--- title: "UmfrageOnline Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about UmfrageOnline Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/201674/Enquetes-Maken/" page_type: "product" language: "en" --- # UmfrageOnline Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) UmfrageOnline ## What is UmfrageOnline? Online survey creation in multiple languages for businesses of all sizes, with multi-channel distribution and real-time reporting. ## What is UmfrageOnline used for? [Survey](https://www.capterra.com/survey-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,755 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Pros & cons Beginner-friendly and straightforward use Clear structure and flexible design High pricing and limited free plan Subscription limits essential features Starting price $35 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Survey / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UmfrageOnline?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.enquetesmaken.com/&name=UmfrageOnline) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UmfrageOnline 4.6 (1,755) VS. [4.7 (2,917)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $35 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (1,755) Ease Of Use 4.7 (11,493) Value For Money 3.9 (1,388) Value For Money 4.5 (7,380) Customer Service 4.2 (1,320) Customer Service 4.5 (6,465) ## UmfrageOnline alternatives [4.6 (5,306)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (973)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (966)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (2,942)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/201674/Enquetes-Maken/alternatives/) ## FAQs about UmfrageOnline Overview ### What problems does UmfrageOnline solve? UmfrageOnline helps teams eliminate the hassle of building, sharing, and analyzing surveys across scattered tools. It solves slow questionnaire setup, confusing result interpretation, low mobile participation, and technical barriers with drag-and-drop creation, logical branching, real-time analysis, and easy exports. Students, researchers, HR, educators, and project teams benefit most. Answer based on 1189 reviews Overview ### Which roles and teams benefit most from UmfrageOnline? UmfrageOnline is most used by students, educators, and academic teams that need a simple way to collect survey data for coursework, research projects, and classroom feedback. Consultants, marketing professionals, and social sector staff benefit from it for client insights, campaign evaluation, and structured stakeholder or participant input. Answer based on 1738 reviews Overview ### What company size and industries is UmfrageOnline built for? UmfrageOnline is for business owners creating customer surveys, with strongest adoption among small businesses at 74% and Education Management at 19%. It also serves Higher Education at 18%, plus enterprises at 15% and midsize businesses at 11%, and is primarily used for surveys. Answer based on 1738 reviews Features and Usability ### What are the key features of UmfrageOnline? UmfrageOnline includes core survey tools like Survey Builder, customizable templates, and mobile surveys for quick questionnaire creation. Reviewers most often highlight its easy drag-and-drop interface, varied question types, skip logic and question branching, plus real-time reporting, exports, and multi-channel distribution for sharing and analyzing responses. Answer based on 814 reviews Pricing ### How much does it cost and what fees or limitations are included? UmfrageOnline offers a free Basic version for one user, while the Professional plan costs $35/month flat rate. Basic includes unlimited surveys but limits each survey to 10 questions and 100 responses. Reviewers often call paid features and exports expensive, though many say the free tier is useful and student access helps. Answer based on 452 reviews Getting Started and Support ### How easy is it to onboard and train a team on UmfrageOnline? UmfrageOnline is quick to onboard for most team members because the interface is clear and users can build, share, and review surveys with little training. Nontechnical users and students usually get started fast, while admins handling logic branches or settings may need more time. Reviewers mention tutorials, documentation, and responsive support. Answer based on 25 reviews Getting Started and Support ### What customer support options does UmfrageOnline offer, and how do users rate the experience? UmfrageOnline offers email/help desk, FAQ/forum, and phone support. Users generally describe support as quick, friendly, and competent, with clear answers and fast replies from real people when issues arise. Some frustration appears around registration and confirmation delays, but overall the support experience is viewed positively. Answer based on 122 reviews Security ### How does UmfrageOnline handle data security and access control? UmfrageOnline uses GDPR-aligned data protection, secure hosting, and data storage on servers in Germany or Switzerland, with the option to sign a data processing agreement. It also includes user rights and roles for access control. Some reviewers note permissions could be more granular, and privacy-related options may involve extra cost. Answer based on 13 reviews Survey creation ### How easy is it to create surveys with UmfrageOnline? UmfrageOnline makes survey creation easy for most users with an intuitive editor, varied question types, and quick sharing options. Students, researchers, and small teams often build professional questionnaires without much training, though design customization, mobile editing, and changing question logic later can feel restrictive in some plans. Answer based on 814 reviews ## Who uses UmfrageOnline? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Beginner-friendly and straightforward use 98% positive reviews out of 304 Most reviewers find ease of use outstanding, allowing even beginners to navigate and create surveys effortlessly. High pricing and limited free plan 63% negative reviews out of 180 Most reviewers describe pricing as expensive, with the free version offering minimal features and strict usage limits. Clear structure and flexible design 97% positive reviews out of 142 Most reviewers appreciate design for its organized layout, customization options, and user-friendly presentation of survey results. Subscription limits essential features 79% negative reviews out of 80 Most reviewers indicate subscription restricts access to important features, with high costs and unclear plan details. Intuitive survey platform operation 98% positive reviews out of 91 Most reviewers describe operation as highly intuitive, enabling quick survey setup without extensive training or prior experience. Export options restricted in free plan 39% negative reviews out of 51 Some reviewers report data export is limited or unavailable without a paid plan, complicating result analysis and reporting. ## Features AI summary Based on 10,572 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**54%** of reviewers rated this feature as critical) - **Survey Builder** (**53%**) - **Reporting/Analytics** (**45%**) UmfrageOnline supports all three of the features reviewers value most: **Customizable Questions**, **Survey Builder**, and **Reporting/Analytics**. Together, these capabilities help businesses create tailored surveys, build forms efficiently, and review responses with clear reporting, allowing teams to collect better feedback and make more informed decisions. Customizable Questions 4.5 (1,066) 94.09% of 1066 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Survey Builder 4.7 (1,100) 95.00% of 1100 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.3 (919) 89.45% of 919 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customizable Templates 4.3 (869) 77.68% of 869 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Question Library 4.4 (789) 86.57% of 789 reviewers that rated this feature as important or highly important Pre-written repository of questions that can be reused within a course or for assessment or interviews Question Branching 4.3 (759) 79.58% of 759 reviewers that rated this feature as important or highly important Survey design technique that directs respondents to different questions based on their previous answers UmfrageOnline 15 features Add customized logos and colors to align with company branding Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Create and send email blasts/campaigns Distribute a survey via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews View and track pertinent metrics to find patterns and gain insights from data Skip over or route respondents to different questions based on their previous answers Allow media to be embedded in the question or answer options Create and manage surveys Modifying a website's URL to enhance readability, branding, or campaign alignment Get Advice We can help you find the software with the features you need. Features 4.5 (1,755) 4.5 Based on 1,755 reviews ## Pricing Value for money 3.9 (1388) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/201674/Enquetes-Maken/pricing/) Professional $35.00 Flat Rate,Per Month It includes: - Unlimited responses - Unlimited questions - No Time Limit - Anonymous Surveys - Filter and Export Results - Add Your Own Logo & Colors Business $59.00 Flat Rate,Per Month Enterprise $255.00 Flat Rate,Per Month Value for money 3.9 (1,388) 3.9 Based on 1,388 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (1320) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (1,320) 4.2 Based on 1,320 reviews ## User reviews Overall rating 4.6 Based on 1,755 reviews Filter by rating 5(1164) 4(540) 3(45) 2(3) 1(3) Mentioned topic Sorted by most recent MK Mayerlin K. Student Marketing and Advertising ### "OnlineUmfrage Bewertung " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 August 8, 2026 Pros Man kann eine Umfrage selbst erstellen und auch aus vielen vorgefertigten Umfragen auswählen. Die Auswertung ist sehr übersichtlich. Cons Um die Umfragen auswerten zu können ist ein kostenpflichtiges Abonnenten notwendig. Allerdings gibt es für Studenten auch eine kostenlose Option. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Thea W. Student Higher Education ### "Gut geeignet für wissenschaftliche Umfragen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2026 Meine bisherige Erfahrung mit UmfrageOnline ist positiv. Ich nutze das Tool für eine Umfrage im Rahmen meiner Masterarbeit und konnte die Fragen gut nach Themenbereichen gliedern. Die Bedienung wirkt insgesamt zuverlässig und professionell. Besonders hilfreich finde ich, dass sich unterschiedliche Fragetypen kombinieren lassen und die Umfrage dadurch gut an mein Forschungsthema angepasst werden kann. Pros Mir gefällt besonders, dass UmfrageOnline übersichtlich aufgebaut ist und sich auch umfangreichere Umfragen gut strukturieren lassen. Die verschiedenen Fragetypen, Skalen und Antwortmöglichkeiten sind hilfreich, um eine wissenschaftliche Befragung verständlich und sauber aufzubauen. Cons Am Anfang braucht man etwas Zeit, um sich in alle Funktionen und Einstellungsmöglichkeiten einzuarbeiten. Einige Optionen sind nicht sofort selbsterklärend, besonders wenn man eine längere Umfrage mit mehreren Themenblöcken erstellt. Switched from [Survio](https://www.capterra.com/p/150091/Survio/) Die kostenlose Studentenversion war für mich ein Grund, diese gibt es bei survio nicht. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Marc S. Student Package/Freight Delivery ### "Zufrieden und problemlos" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 7, 2026 Gut, oft bei anderen Kommilitonen oder Studenten in der Uni gesehen. Einfach, schnell und meist unkompliziert Pros Einfach und schnell für jeden. In unserem Beispiel an der Seilbahn Koblenz brauchen wir keinen Aufwand Zettel zu drucken. Cons Manche Leute haben kein Handy dabei und ein Druck in Papierform kann sinnvoll sein. Gerade wenn es in der Nähe von altenheimen stattfindet Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZE Zeynep E. Student Research ### "Nutzung für meine Bachelorarbeit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2026 Pros Die Umfrage zur Bachelorarbeit war sehr einfach und schnell zu bedienen. Die Fragen waren klar formuliert und übersichtlich dargestellt, sodass das Ausfüllen problemlos und ohne großen Zeitaufwand möglich war. Insgesamt eine sehr benutzerfreundliche Gestaltung. Cons Ein möglicher Nachteil ist, dass manche zusätzlichen Vorteile und Funktionen nur für Abonnenten verfügbar sind. Ohne Abonnement können bestimmte Angebote oder Extras eingeschränkt sein, was für einige Nutzer weniger flexibel wirken kann. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tobias B. Erzieher Child Day Care Services ### "Übersichtliches Tool zur schnellen Erstellung von Umfragen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 4, 2026 Meine Erfahrungen mit UmfrageOnline sind insgesamt positiv. Das Tool erfüllt seinen Zweck zuverlässig und ermöglicht eine schnelle Erstellung von Umfragen. Besonders gefallen mir die einfache Bedienung und die übersichtliche Oberfläche, wodurch die Nutzung angenehm und effizient ist. Pros UmfrageOnline ist übersichtlich aufgebaut und lässt sich auch ohne lange Einarbeitung intuitiv bedienen. Die Erstellung von Umfragen geht schnell und die wichtigsten Funktionen sind leicht auffindbar. Dadurch kann man unkompliziert Feedback einholen und Ergebnisse auswerten. Cons Bei speziellen Anforderungen oder komplexeren Umfragen stößt die Plattform teilweise an Grenzen. Einige erweiterte Funktionen könnten klarer erklärt oder einfacher zugänglich sein. Außerdem wirkt die Gestaltung an manchen Stellen etwas schlicht. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jens S. Schulleiter Higher Education ### "UmfrageOnline aus Sicht einer Schule" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 3, 2026 Sie ist ein gutes Tool, um schnell und unkompliziert Abfragen und Auswertungen zu erstellen, und erleichtert den KollegInnen die Rückmeldung. Pros Die freie Gestaltbarkeit der Umfragen, dabei intuitive und einfache Menüführung sind eine große Erleichterung. Cons In der kostenfreien Version können 30 Tage als Auswertungszeitraum oft zu kurz sein. Dabei können Daten verloren gehen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Samuel K. Student Education Management ### "Studentenzugang" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 August 3, 2026 Pros das Tool ist sehr Einfach zu bedienen, am Anfang braucht es ein wenig Zeit aber danach geht es gut.. Cons Das noch kein Download möglich ist und nur begrenzt Einsicht in die Resultate und diese Bewertung machen zu müssen nur für den zugang. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SN Stella N. Studentin Research ### "Gutes Tool um schnell und einfach Umfragen zu erstellen." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 2, 2026 Ich hatte bis jetzt eine gute Erfahrung mit UmfrageOnline. Nur habe ich leider den Zeitraum verpasst, in dem ich mit dem Basis Tarif auf meine Umfrage zugreifen konnte. Das war aber mein Fehler. Pros Man hat auch schon mit dem Basis Tarif sehr viele Optionen offen und viele Möglichkeiten, die Umfrage zu gestalten. Man kann sich alle Ergebnisse anzeigen lassen. Darunter zählt eine insgesamt Übersicht und auch einzelne Umfrageergebnisse, welche man gut für eine Datenauswertung und -analyse nutzen kann. Umfragen können einfach und schnell erstellt werden und man muss sich nicht erstmal in das Programm einfinden. Cons Ich fände es sehr praktisch, wenn man bei dem Basis Tarif vor Ablauf des einen Monats bei der veröffentlichten Umfrage, eventuell noch mal ein paar Tage vorher informiert werden würde. Ansonsten habe ich nun noch keine schlechten Erfahrungen gemacht. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BW Bennet W. Student Sports ### "Fragebogen mit OnlineUmfrage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2026 Pros Am besten gefällt mir das simple Durchführen des Erstellens der Umfrage und die Möglichkeiten der Übernahme der Ergebnisse Cons Mit OnlineUmfrage habe ich keine negativen Erfahrungen gemacht. Lediglich die Möglichkeit den Aufbau von Fragen zu kopieren und Durchgängig verwenden zu können wäre praktisch. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VB Valeska B. B.Sc. Architektur Architecture & Planning ### "Bewertung Umfrage online Valeska Block " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 July 30, 2026 Gute Erfahrung Habe eine umfrage für mein Studium gemacht . Ging einfach und schnell Easy Handhabung Pros Einfachheit Schnelle Erreichbarkeit des Kundenservices Kostenlos als Student Guter Support Leicht zu verstehen Cons Mir fällt nichts ein Es war sehr hilfreich und einfach zu verstehen. Dazu noch kostenlos und für Studenten langfristig umsonst Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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