--- title: "Workvivo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Workvivo Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more." source_url: "https://www.capterra.com/p/201794/Workvivo/" page_type: "product" language: "en" --- # Workvivo Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Workvivo ## What is Workvivo? Workvivo is an employee experience platform (EXP) that simplifies internal communication and drives engagement. Built for the digital-first workplace, our purpose is to engage and emotionally connect people by giving everyone a voice. Our EXP brings company culture to life digitally, helping everyone feel included, appreciated and engaged no matter where they work. ## What is Workvivo used for? [Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) Top alternative Featured Overall rating Based on 136 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 1% Starting price $20000 Flat Rate, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Workvivo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zoom.com&name=Workvivo) Rating Breakdown 4.7 +− Features4.4 Value for Money4.6 Ease of Use4.7 Customer Service4.8 Rating Breakdown 4.7 Features4.4 Value for Money4.6 Ease of Use4.7 Customer Service4.8 ## Workvivo Reviewers Verdict Updated September 2026 AI summary - Workvivo fits HR, internal comms, and people leaders at small to midsize organizations seeking to unify employee communication and engagement. - Positive feedback centers around its centralized news sharing, engaging social media-style features, and accessible mobile and desktop apps. - Teams find it valuable for keeping everyone informed, fostering connection, and making company updates easy to access and interact with daily. - Reviewers note pain points like limited customization, some basic features compared to larger HR suites, and occasional mobile interface quirks. - Workvivo is ideal for organizations prioritizing straightforward, engaging internal comms, but buyers needing advanced customization may want to evaluate fit. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Workvivo 4.7 (136) VS. [4.6 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $20000 Flat Rate, One Time Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (136) Ease Of Use 4.7 (5,311) Value For Money 4.6 (84) Value For Money 4.5 (5,068) Customer Service 4.8 (103) Customer Service 4.6 (5,082) ## Workvivo alternatives [4.7 (24,196)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (4,858)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (1,003)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/201794/Workvivo/alternatives/) ## FAQs about Workvivo Overview ### What problems does Workvivo solve? Workvivo solves fragmented internal communication, buried email updates, low employee engagement, and weak connection between remote, frontline, and multi-site teams. It centralizes company news, policies, events, recognition, and feedback in one hub, helping HR, internal communications, leadership, and distributed operations teams share updates faster and keep employees connected. Answer based on 107 reviews Overview ### Which roles and teams benefit most from Workvivo? Workvivo is most used by HR and people leaders, operations managers, and executives who need stronger internal communication and culture visibility. Communications and marketing teams use it to publish updates and campaigns, while administrative, legal, and data quality staff rely on it to stay aligned, informed, and connected across departments. Answer based on 136 reviews Overview ### What company size and industries is Workvivo built for? Workvivo is built for midsize to large organizations, but 50% of reviewers come from small businesses, with Information Technology and Services leading at 15%. It also has traction in financial services at 10% and government administration at 8%, aligning with distributed, frontline, and hybrid workforces. Answer based on 136 reviews Features and Usability ### What are the key features of Workvivo? Workvivo includes core employee communication features like an activity/news feed, announcements, comments, and notifications, plus collaboration tools such as Spaces, live streaming, and private messaging. Differentiators include employee recognition through shout-outs and awards, pulse surveys, engagement analytics, document sharing, and mobile access for company-wide updates. Answer based on 44 reviews Pricing ### How much does it cost and what fees or limitations are included? Workvivo starts at $20,000 as a one-time Business Plan for 250–2,000 employees. A free trial is available. Pricing feedback is mixed: one reviewer says cost may matter for smaller businesses with budget constraints, while others note strong customer support and ongoing platform development. Answer based on 3 reviews Integrations ### Which third-party tools and platforms does Workvivo integrate with? Workvivo integrates with over 60 third-party tools and platforms across HR, productivity, and knowledge management. Key connections include ADP Workforce Now, BambooHR, Deel Payroll, Gusto, Google Workspace, Confluence, Glean, ChatGPT, Claude, and CoPilot, with additional support for Access TeamSeer, Akumina, Folks HR, Freshteam, HR Partner, HR Works, and Hailey HR. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Workvivo offer? Workvivo provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos give users self-paced reference material for setup and feature review. Answer based on 4 reviews Getting Started and Support ### What customer support options does Workvivo offer, and how do users rate the experience? Workvivo offers email/help desk, chat, FAQ/forum, and a knowledge base. Users generally describe support as responsive, helpful, and proactive, especially during onboarding, launch, and ongoing product updates. Many highlight fast answers and regular guidance, with support staying available to troubleshoot questions and suggest improvements. Answer based on 14 reviews Team collaboration ### How well does Workvivo support team collaboration? Workvivo helps teams stay connected through company updates, group spaces, shout-outs, and a social-style activity feed. Remote, hybrid, and enterprise teams often find it easy to share news and build engagement, though busy organizations can run into crowded notifications, occasional targeting confusion, and limited layout customization. Answer based on 41 reviews ## Who uses Workvivo? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 2,056 Employee Engagement reviews Capterra data shows that buyers of Employee Communication Tools rank the following features as their top priorities: - **Communication Management** (**55%** of reviewers rated this feature as critical) - **Mobile Access** (**63%**) - **Content Management** (**48%**) Workvivo supports all three of the features reviewers value most: Communication Management, Mobile Access, and Content Management. Together, these capabilities help businesses keep employees informed, make updates accessible from anywhere, and organize internal content more effectively, allowing teams to communicate clearly and stay connected across the organization. Mobile Access 4.3 (22) 59.09% of 22 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Content Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Chat/Messaging 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Alerts/Notifications 3.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Employee Onboarding 4.4 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Process of familiarizing new employees with the company, their position, and responsibilities File Sharing 4.1 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Workvivo 343 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Action Plan: Data analysis leads into creating HR initatives and policies with measurable outcomes. - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows - Adaptive Responses: Allows the AI agent to learn from interactions and adapt its responses accordingly. - Administrative Access: Allows administrators to set permissions within the application. - Advanced Search: Able to easily search, locate, and retrieve relevant content. - Advertising Management: Manage advertising space and its sales within your network or publication - Agent Collaboration: Multiple agents work together, share tasks, and coordinate to achieve common goals. - Agent Governance: Helps routing complex or critical decisions to humans, keeping oversight central to operations - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Text Generation: Allows users to generate text based on a text prompt. - AI Text Summarization: Condenses long documents or text into a brief summary. - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Analytics & Reporting: Collects both vendor- and customer-facing data relevant to the product development lifecycle, and generates performance and health reports - Announcements: Allows company-wide and targeted announcements to ensure workers receive relevant communications. - API: Application programming interface that allows for integration with other systems/databases - API & Custom Data Connectors: Integrates with external systems and proprietary data sources through APIs - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Assessment Management: Creation, administration, and evaluation of assessments or tests - Attended Automation: Bots that work alongside humans on tasks that cannot be fully automated - Attrition and Engagement Prediction: Supports analysis sentiment and behavior data to signal disengagement or flight risk. - Audience Management & Creation: Creates segmentation groups and communication audiences to target messages, content, features access, etc. - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audio/Video Messaging: Record and send audio and/or video files by online message or chat - Audit Logging: Maintains comprehensive logs of agent actions, decisions, and data access for compliance and governance purposes. - Automated Responses: Automatic reply functionality for incoming messages - Autonomous Task Execution: Completes tasks independently without constant human intervention - Autonomous Task Execution: Helps perform end-to-end HR tasks like onboarding, leave approvals, or resume screening with minimal guidance. - Awards Management: Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc. - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Benchmarking: Compare key metrics for the business against prominent players in the industry - Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers - Blogs: Allows users to publish blogs on social site - Branded Experience: Provides customizable web platform for colors, fonts, company branding etc. - Browser Extension: Product offers a browser extension that validates or enriches lead information within the user’s browser. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Candidate Management: Build, track, and maintain relationships with candidates - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Chat: Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.). - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Comments: Allows for note-taking, task delegation and other discussions to be recorded within the decision-making workflow. - Communication: Communciates results to employees in the form of mass messages if there has been an illness outbreak within the workplace - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Community Building: Enables users to create groups or communities for the purpose of connecting on shared interests or goals. - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Competency Management: Catalog, manage, and develop employee skill sets - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Confirmation: Allows employees to confirm that they have received or read a piece of content. - Contact