# WiseFax Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WiseFax Software - reviews, pricing plans, popular comparisons to other Fax Server products and more.

Source: https://www.capterra.com/p/201713/WiseFax

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# 

 WiseFax Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 10, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

WiseFax

## What is WiseFax?

WiseFax is an online fax solution that allows users to send and receive faxes through a web browser or desktop and mobile apps. The service offers pay-as-you-go and subscription plans. It provides fax numbers for receiving faxes. WiseFax supports various file formats for faxing documents, photos, and scans. The software has tools for editing, such as adding cover pages, signing forms, and enhancing images before sending.

## What is WiseFax used for?

[Fax Server](https://www.capterra.com/fax-server-software/)

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.99

Per User, One Time

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WiseFax

4.1 (9)

VS.

[5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/)

Starting Price

$0.99

Per User, One Time

Starting Price

$29.99

per user, per month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (9)

Ease Of Use

4.9 (363)

Value For Money

3.9 (8)

Value For Money

4.9 (273)

Customer Service

3.9 (7)

Customer Service

5.0 (233)

## WiseFax alternatives

[4.8 (86)](https://www.capterra.com/p/197267/mFax/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (51)](https://www.capterra.com/p/172834/FaxLogic/reviews/)

Starting price

$49.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[iFax](https://www.capterra.com/p/198884/iFax/)

[4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/)

Starting price

$9.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198884/iFax/)

[eFax](https://www.capterra.com/p/174254/eFax/)

[4.0 (70)](https://www.capterra.com/p/174254/eFax/reviews/)

Starting price

$18.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

71%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/174254/eFax/)

[View all alternatives](https://www.capterra.com/p/201713/WiseFax/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Delivery Tracking

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Email to Fax

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Send and receive emails by electronic fax

Archiving & Retention

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

FoIP

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Send/receive faxes through fax over IP connection

Automated Routing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Tickets are automatically assigned to specific agents based on predefined rules

Electronic Faxes

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, edit, preview, and send faxes electronically

WiseFax 8 features

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Tickets are automatically assigned to specific agents based on predefined rules

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Create, edit, preview, and send faxes electronically

Send and receive emails by electronic fax

Receive faxes directly in the email account

Send/receive faxes through fax over IP connection

Track the status over time for a request, process, asset, or transaction

Features

4.1 (9)

4.1

Based on 9 reviews

## Pricing

Value for money

3.9 (8)

Basic

$0.99

Per User,One Time

Value for money

3.9 (8)

3.9

Based on 8 reviews

## Support, customer service and training options

Customer Service

3.9 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (7)

3.9

Based on 7 reviews

## User reviews

Overall rating

4.1

Based on 9 reviews

Filter by rating

5(7)

4(0)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

GC

Guy C.

cfo

Construction

### "Their invoicing dept is efficient. Their faxing or service department is non-existent"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 18, 2024

Very disappointing. It was a slow process that efficiently billed me but did not deliver the advertised service or price.

Pros

WiseFax, Efax and or Vanaia have an exceptionaly proficient billing department. They will efficiently take funds from your credit card. That is the end of their efficiency.

Cons

Their online advertisement was deceptive. click bait and when you go through a multitude of steps to where it will finally send the fax, it asks for a credit card to pay for a charge far exceeding the original advertised amount. After paying the excessive fee, it still doesn't work. tried twice with this service. unsuccessful

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 28, 2024

We understand how important it is for your faxes to go through smoothly. WiseFax offers an easy to use pay-as-you-go fax sending service. WiseFax charges only once per fax when using the pay-as-you-go service. We kindly invite you to contact us at support@wisefax.com. We will be happy to assist you in getting your fax successfully sent. Warm regards, WiseFax Team

LM

Lisa M.

Technical Writer

Computer Software

### "Used for Overseas Voting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 21, 2024

I had a great first experience with WiseFax, which I used to fax my overseas ballot to my state registrar of voters. It was easy, affordable, and fast. I liked that you could send it with or without a cover sheet and they sent an email confirmation when it was sent. I received a confirmation from my state that my ballot was counted. Only thing I might like in the future is the option of a color fax - fortunately this didn't matter with my ballot, even though the oath and envelope were colored. I used their website but I know they also have a mobile app. This experience was so much better than the physical fax method I used in the last election, which was fraught with issues.

Pros

It was easy, affordable, got confirmation. Liked that I could upload from my laptop to their website and was not forced to use a mobile app, although they have that as an option too.

Cons

No option for color. I did not require it this time, but I might need it in the future.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GG

Gregory G.

Reseller

Wholesale

### "Fax with ease. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 28, 2022

Overall, I am pleased and will continue to utilize WiseFax. Really easy to use and maneuver, I can receive fax also. And it did not require a lengthy set up before getting started.

