--- title: "ARI Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ARI the right Auto Repair solution for you? Explore 660 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://bx-capterra-9jkl9g9y3-g2dm.vercel.app/p/201737/ARI/reviews/" page_type: "reviews" language: "en" --- ARI 4.6 (660) [View alternatives](https://www.capterra.com/p/201737/ARI/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of ARI Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews KS Kevin S FounderAutomotive, 2 - 10 employeesUsed the software for: I used a free trial. “I liked the ability to have a all in one crm and shop work flow type of system, allowing both customer and I to have repair statuses, information of the vehicle saved under each customer. And in comparison to other types of shop programs I feel this is a great competitor price point.“ April 28, 2026 GY Gustavo Y OwnerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “That it doesn’t provide repair guides and that it doesn’t have automatic messages sent to customers for reminders of payments and other critical topics“ April 28, 2026 GP Geoffrey P OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “ARI has inspection sheets, The best AI labor guide I have used, reports to show me what my business is doing, and sends my customers service reminders.“ April 29, 2026 SP Stephen P OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “Some of the functions with the integration with Quickbooks do not work such as bulk syncing with the customer invoices.“ April 29, 2026 DE Dustin E Owner TechnicianAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “Workflow Management: Streamlines the daily grind by making it easy to convert estimates to invoices and manage appointments, which helps reduce administrative "desk time."“ April 28, 2026 cn chris n ownerAutomotive, 2 - 10 employeesUsed the software for: 6-12 months. “One downside I’ve noticed with ARI Automotive Repair Software is the inconsistency in labor times and pricing within the system.“ May 1, 2026 TH Tyler H CEOAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “While ARI is designed as a general mechanical shop management tool rather than an ADAS-specific platform, its flexibility allowed me to easily adapt it to my calibration and diagnostic workflows with great success.“ April 29, 2026 CS Charles S OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “there is one main approvement i think they should make and that is a lot of industries uses square and they do offer it for online purchases but should also integrate it for in person also, they are partnered with 360 payment and i think its wrong to charge people per transaction then also charge a monthly fee on top of that. “ September 21, 2025 ## Showing most helpful reviews Showing 1-25 of 660 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeffrey R. Owner Automotive Used the software for: Less than 6 months ### "Best software for the price, still feels clunky. " July 12, 2025 4.0 It was overall okay. Writing invoices was very easy and they presented a very professional feel. Navigating the software was king old of clunky and awkward. Sometimes the vehicle I wanted to add just wasn’t there. The vin decode did work well and the integration with Carfax was nice. Pros It’s got everything an automotive shop would need to survive in the digital world. It offered all these features at a fraction of the price of its competition. Cons It’s kind of clunky. I used it primarily as a mobile mechanic and the phone interface leaves a lot to be desired. It is function, don’t get me wrong, it’s a scaled version of the web app. I’d like a slicker, easier to use and navigate interface. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reason for choosing ARI The price of ARI was a fraction off everyone else’s price. Review Source RB Robert B. CEO Automotive Used the software for: 6-12 months ### "The BEST Bang for Buck Automotive Platform" April 29, 2026 5.0 Overall experience with ARI has been a blast, super responsive and in the time I have used ARI I have seen 2 UI updates. Just showing how much they are wanting to update and improve their platform. Pros The thing I like the most about ARI is how organized everything else. I mean from customers to vehicles to tax information. It is all super easy to find and navigate. Cons I think maybe the thing I like the least about ARI is the M1 integration. Sometimes it works and sometimes it doesn't it really is just kind of hit or miss sometimes with how the M1 labor time integration works Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reason for choosing ARI ShopMonkey and Tekmetric were just way too expensive. I mean why would I need to use one of them when I get everything I need under ARI's umbrella Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Wave did not look professional enough and did not have near enough the features I was looking for a in a premium product. Review Source JD Jessie D. Office Manager Automotive Used the software for: 6-12 months ### "High Potential" April 28, 2026 3.0 I feel it has potential and I will hang on until improvements are made because I feel it is going in the right direction overall. Pros Value for money is the major pro with this software. I like features that make things easier. The Labor Definitions. Invoices take less time than with other software. Cons Interface, Slowness, Syncing, Integrations and Invoice template are in need of some upgrades. Emailing feature has had some hiccups with customers. Major information that should be more visible or