# B4B Payments Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is B4B Payments the right Expense Report solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/201627/B4B-Payments/reviews --- B4B Payments 4.8 (12) [View alternatives](https://www.capterra.com/p/201627/B4B-Payments/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of B4B Payments Ease of use 4.5 Customer Service 4.8 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LH Lucy H. Payments Administrator Automotive Used the software for: 2+ years ### "Bread4Scrap is a quick and easy way to pay customers cashless payments!" April 18, 2020 4.0 I like the system as a business user, it's quick and easy to use to pay our customers, the system is basic but efficient, funds are loaded to our balance a lot quicker now, and this enables me to pay customers quickly But some customers do not appreciate the charges associated, especially the new charge for them checking their balance, as some customers do not own a computer or have internet access to log into the system I used to have a direct contact with Bread4Scrap (\[SENSITIVE CONTENT HIDDEN\]) she was absolutely brilliant, I can not thank her enough for the years of help she has given me with the system! Some customer advisors are hard to understand over the phone, but \[SENSITIVE CONTENT HIDDEN\] was always pleasant and helpful, it's such a shame she has moved departments now, I will really miss her! I have also spoken with \[SENSITIVE CONTENT HIDDEN\] who has also always been very helpful, he has such a friendly voice and seems to be happy to speak with me, this is very reassuring to business users! Overall, I am happy with the system :-) Pros It's quick and easy to use, we log in then pay straight away, so our customers can then use their card to withdraw cash from the cashpoint within minnutes of being paid, they appreciate quick payment! The system itself is simple and straigtforward, and has become even more efficient since partners like ourselves are able to use real time transfers to top up our balance to pay our customers :-) Cons As a business user, it is disappointing that there are no customer services available on Saturday's for partners like ourselves, the only help you can get on a weekend is for lost or stolen cards!!! We are a scrap yard and one of our busiest days is a Saturday, but if a customer needs assistance or a balance transfer onto a new card, we are unable to help them until a Monday morning :-( Reason for choosing B4B Payments My boss chose the system Review Source Response from B4B Payments April 22, 2020 Hi Lucy. Thank you for your review. We really appreciate it. We take feedback seriously, and will look into the potential for providing Saturday customer service in the future. Thank you for working with B4B. CA Christiana A. Victim of slavery support adviser Non-Profit Organization Management Used the software for: 2+ years ### "great service" May 15, 2020 5.0 I have been using this platform for years now and I have been finding it easy; using B4B has been very easy. the people in the customer service and the people who work around the cards are great, gentle, kind and always helpful when you call for any need. this is a card I will recommend to people as it is very cheap and it is also easy to manage as for organisations and for our clients. Every time I call they find a way to help me out, even in the most hardest moment and desperate moment like this lock-down period Pros great customer service team, easy card to issue and use and easy online platform to handle Cons I can't really underline any cons with this service since I have been using it. Reason for choosing B4B Payments that was is what we use as n organisation and it is due to how cheap it was Review Source RR Riaz R. Account Director Information Technology and Services Used the software for: 2+ years ### "Easy to use " April 15, 2020 5.0 Amazing staff that are helpful and knowledgeable. \[SENSITIVE CONTENT HIDDEN\] are true brand ambassadors. Well done guys. Pros Integration was simple and our clients love the the flexibility and easy of use. Customer services is 24/7 and very helpful in the rare instances that they are required. Employees are also very knowledgeable and helpful. Cons Portal is multi-lingual but it would be great if other languages could be added. Reason for choosing B4B Payments Feet on the ground rather than us based with different time zones. Review Source Response from B4B Payments April 16, 2020 Thank you Riaz! We appreciate the kind words. We will look into more languages for our portal. AC Adam C. FInance Officer Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to Use & Issue Prepard Debit Cards - Replaced our old Petty Cash Cheque " May 13, 2020 5.0 We have now got rid of our old school petty cash cheques and we no longer hold petty cash physical cash at depots, each depot has their own Bread Pre Paid Petty Cash card Pros Very easy to set up and issue cards to different employees and they have never had trouble registering the cards once recieved. Easy to reconcile for accounts purposes Cons Reporting could be better to suit our needs but thats a personal issue to us Reason for choosing B4B