# UmfrageOnline Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UmfrageOnline Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/201674/Workday-Recruiting --- # UmfrageOnline Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) UmfrageOnline ## What is UmfrageOnline? Online survey creation in multiple languages for businesses of all sizes, with multi-channel distribution and real-time reporting. ## What is UmfrageOnline used for? [Survey](https://www.capterra.com/survey-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,701 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Pros & cons Beginner-friendly and straightforward use Clear structure and flexible design High pricing and limited free plan Subscription limits essential features Starting price $35 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Survey / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UmfrageOnline?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.enquetesmaken.com/&name=UmfrageOnline) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UmfrageOnline 4.6 (1,701) VS. [4.8 (495)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $35 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (1,701) Ease Of Use 4.9 (495) Value For Money 3.9 (1,344) Value For Money 4.8 (438) Customer Service 4.2 (1,276) Customer Service 4.7 (428) ## UmfrageOnline alternatives [4.3 (2,926)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (969)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (5,283)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (2,899)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/201674/Enquetes-Maken/alternatives/) ## FAQs about UmfrageOnline Overview ### What problems does UmfrageOnline solve? UmfrageOnline helps teams eliminate the time and technical friction of creating, distributing, and analyzing surveys. It solves clunky survey setup, limited question flexibility, confusing result reporting, and low response convenience with templates, drag-and-drop building, skip logic, mobile-friendly forms, and exports. Students, researchers, HR, and education teams benefit most. Answer based on 1077 reviews Overview ### Which roles and teams benefit most from UmfrageOnline? UmfrageOnline is most used by students, educators, and academic teams that need a simple way to run surveys for coursework, research, and class feedback. Marketing managers, consultants, and administrative staff also benefit by collecting customer or employee input, analyzing responses, and turning feedback into reports and decisions. Answer based on 1662 reviews Overview ### What company size and industries is UmfrageOnline built for? UmfrageOnline is for business owners creating customer surveys, with strongest adoption among small businesses at 73% and education-led sectors. Reviewers most often come from Education Management and Higher Education, each at 18%, followed by Research at 6%. It is primarily used for survey creation and distribution. Answer based on 1662 reviews Features and Usability ### What are the key features of UmfrageOnline? UmfrageOnline includes core survey tools like a drag-and-drop survey builder, customizable questions, and skip logic for conditional flows. Differentiating features include mobile survey support and dynamic content. Reviewers also highlight customizable templates and branding, multi-channel distribution, and real-time reporting with export options for evaluation. Answer based on 658 reviews Pricing ### How much does it cost and what fees or limitations are included? UmfrageOnline offers a free Basic plan for one user, while Professional costs $35/month flat. Basic includes unlimited surveys but only 10 questions and 100 responses per survey; reviewers also mention no Excel export, some 30-day limits, and advanced features behind paid plans. Free trials and student discounts are available. Answer based on 344 reviews Getting Started and Support ### How easy is it to onboard and train a team on UmfrageOnline? UmfrageOnline is easy to onboard for most teams because the interface is clear and intuitive, letting nontechnical users create and share surveys after a short introduction or brief tutorial. Admins and first-time beginners may need more time with settings and advanced features, and reviewers note limited video tutorials or formal training materials. Answer based on 19 reviews Getting Started and Support ### What customer support options does UmfrageOnline offer, and how do users rate the experience? UmfrageOnline offers email/help desk, FAQ/forum, and phone support. Users generally describe support as fast, friendly, and helpful, often noting quick answers from real staff and useful guidance. A few frustrations appear around registration, delayed confirmation emails, and some plan-limit explanations that could be clearer. Answer based on 115 reviews Security ### How does UmfrageOnline handle data security and access control? UmfrageOnline uses privacy-friendly, GDPR-compliant data handling, with reviewers citing data storage on servers in Germany and Switzerland and describing the platform as highly secure. It also includes user roles and permissions for team collaboration. Some reviewers note access controls could be more granular, and privacy-related features may involve extra cost. Answer based on 10 reviews Survey creation ### How easy is it to create surveys with UmfrageOnline? UmfrageOnline makes survey creation easy for beginners and experienced teams through a clear editor, drag-and-drop setup, and many question types. Marketing teams, researchers, and small businesses like the fast setup and flexible edits, though some users find image placement, design customization, and changing question formats less convenient. Answer based on 658 reviews ## Who uses UmfrageOnline? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 458 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 458 reviews Education & Learning 20% Education & Learning 20% Marketing 8% Research & Development 5% Health & Medical 5% Others 62% Top industries Based on 458 reviews Education Management 45% Higher Education 20% Research 13% Civic & Social Organization 11% Other 11% ## Pros and Cons Beginner-friendly and straightforward use 98% positive reviews out of 304 Most reviewers find ease of use outstanding, allowing even beginners to navigate and create surveys effortlessly. High pricing and limited free plan 63% negative reviews out of 180 Most reviewers describe pricing as expensive, with the free version offering minimal features and strict usage limits. Clear structure and flexible design 97% positive reviews out of 142 Most reviewers appreciate design for its organized layout, customization options, and user-friendly presentation of survey results. Subscription limits essential features 79% negative reviews out of 80 Most reviewers indicate subscription restricts access to important features, with high costs and unclear plan details. Intuitive survey platform operation 98% positive reviews out of 91 Most reviewers describe operation as highly intuitive, enabling quick survey setup without extensive training or prior experience. Export options restricted in free plan 39% negative reviews out of 51 Some reviewers report data export is limited or unavailable without a paid plan, complicating result analysis and reporting. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Survey Builder 4.7 (1,068) 94.85% of 1068 reviewers that rated this feature as important or highly important Create and manage surveys Customizable Questions 4.5 (1,023) 93.94% of 1023 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Reporting/Analytics 4.3 (874) 89.36% of 874 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customizable Templates 4.3 (838) 77.45% of 838 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Question Library 4.4 (753) 86.59% of 753 reviewers that rated this feature as important or highly important Pre-written repository of questions that can be reused within a course or for assessment or interviews Question Branching 4.3 (732) 79.78% of 732 reviewers that rated this feature as important or highly important Survey design technique that directs respondents to different questions based on their previous answers UmfrageOnline 15 features Add customized logos and colors to align with company branding Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Create and send email blasts/campaigns Distribute a survey via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews View and track pertinent metrics to find patterns and gain insights from data Skip over or route respondents to different questions based on their previous answers Allow media to be embedded in the question or answer options Create and manage surveys Modifying a website's URL to enhance readability, branding, or campaign alignment Get Advice We can help you find the software with the features you need. Features 4.5 (1,701) 4.5 Based on 1,701 reviews ## Pricing Value for money 3.9 (1344) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/201674/Enquetes-Maken/pricing/) Professional $35.00 Flat Rate,Per Month It includes: - Unlimited responses - Unlimited questions - No Time Limit - Anonymous Surveys - Filter and Export Results - Add Your Own Logo & Colors Business $59.00 Flat Rate,Per Month Enterprise $255.00 Flat Rate,Per Month Value for money 3.9 (1,344) 3.9 Based on 1,344 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (1276) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (1,276) 4.2 Based on 1,276 reviews ## User reviews Overall rating 4.6 Based on 1,701 reviews Filter by rating 5(1125) 4(526) 3(44) 2(3) 1(3) Mentioned topic Sorted by most recent JG Jonathan G. Freiwilliger Entertainment ### "UmfrageOnline auf die 1!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2026 Ich hatte mit anderen Umfragetools nur Ärger, mit UmfrageOnline konnte ich endlich alles perfekt umsetzen! Pros Sehr einfach zu bearbeiten aber unglaublich viele Möglichkeiten, dazu noch sehr übersichtliche Statistiken zu jeder Umfrage einsehbar. Cons Eigentlich alles top bisher, höchstens als einziges Manko dass die Website nicht gut für Smartphones geeignet ist (aber geht sogar noch) Alternatives considered [Doodle](https://www.capterra.com/p/142620/Doodle/) Reasons for choosing UmfrageOnline UmfrageOnline entsroach als einziges meinen Bedürfnissen Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jonas M. Student Computer & Network Security ### "Erste Bewertung." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 June 22, 2026 Fragebogen schnell und einfach erstellt. Leichte Frustation beim Bezahlmodell und musste erst die KI fragen wie ich besser als die Antworten komme. Pros Einfache und saubere Gestaltung der Umfrage. Okay, eine minimale Anzahl an Zeichen ist schonmal nicht so gut. Cons Die Bezahlmodelle und, dass ich zwei Links für die Fragebögen gemacht habe aber die Beantwortungen trotzdem zusammen ausgewertet werden ist dumm. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Steffi R. Student Civic & Social Organization ### "Arbeitsunterstützung" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 22, 2026 Umfrage war schnell und detailliert erstellt und die Auswertung ist einfach und gut zusammengestellt! Pros Einfach und ohne große Hürden anzuwenden. Meine Erwartungen an die Umfrage konnte ganz und gar erreicht werden. Cons Ich habe bis jetzt noch zu wenig damit gearbeitet um die Nachteile bereits benennen zu können. Deswegen kann ich diese Frage noch nicht zu genüge beantworten. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Leonie D. Student Education Management ### "Bewertung von Leonie Drum " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 21, 2026 Es war sehr einfach die Umfrage zu erstellen und sehr übersichtlich. War auch sehr gut dass man es gratis erstellen kann. Pros Dass man kostenlose Umfragen erstellen kann und die Ergebnisse dann sehen kann ohne etwas zu bezahlen. Hilft super für Uniabgaben. Cons Das man die Ergebnisse nur exportieren kann wenn man ein Upgrade bezahlt, dass ist für Studenten etwas blöd. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Lukas L. Student Individual & Family Services ### "Bewertung von Lukas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 19, 2026 hatte relativ wenige, bis jetzt aber gut. Pros simpel unkompliziert für Ersteinsteiger Cons Dass man zahlen muss um die Ergebnisse zu exportieren Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Celine K. Studentin Architecture & Planning ### "Alles einfach mega!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 19, 2026 Super unkompliziert. Starten, Überschriften einfügen, Frageelemente einfügen fertig Pros Einfaches Einfügen von Frageelementen Cons Für viele Funktionen ist ein upgrade nötig Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Maja L. Student Human Resources ### "Sehr unkomplizierte Umfragenerstellung" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 19, 2026 Sehr positiv. Es gibt viele Möglichkeiten für die Umfrage und es ist sehr unkompliziert zu erstellen Pros UmfrageOnline bietet eine einfache und unkomplizierte Möglichkeit, Umfragen zu erstellen und auszuwerten. Cons Ein kurzes Tutorial über die Funktionen fehlt. Dies würde den Einstieg erleichtern und spart etwas Zeit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZN Zehra Nur K. Student Marketing and Advertising ### "Übersichtlich und leicht verständlich" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 19, 2026 Pros Die Plattform ist einfach zu bedienen, übersichtlich gestaltet und ermöglicht eine schnelle Erstellung von Umfragen. Die Auswertung der Ergebnisse ist verständlich und spart viel Zeit. Cons Einige nützliche Funktionen sind nur in kostenpflichtigen Tarifen verfügbar. Außerdem könnten die Möglichkeiten zur individuellen Gestaltung von Umfragen umfangreicher sein. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AE Antonia E. Freiraumplanung B Eng Architecture & Planning ### "Meine ehrliche Bewertung " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Sehr positiv bis zu dem Punkt des Exportierens im Basic abo.. da habe ich als Studentin gerade einen Schock bekommen. Aber ich hoffe jetzt einfach sehr, dass ich das kostenlose Student\*innen Konto nutzen kann.. und dass mir das in dem Zeitraum der nächsten Tage ermöglicht wird, da ich bereits nächste Woche abgeben muss.. Pros Dass alles so schön übersichtlich ist, die einfache und intuitive Nutzung, die vielen vorher eingestellten Möglichkeiten zur Auswertung. Das Design. Cons Dass das exportieren der Daten nicht für jeden kostenlos ist und ich das auf den ersten Blick nicht erfasst habe.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GR Gabriel R. Soziale Arbeit Dualer Student Individual & Family Services ### "IU Studierender SozArb Umfrageonline Bewertung" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Positiv bis jetzt. Ich hab die Seite im Rahmen eines Kurses über quantitative Forschung zum ersten Mal heute angewendet und bin begeistert. Pros Die Übersichtlichkeit und wie einfach die Anwendung zu verstehen ist. Weiter gefallen mir die Übersichten in der Auswertung der Antworten. Cons Bis jetzt habe ich relativ wenig Kritikpunkte. Ich fände es vielleicht gut, wenn man um die Auswertung zu erleichtern die Fragen nach Variabel-Kategorien einteilen kann. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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