# ARI Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ARI the right Auto Repair solution for you? Explore 660 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/201737/ARI/reviews --- ARI 4.6 (660) [View alternatives](https://www.capterra.com/p/201737/ARI/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 1st, 2026 # Reviews of ARI Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews KS Kevin S FounderAutomotive, 2 - 10 employeesUsed the software for: I used a free trial. “I liked the ability to have a all in one crm and shop work flow type of system, allowing both customer and I to have repair statuses, information of the vehicle saved under each customer. And in comparison to other types of shop programs I feel this is a great competitor price point.“ April 28, 2026 GY Gustavo Y OwnerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “That it doesn’t provide repair guides and that it doesn’t have automatic messages sent to customers for reminders of payments and other critical topics“ April 28, 2026 GP Geoffrey P OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “ARI has inspection sheets, The best AI labor guide I have used, reports to show me what my business is doing, and sends my customers service reminders.“ April 29, 2026 SP Stephen P OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “Some of the functions with the integration with Quickbooks do not work such as bulk syncing with the customer invoices.“ April 29, 2026 DE Dustin E Owner TechnicianAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “Workflow Management: Streamlines the daily grind by making it easy to convert estimates to invoices and manage appointments, which helps reduce administrative "desk time."“ April 28, 2026 cn chris n ownerAutomotive, 2 - 10 employeesUsed the software for: 6-12 months. “One downside I’ve noticed with ARI Automotive Repair Software is the inconsistency in labor times and pricing within the system.“ May 1, 2026 TH Tyler H CEOAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “While ARI is designed as a general mechanical shop management tool rather than an ADAS-specific platform, its flexibility allowed me to easily adapt it to my calibration and diagnostic workflows with great success.“ April 29, 2026 CS Charles S OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “there is one main approvement i think they should make and that is a lot of industries uses square and they do offer it for online purchases but should also integrate it for in person also, they are partnered with 360 payment and i think its wrong to charge people per transaction then also charge a monthly fee on top of that. “ September 21, 2025 ## Showing most helpful reviews Showing 1-25 of 660 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeffrey R. Owner Automotive Used the software for: Less than 6 months ### "Best software for the price, still feels clunky. " July 12, 2025 4.0 It was overall okay. Writing invoices was very easy and they presented a very professional feel. Navigating the software was king old of clunky and awkward. Sometimes the vehicle I wanted to add just wasn’t there. The vin decode did work well and the integration with Carfax was nice. Pros It’s got everything an automotive shop would need to survive in the digital world. It offered all these features at a fraction of the price of its competition. Cons It’s kind of clunky. I used it primarily as a mobile mechanic and the phone interface leaves a lot to be desired. It is function, don’t get me wrong, it’s a scaled version of the web app. I’d like a slicker, easier to use and navigate interface. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reason for choosing ARI The price of ARI was a fraction off everyone else’s price. Review Source JM Jason M. owner Automotive Used the software for: Less than 6 months ### "Great software for starters in a small business. " April 28, 2026 5.0 Overall, this is a great software solution for small shops. It offers great value for the price, and I was impressed by how easy it was to get started. The software's capabilities are well-matched to its price. Pros You get human customer support. Replies to question fairly quickly. Bugs and issues usually get fixed fairly quickly. Always continuing to improve the software. Great value for money compared to the well-known companies in the same field. Lots of extras are included compared to the large companies. It has pretty much what one may need to start out without breaking the bank or contracts. Cons Still lots to improve in the accounting and integration with QuickBooks. Purchase order numbering is still not working 100%. Inventory management in keeping records of what you order, how the inventory gets into the system and creating duplicate parts in inventory where one should be able to trace back to the work order/invoice is not available. Alternatives considered [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing ARI Price and no contract or setup fee. Very easy to deal with and pricing is clear and simple. