# FHASES Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FHASES Software - reviews, pricing plans, popular comparisons to other Human Services products and more. Source: https://www.capterra.com/p/201860/FHASES --- # FHASES Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FHASES ## What is FHASES? It is a HIPAA-compliant case management system that provides enterprise, security, and infrastructure features to streamline processes. ## What is FHASES used for? [Patient Case Management](https://www.capterra.com/patient-case-management-software/)[Social Work Case Management](https://www.capterra.com/social-work-case-management-software/)[Human Services](https://www.capterra.com/human-services-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $75 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FHASES?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.son-is.com&name=FHASES) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FHASES 4.8 (24) VS. [4.7 (38)](https://www.capterra.com/p/143681/Collaborate/reviews/) Starting Price $75 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (24) Ease Of Use 4.3 (38) Value For Money 4.9 (17) Value For Money 4.4 (31) Customer Service 4.9 (21) Customer Service 4.6 (37) ## FHASES alternatives Highest Rated [4.8 (39)](https://www.capterra.com/p/178861/Junna-Care/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (86)](https://www.capterra.com/p/200357/Casebook-Platform/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/201860/FHASES/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Client Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Program Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Process of managing several related projects or business activities to achieve organizational goals Case Notes 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access and track notes regarding case activities and updates within case files Document Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Goal Setting/Tracking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Establish measurable goals and objectives and track their progress over a specific period of time HIPAA Compliant 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection FHASES 28 features Track and document all activities across devices, networks, and other systems Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Record candidates' information such as role, professional qualifications, experiences, skills or attributes Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Manage contact details and communication with clients Store, manage, and track all electronic documents in a centralized location Identifying if all conditions that entitle a client to certain benefits are met Store, manage and track all forms in a centralized location Establish measurable goals and objectives and track their progress over a specific period of time Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids Compliant with HIPAA, which sets standards for sensitive patient data protection Records of patients' medical history Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Accept, record, and reconcile financial transactions Process of managing several related projects or business activities to achieve organizational goals Log and store the source of contacts/leads Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Create, manage and track all task activities and progression Measure and track time including hours worked and paid time off (PTO) Track employee/learner's progression through training programs Create treatment plans that document interventions and outcomes to track patient progress Manage volunteer information and direct volunteer resources Record, update and manage waiting lists Features 4.5 (24) 4.5 Based on 24 reviews ## Pricing Value for money 4.9 (17) Basic $75.00 Flat Rate,Per Month Value for money 4.9 (17) 4.9 Based on 17 reviews ## Support, customer service and training options Customer Service 4.9 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (21) 4.9 Based on 21 reviews ## User reviews Overall rating 4.8 Based on 24 reviews Filter by rating 5(18) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JS Joy S. Assistant Director Non-Profit Organization Management ### "The whole package - almost!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 9, 2026 Excellent. The staff is responsive and open to our ideas. The platform is easy to learn and navigate. Pros Fhases offered our organization the functions we needed for tracking case management encounters, logging services rendered and having confidential counseling notes. Cons There is no telehealth video option in Fhases so our counseling has to use another platform for her program. Switched from [ADP Next Gen HCM](https://www.capterra.com/p/10010953/ADP-Next-Gen-HCM/) Next-Gen was specifically medical records and needed a physician's NPI # to operate. Our organization pivoted from a medical clinic to a social service agency and Fhases offered much more for us. Alternatives considered [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/) Reasons for choosing FHASES Fhases offered confidential counseling notes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Ando S. ADMIN Hospital & Health Care ### "Smooth, Efficient, and User-Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2025 Smooth, efficient, and user-friendly. Great upgrade that simplifies workflows and improves organization. Pros FHASES is easy to use, organized, and tailored for ECM workflows, making documentation, task tracking, and care coordination much smoother and more efficient. Cons Honestly, there’s nothing I’ve found to dislike about FHASES so far. It has been a positive and seamless experience all around. Switched from [ED Optimization](https://www.capterra.com/p/10019963/Emergency-Department-Optimization/) PCC is not yet fully developed for the Case Management field and lacks several key features necessary to support comprehensive care coordination and documentation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Tina H. Executive Director Hospital & Health Care ### "Executive Director " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2025 FHASES development team and IT service updates have been impressive. They work hard to improve the flow, reporting, process, and support. Pros The personal care you receive from the IT team. The ease of use, and if you have any questions or concerns, the FHASES development team is quick to respond. With training, reports, or even the simplest questions, you feel they care about you, the staff, and the clients/patients your organization serves. Cons Report data collection is done; however, these concerns are being taken care of in collaboration with FHASES IT. Switched from [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) NextGen was not able to meet our organization's needs. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) [OncoEMR](https://www.capterra.com/p/132046/OncoEMR/) Reasons for choosing FHASES FHASES meets our needs and offers services that no other product could for the price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nick B. Program Manager Non-Profit Organization Management ### "Fhases is an incredible vendor for program and case management!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2023 Pros First and foremost, the support is incredible. \[sensitive content hidden\] has always been incredibly patient and helpful anytime I've had questions or needed assistance. The product has made our lives significantly better - we're now able to spend more time focused on our clients. Cons I have no cons to say about Fhases, I've had an incredibly positive experience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Nicole S. Executive Director Hospital & Health Care ### "Upgrade to Fhases" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2023 Fhases helped us solve multiple issues. we were on a remote desktop platform that was cumbersome, outdated, and difficult to scale with our program. fhases came out of the box with upgraded features like tasking, messages, and an appointments calendar. all reporting in fhases can be customized and there is little downtime. as long as internet is up, the site will function. Pros the best part about fhases is the organization itself. lanie, heather, matthew, everyone at fhases is wonderful to work with and super helpful. we love the upgrades that come through, and we get notified of developing changes to the system and get to have input in changes on the site. that is pretty unheard of, especially in nonprofit where funds are limited and we usually have to just take what we can get. fhases makes our lives easier and gives us control over our data and processes. we were able to easily convert our SOPs from one system to the next and fhases even provided us with a customized and personalized workflow manual to make the transition easier. Cons the majority of the initial issues with fhases were due to the limited data we were able to pull from our original platform and migrate into fhases. all issues were rectified in a timely manner and we had access to support the entire process. training and experience solved the rest of our issues. no current complaints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Regina B. Administrative Assistant Hospital & Health Care ### "Small Free Clinic Using FHASES" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2023 My experience with FHASES has been great and I can't talk enough about my positive interactions with staff. I have never experienced support like we have received from the FHASES staff. Questions are answered quickly and anything I need explained, is done so in its simplest form. Pros What I like most about FHASES is our transition from paper charts to EMR. With the data we collect and its management in FHASES, our reporting ability has really improvided. Cons I do not like that the two-part authentication involves administrators using their personal cell phones and not clinic email addresses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jennifer G. Owner Hospital & Health Care ### "Great product and customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2021 Pros This software was a great choice for my case management business. I like the flow between the clinical, case management and behavioral health. The FHASES team implemented assessments and processes into the system to meet the needs specific to my practice. I think that customer service is most important with any product and this team is the best. They respond right away and are able to implement changes or requests quickly . They are really great to work with! Cons I do not have any complaints regarding the use of the software at this time and when I do they are open to suggestions and provide a solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EE Erin E. Community Health Worker Hospital & Health Care ### "Super user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 26, 2021 Pros I used Fhases for approximately one year to log patient case management. One of it's best features is how user friendly it is. You don't have to be a computer pro to use this software. It allows you to quickly get your work done without spending too much time trying to figure out it's functions. Cons I have no complaints with this software. The year that I used it I was very pleased and never had any issues with difficulty or "glitches." Id recommend this to anyone! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jody M. CMA Health, Wellness and Fitness ### "Fhases software review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 August 25, 2020 Pros I like the ability to use the tab functions to go from section to section Cons I do not like the search function. I wish you could use 2 identifiers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JO Jessica O. Access Coordinator Hospital & Health Care ### "Practical but not user friendly " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 August 24, 2020 I use this system everyday its simple but could use some upgrades. Pros I like the individual tab and demographics on top of page. Cons Patient search needs to be exact. Wont find patients with similar names or if they have multiple last names. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/201860/FHASES/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)