# REVIEWS.io Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about REVIEWS.io Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/201733/REVIEWS-io --- # REVIEWS.io Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) REVIEWS.io ## What is REVIEWS.io? REVIEWS.io is a review collection software that helps businesses gather and display customer feedback across various online platforms. The platform offers features like surveys, UGC galleries, review syndication, and more. It can help companies boost their online reputation, increase customer engagement, and drive sales growth. ## What is REVIEWS.io used for? [Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $89 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for REVIEWS.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.reviews.io&name=REVIEWS.io) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### REVIEWS.io 4.6 (9) VS. [5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting Price $89 Flat Rate, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (9) Ease Of Use 4.9 (1,201) Value For Money 4.4 (9) Value For Money 4.8 (832) Customer Service 4.4 (9) Customer Service 5.0 (837) ## REVIEWS.io alternatives [4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (703)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (80)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/201733/REVIEWS-io/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Review Notification 4.9 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Notifies a business when a review is left Review Request 5.0 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Review Badge Management 5.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Allows businesses to manage badges from review websites. Review Monitoring 5.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Social Sharing 4.7 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Allows businesses to share their videos on social media. Dashboard 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics REVIEWS.io 36 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Leave comments and notes on documents for others to view Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Manage, store and organize emails within the system or via third-party apps Reminders sent via email Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Planning and managing of resources and procedures to mitigate the impact of events and incidents Allows businesses to manage badges from review websites. Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Send messages via SMS Market event via social media tools Allows businesses to share their videos on social media. Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes An extended application or connector that enables users to perform additional services with their current set of tools Features 4.3 (9) 4.3 Based on 9 reviews ## Pricing Value for money 4.4 (9) Free Trial Growth $89.00 Flat Rate,Per Month Value for money 4.4 (9) 4.4 Based on 9 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Intercom](https://www.capterra.com/p/134347/Intercom/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Bing Visual Search](https://www.capterra.com/p/180640/Bing-Visual-Search/)[ Google Search Console](https://www.capterra.com/p/210297/Google-Search-Console/) ## Support, customer service and training options Customer Service 4.4 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (9) 4.4 Based on 9 reviews ## User reviews Overall rating 4.6 Based on 9 reviews Filter by rating 5(7) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent FA Frank A. Head of Digital Business Supplies and Equipment ### "Feature‑Rich, Platform‑Agnostic Reviews System With Some Setup Quirks" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 21, 2026 Once Reviews.io was fully implemented, it settled into the background and simply feeds reviews and Q&A into the places our team already works. We step in when there’s a question or a review to reply to, and otherwise it doesn’t demand attention. Performance has been steady, widget loads have been predictable, and we haven’t needed to re‑engineer any processes to keep it running. It’s become a dependable part of our feedback loop rather than another tool to actively manage, which is exactly what we needed. Pros We moved to Reviews.io after our previous provider dropped support for all non‑Shopify platforms, so having something genuinely platform‑agnostic was essential. Reviews.io offered the same bundled Q&A functionality we relied on and has one of the fairest pricing structures I’ve seen, especially since cross‑site review syndication is available on a lower plan tier than competitors who charge more for it. Being an approved Google review partner also mattered. The surveys feature turned out to be much more useful than I expected, both embedded on our site and as a follow‑up option after someone leaves a review. It can also collect both product and company reviews, something our past two platforms couldn’t do. The integrations with our helpdesk and email marketing tools have been especially valuable because they let us reply to reviews and Q&A directly from systems we already use. Across the three dedicated review platforms we’ve used over time, each performed similarly in generating reviews, and all of them—including Reviews.io—consistently outperformed our ecommerce platform’s native review tool. Syndication support for multiple stores and even certain marketplaces like Walmart adds reach that native tools can’t match, and widget load speeds have been reliably decent without getting in the way of performance. Cons Setup took more effort than some alternatives, mainly because importing past reviews required sending CSV files to their support team instead of uploading them directly. This generally worked, but since some of our SKUs begin with a leading zero, that digit was stripped during import when the file wasn’t treated as text, causing certain reviews to be mis‑assigned without us realizing until much later. The BigCommerce integration also required manual edits to our theme, and the default code didn’t work correctly for our mostly stock theme; their team customized it over a couple of weeks and mentioned that this work is normally billable, but they completed it for us at no charge, which I appreciated even though the need for customization delayed setup. Some widget behaviors feel unconventional, such as star ratings opening a modal instead of scrolling to the on‑page reviews, and the popup doesn’t always respect settings like hiding Report or Share links. Disabling the popup leads to minor UI quirks that required CSS fixes. While most review widgets are solid, the