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Price, old interface, complex at times, not easy to start with. Review Source JD Jessie D. Office Manager Automotive Used the software for: 6-12 months ### "High Potential" April 28, 2026 3.0 I feel it has potential and I will hang on until improvements are made because I feel it is going in the right direction overall. Pros Value for money is the major pro with this software. I like features that make things easier. The Labor Definitions. Invoices take less time than with other software. Cons Interface, Slowness, Syncing, Integrations and Invoice template are in need of some upgrades. Emailing feature has had some hiccups with customers. Major information that should be more visible or prominent. Alternatives considered [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)[RepairShopr](https://www.capterra.com/p/133945/RepairShopr/)[Fullbay](https://www.capterra.com/p/170876/Fullbay/) Reason for choosing ARI Price of the product was the major sell for us. Switched from [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Shop Monkey Upgrade ended up being a downgrade. Review Source EC Eric C. CEO Automotive Used the software for: 1-2 years ### "ARI is the perfect partner for a small mechanic business " April 29, 2026 4.0 ARI has been essential in making my business easier to manage and saves me tremendous amounts of time making my business more profitable and giving my customers better service. Pros I love the AI labor guides. They are fairly accurate and the small changes that I do have to make save me hours over what I used to spend to create quotes from scratch. Cons It also deals with the AI labor guides. Occasionally it will create a guide that is incorrect for the vehicle. That is selected. There is no way that I have seen to get the AI to correct the guides. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[ProDemand](https://www.capterra.com/p/10021584/ProDemand/) Reason for choosing ARI The primary reason that I chose ARI was cost. I am a small mobile mechanic. All of these other products were created for large shops. The cost was to high and while they had some features that I would have liked to use there many features that I wouldn’t and couldn’t use. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) It was do generic for my use. And the quote building process in the CRM was long and painful Review Source RB Robert B. CEO Automotive Used the software for: 6-12 months ### "The BEST Bang for Buck Automotive Platform" April 29, 2026 5.0 Overall experience with ARI has been a blast, super responsive and in the time I have used ARI I have seen 2 UI updates. Just showing how much they are wanting to update and improve their platform. Pros The thing I like the most about ARI is how organized everything else. I mean from customers to vehicles to tax information. It is all super easy to find and navigate. Cons I think maybe the thing I like the least about ARI is the M1 integration. Sometimes it works and sometimes it doesn't it really is just kind of hit or miss sometimes with how the M1 labor time integration works Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reason for choosing ARI ShopMonkey and Tekmetric were just way too expensive. I mean why would I need to use one of them when I get everything I need under ARI's umbrella Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Wave did not look professional enough and did not have near enough the features I was looking for a in a premium product. Review Source AL Adam L. OWNER AND TECHNICIAN Automotive Used the software for: Less than 6 months ### "DONT BE IN DOUBT BY THE PRICE!!" April 28, 2026 4.0 OVERALL IM SATISFIED WITH IT AND PLAN IN THE FUTURE TO GET THE FULL ACCESS TO BE ABLE TO LOOK UP REPAIR INFO. Pros THE PRICE POINT IS NUMBER 1. BUT EASE OF ACCESS IS GREAT AS WELL. WOULD PROB WORK BETTER IF I HAD TIME TO SIT DOWN AND FULLY LEARN HOW TO USE ALL ITS FUNCTIONS. MY CUSTOMERS RAVE ABOUT IT TOO! SMS INVOICES ARE DETAILED FOR THEM TO UNDERSTAND WHAT IM DOING TO THEIR VEHICLE. Cons IM POSITIVE THERES MORE IN THE SOFTWARE TO MAKE THINGS RUN EASIER BUT FIGUREING THEM OUT IS A LITTLE CONFUSING. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/) Reason for choosing ARI I CHOSE ARI DUE TO PRICE POINT. STARTING A NEW BUSINESS WITH LOW OVERHEAD MEANT FINDING AN INVOICE SERVICE THAT WASNT GOING TO BREAK ME BEFORE I EVEN GOT STARTED. Review Source DW DOUGLAS W. Boss man Doug Automotive Used the software for: 2+ years ### "I've been a subscriber for over 2 years" April 29, 2026 4.0 The software demonstrates commendable functionality. While customer support could benefit from enhancement, the product offers significant value for its cost. Pros The cost-effectiveness of this service offers exceptional value. The bookkeeping software is built right in Cons It appears that some of the labor times are slightly inaccurate. The system could use an update to reflect the proper labor time Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[ALLDATA](https://www.capterra.com/p/10010667/Alldata/) Reason for choosing ARI The price is much better with ari its much more affordable Review Source CS Chad S. Mechanic and owner Automotive Used the software for: 6-12 months ### "Super awesome for work flow" April 28, 2026 5.0 Highly efficient and helpful, always new updated and improvements, support from staff, overall game changer Pros Easy to use for mechanics service advisors and managers and customers all in one portal and digitally shareable Cons Looking forward to more integrations and leads through the service and maybe the option to make it more personal Alternatives considered [Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Reason for choosing ARI Cost, updates, integrations, appeal, ease of use Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) It wasn't auto specific, it wasn't easily integrating, the forms were choppy, ARI much smoother interface and easy to navigate Review Source AA Albaraa A. Owner Automotive Used the software for: Less than 6 months ### "Honest review from a mobile brake repair service owner" April 29, 2026 5.0 I'm extremely satisfied with ARI during the period that I have been using it and I plan on continuing to use it in the future. I look forward to the future updates! Pros What I like the most about ARI is the amount of features if offers for the price point, I like the integrations that ARI offers, it makes everything much easier and I don't have to navigate to multiple software which is a huge plus. Another aspect that stood out to me is the customer support, the response time is extremely quick and very open to feedback, they have been really helpful and the response time makes work so much smoother and quicker. I also love the fact that ARI offers a client portal and customer relationship management features. Overall I'm very impressed with the quality and service that ARI provides. Cons Some things that I would like to note are the limited invoice template options (enabling qr code for custom invoices, editing certain fields, like moving phone number below email for the default template, etc.) The license plate decoder is also buggy at times when pulling vehicle information. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reason for choosing ARI Similarity in features and the price point. Switched from [Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Affordability as well as the similarity in features. Review Source GP Geoffrey P. Owner Automotive Used the software for: Less than 6 months ### "Competes with other shop management software for a fraction of the price." April 29, 2026 5.0 Overall, I have been very impressed with ARI. They are on par with the more expensive guys for a fraction of the price. They are always making improvements. Pros ARI has been a great investment for my business. As a startup, I needed shop management software to keep my on track, but couldn't afford $300 per month or more that other companies charge. I settled on ARI and am so happy I did. For a fraction of the price, I can track customers, vehicles, payments, and workflows. ARI has inspection sheets, The best AI labor guide I have used, reports to show me what my business is doing, and sends my customers service reminders. ARI also integrates with Square, QuickBooks, Mitchell 1, and Parts Tech. I love the parts tech integration because I can order parts right from my estimates. They are also quick to respond to customer support. Cons ARI offers A LOT for the money, and as a result, there is some stuff I don't use. A good example is the Invoice status menu. ARI offers 11 different statuses for invoices but I only use four or five. I wish these features were customizable. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Identifix Shop Manager](https://www.capterra.com/p/230863/Identifix/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[ALLDATA](https://www.capterra.com/p/10010667/Alldata/) Reason for choosing ARI I chose ARI for the price, but am glad I did. ARI has been an affordable, yet robust solution for my shop needs. Review Source DS Demond S. Manager and Owner Automotive Used the software for: 6-12 months ### "Great Software!!!" April 28, 2026 5.0 Once setup I really enjoyed the workflow it made keeping up with jobs a lot easier and delivers professional look for customers l. Pros Workflow management and customer support were the highlights of software really made everything smooth. Cons Setup was a little tough but the customer support was there the entire way to get everything personalized and setup how you like it. Alternatives considered [Web-Est](https://www.capterra.com/p/90308/Web-Est/) Reason for choosing ARI More professional for larger teams and workflow Switched from [CCC ONE](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) Pricing was higher and ARI had the features I needed for way less Review Source CM Christopher M. Owner Operator Automotive Used