’s technology-driven Real Esatate industry. HouseJet provides a complete tool-kit of cutting edge technology to hit the ground running: a branded website, social-media advertising, Market Maker CRM along with an AI Virtual assistant \[sensitive content hidden\], an inside sales team to make me look like a big company, and dynamic time-tested training courses to help me improve my sales skills. HouseJet gives me a whole lot to work with. That’s for sure. I only hope I can master this system well enough to have my BEST YEAR EVER in 2024. I firmly believe, with the HouseJet system, that will happen! Cons I have not found anything that I liked least about Market Maker. Review Source Response from HouseJet January 3, 2024 Glad to hear you're having a great experience and liking all the tools we have to offer. I think the ISA team is a game-changer too. AP Anthony P. Agent Team Lead Real Estate Used the software for: 6-12 months ### "I wish I had my money back" April 19, 2024 3.0 Typical bait and switch where they promise they will help you grow and succeed and take your money and don't deliver. Pros Deployment and their sales pitch. They convinced me to give them $4000 on the promise they would deliver. Cons Customer service was terrible. Every time I complained I was handed off to someone else with another promise of satisfaction.... that never came. They never followed up with me to make sure my needs were being met. Switched from [BoomTown](https://www.capterra.com/p/151892/BoomTown/) Housejet had a better sales person and convinced me this was better. Review Source Response from HouseJet April 22, 2024 Hello Anthony, Thank you for sharing your concerns with us. It's distressing to hear that your experience has not met the high standards we aim to uphold at HouseJet. We take your feedback seriously and are currently investigating the issues you've described, particularly regarding customer service and follow-up. Our goal is to ensure that every client receives the support and results they were promised. We're committed to resolving this matter to your satisfaction and improving our processes. Please reach out directly to support@housejet.com so we can address your concerns in detail. JA Judy A. Agent Real Estate Used the software for: Less than 6 months ### "Not just another lead company" April 23, 2024 5.0 I loved the training and the readily available marketing! Pros I loved the training and the readily available marketing! Cons Nothing as of yet. So far, they have been great! Switched from [Zillow 3D Home](https://www.capterra.com/p/234067/Zillow-3D-Home/) I feel that these leads are much more qualified! Review Source Response from HouseJet April 25, 2024 Hello Judy, Thank you for sharing your positive experience with HouseJet! It's great to hear that our training programs and marketing resources have been valuable to you. We're also thrilled that you're finding the leads more qualified compared to your previous experiences. We aim to maintain this level of satisfaction and are always here to support your success. Let us know if there's anything else we can do to assist you! EB Elizabeth B. REALTOR Real Estate Used the software for: Less than 6 months ### "GREAT FEATURES" April 28, 2024 5.0 Pros HouseJet came highly recommended to me from many of my fellow LPT Agents! Straightforward approach and extremely user friendly! As a new Agent in the industry has me all the more confident about my future in this industry! Cons NO COMPLAINTS! I have utilized all offered features and extremely pleased! Review Source Response from HouseJet April 30, 2024 Elizabeth, thank you for sharing your positive experience with HouseJet! It's great to hear that you found our platform straightforward and easy to use, especially as a new agent. We're thrilled to have been recommended by your fellow LPT Agents and that our features have contributed to your confidence in the industry. If there’s anything more we can do to support you, please feel free to reach out. Wishing you continued success with HouseJet! Similar Products Featured