---
title: "UpPromote: Affiliate Marketing Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is UpPromote: Affiliate Marketing the right Affiliate solution for you? Explore 191 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/reviews/"
page_type: "reviews"
language: "en"
---

UpPromote: Affiliate Marketing

4.9 (191)

[View alternatives](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 14th, 2026

# Reviews of UpPromote: Affiliate Marketing

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

KW

Kaileigh W

FounderHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“The platform is intuitive, provides clear tracking and reporting, and makes it simple to onboard affiliates, monitor performance, and automate commission payouts.“

June 18, 2026

Jules E

DesignerRetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“Some of the setup areas were a little confusing at first, especially the difference between the customer referral form and the affiliate registration form.“

July 8, 2026

Jules E

DesignerRetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“sensitive content hidden\] helped us get the affiliate registration form embedded on our Shopify site and assisted with removing the UpPromote branding, which made the setup feel much more polished.“

July 8, 2026

CD

Connor D

DirectorCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months.

“If I had to be picky and really try find something I don't like about UpPromote, it might be that there isnt an option yet to separate 'First time coupon users' and 'Multiple coupon users'.“

March 5, 2026

Gary A W

FounderApparel & Fashion, 2 - 10 employeesUsed the software for: 6-12 months.

“The ability to track affiliate performance, manage commissions, and build partnerships with creators and ambassadors made it a valuable tool for scaling brand awareness and increasing sales. While some advanced features take a little time to fully understand, overall it’s a reliable and effective platform for businesses looking to grow through affiliate marketing.“

May 16, 2026

AG

Alexander Jr G

Managing DirectorFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years.

“Cannot cater to Requests in implementing Referral Rules not available on their app; I've requested a few but has yet to be granted.“

April 11, 2026

MD

Murph D

AdminConsumer Goods, 2 - 10 employeesUsed the software for: 1-2 years.

“UpPromote has been useful for building out our Shopify affiliate program, especially once we understood how its coupon and commission settings interact with Shopify Discounts.“

May 13, 2026

JJ

Jaquan J

OwnerWholesale, Self-employedUsed the software for: Less than 6 months.

“Some features are only available in paid plans, and the suggested commission rate didn't account for my margins.“

June 11, 2026

## Showing most helpful reviews

Showing 1-25 of 191 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jacob R.  
Owner, Operator  
Cosmetics  
Used the software for: Less than 6 months

### "Great app, even better support team"

June 29, 2026

5.0

I'm a small business owner and needed to get an affiliate program running without a lot of technical background to lean on. The app itself is solid, but what really made the difference was the customer service. Tanie was incredibly helpful during setup — she didn't just answer my question, she made sure I understood the platform well enough to run it confidently on my own. I walked away with a program that was actually set up correctly and ready to go. For any small business trying to launch an affiliate program, this is the one I'd point you toward.

Pros

The customer support is genuinely outstanding. Getting set up was smooth because the team actually walked me through the platform rather than just sending me a help article. The affiliate dashboard is clean and easy to navigate once you're oriented.

Cons

There is a bit of a learning curve getting familiar with where everything lives when you first log in. Nothing that support couldn't help work through, but a more guided onboarding flow from the start would make the first few minutes less overwhelming for new users.

Alternatives considered

[Refersion](https://www.capterra.com/p/145991/Refersion/)[Affiliatly](https://www.capterra.com/p/138373/Affiliatly/)[GoAffPro](https://www.capterra.com/p/251861/GoAffPro/)

Reason for choosing UpPromote: Affiliate Marketing

features I needed, price point that was most appealing, room to grow as the affilaite program grows.

Review Source

MM

Mike M.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Robust Features and Top-Notch Customer Support"

June 29, 2026

5.0

We've been using UpPromote for our Shopify affiliate program and have had a really good experience overall. The app has a lot of features, so it can take a little time to figure out everything it can do, but that’s also one of the reasons it’s so useful. Their support team has been great anytime I’ve had questions. They’re quick to help, easy to work with, and usually able to find a solution for whatever I’m trying to do. Overall, UpPromote has been a solid app for managing affiliates on Shopify, and I’d definitely recommend it.