the software for: 6-12 months ### "Best Repair Platform I Have Used" April 10, 2025 5.0 Very easy to use from the start. My customer representative is always available even when I did not even know I needed him which is awesome. Very friendly from the beginning like we’ve known each other forever. Pros Everything is awesome with the app. Easy to navigate, editing seems to be one of my biggest needs as of late and the app makes it extremely easy to accomplish when I need it. I love the platform. Very happy with my decision to choose this program. Cons Not that I have any dislikes I would say, more of a disappointment. I am not able to link Identifix with the program nor my scan tool for dtc data straight to the repair order. Switched from [ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/) All data is an excellent repair site, and as it will create invoices and have something of a customer database it just doesn’t have all the options and categories for the paperwork end Review Source AC Anahisa C. Director of Strategy and Marketing Automotive Used the software for: Less than 6 months ### "Efficient and price conscious " September 17, 2025 5.0 So far it has been a good experience. Seeing a lot of value in having access to the labor guides. And the inspections. Once we organized it to meet our needs it makes going through the inspections a breeze. Pros The price point and the ability to play with the system before committing to the purchase was crucial for our small business. The ease of use and learning how it works was very easy and efficient. Cons It doesn’t work as well on IOS so we typically have to use it in the shop laptop. But it works great on windows. Alternatives considered [ALLDATA](https://www.capterra.com/p/10010667/Alldata/) Reason for choosing ARI The ability to test the product before committing Review Source CB Cory B. Owner Automotive Used the software for: Less than 6 months ### "Great product" April 28, 2026 4.0 I have been happy with the experience. It’s easy to use and most issues I have had seem to have been fixed already. Pros The invoices are very professional and customizable. I like all of the options it has, it’s pretty much all I need for my small business. Cons I wish it had more features like canned jobs and that it would ask which part up you want for parts when adding them. Automatically instead of having to select each item if you don’t want to use your matrix. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reason for choosing ARI Price is the main reason. This program seems to do most of the same stuff. Review Source dR dean R. OWNER Automotive Used the software for: Less than 6 months ### "GOOD PRICE AND WORKS WELL WITH QUICBOOKS " April 28, 2026 5.0 GREAT SO FAR! IVE BENE USUNG IT A COUPLE MONTHS REALLY LIKE PARTSTECH SUBMIT A QUOTE AND GO ABACK INTO THAT ESTIMATE A COUPLE WEEKS LATER AND AFTER CUSTOMER ACCEPTS AND THE PARTS ARE RIGHT THERE JUST ORDER EM IN A FEW CLICKS REAL TIME SAVER Pros EASE OF USE, WORKS WELL, VERY NICE TO SYNC WITH QB AND SMS QUOTES AND INVOICES, TIME TRACKING FOR JOBS. MAKES THE SHOP MORE PROFITABLE ALL AROUND Cons COULD USE SOME MORE HELPFUL THINGS LIKE WIRING DIAGRAMS AND DIAGNOSTIC CODES , AND TORQUE SPECS ECT. Alternatives considered [Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Reason for choosing ARI THE PRICE MAINLY IS THE MOST REASONABLE FOR WHAT I NEED OTHERS WERE 400 PLUS A MONTH I CANT AFFORD THAT Review Source MS Matthew S. Owner Automotive Used the software for: Less than 6 months ### "Ari review" April 28, 2026 5.0 I like using Ari. It's affordable clean organized and easy to understand for customers. It makes payments easy for customers Pros Easy to use. Customer friendly. Makes receiving payments easy. Very organized and easy to understand for customers Cons I wish there was more ways to accept payments. Like through venmo and cash app and zelle. And if you could add more vendors like AutoZone and O'Reilly's that would be perfect. Alternatives considered [ProDemand](https://www.capterra.com/p/10021584/ProDemand/) Reason for choosing ARI Cheaper and more organized. Willing to work with you on cost Review Source KS Kevin S. Founder Automotive Used the software for: I used a free trial ### "SGC Review" April 28, 2026 4.0 It has helped scale my business to a nother level only moving forward from here , support team has been helpful. Pros I liked the ability to have a all in one crm and shop work flow type of system, allowing both customer and I to have repair statuses, information of the vehicle saved under each customer. And in comparison to other types of shop programs I feel this is a great competitor price point. Cons Takes a bit of time to go through and learn each individual element of each area of the program - not so much streamlined as others seemed in some aspects almost like a dated software Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Reason for choosing ARI Price point and differing features - ability to scale my business with