Management: Manage, organize, and store contact information - Content Editor: Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio - Content Interaction: Has the ability for users to like and react to a post, comment and share visuals on posts, react to comments left by colleagues, and also tag colleagues if they think it would be interesting to share with others to read too. - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Moderation: Helps administrators ensure content is compliant with company policies by providing tools to monitor and moderate user-generated content. - Content Publishing Options: Facilitates online authoring and publishing of the content - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Contextual Response Generation: Enables the AI agent to provide accurate answers based on the context of customer inquiries. - Conversation Analytics: Monitors chatbot usage, interaction quality, and operational performance metrics - Conversation Editor: Allows business to edit conversations to meet the unique needs of one's business. - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Conversational AI: Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses - Conversational Assistants: Helps to engage employees through natural-language dialog to answer HR questions and guide workflows. - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - CRM & ERP Integrations: Accesses and interacts with customer and operational data from business systems - Cross-system Integration: Works across multiple software systems or databases - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Frameworks: Flexible architecture allowing tailored configurations - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Governance: Collection of processes, policies, and standards to manage the storage & usability of enterprise data - Data Import/Export: Import and export data to and from software applications - Data Residency Controls: Supports regional or customer-defined data storage and processing requirements - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Decision Making: Makes informed choices based on available data and objectives - Decision Trees: Allows for the creation of flowcharts or decision trees that guide agents step-by-step through resolving customer issues - Deep Learning: Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data. - Digital Experience Management: Integrates with the IT technologies and workflow to optimize and manage omnichannel digital experiences. - Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Distinct AI Functionality: Have features and use cases that do not fit into existing AI software categories - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Processing: Processes documents and extracts relevant information via metadata combing, native application imaging, and domain parsing. - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drag & Drop Editor: Editing tool that allows users to drag and drop images, icons, widgets, or other components - Dynamic Modeling: Ability to learn and adapt from interactions with environment and data, and to model varying behavior over time. - Email: Offers the ability to send unlimited emails directly from the server without incurring any additional cost. - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Emergency Notifications: Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button. - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Generated Content: Able to share pictures, videos or external articles, and users can participate in the communication if authorized - Employee Lifecycle Management: Manages the entire employee lifecycle from onboarding to exit surveys, providing actionable insights and customization. - Employee Listening: People analytics include features capable of impelmenting an advanced employee listening strategy. - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Photos: Store photos of employees - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Employee Referral Management: Manage and track employee referrals for open job positions - Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs - Employee Segmenting: Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments. - Employee Services: Gives employees access to employee services , such as PTO requests and pay summaries. - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Escalation Management: Define a process for transferring calls/tickets to management - Escalation Workflows: Routes unresolved or high-risk interactions to human agents or teams - Evaluation Management: Create, share, and manage the distribution of job descriptions/duties - Event Calendar: A list of events with their respective dates - Faceted Search: Buyers can refine product searches using filters and product attributes. - Faceted Search/Filtering: Faceted Search/Filtering - Federated Search: Ability to search across different data sources, such as databases, intranets, and applications. - Feedback Collection: Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders. - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Types: Software supports a wide range of file types. - For Enterprises: Designed for large businesses - For No-Code Development: Build applications without the use of code - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Forecasting: Form predictions based on past and present data/trends - Full Text Search: Search for specific words or phrases within a document or database - Gamification: Games or game-like elements to track progress and reward accomplishments - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Generative RAG (Retrieval augmented generation): Embed generative (RAG) capabilities for enhanced answer generation using retrieved content - Global Language Support: Ability to search in multiple languages without any additional work required. - Goal and Challenge Creation: Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools. - Goal