# The Jewel Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about The Jewel Software - reviews, pricing plans, popular comparisons to other Jewelry Store Management products and more.

Source: https://www.capterra.com/p/201863/The-Jewel-Software

---

# 

 The Jewel Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

The Jewel Software

## What is The Jewel Software?

Revolutionize Your Jewelry Business ✨ Managing jewelry has never been easier. The Jewel Software gives you everything you need to run your business smarter, faster, and with less effort. ✔ Gain powerful analytics to make better decisions. ✔ Manage employees, suppliers, and clients seamlessly. ✔ Automate processes and connect directly with your e-commerce website. Next-Level Jewelry Features 💎 RFID for Jewelry – Real-time tracking, inventory control, and security at your fingertips. 💎 Seamless Integrations – Connect with: • Shopify & WooCommerce for online sales • GIA, HRD, IGI for certificate verification • Rapaport for live diamond pricing 🌍 Trusted in 23+ Countries — Jewelers worldwide rely on The Jewel Software to grow, simplify operations, and maximize profits. 👉 Start transforming your jewelry business today — Contact us now!

## What is The Jewel Software used for?

[Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/)

Top alternative

Featured

Overall rating

Based on 47 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$1500

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for The Jewel Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.thejewelsoftware.com&name=The Jewel Software)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### The Jewel Software

4.9 (47)

VS.

[3.8 (718)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$1500

Flat Rate, Per Year

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (47)

Ease Of Use

3.8 (718)

Value For Money

4.9 (47)

Value For Money

3.6 (671)

Customer Service

5.0 (47)

Customer Service

3.6 (693)

## The Jewel Software alternatives

[4.8 (72)](https://www.capterra.com/p/139779/artcloud/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (35)](https://www.capterra.com/p/151174/Orderry/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (27)](https://www.capterra.com/p/161220/Valigara-Online-Jewelry-Manager/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[5.0 (1)](https://www.capterra.com/p/144018/Adaptive-Jewelry-ERP/#reviews)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/201863/The-Jewel-Software/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer History

4.8 (25)

60.00% of 25 reviewers that rated this feature as important or highly important

Access previous interactions or concerns to maintain customer relationships

Supplier Management

4.9 (23)

60.87% of 23 reviewers that rated this feature as important or highly important

Manage all supplier data and operations

Repair Tracking

4.9 (19)

47.37% of 19 reviewers that rated this feature as important or highly important

Allows service businesses to track ongoing repairs

Multi-Store

5.0 (17)

35.29% of 17 reviewers that rated this feature as important or highly important

Manage multiple teams and operations from a central location

Inventory Tracking

4.9 (16)

75.00% of 16 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Point of Sale (POS)

4.8 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

The Jewel Software 37 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Create and manage digital catalog of products/services with their details, specifications, and price

Tracking, calculating, and paying commissions and earnings to employees

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Alter the layout and content of reports

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Digitally sign online documents

Specifically for jewelry store management

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Process of printing custom labels through various methods.

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Automate workflows and trigger campaigns based on customer actions

Manage multiple teams and operations from a central location

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Create, send, and track purchase orders and their statuses

Upload, track, and submit receipts in a central database

Allows service businesses to track ongoing repairs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

An order generated by a seller to a customer, containing details about products or services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Get Advice

We can help you find the software with the features you need.

Features

4.8 (47)

4.8

Based on 47 reviews

## Pricing

Value for money

4.9 (47)

Free Trial

Basic

$1,500

Flat Rate,Per Year

Value for money

4.9 (47)

4.9

Based on 47 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

BarTender](https://www.capterra.com/p/80556/BarTender/)[

Managed WooCommerce](https://www.capterra.com/p/208757/Managed-WooCommerce/)[

Rapport](https://www.capterra.com/p/60931/Rapport/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (47)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (47)

5.0

Based on 47 reviews

## User reviews

Overall rating

4.9

Based on 47 reviews

Filter by rating

5(42)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Suzan G.

Owner

Accounting

### "5 stars service and all your data is protected "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2026

Worth every 1$ spent as the professional service you are receiving worth the money you are paying. Back up info is very appreciated.

Pros

Excellent customer service and follow up .. The employees are very organized , track every single detail & track with you all simole to complicated details

Cons

Walk in customers have to be inserted not just like cash customers you just can calculate the invoice and release out your inventory

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Cedra H.

Jewelry sales consultant

Retail

### "User experience review "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 28, 2026

The Jewel software is simple, efficient, and easy to use, but would benefit from additional features such as the return option to improve control and flexibility

Pros

Not complicated at all, it is user friendly Very easy to learn so everyone can become a proficient with a short time

Cons

The software lacks the return button each time you want to check something you have to enter the page all over again

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Marc A.

