# Total Rewards Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Total Rewards Software - reviews, pricing plans, popular comparisons to other Employee Recognition products and more.

Source: https://www.capterra.com/p/201840/JobPts

---

# 

 Total Rewards Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Total Rewards

## What is Total Rewards?

JobPts - Total Rewards is an enterprise-level solution that offers personalized recognition and rewards for your workforce. Employees can easily access their total rewards package in one centralized location, regardless of location, language, or preferred communication channel. Thanks to SMS notifications, your deskless employees will never miss a recognition moment. With reward options like Amazon merchandise, cash cards, eGift cards, company-branded swag (and more) available in 150+ countries without markups, our system adjusts rewards for local purchasing power to ensure fairness and maximum value. By integrating with your core HR system, Total Rewards embeds recognition directly into daily workflows, celebrating milestones such as anniversaries and promotions. Additionally, intuitive dashboards provide actionable insights, allowing executives to track program success and maximize ROI. Elevate the employee experience with a unified approach to total rewards and recognition.

## What is Total Rewards used for?

[Employee Recognition](https://www.capterra.com/employee-recognition-software/)

Top alternative

Featured

Overall rating

Based on 129 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

-   Employee Recognition / 2026

Do you work for Total Rewards?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://semoscloud.com&name=Total Rewards)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Total Rewards

4.8 (129)

VS.

[4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (129)

Ease Of Use

4.8 (2,909)

Value For Money

4.6 (106)

Value For Money

4.5 (2,604)

Customer Service

4.9 (116)

Customer Service

4.7 (2,649)

## Total Rewards alternatives

[4.9 (3,512)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting price

$4.80

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,847)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (739)](https://www.capterra.com/p/170710/Bucketlist/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (812)](https://www.capterra.com/p/186557/PerkNow/reviews/)

Starting price

$4000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/201840/JobPts/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Peer-to-Peer Recognition

4.6 (54)

75.93% of 54 reviewers that rated this feature as important or highly important

Allows employees to praise one another in a social network-like feed visible to the whole organization

Employee Reward Programs

4.7 (52)

76.92% of 52 reviewers that rated this feature as important or highly important

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

eCards

4.6 (47)

78.72% of 47 reviewers that rated this feature as important or highly important

Digital greeting cards that are sent electronically, usually via email

Rewards Catalog

4.4 (45)

71.11% of 45 reviewers that rated this feature as important or highly important

A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more

Recognition Tracking

4.3 (41)

78.05% of 41 reviewers that rated this feature as important or highly important

Track accrued recognition and rewards at an individual employee level

Manager-to-Employee Recognition

4.5 (36)

61.11% of 36 reviewers that rated this feature as important or highly important

Allows managers to praise, recognize skills, and give feedback to their employees

Total Rewards 29 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc.

Manage and monitor spending to align with the financial constraints or goals

Leave comments and notes on documents for others to view

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Alter the layout and content of reports

Digital greeting cards that are sent electronically, usually via email

Centralized storage for employee data, records, and performance metrics

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Tracks metrics that provide insight into how a user interacts with any interface or product

Games or game-like elements to track progress and reward accomplishments

Allows employees to set and manage work or career related goals

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Boards that use custom metrics to show how leading performers compare to other individuals/teams

Allows managers to praise, recognize skills, and give feedback to their employees

Access software remotely via mobile devices

Manage and support multiple languages

Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award

Allows employees to praise one another in a social network-like feed visible to the whole organization

Streamlining repetitive tasks and activities through automated and predefined workflows

Track accrued recognition and rewards at an individual employee level

Timed notification for any upcoming task, deadline, appointment, or activity

A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more

Allow users to access multiple services after entering their login credentials once

Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.6 (129)

4.6

Based on 129 reviews

## Pricing

Value for money

4.6 (106)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.6 (106)

4.6

Based on 106 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[

Oracle Cloud Infrastructure (OCI)](https://www.capterra.com/p/203476/Oracle-Cloud-Infrastructure/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (116)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (116)