Pros

I liked how easy it was to download and begin using instantly. Also, like that I can receive fax as well.

Cons

I had a Windows Notepad letter that I wanted to fax, but it was unsupported.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

David T.

Consultant

Government Relations

### "Super customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 10, 2022

My overall experience with WiseFax has been very good. I am writing this review because I think WiseFax's customer service is first rate. I sent a fax (my second one), using some parts of the earlier fax. On sending the fax, the earlier materials somehow became reduced so as to be ineligible. I noticed this in the confirmation. I wrote to the customer service email, received a response that day, and by the next day the customer service rep had resent the fax on my behalf, free of charge, and with an incredibly personal and professional approach. It was an important fax, so I appreciate this level of attention to customer service and satisfaction. Will definitely use again!

Pros

Easy to use, excellent pricing, confirmation

Cons

Can't really think of anything at the moment. Very good, overall.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andrej V.

project manager

Information Technology and Services

### "Best online faxing with no subscription"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2021

Really great if you send faxes only from time to time as you don't need a subscription.

Pros

As this is a pay-as-you go service, you don't need any subscription. Uploading any type of document, image or form is straight forward, and you can also fill them in, edit them, add signature etc. After inserting the receiver's fax number you are ready to send a fax. Done in few simple steps.

Cons

Service is great and reliable, so I can't find any disadvantages.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dragan I.

project manager

Information Technology and Services

### "Easy to use, very transparent and user friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2021

Supports faxing any type of document, editing it before sending, also great for faxing worldwide.

Pros

Sending faxes is very easy, and supports sending a great variety of document types and images. A great option is to subscribe to fax number, so you get an US fax number, where you receive faxes, and from where you also send them, also worldwide. When new fax arrives, you are instantly notified, and you can check it from anywhere, as WiseFax works perfect on any device. Everything is in place, transparent, easy to use, and absolutely without any problems.

Cons

I really can't find any cons in user experience or functionallity. Works just great!

Switched from

[eFax](https://www.capterra.com/p/174254/eFax/)

WiseFax is easier to use, very reliable, and super user friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

David M.

project manager

Information Technology and Services

### "Excellent for small business use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 24, 2020

Me and my colleagues are now using WiseFax as our common business online fax machine. With one single account we can all receive and send faxes from office or when working from other location.

Pros

For one single subscription WiseFax gives you an US fax number, that can be used by all members of your small business. All members can preview received faxes, and also send faxes from anywhere. You can fax almost any type of document – I tried uploading docs, pictures for plans, spreadsheets. Just upload, no manual conversion needed. And faxing and checking faxes works great also on smartphone. User interface is simple and transparent. Support is also very helpful. Great online fax!

Cons

I really can't find any disadvantages. Works great and without any problems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Rasto R.

project manager

Information Technology and Services

### "Great online faxing service. Easy to use, reliable."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 1, 2020

Very satisfied. Reliable, easy to use.

Pros

WiseFax is a great solution if you need a fax number to which you can receive faxes, and possibility to send faxes from computer or tablet. Getting the fax number is an easy procedure, and monthly subscription is very affordable. On the other hand, sending faxes (over 10 free faxes, included in subscription) is a little bit pricey, but service is great, reliable and extremely easy to use. Uploading any type of document (all MS Office and image formats are supported, as well as many others, including Apple documents) is quick and simple. WiseFax offers also adding a cover page to fax, and editing document before selecting country (all world supported) and fax number. Preview of sent and received faxes is transparent, and you can download fax confirmation copy. Also, when I receive a new fax, I always get mail, so I don't miss anything.

Cons

Price for sending faxes is higher then with some other online faxes, but I think this is the only disadvantage of WiseFax. And if you don't send a lot of faxes, you cover them already with subscription (10 free faxes).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

AK H.

Author

Judiciary

### "RIPOFF"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 21, 2020

This service is a ripoff.

Pros

This looked like a great deal for sending/receiving faxes, but you're only renting a fax number and the faxes cost extra and are very expensive.

Cons

The ad is deceptive. This looked like a great deal for sending/receiving faxes, but you're only renting a fax number and the faxes cost extra and are very expensive. This service is a ripoff.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 4, 2020

WiseFax is using both pay-as-you-go and subscription based models. Pay-as-you-go model is most suitable for customers that send faxes occasionally, while subscription based model is required for receiving faxes using your own fax number. Porting your existing fax number to WiseFax is also possible, if you wish to use your own fax number. Monthly cost of a subscription is $8.00 and includes one fax number to which you can receive up to 300 pages per month, and 10 fax tokens for sending faxes. One fax token suffices for sending one page to most countries. Additional supplementary packages and volume discounts are available. Please do not hestiate to contact us at info@vanaia.com should you require any additional information or assistance.

[View all Reviews](https://www.capterra.com/p/201713/WiseFax/reviews/)

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