Payments It suited what we needed and enabled us to stop holding cash in our depots ensuring our staffs safety. Review Source MW Michelle W. Brand and Content Marketing Manager Management Consulting Used the software for: 2+ years ### "Fantastic for reward schemes" April 24, 2020 5.0 I really like the platform. We have had a few issues along the way. but overall I am very happy with the service and the team seem to enjoy the way it all works as well. Pros It is really easy to load, order and manage cards. Balances are visible and controlled centrally. The support team are really friendly and quick to resolve issues. Our team find it really easy to access and use the platform and love that the cards are accepted in most stores. Cons When a card needs to be upgraded I have to ask for the card to be manually added to the list for ID documents to be submitted. All new cards should automatically appear here until the need to upload documents arises. Reason for choosing B4B Payments N/A Review Source Response from B4B Payments April 27, 2020 Thank you Michelle for your review. We greatly appreciate it. DP Darren P. CEO Leisure, Travel & Tourism Used the software for: 1-2 years ### "MyBookingRewards Review" April 15, 2020 5.0 Very good support and response time with manual intervention when required. Trying to expand to meet customer needs Pros Simple and practical with clear functionality Cons Sometimes restrictive in scope and ability to deliver on all requirements, but very stable Reason for choosing B4B Payments Convenience and committed spend Review Source Response from B4B Payments April 16, 2020 Thank you Darren we appreciate the review. MT Megan T. HR Business Parter Legal Services Used the software for: 2+ years ### "Citation Review" May 22, 2020 4.0 Pros The dashboard is very clear and easy to use. I like the new release that you can issue a new card on one account once it is expired as that was previously a con that you had to create a new account. The float makes it easy to manage the funds. Cons That you cannot see a balance on a card. When removing the funds ready for the card to be deactivated, you cannot do this in one go you have to reverse each load individual until it says insufficient funds which is time consuming. Review Source QD Quain D. Finance Officer Accounting Used the software for: 2+ years ### "B4B Experience" May 13, 2020 5.0 It's been amazing. Pros It's easy to use. Easy to obtain information and find all transactions. Cons Having to log in to load money on to the card. Sometimes forget to load the card after making payment to the float. Review Source SH Scott H. Regional Coordinator Leisure, Travel & Tourism Used the software for: 2+ years ### "B4B Payments" April 17, 2020 4.0 Pros All our freelance workers are able to be supported by customer services themselves which takes the pressure off the office to deal with each issue. Cons Difficult to get money off breadcard without being charged Review Source Response from B4B Payments April 22, 2020 Thank you for your review Scott, we really appreciate it. We're here to help. If you'd like to discuss any issues when withdrawing funds from your account, please get in touch with our customer service team. NV Navaratnam V. Finance Director Real Estate Used the software for: 6-12 months ### "Great Customer Service Team " June 17, 2020 5.0 Excellent customer service staff. Very helpful. Seemly no difference in service before and during Covid-19. Pros The software makes it more user friendly and anyone could use it. Although Xero integration is being worked on it is easy to use the data on Xero. Cons Would like to have Xero integration soon. It will reduce my monthly workload to few minutes every week. Reason for choosing B4B Payments Low running cost more of a business model. Review Source AP Andrea P. CEO Utilities Used the software for: 6-12 months ### "GOOD EXPERIENCE" June 16, 2020 5.0 Esperienza gradevole, azienda fatta di persone che ti assistono nelle criticità e ti aiutano a superarle. Pros Le API permettono di sviluppare l'infrastruttura secondo proprie esigenze e l'utilizzo degli ambienti risulta essere semplice ed intuitivo Cons Attendiamo che sia migliorato il processo di identificazione per i sistemi di payout con la possibilità di scegliere se caricare i documenti richiesti tramite il pannello istituzionale o tramite l'app B2C. Reason for choosing B4B Payments stavamo cercando un partner con cui sviluppare una rete commerciale in Italia e le nostre esigenze si sono rivelate compatibili con quelle di B4B Review Source MW Matthew W. VP Treasury Military Used the software for: 6-12 months ### "Great" April 16, 2020 5.0 Pros It is very easy to navigate, and doesn't need a great deal of training. Cons Perhaps more currencies and language capabilities could be added at a later date. Review Source Response from B4B Payments April 22, 2020 Thanks for the review Matthew, we greatly appreciate it. We are actively looking into adding new languages and currencies. If there's a language in particular you're needing, please feel free to let your account manager know and we can add to our priority list. Thanks! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.