4.9

Based on 116 reviews

## User reviews

Overall rating

4.8

Based on 129 reviews

Filter by rating

5(107)

4(18)

3(3)

2(0)

1(1)

Mentioned topic

Sorted by most recent

MC

Margaret C.

iXP Intern - Partner Benefits Catalog Operations Support

Computer Software

### "Great Platform and Even Better Support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 8, 2026

I had a great experience with Total Rewards, there were no complications with the interface or quality of the application. Additionally, when I encountered a complication which was caused by my own mistake, the Support Center was very quick to respond and assist me in my query. \[sensitive content hidden\] was a great help to me and even correct the mistake I made!

Pros

The variety of gifts or rewards offered by Total Rewards is outstanding, it gives a wide range of products for employees to choose from. Additionally, the post board gives a public level of recognition that really boosts visibility! I also love how you can link it to your LinkedIn!

Cons

There are not many complaints from me about this program, maybe one would be the interface for the "Send Button". I think instinctively users assume that button is the next page, not necessarily the send button. Now, I know if lists the words "Send" but if I was to improve it I was maybe shape it more like a submit button and not include the arrow (this only applies for the "Support Center" area).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 14, 2026

Thank you for your detailed feedback, we really appreciate you taking the time to share your experience. We’re glad to hear you’re enjoying the variety of rewards and the visibility that recognition brings through the post board and LinkedIn integration. It’s great to know this is making an impact. We also appreciate your note on the “Send” button in the Support Center. That’s a helpful observation, and we’ll share it with our product team as we continuously work to improve the user experience. Finally, we’re happy our Support Center team could assist you quickly and turn your experience into a positive one. Thanks again for your feedback and support!

PS

Peter S.

Sales Representative

Real Estate

### "Reward dollars"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2026

Extremely satisfied. I was very impressed with the speedy response with the correction. The card # was supplies and it was very easy to get my dollars put into my Amazon report.

Pros

You were very prompt and quick with resolving this issue of me not being able to get my dollars from my Amazon gift card transferred. Thank you

Cons

All was good. There was nothing negative. I was very impressed with the speedy response with the correction.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 14, 2026

Thank you for your kind feedback, we truly appreciate it. We’re glad to hear our team was able to resolve your issue quickly and make the process smooth for you. It’s great to know the experience with your Amazon gift card was easy and hassle-free. Your comments mean a lot to us, and we’re happy we could turn this into a positive experience. Thanks again for sharing!

Nick M.

Global Vice President - Employee Central - Sales and Strategy

Computer Software

### "Easy Peer Recognition with Manager Visibility and Optional Cash Awards"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 21, 2026

This was a very popular program at SAP. It allowed employees to recognize outstanding performance among colleagues. We were able to write a note about what a colleague had done that was outstanding, which was routed to their manager for visibility. We could also opt to add a small cash award as well.

Pros

The ability to recognize excellence among colleagues and provide small cash awards. It really helped motivate employees.

Cons

Nothing I didn't like. This is an excellent product. I'm hoping that my current employer will adopt Total Rewards as well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

Raihan G.

Business development

Information Technology and Services

### "Business development"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2025

Pros

More than just thank you + Ease of use. It gives each member an opportunity to send their appreciation to each other even when they are in different countries

Cons

Nothing. Only good

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

jochem g.

Senior Partner Business Manager

Computer Software

### "good support, VERY BAD VIRTUAL CREDIT CARD, other cards work great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

November 8, 2025

the program is good, I chose some gift card that worked fine, but unfortunately I also choose the virtual credit card and that is an absolute abomination, it blocks almost every payment for 24 hours, it then proceeds to keep your funds for 30 days, reasons are vague, and when asked they say "it is not a credit card we have our own rules"

Pros

the support is great (\[sensitive content hidden\] is a legend!) , the gift cards work really well. DON'T take the virtual credit card that does not work at all. (hence the 5 stars for support in assisting me with this issue).