Pros

What I like best is the combination of flexibility and support. UpPromote has enough features to handle just about any affiliate program we want to run, whether it's custom commissions, affiliate links, discount codes, or more advanced setups. And when I can't immediately figure out how to accomplish something, their support team is always quick to respond and has consistently helped me find a solution. It's a powerful platform backed by people who genuinely know the product.

Cons

The only real downside is that there are so many features that it can feel a little overwhelming when you're first getting started. It takes some time to learn where everything is and understand all the capabilities. That said, the documentation is good, and their support team does a great job helping you get up to speed, so it becomes much easier over time.

Alternatives considered

[Awin](https://www.capterra.com/p/201673/Awin/)

Reason for choosing UpPromote: Affiliate Marketing

Ease of setup with Shopify store. No network fees.

Review Source

NM

Natasha M.  
Social Media Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good platform but haven't received much return yet"

August 30, 2022

3.0

the platform seems great and is easy to use and tracks where leads come from, but the marketplace doesn't seem to provide many responsive influencers and we have not yet received a return from it. overall, i know these things can take time and it all seems to be good so far.

Pros

ease of use, quick and helpful support from team

Cons

affiliates found through marketplace unresponsive

Review Source

Response from UpPromote

October 14, 2022

Thank you for your feedback; we sincerely appreciate it and always listen and try our best to support your business from our end. In your case, we understand and feel very sorry if the affiliates do not get a response. In case you need to know, there are so many possible reasons that make affiliate didn't respond, including they feel unsuitable for your business, the offer was not attractive to them enough, etc. If you still need to find qualified affiliates, you can contact us via the in-app chat support channel, and we will provide some tools and tips to help you find the most suitable affiliate for your business.

Daniel W.  
COO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "A much better affiliate platform for Shopify tracking and partner sales"

May 29, 2026

5.0

Our overall experience with UpPromote has been very positive. We switched because our previous affiliate platform was not reliable enough, particularly around tracking and attribution. UpPromote has been a clear improvement. It integrates well with Shopify, gives us better visibility over where affiliate sales are coming from, and makes it easier to reward partners accurately. It has helped us create a more scalable affiliate programme with far less manual admin, and \[sensitive content hidden\] from support was especially kind, patient, and helpful during setup.

Pros

UpPromote has made it much easier for us to manage and grow our affiliate programme directly through Shopify. The tracking is much clearer than our previous platform, which had caused us problems with attribution and partner sales. We can now manage affiliate links, discount codes, commissions, applications, referrals, and payouts from one place, which saves time and gives us much more confidence in the data. It has already helped us generate more revenue through affiliate and partner sales, and the support has been excellent.

Cons

There is a bit of a learning curve when setting up some of the more advanced features, especially multi-level commissions and email/domain authentication. That said, whenever I’ve needed help, the support team has been very responsive and clear, so this has not been a major issue.

Switched from

[Tapfiliate](https://www.capterra.com/p/145773/Tapfiliate/)

We switched from Tapfiliate because we were having recurring issues with tracking and attribution. For an affiliate programme to work properly, we need to trust that partner links, discount codes, sales, and commissions are being tracked accurately. UpPromote has been much clearer, more reliable, and easier to manage inside Shopify.

Review Source

Response from UpPromote

June 22, 2026

Thank you sincerely for your thoughtful feedback. Your words truly inspire our team to keep improving every day. If you ever need any assistance, please don’t hesitate to reach out. We’re always happy to support you in any way we can. Thank you for being a valued part of the UpPromote journey. Warm regards, The UpPromote Team

KW

Kaileigh W.  
Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good options for affiliates"

June 18, 2026

5.0

My overall experience with UpPromote has been very positive. The platform is user-friendly, reliable, and provides the tools needed to successfully launch and grow an affiliate program. The tracking, automation, and reporting features make affiliate management much more efficient, and the interface is easy to navigate. It has helped simplify our workflow and has been a valuable addition to our marketing strategy.

Pros

What I liked most about UpPromote was how easy it was to set up and manage an affiliate program from start to finish. The platform is intuitive, provides clear tracking and reporting, and makes it simple to onboard affiliates, monitor performance, and automate commission payouts. It has helped streamline our affiliate marketing efforts while saving valuable time.

