--- title: "UmfrageOnline Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about UmfrageOnline Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/201674/Enquetes-Maken/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # UmfrageOnline Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) UmfrageOnline ## What is UmfrageOnline? Online survey creation in multiple languages for businesses of all sizes, with multi-channel distribution and real-time reporting. ## What is UmfrageOnline used for? [Survey](https://www.capterra.com/survey-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,801 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Pros & cons Intuitive and accessible platform Logical survey structuring tools Restrictive and costly pricing Complicated student discount process Starting price $35 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Survey / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UmfrageOnline?[Manage this product listing](https://www.g2.com/products/umfrageonline/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UmfrageOnline 4.6 (1,801) VS. [4.7 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $35 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (1,801) Ease Of Use 4.7 (11,586) Value For Money 3.8 (1,425) Value For Money 4.5 (7,458) Customer Service 4.2 (1,356) Customer Service 4.5 (6,537) ## UmfrageOnline alternatives [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (985)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (966)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (567)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/201674/Enquetes-Maken/alternatives/) ## FAQs about UmfrageOnline Overview ### What problems does UmfrageOnline solve? UmfrageOnline solves the challenge of creating, distributing, and evaluating surveys without technical expertise or manual response tracking. Its question types, templates, logic, links, QR codes, and visual results help students, researchers, educators, and project teams collect structured feedback, run academic studies, and turn responses into usable findings quickly. Answer based on 1322 reviews Overview ### Which roles and teams benefit most from UmfrageOnline? UmfrageOnline is most used by students, pupils, and dual-study participants conducting surveys for coursework, theses, and research projects. Teachers, professors, and education staff use it to collect class feedback and support academic studies. Consultants, social educators, marketing managers, and administrative staff gather stakeholder opinions, evaluate programs, and inform decisions. Answer based on 1791 reviews Overview ### What company size and industries is UmfrageOnline built for? UmfrageOnline is for small-business owners creating customer surveys, with 74% of reviewers from small businesses and Education Management as the top industry at 19%. It also serves Higher Education organizations (18%), Research teams (6%), midsize businesses (11%), and enterprises (15%). Its primary use case is conducting surveys. Answer based on 1791 reviews Features and Usability ### What are the key features of UmfrageOnline? UmfrageOnline includes a survey builder with customizable questions and templates for creating questionnaires. Its question library supports reuse of frequent questions, while question branching and skip logic show respondents relevant follow-up questions. Reporting and analytics provide an overview of responses, and mobile surveys and multi-language options support broader participation. Answer based on 204 reviews Pricing ### How much does it cost and what fees or limitations are included? UmfrageOnline offers a free Basic plan and a $35/month flat-rate Professional plan for one user. Basic includes unlimited surveys but limits each to 10 questions and 100 responses; Professional adds unlimited questions and responses, anonymous surveys, branding, and result export. A free trial is available. Reviewers report advanced features and exports require paid access. Answer based on 456 reviews Getting Started and Support ### How easy is it to onboard and train a team on UmfrageOnline? UmfrageOnline is easy to onboard for teams creating standard surveys, as students and nontechnical users generally learn the clear interface quickly. No formal catalog training formats are indicated; reviewers note that video tutorials and a brief introduction would help. Administrators configuring settings, logic branches, or advanced survey designs may need additional practice. Answer based on 28 reviews Getting Started and Support ### What customer support options does UmfrageOnline offer, and how do users rate the experience? UmfrageOnline offers email/help desk, FAQ/forum, and phone support. Users commonly describe support as fast, friendly, helpful, and competent, with clear answers to questions. Several report prompt contact with a real person, though feedback focuses more on positive service interactions than on recurring support problems. Answer based on 122 reviews Security ### How does UmfrageOnline handle data security and access control? UmfrageOnline uses GDPR-aligned data protection practices, with reviewers citing secure server hosting in Switzerland and data storage in Germany. It also offers roles and permissions for team collaboration, though reviewers say these controls could be more granular. An order-processing agreement is available, while some users report unexpected costs for privacy features. Answer based on 14 reviews Survey creation ### How easy is it to create surveys with UmfrageOnline? UmfrageOnline lets users create professional surveys quickly with templates, drag-and-drop editing, and varied question types. Students, researchers, and small teams find the editor easy to learn, while conditional logic and branding options may require paid plans. Image positioning and changing an existing question format can also take extra work. Answer based on 832 reviews ## Who uses UmfrageOnline? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible platform 96% positive reviews out of 448 Most reviewers find ease of use valuable, highlighting intuitive navigation and quick learning for beginners and experts. Restrictive and costly pricing 66% negative reviews out of 244 Most users report pricing limits free features, imposes strict usage caps, and paid plans are considered expensive. Logical survey structuring tools 100% positive reviews out of 50 Most reviewers describe structure and organization as clear, logical, and user-friendly, streamlining survey creation. Complicated student discount process 61% negative reviews out of 76 Most reviewers indicate student discount is difficult to obtain, with high costs for non-students and cumbersome application. Clear results visualization 98% positive reviews out of 41 Most reviewers indicate overview and presentation deliver intuitive, visually appealing summaries and accessible result displays. Limited free export capabilities 47% negative reviews out of 58 Some users comment export options are restricted, requiring paid plans for essential formats like Excel, PDF, or CSV. ## Features AI summary Based on 10,704 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) UmfrageOnline supports all three features that reviewers rate as most important: **Customizable Questions**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities help businesses create tailored surveys, collect useful responses, and build questionnaires more efficiently, allowing teams to gather better insights and make more informed decisions. Customizable Questions 4.5 (1,099) 93.99% of 1099 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Surveys & Feedback 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Survey Builder 4.7 (1,136) 95.07% of 1136 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.3 (943) 89.40% of 943 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customizable Fields 4.5 (132) 80.30% of 132 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Customizable Templates 4.3 (900) 77.78% of 900 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements UmfrageOnline 18 features ### All Features - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Marketing: Create and send email blasts/campaigns - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment --- Get Advice We can help you find the software with the features you need. Features 4.5 (1,801) 4.5 Based on 1,801 reviews ## Pricing Value for money 3.8 (1425) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/201674/Enquetes-Maken/pricing/) Professional $35.00 Flat Rate,Per Month It includes: - Unlimited responses - Unlimited questions - No Time Limit - Anonymous Surveys - Filter and Export Results - Add Your Own Logo & Colors Business $59.00 Flat Rate,Per Month Enterprise $255.00 Flat Rate,Per Month Value for money 3.8 (1,425) 3.8 Based on 1,425 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (1356) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (1,356) 4.2 Based on 1,356 reviews ## User reviews Overall rating 4.6 Based on 1,801 reviews Filter by rating Counts reflect reviews available in this feed. 5(1195) 4(554) 3(46) 2(3) 1(3) Mentioned topic Recent reviews first, then most helpful RE Reviewer Bachelorarbeit Used the software for: Less than 1 year ### "Tiptop kann man nix sagen " 5.0 November 3, 2026 Pros einfach zu benutzen und offen zugänglich. Habe genau nach so einer Website gesucht und bin direkt zufrieden damit gewesen. Cons noch nicht rausgefunden wie man den Antwortstil ändert wenn einmal festgelegt. Fand dort bisher auch keine Anleitung für. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Student Used the software for: Less than 1 year ### "Easy, GDPR-compliant survey tool for university research" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 2, 2026 I used UmfrageOnline to run a survey for a university research project. Setup was fast, and the results were easy to analyze and export. I would recommend it for academic and small-scale research surveys. Pros Very easy to use, with a clean and clear interface. I could build and publish a survey for my university project in a short time without any training. The pricing is reasonable and the free plan is enough to get started. The results analysis is solid, and exporting the data for further processing is simple. Cons The platform is mainly in German, and there is little English documentation or support content, which can be a hurdle for non-German speakers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administration Used the software for: Less than 1 year ### "Super Tool für die Uni" 5.0 October 28, 2026 Pros Sehr intuitiv und einfach in der Bedienung. Übersichtlich gestaltet und leicht verständlich, sodass man sich schnell zurechtfindet. Cons Die Möglichkeit, ein Studentenkonto zu erstellen, ist etwas versteckt und könnte besser sichtbar platziert werden. Ansonsten kann ich bisher keine Nachteile nennen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Psychologin Used the software for: I used a free trial ### "Umfrage für Teamarbeit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 26, 2026 Guter und freundliche Supportmitarbeiter, der schnell regiert und auch direkt auf die Fragen antwortet. Pros Leicht zu bedienen und übersichtlich. Die Skalierungsmöglichkeiten und oder auch dichotomen Antwortmöglichkeiten Cons Etwas teuer, wenn man nur eine kurze, einzelne Umfrage macht und es nicht innerhalb des kostenfreien Zeitraums schafft Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Studentin Lehramt Used the software for: I used a free trial ### "Fabelhaft!