Cons

virtual credit card, absolutely a bad product, they keep every payment for 24 hours, and then 3 days and then 30 days. and the only thing they will tell you is "the payment exceeded the security limits, try again in 24 hours", super nice if you are in a restaurant or shop counter and want to use the card and it does not work :(

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 11, 2025

Thank you, Jochem, for your honest and detailed feedback. We're glad to hear you’ve had a positive experience with our support team and our platform in general. We understand your frustration with the virtual card and truly appreciate you sharing this insight, it helps us address such issues with our payment partners and improve the overall redemption experience for everyone. Best, The Semos Cloud Team

LE

Lobna E.

Business Consultant

Computer Software

### "Total Rewards experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 2, 2025

The support team were very supportive when I had an issue, thanks for the great experience.

Pros

It is very user friendly and one could find his way around easily in the tool

Cons

No filtering capabilities by teams

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 4, 2025

Hi Lobna, Thank you for taking the time to share your experience with our platform and the support team! We are very happy to hear you had a positive one. Best, The Semos Cloud Team

JM

Julieta M.

DATA RESEARCH AT SAP

Computer Software

### "Reconocimiento"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 29, 2025

Pros

Lo que mas me gusto fue premiar a compañeros de trabajo por la gran ayuda que me brindaron durante el año laboral de manera monetaria, para que puedan disfrutar de lo que quieran comprarse!

Cons

Todo me pareció bien! Gracias por la ayuda y predisposición siempre! Queria consultar is hay alguna plataforma para ver el saldo disponible en el regalo?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 3, 2025

Hi Julieta, Thank you so much for taking the time to share your experience. We greatly appreciate it. We will make sure to reply on email to any questions you might have regarding the platforms, since we will need additional details to be able to answer that specific question. Thank you once again for the support and for using the platform. Best, The Semos Cloud Team

MC

Melody C.

Tax Accountant

Financial Services

### "Reward redemption"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 23, 2025

It was a great experience. I love my new air fryer only wish I would have bought it sooner! Thanks again

Pros

They got back to me pretty quickly. Thanks for helping me with my order, I received my air fryer in like 2 days, I absolutely LOVE it!!!! Thank you

Cons

I don't have anything to say, my overall experience was a great one. Thanks again for your help with my issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 25, 2025

Hello Melody, thank you so much for taking the time to share your experience. We are glad to hear our team has been of great help and that you are enjoying Total Rewards! Best, The Semos Cloud Team

DL

David L.

Industry Advisor

Information Technology and Services

### "Redeeming rewards towards gift cards"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2025

Excellent. Appreciate the support team for quickly answering my questions and providing detailed explanations.

Pros

Easy to see how much I can spend on my rewards. Excellent range of available gift cards to choose from.

Cons

Difficult at times to understand the different rewards from the same vendor. Unclear if some of the gift cards are eGift cards or are physical gift cards.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 31, 2025

Thank you, David, for sharing your experience! We're happy to hear you’re enjoying the variety of gift cards and that our support team has been helpful. Your feedback about reward clarity is appreciated, and we’ll continue refining the experience to make redemption even more straightforward.

WC

Wei Chiang A.

Commercial Finance

Information Technology and Services

### "Total Rewards Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 12, 2025

It was a pleasant experience so far. Website was easy to navigate around. The instructions for redemption are pretty clear as well.

Pros

The website is easy to understand and navigate around. Whenever I have any doubts, it is easy to reach out to the support team for clarification.

Cons

There should be more vendors added from time to time. It seems like the list of vendors are always the same.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 17, 2025

Thank you, Wei Chiang, for taking the time to share your experience! We're pleased to hear the platform has been easy to navigate and that support has been helpful when needed.

[View all Reviews](https://www.capterra.com/p/201840/JobPts/reviews/)

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Popular comparisons

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

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