Cons

There is very little to dislike about UpPromote overall. As with any platform, there is a learning curve when exploring some of the more advanced features and customization options. However, the documentation and support resources are helpful, and once set up, the platform is straightforward and efficient to use.

Alternatives considered

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)

Reason for choosing UpPromote: Affiliate Marketing

Price / Value and overall accessibility for me.

Review Source

Lael M.  
Co-Founder  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Feature-Rich Affiliate Platform with Outstanding Customer Support"

July 21, 2026

5.0

Our overall experience with UpPromote has been excellent. The platform integrates seamlessly with Shopify, making it easy to launch and manage an affiliate program without unnecessary complexity. The feature set is robust enough to support growth while remaining user-friendly for day-to-day management. Combined with outstanding customer support and continuous product improvements, UpPromote has become an important part of our marketing strategy, and we would confidently recommend it to other Shopify merchants.

Pros

UpPromote has been one of the best affiliate management platforms we've used for our Shopify store. The app is intuitive, highly customizable, and offers all the tools needed to build and scale a successful affiliate program. The automation features save a significant amount of time, and the affiliate dashboard provides a great experience for both merchants and partners. What truly stands out is the customer support the team is responsive, knowledgeable, and always willing to help with personalized solutions.

Cons

Overall, we've had a very positive experience with the platform. If there is one area that could continue to improve, it would be expanding the reporting and analytics customization to provide even more flexibility for merchants who want deeper insights. Aside from that, the app has been reliable, easy to use, and consistently updated with useful improvements.

Review Source

Response from UpPromote

August 14, 2026

Thank you sincerely for your thoughtful feedback, Lael. We truly appreciate your continued support and recommendation. We also value your suggestion. Feedback like this helps us identify where we can continue improving UpPromote for our merchants. Warm regards, The UpPromote Team

Justin P.  
Creative Director  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Reliable affiliate platform with great support"

June 30, 2026

5.0

We’ve had a very positive experience with UpPromote. It has been reliable, easy to manage, and provides the functionality we need to run our affiliate programme without unnecessary complexity. Support has been consistently helpful, and the platform has performed well. It’s a solid choice if you’re looking for a dependable affiliate marketing solution for Shopify.

Pros

UpPromote was straightforward to set up and integrates well with Shopify. The affiliate portal is easy for partners to use, and managing commissions, referrals and payouts has been simple. The support team has also been quick to respond whenever we’ve needed help.

Cons

There are a lot of features, so it can take a little time to learn where everything is. A few more onboarding tips for new users would make the initial setup even smoother.

Review Source

Jules E.  
Designer  
Retail  
Used the software for: Less than 6 months

### "Helpful support and strong affiliate setup"

July 8, 2026

5.0

Overall, UpPromote has been a solid option for setting up a creator/affiliate program in Shopify. We needed a way for creators to sign up easily, get approved, and receive a trackable affiliate link, and the app seems to handle that well. The support team made a big difference during setup and helped us get the registration form working the way we needed.

Pros

The support team has been very helpful and responsive. \[sensitive content hidden\] helped us get the affiliate registration form embedded on our Shopify site and assisted with removing the UpPromote branding, which made the setup feel much more polished. The app also makes it easy to create an affiliate program, set commission, and give creators a trackable affiliate link.

Cons

Some of the setup areas were a little confusing at first, especially the difference between the customer referral form and the affiliate registration form. A few settings were not obvious without contacting support, but their team was quick to help.

Review Source

Response from UpPromote

August 14, 2026

Thank you sincerely for your thoughtful feedback, Jules. We’re so glad to hear our support team could help you get everything set up the way you needed. We also appreciate your feedback about the setup experience. We’ll keep working to make those areas clearer and easier to navigate. Warm regards, The UpPromote Team

Fabio B.  
CEO  
Design  
Used the software for: I used a free trial

### "Top Support! "

July 1, 2026

5.0

Pros

UpPromote is very easy to set up and use. The interface is clean, the features cover everything I need, and the support is outstanding. A special thanks to Tanie for the fast, friendly, and professional assistance. Every question was answered quickly, making the whole experience smooth and enjoyable.

Cons

Honestly, I haven’t encountered any major issues so far. Everything has worked reliably, and the support team has been very responsive whenever I had a question. If I had to mention something, I would just like to see even more customization options for the affiliate portal in future updates.