prominent. Alternatives considered [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)[RepairShopr](https://www.capterra.com/p/133945/RepairShopr/)[Fullbay](https://www.capterra.com/p/170876/Fullbay/) Reason for choosing ARI Price of the product was the major sell for us. Switched from [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Shop Monkey Upgrade ended up being a downgrade. Review Source EC Eric C. CEO Automotive Used the software for: 1-2 years ### "ARI is the perfect partner for a small mechanic business " April 29, 2026 4.0 ARI has been essential in making my business easier to manage and saves me tremendous amounts of time making my business more profitable and giving my customers better service. Pros I love the AI labor guides. They are fairly accurate and the small changes that I do have to make save me hours over what I used to spend to create quotes from scratch. Cons It also deals with the AI labor guides. Occasionally it will create a guide that is incorrect for the vehicle. That is selected. There is no way that I have seen to get the AI to correct the guides. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[ProDemand](https://www.capterra.com/p/10021584/ProDemand/) Reason for choosing ARI The primary reason that I chose ARI was cost. I am a small mobile mechanic. All of these other products were created for large shops. The cost was to high and while they had some features that I would have liked to use there many features that I wouldn’t and couldn’t use. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) It was do generic for my use. And the quote building process in the CRM was long and painful Review Source JM Jason M. owner Automotive Used the software for: Less than 6 months ### "Great software for starters in a small business. " April 28, 2026 5.0 Overall, this is a great software solution for small shops. It offers great value for the price, and I was impressed by how easy it was to get started. The software's capabilities are well-matched to its price. Pros You get human customer support. Replies to question fairly quickly. Bugs and issues usually get fixed fairly quickly. Always continuing to improve the software. Great value for money compared to the well-known companies in the same field. Lots of extras are included compared to the large companies. It has pretty much what one may need to start out without breaking the bank or contracts. Cons Still lots to improve in the accounting and integration with QuickBooks. Purchase order numbering is still not working 100%. Inventory management in keeping records of what you order, how the inventory gets into the system and creating duplicate parts in inventory where one should be able to trace back to the work order/invoice is not available. Alternatives considered [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing ARI Price and no contract or setup fee. Very easy to deal with and pricing is clear and simple. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Price, old interface, complex at times, not easy to start with. Review Source AL Adam L. OWNER AND TECHNICIAN Automotive Used the software for: Less than 6 months ### "DONT BE IN DOUBT BY THE PRICE!!" April 28, 2026 4.0 OVERALL IM SATISFIED WITH IT AND PLAN IN THE FUTURE TO GET THE FULL ACCESS TO BE ABLE TO LOOK UP REPAIR INFO. Pros THE PRICE POINT IS NUMBER 1. BUT EASE OF ACCESS IS GREAT AS WELL. WOULD PROB WORK BETTER IF I HAD TIME TO SIT DOWN AND FULLY LEARN HOW TO USE ALL ITS FUNCTIONS. MY CUSTOMERS RAVE ABOUT IT TOO! SMS INVOICES ARE DETAILED FOR THEM TO UNDERSTAND WHAT IM DOING TO THEIR VEHICLE. Cons IM POSITIVE THERES MORE IN THE SOFTWARE TO MAKE THINGS RUN EASIER BUT FIGUREING THEM OUT IS A LITTLE CONFUSING. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/) Reason for choosing ARI I CHOSE ARI DUE TO PRICE POINT. STARTING A NEW BUSINESS WITH LOW OVERHEAD MEANT FINDING AN INVOICE SERVICE THAT WASNT GOING TO BREAK ME BEFORE I EVEN GOT STARTED. Review Source DW DOUGLAS W. Boss man Doug Automotive Used the software for: 2+ years ### "I've been a subscriber for over 2 years" April 29, 2026 4.0 The software demonstrates commendable functionality. While customer support could benefit from enhancement, the product offers significant value for its cost. Pros The cost-effectiveness of this service offers exceptional value. The bookkeeping software is built right in Cons It appears that some of the labor times are slightly inaccurate. The system could use an update to reflect the proper labor time Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[ALLDATA](https://www.capterra.com/p/10010667/Alldata/) Reason for choosing ARI The price is much better with ari its much more affordable Review Source CS Chad S. Mechanic and owner Automotive Used the software for: 6-12 months ### "Super awesome for work flow" April 28, 2026 5.0 Highly efficient and helpful, always new updated and improvements, support from staff, overall game changer Pros Easy to use for mechanics service advisors and managers and customers all in one portal and digitally shareable Cons Looking forward to more integrations and leads through the service and maybe the option to make it more personal Alternatives considered [Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Reason for choosing ARI Cost, updates, integrations, appeal, ease of use Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) It wasn't auto specific, it wasn't easily integrating, the forms were choppy, ARI much smoother interface and easy to navigate Review Source AA Albaraa A. Owner Automotive Used the software for: Less