--- title: "Deck Commerce Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Deck Commerce Software - reviews, pricing plans, popular comparisons to other Order Management products and more." source_url: "https://www.capterra.com/p/201869/Deck-Commerce/" page_type: "product" language: "en" publication_date: "2026-10-15" --- # Deck Commerce Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Deck Commerce ## What is Deck Commerce? Deck Commerce is a leading order management system (OMS) provider headquartered in St. Louis, Missouri. Founded in 2015, the company supports growing and enterprise-level brands including New Balance, NETGEAR, and Build-A-Bear. Today, Deck Commerce helps retailers and branded manufacturers process millions of orders every year while scaling their digital commerce operations with confidence. At the core of Deck Commerce are its modular OMS Centers: Order Center, Inventory Center, Fulfillment Center, and Store Center. Together, these workspaces give brands full control of their order lifecycle. From managing inventory availability across channels to automating fulfillment workflows and enabling omnichannel store operations, the platform is built to move fast, adapt to change, and grow with its customers. ## What is Deck Commerce used for? [Order Management](https://www.capterra.com/order-management-software/)[Returns Management (RMS)](https://www.capterra.com/returns-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Deck Commerce?[Manage this product listing](https://www.g2.com/products/deck-commerce/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Deck Commerce 4.0 (3) VS. [4.7 (110)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) Starting Price $1 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.6 (157) Value For Money 4.5 (2) Value For Money 4.6 (149) Customer Service 5.0 (2) Customer Service 4.7 (151) ## Deck Commerce alternatives [4.6 (16)](https://www.capterra.com/p/10014420/Item/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [ShippyPro](https://www.capterra.com/p/164065/ShippyPro/) [4.7 (157)](https://www.capterra.com/p/164065/ShippyPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164065/ShippyPro/) ## FAQs about Deck Commerce Overview ### What company size and specific industries is Deck Commerce built for? Deck Commerce is designed for brands of varying sizes that sell directly to consumers and to retailers. It suits companies operating in consumer-facing commerce, especially those that manage both direct-to-consumer and retail sales channels. Features and Usability ### What are the key features of Deck Commerce? Deck Commerce offers order processing, order routing, and order tracking for commerce operations, along with inventory management, backorder management, and purchase order management. It also includes multi-channel management, multi-currency, and multi-location support, plus reporting and analytics, workflow management, alerts and notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does Deck Commerce integrate with? Deck Commerce connects natively to BigCommerce, Logicbroker, Microsoft Dynamics 365 Business Central, tegossuite, and Shopify. These catalog integrations cover ecommerce and ERP connections, giving Deck Commerce support for five third-party platforms. Getting Started and Support ### What training and onboarding options does Deck Commerce offer? Deck Commerce provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Deck Commerce offer? Deck Commerce provides a knowledge base and 24/7 live rep support. Users can access self-service articles for common questions and contact a live representative at any time. No reviewer feedback is available here to describe support quality, response speed, or common issues. ## Features AI summary Based on 3,064 Order Management reviews Capterra data shows that buyers of order management software rank the following features as their top priorities: - **Order Fulfillment** (**60%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) Deck Commerce supports all three of the features reviewers rate most important: **Order Fulfillment**, **Purchase Order Management**, and **Inventory Management**. Together, these capabilities help businesses process orders accurately, manage supplier purchasing more effectively, and maintain better stock visibility, allowing teams to keep operations organized and meet customer demand more consistently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Backorder Management Manage customer orders that cannot be filled immediately due to out-of-stock items Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Billing & Invoicing Create, manage, and send invoices or bills to customers Deck Commerce 29 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Customizable Branding: Add customized logos and colors to align with company branding - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Exchange Management: Enable the process of exchanging one item for another - Inventory Management: Track and manage inventory levels to maintain proper supply - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Processing: Send / receive, process, and execute orders - Order Routing: Set up routing rules that connect sales channels with warehouses to minimize order processing time - Order Tracking: Track orders throughout the fulfillment process - Promotion Optimization: Assess and optimize pricing markdowns, special offers, or other promos - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Shipping Labels: Generate or print labels that contain shipping information for packages - Special Order Management: Manage special order requested by a customer - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.7 (3) 3.7 Based on 3 reviews ## Pricing Value for money 4.5 (2) Basic $1.00 Per Feature, Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Logicbroker](https://www.capterra.com/p/234828/Logicbroker/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 3 reviews Filter by rating Counts reflect reviews available in this feed. 5(0) 4(3) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Verified Reviewer Technology lead Used the software for: Less than 1 year ### "Best in class OMS system. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 17, 2022 Pros Order management is made easy with desk commerce as our OMS platform, refund, cancellations were just a click away. Integration with payment our billing and ecom systems is pretty smooth through APIs. Cons We designed the APIs in a ways that every the time order status changes to shipped deck commerce has to trigger API call ecom systems, we are facing random failure of trigger atleast one or two times in a month, those needs to be manually moved Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Software Engineer Used the software for: 1-3 years ### "One of the Best OMS to go for." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 29, 2022 Pros Easy to manage the returns with returns management and refund for the same, Omni channel helped us to provide an option to place order online and pick from store to customer Cons I don't see any major issues to to dislike it, but yes they can make the interface more user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Quality Analyst Used the software for: Less than 1 year ### "Deck Commerce for Business" 4.0 April 27, 2021 Overall, Deck Commerce works really well if you are comfortable with the software, but we do see that the learning curve tends to be steep for new/inexperienced users. Pros Deck Commerce allows us to organize our online retail sales and returns. The software allows us to process returns and refunds for returned product. Cons There is a lot of information presented to a user when using the software and we've seen inexperienced users have difficulty identifying important/necessary information that is needed when process requests. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.