Review Source

Response from UpPromote

August 14, 2026

Thank you sincerely for your wonderful feedback, Fabio. We’re so glad to hear you had such a smooth experience with UpPromote, and we’ll be sure to pass your kind words along to Tanie. We also appreciate your suggestion and will keep it in mind for future improvements. Warm regards, The UpPromote Team

Stuart D.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to use and helpful"

July 21, 2026

5.0

Overall, our experience with UpPromote has been very positive. The platform makes it easy to create and manage an affiliate program, track referrals, and organize payouts. The software is straightforward, and the support team has been consistently helpful whenever we have needed assistance.

Pros

UpPromote is easy to set up and simple to use, even without much technical experience. The support team is also helpful, responsive, and quick to answer questions.

Cons

Nothing significant comes to mind so far. The software has worked well for our needs, and any questions we have had were handled quickly by the support team.

Review Source

Response from UpPromote

August 14, 2026

Thank you sincerely for your thoughtful feedback, Stuart. We’re so glad to hear you’ve had such a positive experience with UpPromote and our support team. If you ever need any assistance, please don’t hesitate to reach out. We’re always happy to support you. Warm regards, The UpPromote Team

LR

Leslie R.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Best Affiliate App I’ve Used for Shopify"

May 20, 2026

5.0

Pros

UpPromote has honestly made managing affiliates so much easier for my Shopify store. I love that influencers can sign up with any email instead of needing Google or Shopify logins. The dashboard is clean, the setup was simple, and creating discount codes and commission programs was very straightforward.

Cons

The app has a lot of features, so it can take a little time at first to learn where everything is located.

Switched from

[Shopify Collabs](https://www.capterra.com/p/167862/Dovetale/)

I switched from Shopify Collabs to UpPromote for my fitness clothing brand and the experience has been so much smoother for both me and my ambassadors. The signup process is much easier and doesn’t force creators to create Shopify accounts, which helped me get more influencer applications.

Review Source

Response from UpPromote

June 22, 2026

Thank you sincerely for your thoughtful feedback. Your words truly inspire our team to keep improving every day. If you ever need any assistance, please don’t hesitate to reach out. We’re always happy to support you in any way we can. Thank you for being a valued part of the UpPromote journey. Warm regards, The UpPromote Team

Gary A W.  
Founder  
Apparel & Fashion  
Used the software for: 6-12 months

### "Easy-to-Use Affiliate Marketing Platform That Helps Scale Your Brand"

May 16, 2026

5.0

My overall experience with UpPromote: Affiliate Marketing has been very positive. The platform makes it easy to launch, manage, and grow an affiliate program without needing advanced technical knowledge. I found the interface intuitive, the Shopify integration seamless, and the automation features extremely helpful for saving time. The ability to track affiliate performance, manage commissions, and build partnerships with creators and ambassadors made it a valuable tool for scaling brand awareness and increasing sales. While some advanced features take a little time to fully understand, overall it’s a reliable and effective platform for businesses looking to grow through affiliate marketing.

Pros

What I liked most about UpPromote: Affiliate Marketing was how easy it made managing an affiliate program from start to finish. The setup process was straightforward, the dashboard was user-friendly, and it integrated smoothly with Shopify. I also liked the ability to create custom affiliate links, automate commissions, and track performance in real time. It’s a great platform for building relationships with creators and ambassadors while scaling brand awareness and sales efficiently.

Cons

Nothing at all, an overall great platform and very easy to use. Fully recommend UpPromote to anyone.

Review Source

Response from UpPromote

June 22, 2026

Thank you sincerely for your thoughtful feedback. Your words truly inspire our team to keep improving every day. If you ever need any assistance, please don’t hesitate to reach out. We’re always happy to support you in any way we can. Thank you for being a valued part of the UpPromote journey. Warm regards, The UpPromote Team

KS

Karlee S.  
Manager  
Marketing and Advertising  
Used the software for: I used a free trial

### "Affiliate Help "

March 12, 2026

5.0

Great! I’m really glad to hear that. I appreciate you taking the time to work through this with me so we could figure out what was going on. Sometimes little things like a link being slightly off can cause issues, so I’m happy we were able to track it down and get everything working correctly. Now that the right link is in place, everything should start showing up properly in your affiliate dashboard. If you need anything else from me or have any questions along the way, just let me know. I’m excited to keep working together and see how things continue to grow!

