# Page 7 | Substrata Q Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Substrata Q the right Sales Enablement solution for you? Explore 166 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews

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Substrata Q

4.9 (166)

[View alternatives](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 7 - Reviews of Substrata Q

## Showing most helpful reviews

Showing 151-166 of 166 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AW

Alvin W.  
Implementation specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "AI Sales Boost"

February 26, 2025

5.0

Substrata's AI features have totally changed how I do marketing and find new areas for growth. The tool's summaries and next steps have made my meetings way more valuable.

Pros

I can now understand my clients better and send them personalized emails that really connect.

Cons

I wish I had more guidance on how to get the most out of the software.

Review Source

LA

Lalaine A.  
Staff  
Real Estate  
Used the software for: Less than 6 months

### "Communication which converts"

March 12, 2025

4.0

Substrata helps me communicate better. Instant feedback on emails. Ensures my messages are conveyed effectively. Saves time, boosts productivity.

Pros

Substrata's sales analytics are fairly detailed. It's really easy to navigate and understand. Helps our team make informed decisions. Enhances our sales techniques.

Cons

CRM integration can be better. Needs more user support for newbies.

Review Source

RC

Richard C.  
IT Specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Substrata's power dynamics."

May 3, 2025

5.0

I've been using the platform regularly for sales coaching, and found conversation intelligence to be really insightful. AI-powered coaching helps me navigate social interactions during negotiations. Overall, it has improved our decision making and communication.

Pros

Wealth of features, friendly interface, strong customer support, reasonable price structure.

Cons

Occasional over analysis which needs constant human input to make high value deals amicably.

Review Source

JO

Jessica O.  
Customer Service Representative  
Hospitality  
Used the software for: Less than 6 months

### "A Committed Partner in Our Success "

March 8, 2025

5.0

It helps us provide great customer service, build strong relationship with our client, and grow our business.

Pros

Substrata has really improved our initial integration experience. It’s easy to use and helps us prepare for meetings. We can now have more productive conversation and increase in our sales. It’s also a great tool for sales team to communicate with potential clients.

Cons

Some of its new features takes time to get used to, Both the benefits are worth it. Once you learn how to use it, you can take advantage of all its features and be more productive.

Review Source

NJG

Neil John G.  
Telemarketer  
Insurance  
Used the software for: Less than 6 months

### "A Good Sales Experience using Substrata"

March 12, 2025

5.0

Substrata keeps me in control throughout the sales process. It's skilled at interpreting subtle signals and helping me steer deals in my favor. However, it's essential to use your own judgment rather than relying solely on the software.

Pros

Substrata helps me decipher social cues and drive deals forward effortlessly. It simplifies meeting arrangements and note-taking. The in-person sales coaching is highly effective in boosting sales. My team is also becoming more adept at handling new prospects.

Cons

I think it should consider integrating more third-party apps, such as Outlook.

Review Source

VR

Verified Reviewer  
Bookkeeper  
Accounting  
Used the software for: I used a free trial

### "Gives real clarity after every sales call"

June 1, 2025

4.0

Pros

It gives me more confidence during and after a call. I do not have to rely purely on instincts anymore. If something felt a little off, Substrata usually confirms it and shows me exactly where things shifted. That helps a lot when deciding what to do next.

Cons

I wish the interface had a quicker way to flag key moments. Right now, reviewing takes a few extra clicks.

Review Source

DT

Danica T.  
Project manager  
Construction  
Used the software for: Less than 6 months

### "Substrata- the best AI for sales"

December 22, 2024

5.0

Substrata was easy to use and helped my team close more sales . Substratas AI helped by analyzing subtext in tactical conversations.

Pros

Q’s ability to analyze the subtext of sales communication helped me close more sales.

Cons

Nothing, it was helpful and easy to use!

Review Source

DP

Dylan P.  
Freelance creator  
Media Production  
Used the software for: Less than 6 months

### "Great for navigating deals"

December 20, 2024

5.0

Pros

Functionality. The software performs to a high standard and allowed us to shorten sales cycles

Cons

The learning curve is slightly high. While the software takes a little time to learn, the results are worth it.

