# UmfrageOnline Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UmfrageOnline Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/201674/Enquetes-Maken --- # UmfrageOnline Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) UmfrageOnline ## What is UmfrageOnline? Online survey creation in multiple languages for businesses of all sizes, with multi-channel distribution and real-time reporting. ## What is UmfrageOnline used for? [Survey](https://www.capterra.com/survey-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,730 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Pros & cons Beginner-friendly and straightforward use Clear structure and flexible design High pricing and limited free plan Subscription limits essential features Starting price $35 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Survey / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UmfrageOnline?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.enquetesmaken.com/&name=UmfrageOnline) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UmfrageOnline 4.6 (1,730) VS. [4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $35 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (1,730) Ease Of Use 4.7 (11,449) Value For Money 3.8 (1,367) Value For Money 4.5 (7,340) Customer Service 4.2 (1,299) Customer Service 4.5 (6,425) ## UmfrageOnline alternatives [4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/201674/Enquetes-Maken/alternatives/) ## FAQs about UmfrageOnline Overview ### What problems does UmfrageOnline solve? UmfrageOnline helps teams eliminate the time and technical friction of creating, distributing, and analyzing surveys. It solves clunky survey setup, limited question flexibility, confusing result reporting, and low response convenience with templates, drag-and-drop building, skip logic, mobile-friendly forms, and exports. Students, researchers, HR, and education teams benefit most. Answer based on 1077 reviews Overview ### Which roles and teams benefit most from UmfrageOnline? UmfrageOnline is most used by students, educators, and academic teams that need a simple way to run surveys for coursework, research, and class feedback. Marketing managers, consultants, and administrative staff also benefit by collecting customer or employee input, analyzing responses, and turning feedback into reports and decisions. Answer based on 1662 reviews Overview ### What company size and industries is UmfrageOnline built for? UmfrageOnline is for business owners creating customer surveys, with strongest adoption among small businesses at 73% and education-led sectors. Reviewers most often come from Education Management and Higher Education, each at 18%, followed by Research at 6%. It is primarily used for survey creation and distribution. Answer based on 1662 reviews Features and Usability ### What are the key features of UmfrageOnline? UmfrageOnline includes core survey tools like a drag-and-drop survey builder, customizable questions, and skip logic for conditional flows. Differentiating features include mobile survey support and dynamic content. Reviewers also highlight customizable templates and branding, multi-channel distribution, and real-time reporting with export options for evaluation. Answer based on 658 reviews Pricing ### How much does it cost and what fees or limitations are included? UmfrageOnline offers a free Basic plan for one user, while Professional costs $35/month flat. Basic includes unlimited surveys but only 10 questions and 100 responses per survey; reviewers also mention no Excel export, some 30-day limits, and advanced features behind paid plans. Free trials and student discounts are available. Answer based on 344 reviews Getting Started and Support ### How easy is it to onboard and train a team on UmfrageOnline? UmfrageOnline is easy to onboard for most teams because the interface is clear and intuitive, letting nontechnical users create and share surveys after a short introduction or brief tutorial. Admins and first-time beginners may need more time with settings and advanced features, and reviewers note limited video tutorials or formal training materials. Answer based on 19 reviews Getting Started and Support ### What customer support options does UmfrageOnline offer, and how do users rate the experience? UmfrageOnline offers email/help desk, FAQ/forum, and phone support. Users generally describe support as fast, friendly, and helpful, often noting quick answers from real staff and useful guidance. A few frustrations appear around registration, delayed confirmation emails, and some plan-limit explanations that could be clearer. Answer based on 115 reviews Security ### How does UmfrageOnline handle data security and access control? UmfrageOnline uses privacy-friendly, GDPR-compliant data handling, with reviewers citing data storage on servers in Germany and Switzerland and describing the platform as highly secure. It also includes user roles and permissions for team collaboration. Some reviewers note access controls could be more granular, and privacy-related features may involve extra cost. Answer based on 10 reviews Survey creation ### How easy is it to create surveys with UmfrageOnline? UmfrageOnline makes survey creation easy for beginners and experienced teams through a clear editor, drag-and-drop setup, and many question types. Marketing teams, researchers, and small businesses like the fast setup and flexible edits, though some users find image placement, design customization, and changing question formats less convenient. Answer based on 658 reviews ## Who uses UmfrageOnline? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 467 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 467 reviews Education & Learning 20% Education & Learning 20% Marketing 8% Research & Development 5% Health & Medical 4% Others 62% Top industries Based on 467 reviews Education Management 40% Higher Education 29% Research 13% Marketing and Advertising 9% Other 9% ## Pros and Cons Beginner-friendly and straightforward use 98% positive reviews out of 304 Most reviewers find ease of use outstanding, allowing even beginners to navigate and create surveys effortlessly. High pricing and limited free plan 63% negative reviews out of 180 Most reviewers describe pricing as expensive, with the free version offering minimal features and strict usage limits. Clear structure and flexible design 97% positive reviews out of 142 Most reviewers appreciate design for its organized layout, customization options, and user-friendly presentation of survey results. Subscription limits essential features 79% negative reviews out of 80 Most reviewers indicate subscription restricts access to important features, with high costs and unclear plan details. Intuitive survey platform operation 98% positive reviews out of 91 Most reviewers describe operation as highly intuitive, enabling quick survey setup without extensive training or prior experience. Export options restricted in free plan 39% negative reviews out of 51 Some reviewers report data export is limited or unavailable without a paid plan, complicating result analysis and reporting. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Survey Builder 4.7 (1,087) 94.94% of 1087 reviewers that rated this feature as important or highly important Create and manage surveys Customizable Questions 4.5 (1,048) 94.08% of 1048 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Reporting/Analytics 4.3 (899) 89.43% of 899 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customizable Templates 4.3 (854) 77.52% of 854 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Question Library 4.4 (773) 86.55% of 773 reviewers that rated this feature as important or highly important Pre-written repository of questions that can be reused within a course or for assessment or interviews Question Branching 4.3 (749) 79.71% of 749 reviewers that rated this feature as important or highly important Survey design technique that directs respondents to different questions based on their previous answers UmfrageOnline 15 features Add customized logos and colors to align with company branding Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Create and send email blasts/campaigns Distribute a survey via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews View and track pertinent metrics to find patterns and gain insights from data Skip over or route respondents to different questions based on their previous answers Allow media to be embedded in the question or answer options Create and manage surveys Modifying a website's URL to enhance readability, branding, or campaign alignment Get Advice We can help you find the software with the features you need. Features 4.5 (1,730) 4.5 Based on 1,730 reviews ## Pricing Value for money 3.8 (1367) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/201674/Enquetes-Maken/pricing/) Professional $35.00 Flat Rate,Per Month It includes: - Unlimited responses - Unlimited questions - No Time Limit - Anonymous Surveys - Filter and Export Results - Add Your Own Logo & Colors Business $59.00 Flat Rate,Per Month Enterprise $255.00 Flat Rate,Per Month Value for money 3.8 (1,367) 3.8 Based on 1,367 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (1299) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (1,299) 4.2 Based on 1,299 reviews ## User reviews Overall rating 4.6 Based on 1,730 reviews Filter by rating 5(1146) 4(533) 3(45) 2(3) 1(3) Mentioned topic Sorted by most recent SW Sophia W. Duale Studentin Studium Public Management Public Policy ### "Sehr gute Erfahrungen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2026 Bisher habe ich sehr gute Erfahrungen mit UmfrageOnline gemacht. Pros Dass man so unkompliziert Umfragen erstellen kann. Bisher habe ich erst einmal mit UmfrageOnline gearbeitet. Cons Bisher kann ich nichts negatives sagen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Aline H. Sozialarbeiterin Education Management ### "Super Umfrage" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 July 9, 2026 Bis jetzt sehr gut da die Ergebnisse klar in Diagrammen Dargestellt wird und die Nutzung einfach ist Pros Die Umfrage ist einfach zu Bedienen und ich finde es sehr gut, dass es ein Studentenabo gibt damit die Studenten mit ihrem Budget Quantitative Projekte durchführen können. Cons Ich habe nichts zu beklagen die Umfrage ist sehr gut zu Bedienen und es macht spass sie auszuwerden. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NG Naomi G. Dualer Student Higher Education ### "Sehr empfehlenswert! Perfekt fürs Studium." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 9, 2026 Meine Erfahrungen mit UmfrageOnline sind insgesamt sehr positiv. Die Plattform ist benutzerfreundlich, zuverlässig und ermöglicht es, Umfragen schnell und unkompliziert zu erstellen und auszuwerten. Besonders für kleinere bis mittelgroße Projekte bietet sie alle wichtigen Funktionen in einer übersichtlichen Oberfläche. Insgesamt ist UmfrageOnline eine empfehlenswerte Lösung für alle, die ohne großen Aufwand professionelle Online-Umfragen durchführen möchten. Pros Am besten gefällt mir an UmfrageOnline die einfache und intuitive Bedienung. Umfragen lassen sich schnell erstellen, ohne dass man sich erst lange einarbeiten muss. Besonders praktisch finde ich die übersichtliche Benutzeroberfläche sowie die verschiedenen Fragetypen und Auswertungsmöglichkeiten. Dadurch eignet sich die Plattform sowohl für kurze Feedback-Umfragen als auch für umfangreichere Befragungen. Cons Ein Nachteil ist, dass einige nützliche Funktionen nur in den kostenpflichtigen Tarifen verfügbar sind. Außerdem könnte die Gestaltung der Umfragen noch flexibler sein, um individuelle Designs einfacher umzusetzen. Bei sehr umfangreichen Umfragen wäre zudem eine noch komfortablere Verwaltung und Navigation hilfreich. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LT Lea T. Duale Studentin Management Consulting ### "Sehr Zufrieden für die Nutzung im Studium" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 8, 2026 Allgemein kann ich sagen, dass es eine angenehme Plattform ist, mit der man gut arbeiten kann. Passt gut fürs Studium. :) Pros Die einfache Handhabung bei der Erstellung sowie Beantwortung von Umfragen. Auch das Versenden ist einfach. Cons Dass man mit dem Basis Abo nur eine begrenzte Zeit von 30 Tagen hat, in denen man nur Zugriff auf seine Umfragen hat. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reasons for choosing UmfrageOnline Da ich mich mit den jeweiligen Funktionen auseinandergesetzt habe und UmfrageOnline mich am ehesten überzeugt hat. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Carolin L. Studentin Non-Profit Organization Management ### "Bewertung Umfragetool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 6, 2026 Allgemein ein gutes Tool für Umfragen. Wenn diese nicht sehr umfangreich sind kommt man mit den basic Tarifen aus. Pros Man hat sehr viel Freiheit bei der Erstellung der Umfrage. Die vorhandenen Tools sind sehr hilfreich und ausreichend. Cons Wenn man eine anonyme Umfrage macht oder einzelne Tools verwendet, die nicht kostenlos sind, muss man direkt einen höheren Preis für ein qualifizierteres Konto machen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Celine P. Studentin Education Management ### "UmfrageOnline als Studentin" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 July 6, 2026 Zweite Umfrage die ich mit UmfrageOnline gemacht habe, jedes mal sehr gut funktioniert, schnell zu erstellen, kein großer Aufwand, leicht zugänglich Pros Einfaches Erstellen der Umfrage, Teilen durch Link, man kann sowohl einzelne Beantwortungen als auch eine Gesamtbilanz sehen Cons Export als PDF nur mit Premium Version möglich, schwieriger für Studenten wegen des Geldes, bei Export in Exel dasselbe Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joy B. Marketing Director Higher Education ### "UmfrageOnline – zuverlässige Plattform mit fairen Belohnungen und einfacher Bedienung für Umfragen" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 6, 2026 Ich nutze die Plattform gerne, da sie zuverlässig funktioniert und die Teilnahme einfach ist. Insgesamt eine gute Möglichkeit, sich nebenbei etwas dazuzuverdienen. Pros Einfache Bedienung, Die Plattform ist übersichtlich, bietet regelmäßig neue Umfragen an und die Vergütung ist fair. Die Auszahlung funktioniert zuverlässig und ohne Probleme. Cons Nicht jede Umfrage ist passend und gelegentlich wird man nach einigen Fragen ausgeschlossen. Dadurch geht etwas Zeit verloren. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Janne L. Studentin Higher Education ### "Größtenteils gut" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 July 6, 2026 Super, hat alles gut funktioniert. Keine Probleme außer das nicht alles am Ende kostenlos war wie gesagt. Pros Sehr übersichtlich gestalten. Man kann gut Umfragen erstellen, besser als bei vergleichenden Portalen und es ist größtenteils kostenlos Cons Wenn man die Daten sie man in der Umfrage erhoben hat auswerten will bhzw. die Digramme als PDF speichern möchte kostet das Geld. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BK Bernhard K. Schulleitung Education Management ### "Bewertung\_aus\_Mainz" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 6, 2026 WIr haben die Umfragen zur Vorbereitung einer Feier in der Schule genutzt und sie auch für unterrichtliche Zwecke eingesetzt. Beides kam gut an und hat uns geholfen, Rückmeldung vieler Personen einzuholen. Pros Die Möglichkeit, mehrere Fragetypen zu kombinieren - Freitextfelder, Auswahlfelder... - sowie die vielfältigen Möglichkeiten zu attraktiven und übersichtlichen Aufbau einer Umfrageseite. Cons Dass die Umfragen im kostenfreien Modus zeitlich beschränkt sind und er Hinweis darauf m. E. etwas versteckt platziert ist. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Marie K. Stundentin der Kindheitspädagogin Higher Education ### "Umfrage-Erstellung" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 5, 2026 Bisher waren meine Erfahrungen mit der Website durchweg positiv. Die Bedienung ist einfach, übersichtlich und die Erstellung von Umfragen gelingt schnell. Pros Sehr übersichtlich, leicht zu verstehen und intuitiv zu bedienen. Umfragen lassen sich schnell erstellen. Cons Es ist schade, dass die Anonymität der Teilnehmenden nur mit einem Premium-Konto gewährleistet werden kann. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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