# Trainero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Trainero the right Personal Trainer solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/201562/Trainero/reviews

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Trainero

4.7 (10)

[View alternatives](https://www.capterra.com/p/201562/Trainero/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Trainero

Ease of use

4.8

Customer Service

4.9

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Santeri S.  
Online coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Trainero review"

October 15, 2024

5.0

Out of all the coaching apps I've used so far, it has been the best one to work with.

Pros

It has a wide variety of functions to make coaching easier and faster.

Cons

Any app doesn't have ALL the features I'd personally like, but I have been able to provide feedback which is always taken in consideration.

Alternatives considered

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Reason for choosing Trainero

I had experience from other apps and I had experience on Trainero as well and I felt it suited my needs best.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Trainero had more functions I preferred and more options for customization.

Review Source

TV

Topi V.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "An excellent tool to elevate your coaching"

October 15, 2024

5.0

Compared to our previous platform providers, customer service has been particularly outstanding – responses to questions come very quickly, and it feels like the customer is truly being heard :) I can highly recommend Trainero as a tool for anyone considering a platform to boost their coaching.

Pros

It is easy to use and a highly versatile tool for coaching, saving coaches a lot of time by automating client tasks. The white labeling option provides excellent value for money, allowing you to customize the app according to your design and preferences.

Cons

Our coaching approach (habit coaching) differs somewhat from traditional methods, so we needed to adapt certain features to better suit our needs. However, these were minor issues, and we found solutions that met our needs.

Reason for choosing Trainero

Was more easier and cheaper to set up on our needs.

Review Source

PR

Paula R.  
Personal training  
Accounting  
Used the software for: Less than 6 months

### "We are happy "

October 14, 2024

3.0

I am really satisfied and this is many times better to use than the previous application I used. we are very happy and it is great that the application is developing all the time, we have received good feedback from customers that the application is convenient

Pros

it is simple to use and has a lot of functions, customer support that serves every single moment is really valuable

Cons

I don't like it, I can't add alternative food ingredients, I can make new meals but I can't put two different food options.

Switched from

[One Step](https://www.capterra.com/p/195924/One-Step-Software/)

I heard good things about this app and i switch

Review Source

TK

Teemu K.  
Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Perfect Solution for Online and Group Coaching"

November 18, 2024

5.0

Trainero has been a really good addition to my online coaching business. It’s intuitive and streamlines every aspect of client management. The platform saves me time, helps me stay organized, and has definitely elevated the quality of service I can provide. Highly recommend for any coach looking to take their business online!

Pros

Trainero is a perfect tool for both individual and group coaching. It provides me everything I need to run efficient online training programs.

Cons

So far, I don´t have any negative experiences to share.

Review Source

VR

Verified Reviewer  
Entreprener  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Trainero review"

October 24, 2024

4.0

Overall I'm pleased. It is better, than I had before. Not too difficult to use. It has many functions.

Pros

As a wellness coach, what I have liked the most is that I can create a group and share files common to everyone, we can chat in a group. It's also easy to share programs. It is good that there are also ready-made programs.

Cons

When you share something for a group, the messages seems to disappear. The customer sees a message, but can not find it afterwards. It was difficult for customers to name their profile in chat.

Review Source

MP

Michael P.  
Director  
Alternative Medicine  
Used the software for: 1-2 years

### "Trainero app review"

October 15, 2024

5.0

Overall, the company and its employees, as well as its app, are amazing. Besides the one con I listed above, this app is exactly what we need and we're looking for to be constructed for us.

Pros

The ease of customization and integration of this software into our current existing business model was very simple, and the software continues to be very adaptable to our needs.

Cons

Since we did the white label version of the app, and paid the appropriate cost for it, there are still Trainer-O watermarks on several parts of the app that are visible to the public and takes away from Our Brands version of uniqueness.

Review Source

JD

Josif D.  
CEO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "The ideal fitness marketplace for local markets"

October 15, 2024

5.0

Even though we still have not involved as many coaches as we thought we would on the platform, we are attracting more and more studios and fitness centers that like to sell their subscriptions on the web shop and to use it as a CRM platform.

Pros

The availability and responsiveness of the team.

Cons

The complexity and the depth of details of their features which sometimes make coaches fear that it is too complex to work with.

Review Source

TL

Thomas L.  
CEO owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Ortophysio"

October 22, 2024

5.0

In every thing that I have used Trainero or been in contact with I have always have a very good experience. So it's a very good solution for every business needing this. I also like that we could brand our logo very easy, it's look very professional.

Pros

I think it is a solution for everything in my business, my customer likes it and I love it. It is easy to use and right on point of what I am needing for my business.

Cons

I haven´t find out anything yet, but we are also in the start of our journey. So lets find out. But my experience is that Trainero listen and fix.

Review Source

MS

Maria S.  
Administrator  
Sports  
Used the software for: Less than 6 months

### "A revolurion to my small business"

October 15, 2024

5.0

Trainero has revolutionized my online training business. I’ve been able to seamlessly organize and sell all my training programs through the app’s built-in online store. The marketing and lead generation tools are excellent because they allow me to target my ideal clients directly within the platform. My clients find the app simple and user-friendly. They love how the direct messaging feature and support groups within the app save time compared to managing multiple groups on social media. Additionally, Trainero’s customer support has been extremely helpful and surprisingly fast, ensuring any issues are resolved quickly and efficiently. I highly recommend Trainero to personal trainers and their clients!

Pros

One of the most useful features in Trainero is how easy it is to create personalized training programs. It’s simplified my workflow, allowing me to focus more on coaching rather than admin tasks.

Cons

Not completely customizable for small brands.

Review Source

SD

Simon D.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Trainero for complete personal coaching"

November 8, 2021

5.0

Overall our experience of the software has been nothing short of excellent - the customer support and adaptability has been very good...plus the integration and new developments coming make this a perfect fit for us.

Pros

I like mostly how well the developers have kept things simple and well thought through in terms of ease of use. The other crucial part is the multiple languages available which suits out business perfectly

Cons

There are some features we are still looking forward to having (which are coming) including bookings and forms. The style of nutrition coaching we do also means we won´t really use the nutrition side of Trainero i.e. meal plan and food tracker possibility - this isn´t so much of a con though as I am sure some coaches will find it very useful...and we can achieve our style of nutrition coaching in the Timeline feature of the software.

Review Source

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