Pros

They were great—so helpful throughout the whole process. I reached out to their customer support team to figure out what might be going on with the affiliate link, and they were very quick to respond. They walked me through everything step by step and helped me double-check the backend settings on our site. We ran several test orders together using the affiliate link to make sure everything was tracking correctly. Thankfully, once we used the correct link, the orders started showing up on the affiliate dashboard just like they should. It was really reassuring to have their help and know that everything is now working properly.

Cons

They were great—very helpful throughout the whole process. I reached out to their customer support team to figure out what might be going on with the affiliate link, and they responded quickly. They walked me through everything step by step and helped me double-check the backend settings on our site. We also ran several test orders using the affiliate link to make sure everything was tracking correctly. Once we used the correct link, the orders started showing up on the affiliate dashboard like they should. It was reassuring to have their help and to confirm that everything is now working properly on our end.

Review Source

Response from UpPromote

March 27, 2026

Thank you so much for your valuable feedback. Your words inspire our team and encourage us to improve every day. If you need any assistance, please don't hesitate to contact us. We're always happy to help. Thank you for being part of the UpPromote adventure. Sincerely, The UpPromote Team

CC

Cristina C.  
Co-founder  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### " solid solution for managing our affiliate program"

April 1, 2026

5.0

Overall, it’s a reliable tool that does exactly what you need for affiliate marketing, without unnecessary complexity. It has helped us streamline and grow our affiliate efforts effectively.

Pros

UpPromote has been a solid solution for managing our affiliate program on Shopify. The setup process was straightforward, and the platform is well organized, making it easy to track affiliates, commissions, and performance. One of the standout aspects is their customer support — very responsive and genuinely helpful whenever we’ve needed assistance.

Cons

There are a lot of features, which is great, but sometimes it takes a bit of time to fully understand all the options available.

Review Source

Response from UpPromote

April 19, 2026

Thank you sincerely for your thoughtful feedback. Your words truly inspire our team to keep improving every day. If you ever need any assistance, please don’t hesitate to reach out. We’re always happy to support you in any way we can. Thank you for being a valued part of the UpPromote journey. Warm regards, The UpPromote Team

Luca K.  
Marketing Associate  
Retail  
Used the software for: Less than 6 months

### "Great features and top-tier support"

May 7, 2026

5.0

I've been having a great experience, even the free version of the app is full of great features. Very nice and intuitive user experience, both me and my affiliates navigate easily. The customer support is top tier, \[sensitive content hidden\] was super nice and helpful, answered my question immediately. Really appreciated her help and the quick solution!

Pros

It has all for creating a well-functioning, intuitive Affiliate Program from scratch. Even with minimal effort, we managed to get it running and gain partners under a week.

Cons

I have not experienced any issues so far. Even the free version exceeds all my expectations, but I would be happy to pay in the future for the ones not included in the future.

Review Source

Response from UpPromote

May 18, 2026

Thank you sincerely for your thoughtful feedback. Your words truly inspire our team to keep improving every day. If you ever need any assistance, please don’t hesitate to reach out. We’re always happy to support you in any way we can. Thank you for being a valued part of the UpPromote journey. Warm regards, The UpPromote Team

MD

Murph D.  
Admin  
Consumer Goods  
Used the software for: 1-2 years

### "Helpful support while setting up affiliate programs"

May 13, 2026

5.0

UpPromote has been useful for building out our Shopify affiliate program, especially once we understood how its coupon and commission settings interact with Shopify Discounts. Their live chat support was responsive and helped us resolve several setup questions around auto-generated coupons, manual coupon assignment, first-time customer commissions, discount combinations, and tiered affiliate programs.

Pros

Responsive and knowledgeable support. The team gave clear answers about how to configure affiliate coupons, when to use Shopify Discounts, and how to structure commissions for new customers only. The app also gives us a practical way to manage affiliate programs, coupon codes, referrals, and approvals.

Cons

There is a learning curve around which settings are controlled in UpPromote and which are controlled in Shopify. Moving affiliates between programs can also require manual attention because coupon codes do not automatically switch in every case.