Owner

Luxury Goods & Jewelry

### "Professional and easy to use jewelry software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2026

Pros

The software is very friendly to use and if you need anything there is always someone ready to assist

Cons

I didn’t have any significant complaints. A short learning curve is required at the beginning, but once familiar, the software works efficiently

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AE

Abdallah E.

Jewellery store manager

Apparel & Fashion

### "It improved our efficiency by keeping inventory, client data, and daily operations organized in one place."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 27, 2026

Overall, the software has significantly improved our workflow by centralizing everything, from inventory tracking to client data and invoicing, making our operations more efficient and organized.

Pros

What I like most about the software is that it covers every aspect of our business in one place, from inventory and invoicing to customer data and bank tracking. It really simplifies our daily operations and helps us stay organized without needing multiple systems.

Cons

What I like least is that issuing an invoice can sometimes take longer than expected, even with a stable Wi-Fi connection. Improving the speed of this process, if possible would make the experience even smoother.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Muhammed S.

Owner

Luxury Goods & Jewelry

### "Cheerful and Motivated"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 27, 2026

Very satisfying, it has what ever need to use. smooth in analyzing and briefing your sales, inventory and stock

Pros

İt covers all your needs and it's always updated with new tools to ensure better support and customer support never disappoint you there are beside you when ever you need help.

Cons

Too much icons and button i wish that we could customize the interface with the most needed tools and icons.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

rabih c.

owner manager

Retail

### "best support team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 22, 2026

Pros

their support team, they instantly solve your problems, and they do it remotely , not to forget they are always progressing and implementing new updates

Cons

nothing to hate about jewel software, because even you face a problem , they will solve it and in no time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IN

ilij n.

Jewelry Business Owner and Wholesaler

Luxury Goods & Jewelry

### "Excellent system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2026

I have worked with both the old and the new versions, and I find them both quite impressive. The new version, however, offers even greater efficiency and functionality.

Pros

I like everything about this system. It contains a great deal of detail and is extremely helpful. It makes our work much easier and helps us manage stock, cash flow, and everything else efficiently.

Cons

nothing at all

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Aleek M.

Diamond jewelry shop

Accounting

### "Simple practical and also saving time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

April 21, 2026

I really liked how user-friendly the program is and of course the Team how quick they reply for any help... Managing inventory and organizing jewelry items has become much easier.

Pros

What I liked most about the program is how easy it is to manage .. which helped me save time and focus more on customers and improve business

Cons

The program is very helpful overall , but the confusing part , when changing the gold rate and checking them all back

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KZ

Karen Z.

Partner

Consumer Goods

### "Jewel Software Experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 20, 2026

Pros

Value for money is great as well as fast customer support. Also, it is quite specific to the jewelry industry which is hard to find.

Cons

Some entries are hard to edit/adjust. Also, some reports could be improved for internal use as well as customer use

Alternatives considered

[Dolphin CRM](https://www.capterra.com/p/2501/Dolphin/)

Reasons for choosing The Jewel Software

It was very personalized to the jewelry industry

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

George O.

Director

Luxury Goods & Jewelry

### "Experiences with The Jewel Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 28, 2023

\[sensitive content hidden\] and his team are amazing to deal with. If I ever need help or something customised it is done within hours! I don't need to wait and especially when it is critical for us. It is personalised RELIABLE service and could not thank them enough! They go above and beyond for everything treating your business as their own!

Pros

It is flexible! It took me around one year to find a software to suit my business, especially because my jewellery business is so highly customised. I thought I may need to go down the avenue of having something custom made but \[sensitive content hidden\] was an enormous help. He customised everything to my need. To put it into perspective, I needed something that will be able to handle my gem department, internal repairs and manufacturing, remodels, custom orders, valuations/appraisals, outsourced repairs, materials balance, retail inventory and advise me of which products are where. I also needed it to act as a point of sale system and finally to be able to submit my figures for financial reporting. Furthermore, the client 360 degree CRM section is fantastic! I am able to know everything about my clients; even up to their finger sizes and don't need to rely on my memory!

Cons

There is not much for me to mention here

Switched from

[wJewel](https://www.capterra.com/p/118049/wJewel/)

Reasons for choosing The Jewel Software

The service and abilities of The Jewel Software far outreached any other product on the market!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/201863/The-Jewel-Software/reviews/)

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Popular comparisons

[wJewel vs The Jewel Software](https://www.capterra.com/compare/118049-201863/wJewel-vs-The-Jewel-Software) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)