than 6 months ### "Honest review from a mobile brake repair service owner" April 29, 2026 5.0 I'm extremely satisfied with ARI during the period that I have been using it and I plan on continuing to use it in the future. I look forward to the future updates! Pros What I like the most about ARI is the amount of features if offers for the price point, I like the integrations that ARI offers, it makes everything much easier and I don't have to navigate to multiple software which is a huge plus. Another aspect that stood out to me is the customer support, the response time is extremely quick and very open to feedback, they have been really helpful and the response time makes work so much smoother and quicker. I also love the fact that ARI offers a client portal and customer relationship management features. Overall I'm very impressed with the quality and service that ARI provides. Cons Some things that I would like to note are the limited invoice template options (enabling qr code for custom invoices, editing certain fields, like moving phone number below email for the default template, etc.) The license plate decoder is also buggy at times when pulling vehicle information. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reason for choosing ARI Similarity in features and the price point. Switched from [Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Affordability as well as the similarity in features. Review Source GP Geoffrey P. Owner Automotive Used the software for: Less than 6 months ### "Competes with other shop management software for a fraction of the price." April 29, 2026 5.0 Overall, I have been very impressed with ARI. They are on par with the more expensive guys for a fraction of the price. They are always making improvements. Pros ARI has been a great investment for my business. As a startup, I needed shop management software to keep my on track, but couldn't afford $300 per month or more that other companies charge. I settled on ARI and am so happy I did. For a fraction of the price, I can track customers, vehicles, payments, and workflows. ARI has inspection sheets, The best AI labor guide I have used, reports to show me what my business is doing, and sends my customers service reminders. ARI also integrates with Square, QuickBooks, Mitchell 1, and Parts Tech. I love the parts tech integration because I can order parts right from my estimates. They are also quick to respond to customer support. Cons ARI offers A LOT for the money, and as a result, there is some stuff I don't use. A good example is the Invoice status menu. ARI offers 11 different statuses for invoices but I only use four or five. I wish these features were customizable. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Identifix Shop Manager](https://www.capterra.com/p/230863/Identifix/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[ALLDATA](https://www.capterra.com/p/10010667/Alldata/) Reason for choosing ARI I chose ARI for the price, but am glad I did. ARI has been an affordable, yet robust solution for my shop needs. Review Source DS Demond S. Manager and Owner Automotive Used the software for: 6-12 months ### "Great Software!!!" April 28, 2026 5.0 Once setup I really enjoyed the workflow it made keeping up with jobs a lot easier and delivers professional look for customers l. Pros Workflow management and customer support were the highlights of software really made everything smooth. Cons Setup was a little tough but the customer support was there the entire way to get everything personalized and setup how you like it. Alternatives considered [Web-Est](https://www.capterra.com/p/90308/Web-Est/) Reason for choosing ARI More professional for larger teams and workflow Switched from [CCC ONE](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) Pricing was higher and ARI had the features I needed for way less Review Source BP Barry P. Owner, President Automotive Used the software for: Less than 6 months ### "Satisfied RV tech" April 29, 2026 5.0 Best sales tactic I've seen. Sent it free, get invested, offer a lower price than any competitor. Well satisfied with product Pros Simple to to set up and use. Can use my own code system for parts set up. No required add ons. Great product. Cons Some customization I'd like but may be a familiarity thing for me. Example: Is is possible to put my logo on the text message appointment set up vs ARI? Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reason for choosing ARI Price, features, ease of use. I was set up and billing within 8 hours or less. Review Source AC Andres C. Safety Manager and Shop Supervisor Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Great for a small truck fleet" April 28, 2026 5.0 Pros For a small/medium fleet is perfect to track repairs and stay compliant. Very easy to use and user firendly Cons Cannot use telematics API to get info from truck into the program and coordinate proper preventive maintenance Alternatives considered [Fullbay](https://www.capterra.com/p/170876/Fullbay/) Reason for choosing ARI Although fullbay is a better product, it is costly Switched from [AutoSoftWay](https://www.capterra.com/p/230031/AutoServ1/) Autosoftway is not a program made for trucks not fleet Review Source TB Tyler B. Owner Automotive Used the software for: Less than 6 months ### "Makes life easier" April 28, 2026 5.0 I'm very pleased with the tools provided. They are all essential for business operations. I would highly recommend Ari. Pros This software is easy to use and saves me time by eliminating the need to switch between different programs. The QuickBooks integration is seamless and works perfectly. Cons Moving clients from QuickBooks Online (QBO) to Ari was initially challenging. However, the staff made the process easy and handled it on my behalf. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Reason for choosing ARI Value, ease of use, and speed in completing office tasks. Review Source DP David P. Owner Automotive Used the software for: Less than 6 months ### "Great start up option " May 7, 2026 4.0 Good so far but because it doesn’t have more explanation on how it works I might not keep it long term Pros Ease of creating RO using license toget information and being able to work on the phone through text make it very user friendly Cons Accounting side of software doesn’t make it easy to transfer to QuickBooks you should be able to automatically finish something and it transferred or give you the option to transfer immediately Alternatives considered [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/) Reason for choosing ARI Price and that I can do almost everything on my phone Review Source CM Christopher M. Owner Operator Automotive Used the software for: 6-12 months ### "Best Repair Platform I Have Used" April 10, 2025 5.0 Very easy to use from the start. My customer representative is always available even when I did not even know I needed him which is awesome. Very friendly from the beginning like we’ve known each other forever. Pros Everything is awesome with the app. Easy to navigate, editing seems to be one of my biggest needs as of late and the app makes it extremely easy to accomplish when I need it. I love the platform. Very happy with my decision to choose this program. Cons Not that I have any dislikes I would say, more of a disappointment. I am not able to link Identifix with the program nor my scan tool for dtc data straight to the repair order. Switched from [ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/) All data is an excellent repair site, and as it will create invoices and have something of a customer database it just doesn’t have all the options and categories for the paperwork end Review Source MH Michael H. Owner Automotive Used the software for: 6-12 months ### "For the price it’s unparalleled!" September 19, 2025 4.0 Overall we are satisfied with the product for the price. I would not pay much more for it before using a service which has better support. Pros It’s an inexpensive alternative to the other shop software. It helps me keep track of our appointments. Cons It’s difficult to use for me. It’s hard to elaborate on the things I like least. However getting to maps from the appts is ridiculous. Requires to many presses. Alternatives considered [Identifix Shop Manager](https://www.capterra.com/p/230863/Identifix/) Reason for choosing ARI I chose Ari because I was able to implement without pressured sales teams Review Source KS Kevin S. Founder Automotive Used the software for: I used a free trial ### "SGC Review" April 28, 2026 4.0 It has helped scale my business to a nother level only moving forward from here , support team has been helpful. Pros I liked the ability to have a all in one crm and shop work flow type of system, allowing both customer and I to have repair statuses, information of the vehicle saved under each customer. And in comparison to other types of shop programs I feel this is a great competitor price point. Cons Takes a bit of time to go through and learn each individual element of each area of the program - not so much streamlined as others seemed in some aspects almost like a dated software Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Reason for choosing ARI Price point and differing features - ability to scale my business with minimal startup Review Source NM Nicholas M. Owner and operator Automotive Used the software for: 1-2 years ### "ARI Helped my company reach new heights " April 9, 2025 5.0 It helped grow my company tremendously by being able to send estimates for approval and to get payments electronically Pros I was able to work for out of state companies seamlessly with ARI and the square integration Cons I don’t like that the customers have to make a profile now to be able to pay through Ari Alternatives considered [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Reason for choosing ARI Affordability and capability the other company did not have the ability to send an invoice for approval and payment Review Source AL Alain L. Owner operator mechanic Automotive Used the software for: Less than 6 months ### "Best bang for your buck" July 15, 2025 5.0 Overall very happy with my purchase, this program has a lot of good benefits like the VIN scan and decoder Pros User friendliness, cost and the tools required to run a shop. From making a new client profile, entering vehicle with vin scanner and decoder, taking appointments, estimates and invoicing, it’s all very easy and time efficient Cons At first it was the bugs but it has drastically improved with the updates. Only truly paired with payment 360 POS and not my square POS while stating it was intergraded when purchasing this program and my POS. Alternatives considered [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Reason for choosing ARI Cost was much more justifiable compared to others Review Source CH Chester H. Owner Automotive Used the software for: 2+ years ### "Greatest repair shop app" April 28, 2026 5.0 Love the app, can’t see switching anytime soon. It’s an amazing all in one app with amazing tech support and intergrades into the app like Michell and tech pro Pros It’s an all in