Social Proof widget is buggy, tends to duplicate entries, and doesn’t let you delete generated images, which clutters the dashboard. I’ve also noticed occasional duplication where the same review text shows up as both a product and company review. Another area that could be improved is permissions: even the lowest‑level users can click the global “Pause email sending” button, and we had an incident where it was clicked accidentally because it wasn’t obvious that it affects all outgoing review emails platform‑wide rather than just one order. More granular permissions or a clearer warning would help prevent this. Switched from [Judge.me](https://www.capterra.com/p/215990/Judge-me/) Judge.me sunsetted support for non-Shopify platforms Alternatives considered [Stamped.io](https://www.capterra.com/p/215605/Stamped-io/) [Fera](https://www.capterra.com/p/10002806/Fera/) Reasons for choosing REVIEWS.io Fera.ai was easy to implement but lacked key features we depend on, such as Q&A, surveys, and Google‑approved review provider status. I also evaluated Stamped.io, but their pricing for review syndication was higher, they didn’t support company reviews, and they’ve since shifted to Shopify‑only support, which would have put us right back in the situation we were trying to avoid. Reviews.io offered the right balance of platform independence, features, and fair pricing, making it the best long‑term fit for our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KU Kevin U. Chief Of Staff Health, Wellness and Fitness ### "Beste Review Software am Markt" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2023 Pros Wir lieben Reviews.io. Unseres Erachtens die beste Review Platform am Markt. Es hilft uns dabei Review Collection zu automatisieren und auf verschiedenen Plattformen Reviews ohne Aufwand zu sammeln. Gleichzeitig ist das Team super hilfreich und gibt proaktiv Verbesserungsvorschläge. Cons Nicht viel. Rund um glücklich. Ggf. für kleinerer Unternehmen zu teuer. Switched from [Yotpo](https://www.capterra.com/p/144389/Yotpo/) Preis Leistung bei Reviews.io besser, und das Team bei Reviews.io hat wirklich geholfen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jamila L. Digital Marketing Associate Real Estate ### "The Best review collecting software out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2022 Pros I have tried out almost every review collecting software out there and Review.io is hands down the best one. It's easy to use, has a great customer service department, and the design is clean and modern. I can't remember the last time I had to contact customer support because everything just seems to work and look beautiful without any issues at all. I highly recommend this tool! Cons I would love to see more popup designs for displaying reviews. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GC Graeme C. Growth Marketer Financial Services ### "collecting reviews has never been this easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2022 Pros Reviews.io is an amazing tool to help gather reviews and display them in an easy-to-read format. It is a must-have for any site owner looking to collect reviews from their customers or clients. It's a simple, streamlined tool that does exactly what it says it does and doesn't get in the way of anything. 10/10 would recommend! Cons I haven’t noticed any cons in this tool yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Christopher C. Managing Director Packaging and Containers ### "Good well respected reviews platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2022 Pros Helps with google SEO listings. Honest and well managed. Fair value for money. Great trust signal for potential customers. Review booster is great to encourage non ecommerce customers to review. Better value and in my opinion more reliable than trustpilot. Good split between company and product reviews. Gains useful feedback to help us improve. Cons Some features locked behind an additional paywall. Reviews.io company pages can sometimes appear below Trustpilot's page. Alternatives considered [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Reasons for choosing REVIEWS.io Better value for money, ownership of our own reviews, nice easy to use platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nishtha M. CEO Marketing and Advertising ### "Most efficient way to collect reviews directly on site or landing pages" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2022 Pros Review.io is hands down the best app I've found to collect reviews directly on site or on a landing page for my clients. The setup process is super easy, the interface is nice and clean, and it's incredibly efficient at gathering reviews for products. The company has a fantastic support team that is quick and responsive, which is awesome because not many SaaS companies are as responsive as they should be. If you have any connection with ecommerce get this app! Cons They should offer more designs for review notifications. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Paul B. Ecommerce Business Owner Retail ### "simple and effective software for collecting reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2022 Pros reviews.io is such a great software. I had run into a lot of problems with automating my review gathering process and was starting to get sick of it. From the moment I set up reviews.io, I was able to build a review database that has changed the way my business operates. The software interface is super simple and easy to use, even for someone like me who isn't all that tech-savvy. The customer service is excellent and their team always responds to questions in a timely manner I can't recommend this app enough to anyone who has been struggling with this review collection process! Cons no cons for this software. This software is amazing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GZ Gabriel Z. Performance Marketing Financial Services ### "Best review aggregator in the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2022 Pros All the functionalities that you can expect from a review aggregator at a great price. Cons Nothing to be honest, nothing to complain to be honest. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BT Benjamin T. CEO Health, Wellness and Fitness ### "Customer service had a hard time returning my money - bad experience" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 6, 2022 Poor customer service. Pros Easy to use. Widgets worked fine on my website. Cons Just use Google Reviews instead. I didn't like my experience with reviews.io Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/201733/REVIEWS-io/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)