Review Source

Yossi P.  
Account Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Must-have tool for high-performance AE's who want to win every deal that is winnable."

September 6, 2022

5.0

Very good. They are experienced sales pros helping sales pros, and they get it. Recommendations are on the same level of professional mentoring I used to receive from paid sales consulting firms, only it's in real time.

Pros

Them email integration is my favorite and currently most-used feature. The ability to have recommendations on how to message and reply to prospects at critical stages of the sales cycle is a must. Mistakes made here can cause the deal to go south.

Cons

The same insights but on my video calls (not sure if this feature is already released but we don't have subscription to that feature yet..)

Review Source

LK

Liron K.  
Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "Customer Acquisition and Conversion wizard! "

August 29, 2022

5.0

Great experience. It's actually a great learning journey for self development in the sales world. I love that everything I get from the tool is based on science.

Pros

This product is seamlessly connected to your mail box, easy to install and provides immediately provides value on existing and new sales conversations. I love the option to simulate and learn how to perfect my responses to get more deals.

Cons

It would be great to have more insights from the tool. It gives you 3 main types of feedback today and it would be great to have more.

Review Source

Response from Substrata Technologies

September 5, 2022

Thanks for the awesome feedback. We keep working hard to make Q better and better.

Hanna K.  
CEO  
Internet  
Used the software for: Less than 6 months

### "Very unique. I love this."

August 29, 2022

5.0

It really helps in vague situations.

Pros

Loved the upper-hand feature. The selling zone. Tendencies. Performance Q. Simulator.

Cons

Sentiment can be somewhat improved. I need some more team-admin featrures.

Alternatives considered

[Gong.io](https://www.capterra.com/p/157969/Gong-io/)[Chorus](https://www.capterra.com/p/253713/Chorus/)[ExecVision](https://www.capterra.com/p/165609/ExecVision-For-Sales/)[Yesware](https://www.capterra.com/p/136698/Yesware/)[Second Nature](https://www.capterra.com/p/229361/Second-Nature/)

Reason for choosing Substrata Q

It's a new (very fresh) approach. It is captivating.

Review Source

FB

Francis B.  
Managing Partner  
Fund-Raising  
Used the software for: 6-12 months

### "A must have for all deal makers"

August 29, 2022

5.0

Pros

The ability to see power dynamics in a conversation is something that changes how you communicate. Substrata Q constantly helps me find ways to improve in deal negotiations.

Cons

So far nothing negative. I understand the product is early stage and constantly updated. I’m looking forward to future launches such as voice or video and see how they add to the overall product ecosystem experience.

Review Source

Omri H.  
CEO  
Consumer Services  
Used the software for: Less than 6 months

### "Amazing Sales Tool and Platform"

August 29, 2022

5.0

Great platform!

Pros

Super easy to use and highly effective. It helps you get more deals, as well as improve your communication with clients, prospects, and teammates. Instead of trying to figure out each situation in every deal, Substrata helps you see a clearer view.

Cons

Currently, it only integrates with email. I think they need to add a WhatsApp feature as well.

Review Source

TY

Tikva Y.  
AE  
Computer Software  
Used the software for: 1-2 years

### "Great tool! Love this for AE's"

September 6, 2022

5.0

Pros

Easy to use, helps increase productivity and get more touch points

Cons

None so far, havent come across an alternarive

Review Source

JS

Jacob S.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Excellent "

August 29, 2022

5.0

Pros

Very user friendly and effective and cost efficient

Cons

I like everything about it, so hard to say

Review Source

Response from Substrata Technologies

September 5, 2022

Thank you Jaboc, we appreciate your feedback

YS

Yoav S.  
Director RnD  
Internet  
Used the software for: 6-12 months

### "Great product"

August 29, 2022

5.0

Pros

The product really helps to understand how I'm perceived and understood by the other side, and it's highly valuable.

Cons

CRM integration is for enterprise clients only

Review Source

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