Review Source

Response from UpPromote

June 22, 2026

Thank you sincerely for your thoughtful feedback. Your words truly inspire our team to keep improving every day. If you ever need any assistance, please don’t hesitate to reach out. We’re always happy to support you in any way we can. Thank you for being a valued part of the UpPromote journey. Warm regards, The UpPromote Team

Melissa S.  
Co-Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best Customer Service EVER"

June 1, 2026

5.0

ust had THE most amazing customer service experience with UpPromote. I am very new to the app, had quite a few questions and have spend HOURS trying to figure it out, UNTIL I found the Chat and '\[sensitive content hidden\] ' was extremely patient, super knowledgeable, did not rush me through, and resolved ALL of my issues. She even included pictures with red mark directions, I'm elated. Love this app....

Pros

THE most amazing customer service experience with UpPromote. The Rep, in helping, even included pictures with red mark directions, I'm elated. Love this app....

Cons

No Cons, the are amazing...The customer service was literally THE best I've ever experienced and I can't say enough of how pleased I am.

Review Source

Response from UpPromote

June 22, 2026

Thank you sincerely for your thoughtful feedback. Your words truly inspire our team to keep improving every day. If you ever need any assistance, please don’t hesitate to reach out. We’re always happy to support you in any way we can. Thank you for being a valued part of the UpPromote journey. Warm regards, The UpPromote Team

KM

Kristi M.  
Owner  
Retail  
Used the software for: I used a free trial

### "Excellent Experience"

June 5, 2026

5.0

our overall experience was fantastic. the customer service is excellent and I was able to set up my program pretty quickly. I am looking forward to seeing the success and expanding to the pro plan.

Pros

I started my UpPromote Acct today and had a great experience. The site was very user friendly and anything I had questions on the live chat was able to help me with. \[sensitive content hidden\] were so friendly and helpful. I am all set up and ready to launch my program this week!

Cons

The only thing I don't really like about UpPromote is that a lot of the features that I am interested in are in the $89 Pro Plan. The lesser plan is $29 but it doesn't offer everything I need. We are a very small business so not sure that spending $89 a month is in our budget but we are going to test out the cheaper plan and upgrade if the program is successful.

Review Source

Response from UpPromote

June 22, 2026

Thank you sincerely for your thoughtful feedback. Your words truly inspire our team to keep improving every day. If you ever need any assistance, please don’t hesitate to reach out. We’re always happy to support you in any way we can. Thank you for being a valued part of the UpPromote journey. Warm regards, The UpPromote Team

LI

Lucas I.  
Affiliate Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Must-Have Affiliate Platform"

February 23, 2026

5.0

UpPromote has been so wonderful to use! It's easy to navigate, connects to Shopify, and has all the features I need to complete tasks as an Affiliate Manager. Would definitely recommend it to anyone needing to manage affiliates for a company! Oh, and shoutout to \[sensitive content hidden\] (Customer Service) who always quickly answers any questions I have!

Pros

Easy to navigate and use, connects to Shopify, excellent customer service (shoutout to \[sensitive content hidden\] ), and has al the features I need to complete tasks as an Affiliate Manager!

Cons

To be honest, there isn't much I don't like about UpPromote. It has everything I personally need on it. I think some people might dock it a few points though for the price.

Review Source

Response from UpPromote

March 8, 2026

Thank you sincerely for your thoughtful feedback. Your words truly inspire our team to keep improving every day. If you ever need any assistance, please don’t hesitate to reach out. We’re always happy to support you in any way we can. Thank you for being a valued part of the UpPromote journey. Warm regards, The UpPromote Team

VR

Verified Reviewer  
Marketing  
Sporting Goods  
Used the software for: 6-12 months

### "Great affiliate app"

April 22, 2026

5.0

I'm happy with UpPromote. It's a good app that offers all the functions I need to grow my business with affiliate programs.

Pros

Great app for growing and managing my affiliate program. There are lots of features that allow me to customize the programs to my needs.

Cons

The UI can be a bit outdated in places. There aren't many AI features that can support in my affiliate program management.