minimal startup Review Source TS Tyler S. Automotive Technician Automotive Used the software for: Less than 6 months ### "Best Cost Effective Shop Management Software for Independent Shops" April 28, 2026 5.0 My overall experience with ARI has been extremely positive. I run an automotive service business and efficiency matters a lot when you’re balancing estimates, invoicing, customer communication, scheduling, and repair documentation all at once. ARI simplified that process and made everything much easier to manage. Before using it, a lot of time was wasted jumping between different systems or manually keeping track of customer information and repair history. ARI centralized everything into one platform and made the workflow far more streamlined. It helped my business look more professional while also improving organization and saving time every single day. One of the biggest strengths is that it feels built for real world shop workflow instead of being overly complicated. The software is straightforward, fast, and easy to learn while still offering powerful features. The AI tools especially help speed up writing estimates and repair descriptions which saves a surprising amount of time throughout the week. For the price, I honestly think it delivers more value than many larger and more expensive shop management systems. I would absolutely recommend it to independent shops, mobile mechanics, or anyone starting their own automotive business who wants a professional system without spending a ridiculous amount of money. Pros ARI has honestly been one of the best investments for my business. It has saved me a huge amount of time by keeping everything organized in one place instead of bouncing between paperwork, text messages, and multiple programs. The workflow is clean and easy to use, which makes creating estimates, invoices, repair orders, and customer communication fast and professional. The customer portal is a huge advantage because customers can approve estimates online, view invoices, check repair status, and keep track of service history without constant back and forth communication. That alone cuts down wasted time massively. What really surprised me is how useful the AI features are. They speed up writing estimates, repair descriptions, and customer communication to the point where it honestly feels faster and more efficient than some of the larger legacy systems like Mitchell or ProDemand for day to day workflow management. For a smaller shop or mobile business trying to stay efficient without spending a fortune, ARI is extremely cost effective. Overall it helped me operate more professionally while actually reducing stress and saving time. Cons The biggest thing I wish ARI had is the ability to upload or attach videos directly into estimates, inspections, or customer communication. Photos are great, but being able to send customers videos of noises, leaks, suspension movement, or live diagnostic findings would make communication even stronger and help build more customer trust. Other than that, there are a few small areas where additional customization and deeper workflow integrations could improve the experience even more for advanced users, but nothing major enough to outweigh the benefits of the platform. Overall the downsides are minor compared to how much value the software provides. Review Source cN chris N. owner Automotive Used the software for: 6-12 months ### "Great Automotive software " May 1, 2026 5.0 Pros I’ve been using ARI Automotive Repair Software for my shop, and it’s honestly been a huge time saver. The estimating and invoicing process is quick, clean, and easy to understand, which helps me stay organized and get customers taken care of faster. What I like most is how straightforward everything is—building estimates, converting them into invoices, and keeping track of jobs all in one place without jumping through hoops. It’s made my workflow smoother and cut down on a lot of wasted time. If you’re running an automotive business and want something simple but effective to keep your paperwork tight, ARI is definitely worth checking out. Cons One downside I’ve noticed with ARI Automotive Repair Software is the inconsistency in labor times and pricing within the system. For example, on certain jobs you’ll see multiple options like “remove and replace engine assembly” and “remove and replace engine,” and depending on which one you click, the labor time (and price) can be completely different. It can feel like every time you go back in, the numbers shift around, which makes it a little frustrating when you’re trying to keep estimates consistent and accurate. It’s not a deal breaker, but it does mean you have to double-check your selections and not rely 100% on the first number that pops up. If they tighten that up and make labor operations more standardized, it would make the software even better. Review Source DE Dustin E. Owner Technician Automotive Used the software for: Less than 6 months ### "The good, the