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 26, 2026 Meine Erfahrungen mit UmfrageOnline sind durchweg positiv. Die Plattform ist übersichtlich, benutzerfreundlich und intuitiv gestaltet. Besonders gut gefallen mir die einfache Erstellung von Umfragen und die vielfältigen Auswertungsmöglichkeiten. Auch ohne Vorkenntnisse lässt sich die Anwendung problemlos nutzen. Lediglich die hohen Kosten sind ein Nachteil, wobei der Studentenrabatt eine große Erleichterung darstellt. Insgesamt bin ich sehr zufrieden und würde UmfrageOnline jederzeit weiterempfehlen. Pros Sehr einfach zu bedienen! Alles funktioniert problemlos und es gibt zahlreiche Auswertungsmöglichkeiten. Die Anwendung ist übersichtlich, intuitiv und erleichtert die Erstellung und Auswertung von Umfragen enorm. Absolut empfehlenswert! Cons Am wenigsten gefällt mir der hohe Preis. Ohne Studentenrabatt wäre die Nutzung für mich kaum erschwinglich. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Student Used the software for: I used a free trial ### "Sehr gutes und leicht bedienbares Tool für Studien- und Seminararbeiten" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 24, 2026 Ich nutze das Tool hauptsächlich für mein Studium und bin sehr zufrieden. Die Plattform läuft stabil, das Design ist übersichtlich und das Erstellen sowie Versenden der Umfrage-Links funktioniert völlig reibungslos. Sehr empfehlenswert für Uni-Projekte! Pros UmfrageOnline lässt sich extrem einfach und intuitiv bedienen. Das Erstellen von Fragebögen für wissenschaftliche Arbeiten wie Studien-, Seminar- oder Abschlussarbeiten gelingt ohne lange Einarbeitungszeit. Zudem bietet die Plattform tolle Funktionen zur übersichtlichen Auswertung der Daten. Cons Bisher sind mir noch keine gravierenden Nachteile aufgefallen. Manche fortgeschrittenen Funktionen oder spezielleren Auswertungsmöglichkeiten stehen jedoch erst in den kostenpflichtigen Tarifen in vollem Umfang zur Verfügung, was für Studierende etwas schade ist. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Student Used the software for: I used a free trial ### "Zuverlässiges und benutzerfreundliches Umfrage-Tool für Studium und Praxis" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 24, 2026 Ich nutze UmfrageOnline im Rahmen meines Studiums und bin insgesamt sehr zufrieden. Die Plattform ist übersichtlich und ermöglicht es, ohne lange Einarbeitungszeit professionelle Umfragen zu erstellen. Die Datenerhebung und erste Auswertungen verlaufen reibungslos. Für meine Zwecke ein absolut zuverlässiges Tool. Pros Intuitiv zu bedienende Benutzeroberfläche und schnelle Erstellung von Umfragen. Die Auswahl an Fragetypen deckt alle wichtigen Anforderungen ab, und die Auswertung der Ergebnisse ist übersichtlich gestaltet. Ideal für das Studium und akademische Arbeiten. Cons Einige erweiterte Design- und Exportfunktionen stehen erst in den höheren kostenpflichtigen Tarifen zur Verfügung. Die Anpassungsmöglichkeiten des Layouts in der kostenlosen bzw. Standard-Version könnten etwas flexibler sein. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Studentin Used the software for: Less than 1 year ### "Schnell eingerichtet, übersichtliche Auswertung" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 22, 2026 Ich habe UmfrageOnline für eine interne Mitarbeiterumfrage in unserem Unternehmen genutzt. Die Erstellung war unkompliziert, und die Teilnahme war für die Kolleginnen und Kollegen leicht möglich. Für kleinere bis mittlere Umfragen ist das Tool gut geeignet. Pros Die Umfrage war schnell und einfach erstellt. Die Oberfläche ist übersichtlich, und auch ohne Vorkenntnisse findet man sich gut zurecht. Cons Einige Funktionen sind in der kostenlosen Version eingeschränkt. Das Design der Umfrage ist nur begrenzt anpassbar. Es gibt keine Möglichkeit, automatisch nur die Personen zu erinnern, die noch nicht teilgenommen haben. Bei anonymen Umfragen ist das schwierig. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Vorsitzende Used the software for: 1-3 years ### "Umfragen erstellen super easy " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 22, 2026 Für Verein und Studium perfekt geeignet, modernes Aussehen, auch Umfrageteilnehmer waren zufrieden mit der Benutzeroberfläche. Pros Einfache und gute Gestaltungsmöglichkeiten, mit wenigen Klicks hat man eine funktionelle Umfrage erstellt und kann diese sehr einfach teilen und auswerten Cons Das Abo ist relativ teuer, andererseits bekommt man auch viele Funktionen geboten und für Vereine, NGOs und Studierende gibt es Sonderkonditionen, was nicht bei jeder Softwarelösung der Fall ist Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Student Used the software for: Less than 1 year ### "Gutes Umfragetool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2026 Pros Die Website ist einfach und übersichtlich gestaltet. Die Umfragen sind datenschutzkonform und kostenlos nutzbar. Cons Ich habe bisher keine Nachteile feststellen können. Allerdings habe ich auch noch nicht alle Funktionen ausprobiert. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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