Management: Allows employees to set and manage work or career related goals - Group Messaging: Group messaging lets multiple people carry on a group conversation - Health & Safety Policies: Enables administrators to enforce health and safety policies, such as COVID-19 testing and workplace safety instructions. - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Highlighting: Allows the user to see highlighted results to see which words or phrases match the search query. - HR Automation: Autonomously perform or assist with HR tasks across the employee lifecycle - HR System Integration: Integrate with core HR systems such as HRIS, ATS, knowledge bases, and payroll software - Human-In-The-Loop: Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants. - Human-in-the-loop (HITL): Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. - Human‑in‑the‑Loop Governance: Helps routing complex or critical decisions to humans, keeping oversight central to operations. - In-Content Feedback: Allows users to leave feedback within a wiki page or knowledge article. - Independent Decision Making: Allows the AI agent to learn from interactions and adapt its responses accordingly. - Indexing: Compile and organize data into specific metrics - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Initiative Management: Create and manage internal campaigns to improve company culture or business strategy. - Inline Translation: Automatically translates information via machine translation. - Insights & Analytics: Provides performance insights and other analytics by individual, team, or region. - Integration: Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources. - Integration Management: Identify which applications need to exchange data and enable these data connections - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Intent Recognition: Helps understand a user's intentions/actions - Internationalization: Extend compensation configurations around the globe using flexible location profiles, multiple language options, and automatic currency conversion tools within the system. - Interoperability: The ability of two or more systems to exchange information or data. - Job Description Management: Create, share, and manage the distribution of job descriptions/duties - Job Management: Manage and track all job information and associated tasks - Knowledge Base Integrations: Connects to internal documentation, wikis, and knowledge management systems - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Integrations: Integrates with other knowledge repositories in the business to help users find answers to their questions - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Knowledge Sharing: Allows users to upload, share, and collaborate on a variety of documents and file types. - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Learning: The AI platform is able to learn over time on how to interpret each type of customer inquiry and improve the quality of their responses - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Live Chat: Ability to chat online in real time - Live Streaming: Live stream to multiple devices simultaneously - Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees - Mass Notifications: Send messages to multiple recipients at the same time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Memory Management: Store and save retrievable data - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Interface: A way of interacting with a mobile application using items such as windows, icons, and menus - Mobility: Provides accessibility from a mobile device for learning on the go - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Deployment: Deploys chatbot experiences across web, messaging, intranet, and support channels - Multi-Channel Sharing: Publishes the content once on the platform and pushing it through to different comms channels. Pushes specific content based on rules to Microsoft Teams, displaying content inside SharePoint, etc. - Multi-Language: Manage and support multiple languages - Multi-step Planning: Ability to break down and plan multi-step processes - Multi-Turn Conversations: Maintains conversational memory and context across multiple user interactions - Multi‑Language Support & Localization: Interacts fluently across multiple languages and regions, adapting tone and HR context. - Multiple Data Sources: Allows users to manage data from a number of sources - Multiple LLM Models: Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more - Native Mobile Application: Contains fully branded mobile app that is available natively via different platforms. Has low bandwidth management to optimize communication between the application and servers. - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Natural Language Interface: Interact with agents using conversational language - Natural Language Processing: Process and analyze human language in text or audio form - Natural Language Search: Ability to interact with the application using human languages such as English - Natural Language Understanding: Interprets user intent and conversational context from freeform natural language queries - Natural Language Understanding (NLU): Can have a natural, human-like conversation with an interlocator. - Negative Feedback Management: Identify, track, and respond to negative feedback - Newsfeed: Displays application newsfeed content in an engaging and modern manner. - Newsletter: Allows information to be distributed via newsletter. - Newsletter Engine: Allows for reaching employees through the Integrated newsletter builder via email - Newsletter Management: Create and update newsletter content to increase engagement - Niche Application: Address unique or niche requirements not covered by mainstream software solutions - Nominations: Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding & Offboarding: Allows workers to access onboarding and offboarding materials