bad, and the not so ugly " April 28, 2026 5.0 Pros Value for Money: Offers a high-end feature set at a fraction of the cost of enterprise-level software, making it an excellent investment for independent operations. ​Workflow Management: Streamlines the daily grind by making it easy to convert estimates to invoices and manage appointments, which helps reduce administrative "desk time." ​Car Information: The VIN decoding and vehicle database are highly accurate, ensuring you have the right mechanical specs and service history before starting a job. ​Repair Status: Provides clear visibility into the lifecycle of every project, ensuring that no task falls through the cracks and client communication remains professional. ​Security: Cloud-based storage and secure multi-device syncing keep customer data and financial records safe and accessible from anywhere. ​Customer Support: The support team is industry-savvy and proactive, offering helpful guidance when navigating the software’s more technical features. Cons Bugs and Issues: The most significant drawback is the current state of template management. I encounter formatting glitches and data field errors when attempting to use either the built-in ARI "custom" templates or my own custom-designed versions. This lack of reliability in the document system can lead to unprofessional-looking outputs that require manual correction. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)[Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)[AutoLeap](https://www.capterra.com/p/216500/Autoleap/) Reason for choosing ARI Cost, integration of features, mobile use Review Source MM Mario M. Owner lead mechanic Automotive Used the software for: Less than 6 months ### "The best App for the automotive industry" April 30, 2026 5.0 I wish i would of stumbled across this app a long time ago. Honestly this app is where its at. All the features especially when diagnosing and the built in AI helps a lot when i cant come up with a good solution. Pros Everything, i honestly cannot find anything wrong with this app. It has helped my business grow and keep up with my clients and scheduling jobs. Cons Nothing everything on this app is great, the price is amazing and affordable, at first i was hesitant but i made the right choice and would do it all over again in subscribing for this app. Switched from [ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/) ALLDATA was by far getting too expensive. Review Source BS Bryan S. Owner Automotive Used the software for: 1-2 years ### "Owner/tech" April 28, 2026 5.0 I’m satisfied with the over all and the yearly price is low for jobs like us that are struggling getting customers Pros I like it is easy to have all my reports I. One area and that the invoice the customer can pay anywher Cons It cost A lot to hook it up for labor and it cost to send any remember for oil. Change or tire rotation Review Source DF David F. Owner Automotive Used the software for: 6-12 months ### "A must have " September 18, 2025 5.0 With being a new entrepreneur having this app is a must have. Very easy step by step process and kept my customers informed on exactly what was going on. Pros To have all my business features on one platform app i spent less time on paperwork an more time engaging with customers Cons glitches when it came to ordering parts ment having to double/triple check invoices going through different suppliers to find the best product Review Source EO Elizabeth O. Owner Automotive Used the software for: Less than 6 months ### "TA Automotive review" April 28, 2026 5.0 I really enjoy the program. I wouldn't change to another. Everything helps me as a new owner who has never done this before Pros ARI is great at just about everything it offers. I wish there were a few things i could do. But there are no bugs that i have encountered that they didnt fix right away. Security is great, worth every penny. Customer support is helpful. Repair status is helpful, but not necessary. Workflow management is helpful. Car info is very helpful. I wouldnt change much. Cons I would love to be able to fix estimates without making a whole other one. Or remove items to add to another without having to make a whole other one Review Source CL Charlie L. Owner Automotive Used the software for: Less than 6 months ### "Why you should get ARI" April 28, 2026 5.0 My overall experience is definitely positive. I can’t say enough good things about ARI. My customers are also very impressed with the invoice layout along with everything else. Pros I definitely like that everything is integrated including vehicle inspections and I can send this to my customers. There is also the option to integrate payments as well. Cons At first it was somewhat difficult to get used to but after the first few estimates and invoices I got the hang of it. Review Source Similar Products Featured ## Related categories [Auto Repair](https://www.capterra.com/auto-repair-software/)[Auto Body](https://www.capterra.com/auto-body-software/)