--- title: "The Jewel Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about The Jewel Software - reviews, pricing plans, popular comparisons to other Jewelry Store Management products and more." source_url: "https://www.capterra.com/p/201863/The-Jewel-Software/" page_type: "product" language: "en" --- # The Jewel Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) The Jewel Software ## What is The Jewel Software? Revolutionize Your Jewelry Business ✨ Managing jewelry has never been easier. The Jewel Software gives you everything you need to run your business smarter, faster, and with less effort. ✔ Gain powerful analytics to make better decisions. ✔ Manage employees, suppliers, and clients seamlessly. ✔ Automate processes and connect directly with your e-commerce website. Next-Level Jewelry Features 💎 RFID for Jewelry – Real-time tracking, inventory control, and security at your fingertips. 💎 Seamless Integrations – Connect with: • Shopify & WooCommerce for online sales • GIA, HRD, IGI for certificate verification • Rapaport for live diamond pricing 🌍 Trusted in 23+ Countries — Jewelers worldwide rely on The Jewel Software to grow, simplify operations, and maximize profits. 👉 Start transforming your jewelry business today — Contact us now! ## What is The Jewel Software used for? [Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/) Top alternative Featured Overall rating Based on 47 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $1500 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for The Jewel Software?[Manage this product listing](https://www.g2.com/products/the-jewel-software/claim_requests/new?auto=true) ## The Jewel Software Overview Updated August 2026 AI summary The Jewel Software is designed for small jewelry businesses seeking to manage daily retail operations, inventory, sales, and customer relationships. Covering jewelry store management, it combines POS, inventory tracking, multi-store support, supplier management, and customer history with features like accounting, repair tracking, customizable reports, and third-party integrations. Deployment options include cloud, SaaS, web-based, and Windows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### The Jewel Software 4.9 (47) VS. [4.8 (73)](https://www.capterra.com/p/118049/wJewel/reviews/) Starting Price $1500 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (47) Ease Of Use 4.8 (73) Value For Money 4.9 (47) Value For Money 4.8 (67) Customer Service 5.0 (47) Customer Service 4.9 (71) ## The Jewel Software alternatives [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.8 (72)](https://www.capterra.com/p/139779/artcloud/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [5.0 (27)](https://www.capterra.com/p/161220/Valigara-Online-Jewelry-Manager/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [PIRO Fusion](https://www.capterra.com/p/236081/PIRO-Fusion/) [3.8 (4)](https://www.capterra.com/p/236081/PIRO-Fusion/#reviews) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236081/PIRO-Fusion/) [View all alternatives](https://www.capterra.com/p/201863/The-Jewel-Software/alternatives/) ## FAQs about The Jewel Software Overview ### Which roles and teams benefit most from The Jewel Software? The Jewel Software is most used by jewelry business owners, executives, and store managers who oversee daily retail operations and business performance. Finance and accounting teams use it to track billing, inventory value, and financial records, while jewelers and sales staff rely on it to manage products, customer transactions, and branch workflows. Answer based on 47 reviews Overview ### What company size and industries is The Jewel Software built for? The Jewel Software is built for small businesses in luxury goods and jewelry, with 100% of reviewers from small companies and 34% in Luxury Goods & Jewelry. It also serves Retail at 28% and Apparel & Fashion at 9%, supporting jewelry stores, factories, suppliers, designers, and jewelry store management. Answer based on 47 reviews Features and Usability ### What are the key features of The Jewel Software? The Jewel Software offers accounting, point of sale (POS), and inventory management for jewelry stores. It also includes appraisal management, catalog management, billing and invoicing, repair tracking, commission management, and access controls/permissions, plus customizable reports, barcode/ticket scanning, and third-party integrations. Integrations ### Which third-party tools and platforms does The Jewel Software integrate with? The Jewel Software integrates with Shopify, WooCommerce, Managed WooCommerce, Xero, BarTender, and Rapport. It connects e-commerce, accounting, and labeling workflows through these six third-party platforms, with Shopify standing out as the most frequently mentioned integration in the catalog data provided. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does The Jewel Software offer? The Jewel Software provides live online sessions, webinars, and videos to help teams get started. Live online sessions support guided setup and direct instruction, webinars offer scheduled group learning, and videos give users self-paced reference material for reviewing features and steps as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does The Jewel Software offer? The Jewel Software provides Email/Help Desk, Phone Support, and Chat. Users describe the support team as responsive and dedicated, with fast problem-solving and helpful implementation guidance. Feedback also suggests the service is attentive and available when issues arise, contributing to a positive overall support experience. Answer based on 6 reviews ## Features AI summary Based on 80 Jewelry Store Management reviews Not all Jewelry Store Management software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Inventory Tracking** (**61%** of reviewers rated this feature as critical) - **Multi-Store** (**81%**) - **Data Synchronization** (**67%**) The Jewel Software supports **Inventory Tracking** and **Multi-Store**, giving jewelry retailers the tools to monitor stock levels accurately and manage operations across multiple locations. However, it does not include **Data Synchronization**. Instead, it offers other features that reviewers also rate as important, including **Point of Sale (POS)** (**57%**), **Supplier Management** (**40%**), and **Customer History** (**38%**). These features help businesses handle in-store sales, keep vendor relationships organized, and track past customer purchases, helping teams run day-to-day store activity more efficiently. Inventory Tracking 4.9 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Multi-Store 5.0 (17) 35.29% of 17 reviewers that rated this feature as important or highly important Manage multiple teams and operations from a central location Point of Sale (POS) 4.8 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Supplier Management 4.9 (23) 60.87% of 23 reviewers that rated this feature as important or highly important Manage all supplier data and operations Customer History 4.8 (25) 60.00% of 25 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships Repair Tracking 4.9 (19) 47.37% of 19 reviewers that rated this feature as important or highly important Allows service businesses to track ongoing repairs The Jewel Software 37 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Signature: Digitally sign online documents - For Jewelry Stores: Specifically for jewelry store management - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Label Printing: Process of printing custom labels through various methods. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Store: Manage multiple teams and operations from a central location - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Purchase Order Management: Create, send, and track purchase orders and their statuses - Receipt Management: Upload, track, and submit receipts in a central database - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. --- Get Advice We can help you find the software with the features you need. Features 4.8 (47) 4.8 Based on 47 reviews ## Pricing Value for money 4.9 (47) Free Trial Basic $1,500 Flat Rate,Per Year Value for money 4.9 (47) 4.9 Based on 47 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ BarTender](https://www.capterra.com/p/80556/BarTender/)[ Managed WooCommerce](https://www.capterra.com/p/208757/Managed-WooCommerce/)[ Rapport](https://www.capterra.com/p/60931/Rapport/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (47) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (47) 5.0 Based on 47 reviews ## User reviews Overall rating 4.9 Based on 47 reviews Filter by rating 5(42) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Suzan G. Owner Accounting ### "5 stars service and all your data is protected " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2026 Worth every 1$ spent as the professional service you are receiving worth the money you are paying. Back up info is very appreciated. Pros Excellent customer service and follow up .. The employees are very organized , track every single detail & track with you all simole to complicated details Cons Walk in customers have to be inserted not just like cash customers you just can calculate the invoice and release out your inventory Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Cedra H. Jewelry sales consultant Retail ### "User experience review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 28, 2026 The Jewel software is simple, efficient, and easy to use, but would benefit from additional features such as the return option to improve control and flexibility Pros Not complicated at all, it is user friendly Very easy to learn so everyone can become a proficient with a short time Cons The software lacks the return button each time you want to check something you have to enter the page all over again Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Marc A. Owner Luxury Goods & Jewelry ### "Professional and easy to use jewelry software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2026 Pros The software is very friendly to use and if you need anything there is always someone ready to assist Cons I didn’t have any significant complaints. A short learning curve is required at the beginning, but once familiar, the software works efficiently Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AE Abdallah E. Jewellery store manager Apparel & Fashion ### "It improved our efficiency by keeping inventory, client data, and daily operations organized in one place." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 27, 2026 Overall, the software has significantly improved our workflow by centralizing everything, from inventory tracking to client data and invoicing, making our operations more efficient and organized. Pros What I like most about the software is that it covers every aspect of our business in one place, from inventory and invoicing to customer data and bank tracking. It really simplifies our daily operations and helps us stay organized without needing multiple systems. Cons What I like least is that issuing an invoice can sometimes take longer than expected, even with a stable Wi-Fi connection. Improving the speed of this process, if possible would make the experience even smoother. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Muhammed S. Owner Luxury Goods & Jewelry ### "Cheerful and Motivated" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 27, 2026 Very satisfying, it has what ever need to use. smooth in analyzing and briefing your sales, inventory and stock Pros İt covers all your needs and it's always updated with new tools to ensure better support and customer support never disappoint you there are beside you when ever you need help. Cons Too much icons and button i wish that we could customize the interface with the most needed tools and icons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC rabih C. owner manager Retail ### "best support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 22, 2026 Pros their support team, they instantly solve your problems, and they do it remotely , not to forget they are always progressing and implementing new updates Cons nothing to hate about jewel software, because even you face a problem , they will solve it and in no time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IN ilij N. Jewelry Business Owner and Wholesaler Luxury Goods & Jewelry ### "Excellent system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2026 I have worked with both the old and the new versions, and I find them both quite impressive. The new version, however, offers even greater efficiency and functionality. Pros I like everything about this system. It contains a great deal of detail and is extremely helpful. It makes our work much easier and helps us manage stock, cash flow, and everything else efficiently. Cons nothing at all Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Aleek M. Diamond jewelry shop Accounting ### "Simple practical and also saving time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 21, 2026 I really liked how user-friendly the program is and of course the Team how quick they reply for any help... Managing inventory and organizing jewelry items has become much easier. Pros What I liked most about the program is how easy it is to manage .. which helped me save time and focus more on customers and improve business Cons The program is very helpful overall , but the confusing part , when changing the gold rate and checking them all back Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KZ Karen Z. Partner Consumer Goods ### "Jewel Software Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 20, 2026 Pros Value for money is great as well as fast customer support. Also, it is quite specific to the jewelry industry which is hard to find. Cons Some entries are hard to edit/adjust. Also, some reports could be improved for internal use as well as customer use Alternatives considered [Dolphin CRM](https://www.capterra.com/p/2501/Dolphin/) Reasons for choosing The Jewel Software It was very personalized to the jewelry industry Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. George O. Director Luxury Goods & Jewelry ### "Experiences with The Jewel Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2023 \[sensitive content hidden\] and his team are amazing to deal with. If I ever need help or something customised it is done within hours! I don't need to wait and especially when it is critical for us. It is personalised RELIABLE service and could not thank them enough! They go above and beyond for everything treating your business as their own! Pros It is flexible! It took me around one year to find a software to suit my business, especially because my jewellery business is so highly customised. I thought I may need to go down the avenue of having something custom made but \[sensitive content hidden\] was an enormous help. He customised everything to my need. To put it into perspective, I needed something that will be able to handle my gem department, internal repairs and manufacturing, remodels, custom orders, valuations/appraisals, outsourced repairs, materials balance, retail inventory and advise me of which products are where. I also needed it to act as a point of sale system and finally to be able to submit my figures for financial reporting. Furthermore, the client 360 degree CRM section is fantastic! I am able to know everything about my clients; even up to their finger sizes and don't need to rely on my memory! Cons There is not much for me to mention here Switched from [wJewel](https://www.capterra.com/p/118049/wJewel/) Reasons for choosing The Jewel Software The service and abilities of The Jewel Software far outreached any other product on the market! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/201863/The-Jewel-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [wJewel vs The Jewel Software](https://www.capterra.com/compare/118049-201863/wJewel-vs-The-Jewel-Software)