one app, I can have my inventory, invoices, reports, and the added labor guides is a huge bonus, and LOVE the live links for customers so I don’t have to send them multiple times if they want to change something, love have I can enter the vin and the vehicle information come up. Customer support is great and fast when I have issues. And love how I can order parts from it and have them put into the invoice automatically. Cons Starting to take longer to load app since last update, but they usually fix things fast. Would be nice to intergrade Vinmo or Cash App. Lots of customers ask if I have that. Review Source Response from uMob April 29, 2026 FYI, You can already use both Venmo and CashApp with ARI. For Venmo, just make sure you connect your paypal account to ARI in settings and Venmo will show up automatically as a payment method. ForCashApp make sure you use Square and that cashapp is activated on your Square account! cN chris N. owner Automotive Used the software for: 6-12 months ### "Great Automotive software " May 1, 2026 5.0 Pros I’ve been using ARI Automotive Repair Software for my shop, and it’s honestly been a huge time saver. The estimating and invoicing process is quick, clean, and easy to understand, which helps me stay organized and get customers taken care of faster. What I like most is how straightforward everything is—building estimates, converting them into invoices, and keeping track of jobs all in one place without jumping through hoops. It’s made my workflow smoother and cut down on a lot of wasted time. If you’re running an automotive business and want something simple but effective to keep your paperwork tight, ARI is definitely worth checking out. Cons One downside I’ve noticed with ARI Automotive Repair Software is the inconsistency in labor times and pricing within the system. For example, on certain jobs you’ll see multiple options like “remove and replace engine assembly” and “remove and replace engine,” and depending on which one you click, the labor time (and price) can be completely different. It can feel like every time you go back in, the numbers shift around, which makes it a little frustrating when you’re trying to keep estimates consistent and accurate. It’s not a deal breaker, but it does mean you have to double-check your selections and not rely 100% on the first number that pops up. If they tighten that up and make labor operations more standardized, it would make the software even better. Review Source DE Dustin E. Owner Technician Automotive Used the software for: Less than 6 months ### "The good, the bad, and the not so ugly " April 28, 2026 5.0 Pros Value for Money: Offers a high-end feature set at a fraction of the cost of enterprise-level software, making it an excellent investment for independent operations. ​Workflow Management: Streamlines the daily grind by making it easy to convert estimates to invoices and manage appointments, which helps reduce administrative "desk time." ​Car Information: The VIN decoding and vehicle database are highly accurate, ensuring you have the right mechanical specs and service history before starting a job. ​Repair Status: Provides clear visibility into the lifecycle of every project, ensuring that no task falls through the cracks and client communication remains professional. ​Security: Cloud-based storage and secure multi-device syncing keep customer data and financial records safe and accessible from anywhere. ​Customer Support: The support team is industry-savvy and proactive, offering helpful guidance when navigating the software’s more technical features. Cons Bugs and Issues: The most significant drawback is the current state of template management. I encounter formatting glitches and data field errors when attempting to use either the built-in ARI "custom" templates or my own custom-designed versions. This lack of reliability in the document system can lead to unprofessional-looking outputs that require manual correction. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)[Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)[AutoLeap](https://www.capterra.com/p/216500/Autoleap/) Reason for choosing ARI Cost, integration of features, mobile use Review Source MM Mario M. Owner lead mechanic Automotive Used the software for: Less than 6 months ### "The best App for the automotive industry" April 30, 2026 5.0 I wish i would of stumbled across this app a long time ago. Honestly this app is where its at. All the features especially when diagnosing and the built in AI helps a lot when i cant come up with a good solution. Pros Everything, i honestly cannot find anything wrong with this app. It has helped my business grow and keep up with my clients and scheduling jobs. Cons Nothing everything on this app is great, the price is amazing and affordable, at first i was hesitant but i made the right choice and would do it all over again in subscribing for this app. Switched from [ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/) ALLDATA was by far getting too expensive. Review Source kP katia P. owner Automotive Used the software for: 1-2 years ### "good for the price " November 6, 2025 5.0 Happy with the overall pricing is very affordable for new shops that can paid expensive as alldata and mitchel one Pros Keep detailed customer records and vehicle history. Features include VIN decoding, license plate scanning, and integration with CarFax for service history reports. Cons Sometimes slow software should be more proactive with the mitchell software still opportunies on improvements Review Source Similar Products Featured