# Echo AI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Echo AI Software - reviews, pricing plans, popular comparisons to other Quality Management products and more. Source: https://www.capterra.com/p/201784/Pathlight/alternatives --- # Echo AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Echo AI ## What is Echo AI? Pathlight keeps customer-facing teams engaged and motivated to exceed expectations. Our platform combines real-time data analysis, communications, AI coaching, predictive goal setting, 1:1, recognition, QA, and much more in one app. Pathlight empowers data-driven management at every layer of the organizational chart. We are the real-time performance intelligence platform that customer-facing teams LOVE to use! ## What is Echo AI used for? [Data Visualization](https://www.capterra.com/data-visualization-software/)[Contact Center](https://www.capterra.com/contact-center-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Echo AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.echoai.com/&name=Echo AI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Echo AI 0.0 VS. [4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $50 Per User, Per Year Starting Price $61 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (951) Value For Money 0.0 (0) Value For Money 4.2 (774) Customer Service 0.0 (0) Customer Service 4.0 (746) ## Echo AI alternatives [4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.5 (577)](https://www.capterra.com/p/135366/ActivTrak/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Sphinx iQ3](https://www.capterra.com/p/124250/Survey-Shaker/) [4.4 (5)](https://www.capterra.com/p/124250/Survey-Shaker/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124250/Survey-Shaker/) Highest Rated [CYS](https://www.capterra.com/p/196946/CYS/) [4.7 (3)](https://www.capterra.com/p/196946/CYS/#reviews) Starting price $198.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/196946/CYS/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Echo AI 55 features Define levels of authorization for access to specific files or systems Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Compare key metrics for the business against prominent players in the industry Listen to live phone conversations for the purpose of training and assessing agent performance Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Alter the layout and content of dashboards Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Import, collect, and capture data from multiple sources Connect to big data sources Import and export data to and from software applications Ability to handle large datasets Graphical representation of data Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Designed for contact centers. Games or game-like elements to track progress and reward accomplishments Use AI to generate content in the form of text, images, videos, etc. Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Information, data and reports that are being tracked over time Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Allows users to manage data from a number of sources Create multiple models or equations for generating scores Identify, track, and respond to negative feedback Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph. View and track pertinent metrics to find patterns and gain insights from data Automatically calculate score after the assessment Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries. A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. ## Pricing Basic $50.00 Per User,Per Year ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Five9](https://www.capterra.com/p/132405/Five9/)[ Playvox](https://www.capterra.com/p/164542/playvox/)[ Snowflake](https://www.capterra.com/p/148267/Snowflake/)[ Kustomer](https://www.capterra.com/p/158128/Kustomer/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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