through the platform. - Org Chart Creation: Create and design org charts that include an organization's structure information, contact information, illustrations, and more - Organization: Automatically assigns relevant followup tasks and notifies appropriate team members of status after testing. - Orientation Workflow Management: Create orientation programs for new employees or students - Page Analytics: Provides data on wiki page and knowledge article use. - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Performance Benchmarking: Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Permissions: Allows administrators to set permissions or privacy restrictions for decisions or discussions, controlling who can view and contribute. - Personalization: Adjust communications based on previous interactions or personal preferences - Personalized Ux Experience: Targets content based on profiles, attributes, communications needs, etc. Able to personalize end-users' content view based on preferences and interests. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Policy Enforcement: Automatically enforce local regulation and company policy during HR workflows. - Policy Enforcement & Compliance: Automatically enforce local regulation and company policy during HR workflows. - Policy Management: Create, manage, and track policies and procedures within an organization - Polls & Surveys: Enables users to create and conduct polls and surveys to gather employee feedback and opinions. - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Predictive Analytics: Predict future data based on historical data sets - Private Messaging: Users can communicate in a private, one-on-one manner. - Private Network: Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Proactive Error Detection: Proactively detect errors or bugs, delivering actionable and team-oriented suggestions for remediation - Proactive Intervention: Initiate timely prompts like nudges for development, simulated difficult conversations, or manager reminders - Proactive Nudges & Conversation Support: Initiate timely prompts like nudges for development, simulated difficult conversations, or manager reminders. - Proactive Tasking: Provide proactive or multi-step task support, not only reactive conversational responses - Problem Solving: Allows the AI agent to identify and resolve issues without user intervention. - Productivity: Monitor driver productivity based on KPIs such as time to destination. - Prompt Engineering: Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Query Suggestions: See options for potential search queries within the system - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Quizzes: Brief assessments used to measure knowledge and skills - Read Receipts: Ability to see if recipient has viewed/opened the message - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Data Retrieval: Pulls current information from connected systems during conversations - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recognition Tracking: Track accrued recognition and rewards at an individual employee level - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Relevance Tuning: Allow tuning relevance and ranking through machine-learning or Learning-to-Rank models - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Dashboards: Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Guardrails: Applies governance policies and safety controls to chatbot outputs - Retrieval-Augmented Generation (RAG): Grounds responses in connected enterprise knowledge sources and live data - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Catalog: A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - Rich Text Editor: Input different types of content and edit text formats, fonts, font sizes, and colors - Role-Based Access Controls: Restricts chatbot access and responses based on user identity and permissions - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Route To Human: Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had. - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Scalability: Manage a growing amount of work to meet increased demand without compromising performance - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Science-based templates: Provides content templates built by academics and/or practitioners and leverage science and research. - Scoring: Automatically calculate score after the assessment - Search Analytics: Allows the user to understand how other users are using the search functionality through dashboards, KPIs, etc. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Shift Scheduling: Schedule shifts via online calendars and available employees - Simulation and Scenario Generation: Generative AI can generate synthetic data and simulate scenarios for training and testing purposes. - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Engagement: Process of communicating with an online community and measuring the effectiveness of activity - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement - SOPs & Documentation: Provides written, step-by-step instructions for workers as well as task-related documents. - Space Reservation: Manage the reservation of workspaces - Specialized or Emerging Capabilities: Provide specialized, emerging, or cross-functional capabilities that enhance processes, workflows, or decision-making - Speech Recognition: Train your system to interpret and transcribe voice messages - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Survey Customization: Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity. - Surveys (global & local): Shares the option for users to answer surveys via the tool from wherever they are are. Has customization options of single, multiple choice, or open text answers, etc. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Synonyms: Ability to define synonyms for search terms. - System Integration & Data Access: Helps fetch data from HRIS, ATS, payroll, ERP, and external sources to inform agent actions. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Execution: Provides the AI agent the ability to execute tasks without requiring constant user input. - Task Management: Create, manage and track all task activities and progression - Team Building: Provides gamified team building or informal socialization features to help people bond and communicate. - Templates: Sample files or documents that could be customized as needed or used as is - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Text Editing: Edit text as needed - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training & Learning Modules: Distributes and manages access to training and educational modules. - Training Management: Track employee/learner's progression through training programs - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Typo Tolerance: Ability of search to handle typos. - Unattended Automation: Automate processes from start to finish without human assistance - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Generated Content: Allows users to create and share content via posts, comments, and discussion forums. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Versioning and Version History: Allows users to see version history and return to previous versions of wiki pages. - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Notifications: Set-up notifications and alerts for web browsers and apps. - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Wiki: An informational database that allows users to add, delete, or revise content - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.4 (136) 4.4 Based on 136 reviews ## Pricing Value for money 4.6 (84) Free Trial [View pricing plan details](https://www.capterra.com/p/201794/Workvivo/pricing/) Business Plan $20,000 Flat Rate,One Time It includes: - Campaign - Push Notification - Live Stream - Document Management - Landing Page - Employee engagement tracking - Newsletter - Single Sign-On (SSO) Enterprise plan Custom Quote Available It includes: - Dedicated Account Manager - Customer Support - Branding & customization - API & Integration - Custom analytics & reporting - Unlimited Live Streaming - Unlimited Storage - Access to Beta Features Value for money 4.6 (84) 4.6 Based on 84 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Confluence](https://www.capterra.com/p/136446/Confluence/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (103) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (103) 4.8 Based on 103 reviews ## User reviews Overall rating 4.7 Based on 136 reviews Filter by rating 5(96) 4(34) 3(5) 2(1) 1(0) Mentioned topic Sorted by most recent FP Felice P. CEO Real Estate ### "Simple platform to improve internal communication and engagement" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 15, 2026 I’ve used Workvivo to stay updated on company news and internal communication. It helps centralize updates and improves visibility across teams. Overall, it’s a solid tool for companies looking to strengthen culture and communication. Pros Workvivo makes it easy to share updates across the company and keep employees engaged. The social-style feed is intuitive and encourages interaction. It’s useful for announcements, recognition, and company-wide communication. Cons Some features feel basic compared to more advanced HR platforms. Engagement depends heavily on adoption, and without active use it can feel quiet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Matt S. Activation Manager Entertainment ### "A Great Idea - Poor Execution" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 February 24, 2026 Meh at best. It was a great idea in theory but a poor one in execution. I did not like how often I had to have it fixed. Pros Loved that it was basically a company social media platform that allowed us to post about the goings on inside the team. We used this with the Commanders and it was a great idea. Cons I was locked out of it frequently and it would just be a bug in the code and I routinely had to ask HR and the platform \[sensitive content hidden\] to help fix it for me. I eventually stopped caring enough to get it fixed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Eric T. Director, Digital Transformation Automotive ### "Great Tool with the Right Adoption Strategy" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 23, 2025 Adoption is the most difficult part with any "in house" social media platform. It is another tool that employees have to learn. The organization has to be strategic and thoughtful about how it engages employees through Workvivo to make it worth the spend. Pros Workvivo allows for customization to the environment to fit the brand of the organization. It has a simple to use interface that allows for quick setup and configuration. The user experience is modeled after many of standard social media platforms, making the UX easy to jump into. Cons There isn't much to dislike about Workvivo. From the mobile app to the webapp, it is a pretty easy to use platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sanaa M. Instructor Education Management ### "All-in-one Workplace Communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 25, 2025 Pros Workvivo is a highly convenient, all-in-one team communication platform. It facilitates team collaboration with video, podcast, and social networking features. It contributes to effective workplace management and culture creation. Cons Although Workvivo can be integrated with other workplace platforms, it can end up becoming too busy and jumbled whereas other platforms are focused on specific tasks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RT Richard T. Recruiter Hospitality ### "Not bad but definately room to develop." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 October 24, 2025 overall its a postive system to be using however i feel there is much more that could be utilised within this program. Pros Its quite simple to use and the interface is very appealing. the spaces function is engaging and has real potential. Cons bit of a delay when opening calls and connectivity in messaging space is very laggy. This is most definately a platform built for desktop use. Switched from [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/) The company became obsolete so we then had to move across. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Mohamed H. Engineer Airlines/Aviation ### "Connected. Engaging. Evolving." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2025 The overall experience with Workvivo is engaging and social, offering a modern, user-friendly platform that enhances internal communication and employee connection Pros robust tools for employee engagement, internal communication, and collaboration, providing an all-in-one solution for organizations. Cons occasional slow loading times and performance issues, which can hinder efficiency. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Karl M. EVP CISO Financial Services ### "A social-media like platform for the professional work setting" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 18, 2025 Workvivo's engagement team was knowledgeable about their product and about the needs of our industry. They were pleasant to work with overall. Pros Easy to use, easy to learn and easy to access. The capabilities on Workvivo are robust and can be accessed via mobile apps as well as PC/MAC. The user interface is very straightforward and intuitive. Our users have given mostly positive feedback on the social-media like capabilities that allowed them to be engaged with our leadership team as well as peers. Cons Lacks the customization we wanted for our use cases. While the software is still getting better, when we adopted it, we could not do everything we wanted. Some capabilities were not granular enough to meet our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Martin B. Road test Automotive ### "Great platform." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2025 Great product. Easy to use and a very good work platform. Pros Easy to navigate. Its great for work platforms. Cons No issues found as of yet. But overal so far its great. Switched from [Crown HR Document Management System](https://www.capterra.com/p/253782/Crown-HR-Document-Management-System/) Its what my employer went to in the new year of 2025. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Content writer Writing and Editing ### "Workvivo Brings Fun and Simplicity to Staying Connected at Work" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 12, 2025 In general, I have had really good experience with Workvivo. It is quite useful in ensuring that everyone in the company stays connected especially if you have telecommuting or blended working teams. The platform is very simple, and having a social media-style layout helps to get up and running in no time. I do like it for peer incentives—it is good to see colleagues encouraging each other and sharing victories. The analytics are also a big plus because it shows how engaged your team is and what content type is best with it. The only downside is that it can get a little confusing at times and that might be due to the fact that a lot of people are using it for work and they’re in a lot of teams or projects. But all in all it is a good platform that really does a lot to unite people. Pros I think that Workvivo is a great tool for making sure everyone within a company can connect and can stay engaged. I really liked the ease of use that is provided with this software. The application has a social media interface which makes it engaging and recognizable, just with focus on work-related tasks. It’s well suited for posting company updates, announcing team triumphs, and even rewarding colleagues with ‘shout-outs’. Instead of clogging your news feed with updates of everything that is happening around you, the activity feed allows you to stay updated only with the things that interest you. Also, the live-streaming function is great for major company announcements; you get the feeling of being in the thick of things even if you’re telecommuting. Another major victory concerns the analytics. I find it incredibly useful to see how active people are and what type of content gets the most attention. Workvivo also connects with apps such as Slack, Zoom and Microsoft teams so you don’t have to jump between apps. It’s like having all the ingredients in one place that you would need for a recipe. Cons The things that Workvivo is great but has a few things to work on. For instance, they’re a little restricted when it comes to customization. The layout and design is something you can’t exactly tweak all that much, and that can make it feel a bit generic for some companies. It also gets overwhelming if you are part of several teams or projects since the notification system gets really crowded. When you get a lot of alerts, it’s tough to ignore the alerts that don’t matter to you. For example, the desktop version is a little faster than the mobile app when loading large files or videos. It’s not a deal breaker, but if you’re on the go regularly it can be a bit of a hassle. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LT Liezel T. Admin Assistant Hospitality ### "Workvivo Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2024 The overall experience with Workvivo is amazing! Communication within the group makes easier and fun. Pros What I like most abut Workvivo is it works like a social media within your company's circle. It builds good communication in a fun way1 Cons So far, there's nothing I like least about Workvivo because it's so easy to use and you can post communication within the company easily and digitally. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/201794/Workvivo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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