Review Source

Response from UpPromote

May 17, 2026

Thank you sincerely for your thoughtful feedback. Your words truly inspire our team to keep improving every day. If you ever need any assistance, please don’t hesitate to reach out. We’re always happy to support you in any way we can. Thank you for being a valued part of the UpPromote journey. Warm regards, The UpPromote Team

Madelaine M.  
Operattions  
Sporting Goods  
Used the software for: Less than 6 months

### "Outstanding Customer Service!"

February 9, 2026

5.0

It's been a great platform with exceptional customer service. Fairly easy to use and learn as a team!

Pros

Ease of use, customer service has been great and easy. The learning curve has been fairly easy despite being completely unfamiliar a couple of months ago!

Cons

limited email blasts (can only send to up to 500 people a day without being able to add/delete and know who you sent to)

Review Source

Response from UpPromote

March 20, 2026

Thank you for your truthful feedback. We have to put a daily limit on the bulk email amount because we use a third-party email service for the function. The limit helps us avoid system-wide performance issues. To help merchants with high demand for daily bulk emails, we do have integrations with email services like Mailchimp, Klaviyo, and Omnisend. If you're interested, please reach out to our in-app support channel again to learn more. Thank you for being a valued part of the UpPromote journey. Warm regards, The UpPromote Team

HY

Hank Y.  
Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Highly recommended! A fantastic app."

June 2, 2026

5.0

I just started using it, but I’m already very satisfied. It successfully delivers every single feature and function I need for my business.

Pros

Incredibly comprehensive and detailed. It’s clear that they deeply understand different sales and affiliate models. The interface is intuitive and easy to get the hang of, and the customer support is both fast and efficient.

Cons

None so far since I just started using the software, though I haven't been able to find where to edit customer tags yet.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing UpPromote: Affiliate Marketing

It looks more convenient and professional

Review Source

Response from UpPromote

June 22, 2026

Thank you sincerely for your thoughtful feedback. Your words truly inspire our team to keep improving every day. If you ever need any assistance, please don’t hesitate to reach out. We’re always happy to support you in any way we can. Thank you for being a valued part of the UpPromote journey. Warm regards, The UpPromote Team

YA

Yannick A.  
IT  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great customer service"

April 13, 2026

5.0

Great experience so far! The support from \[sensitive content hidden\] was amazing and really helped me get started smoothly. I still need to explore the app further and see how everything works in detail, but for now everything looks very promising. The customer service definitely made a great first impression!

Pros

Amazing support from \[sensitive content hidden\] ! My first experience was super positive, and I’m excited to explore the app further. Great customer service really makes all the difference, and it definitely did here :)

Cons

I first need to explore the app more but till now i didn't find any negative points yet. Let's hope it stays like this.

Review Source

Response from UpPromote

April 19, 2026

Thank you sincerely for your thoughtful feedback. Your words truly inspire our team to keep improving every day. If you ever need any assistance, please don’t hesitate to reach out. We’re always happy to support you in any way we can. Thank you for being a valued part of the UpPromote journey. Warm regards, The UpPromote Team

VR

Verified Reviewer  
CEO  
Retail  
Used the software for: Less than 6 months

### "Amazing and easy to setup"

April 27, 2026

5.0

Amazing and easy to set up.

Pros

Easy to use, great and fast responding customer service, and auto payment options. Amazing tool. Recommended for SMB also.

Cons

Not Applicable.

Review Source

Response from UpPromote

May 17, 2026

Thank you sincerely for your thoughtful feedback. Your words truly inspire our team to keep improving every day. If you ever need any assistance, please don’t hesitate to reach out. We’re always happy to support you in any way we can. Thank you for being a valued part of the UpPromote journey. Warm regards, The UpPromote Team

BA

Brenda A.  
Digital Marketing Strategist  
Retail  
Used the software for: 1-2 years

### "The app is easy to set up and use"

May 15, 2026

5.0

Pros

The app is easy to set up and use. Their articles are helpful. Also there's a live customer service in case you need help.

Cons

Some set ups have several steps and kind of complicated but they have some articles that are helpful. Also there's a live customer service in case you need help.

Review Source

Response from UpPromote

May 18, 2026

Thank you sincerely for your thoughtful feedback. Your words truly inspire our team to keep improving every day. If you ever need any assistance, please don’t hesitate to reach out. We’re always happy to support you in any way we can. Thank you for being a valued part of the UpPromote journey. Warm regards, The UpPromote Team

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