--- title: "TourKnife Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TourKnife Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more." source_url: "https://www.capterra.com/p/201901/TourKnife/" page_type: "product" language: "en" --- # TourKnife Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TourKnife ## What is TourKnife? TourKnife is a cloud-based tour creation, booking and management platform which revolutionises how Tour Operators, Travel Agencies and DMCs create and manage tours, enabling them to be in full control of all aspects of the most complex multi-day group tours, events and activities. TourKnife offers complete control of inventory, pricing and tour availability, which removes manual and repetitive tasks therefore allowing staff to focus on improving product quality and increasing sales. ## What is TourKnife used for? [Tour Operator](https://www.capterra.com/tour-operator-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €300 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TourKnife?[Manage this product listing](https://www.g2.com/products/tourknife/claim_requests/new?auto=true) ## TourKnife Overview Updated September 2026 AI summary TourKnife is a cloud-based platform for small and midsize businesses in the tour operator category, offering booking and reservations management, payment processing, CRM, itinerary and package creation, and reporting. Notable features include a central reservation system, multi-currency support, customizable branding, and third-party integrations, supporting both activity and multi-day bookings for efficient tour operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TourKnife 3.2 (5) VS. [4.7 (471)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting Price €300 Usage Based, Per Month Starting Price $49 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (5) Ease Of Use 4.5 (471) Value For Money 1.0 (1) Value For Money 4.7 (453) Customer Service 4.6 (5) Customer Service 4.7 (462) ## TourKnife alternatives [4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (1,132)](https://www.capterra.com/p/135106/FareHarbor/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (46)](https://www.capterra.com/p/205144/TripWorks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [WeTravel](https://www.capterra.com/p/163474/WeTravel/) [4.8 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163474/WeTravel/) [View all alternatives](https://www.capterra.com/p/201901/TourKnife/alternatives/) ## FAQs about TourKnife Overview ### What company size and specific industries is TourKnife built for? TourKnife is designed for travel businesses such as tour operators, travel agencies, and destination management companies that organize multi-day tours, group trips, FIT travel, and activities. The product fits companies in the tourism and travel services sector that handle tour planning and booking operations. Features and Usability ### What are the key features of TourKnife? TourKnife offers booking management, reservations management, and a central reservation system for activities and multi-day bookings. Core capabilities also include itinerary creation, CRM, calendar management, payment processing, invoices, quotes/estimates, reporting & statistics, resource management, supplier and vendor management, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? TourKnife starts at €300 per month for the Standard plan, billed on a usage-based basis. The Standard plan covers standard use of all functionalities within TourKnife and includes automations, CMS, CRM, ERP, and website features. No other fees or limitations are listed in the provided pricing data. Getting Started and Support ### What training and onboarding options does TourKnife offer? TourKnife provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual, self-paced instruction for users getting started. Getting Started and Support ### What customer support options does TourKnife offer? TourKnife offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback about support experience is available in the catalog data, so support quality, response times, and common user frustrations cannot be assessed from user comments. ## Features AI summary Based on 973 Tour Operator reviews Capterra data shows that buyers of tour operator software rank the following features as their top priorities: - **Booking Management** (**56%** of reviewers rated this feature as critical) - **Reservations Management** (**53%**) - **Payment Processing** (**53%**) TourKnife supports all three of the features reviewers rate highest: **Booking Management**, **Reservations Management**, and **Payment Processing**. Together, these capabilities help businesses manage tour bookings, keep reservation details accurate, and handle customer payments in one system, allowing teams to run day-to-day operations more efficiently and deliver a smoother booking experience. Activities Booking Allows businesses to offer customers reservations for a variety of activities. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Booking Management Create, update, and manage bookings, itineraries, and reservations Calendar Management Track and manage schedules and meetings via an integrated calendar Central Reservation System Update and maintain information on inventory and rates to manage guest reservations in real time TourKnife 39 features ### All Features - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Multi-Currency: Manage and handle various international currencies - Multi-Day Booking: Bookings that last more than one day - Multi-Language: Manage and support multiple languages - Package Creation: Sell multiple products or services together, as a set - Payment Processing: Accept, record, and reconcile financial transactions - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Website Management: Built-in website builder or integration with third-party site --- Features 3.2 (5) 3.2 Based on 5 reviews ## Pricing Value for money 1.0 (1) [View pricing plan details](https://www.capterra.com/p/201901/TourKnife/pricing/) Standard plan €300.00 Usage Based,Per Month It includes: - CRM - ERP - CMS - Website - Automations Value for money 1.0 (1) 1.0 Based on 1 reviews ## Support, customer service and training options Customer Service 4.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (5) 4.6 Based on 5 reviews ## User reviews Overall rating 3.2 Based on 5 reviews Filter by rating 5(0) 4(3) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent Ferran C. CEO Guía de Montaña Environmental Services ### "Experiencia" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 April 24, 2025 Como guía de montaña autónomo me acogí al programa del Kid Digital para implementar una web orientada a guías locales (no agencias de viajes) y fue un auténtico desastre, lo peor que me ha pasado a nivel laboral en los 12 años como autónomo. Pros La atención directa es buena, intercambiamos centenares de mails, llamadas y reuniones y formaciones online, demasiado! Cons Me recomendaron que me hiciera la web nueva porque así iba a ser menos problemático, yo solo quería añadir su motor de reservas y la gestión de clientes y bases de datos (CRM), me convencieron y lo que me vendieron fue un zapato del 47 cuando yo calzo un 42, necesitaba algo muy sencillo y ágil. La implementación de la aplicación requería semanas de pesada formación, poco ágil e intuitiva, a la vez que limitada digitalmente hablando, a nivel de facilidad de uso y de recursos que daba (un ejemplo, puede ser algo tan sencillo como no poder recortar o hacer una modificación básica de imagen). Cuando me pongo a diseñar y implementar el cambio de web estuvo dando problemas durante un año, no se veía la fecha, no se veía el punto de encuentro, imágenes, textos, con lo que tuve que estar revisando todos los eventos constantemente durante meses sin poderlos publicar porque no eran publicables y mientras el calendario seguía corriendo y los eventos sin publicar, todo esto reconocido por Tourknife, hasta tal punto que me ofrecieron pasarme a la aplicación usada para agencias de viajes, que todavía era más engorrosa y complicada de utilizar con un montón de opciones que no necesitaba. En resumen un año sin web, sin poderme dar de baja de Tourknife porque el Kit digital me cobraría los 2000€ y un montón de horas tiradas a la basura y ahora sigo sin web y me tengo que hacer otra. Con gusto habría pagado el triple de lo que en teoría me iba a ahorrar con el Kit Digital y Tourknife Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) Dejé de utilizar mi web, para usar otra que en teoría iba a mejorar la mía, iba a reducir mi carga de trajo y ampliar mis opciones Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 30, 2025 Lamentamos tu experiencia y consideramos importante aclarar algunos puntos clave, tanto por precisión como por otros clientes que valoren nuestra solución. Tal como indicas, ofrecimos soporte continuo mediante cientos de correos, reuniones y formaciones. Lamentablemente, la participación activa por tu parte fue irregular. La nueva web que se desarrolló respondía a funcionalidades adicionales que solicitaste y que tu web anterior no soportaba. Te ofrecimos nuestra versión premium del software como gesto de buena voluntad para simplificar el uso de la herramienta, eliminando los módulos que no utilizabas. Sobre los 2.000 € del “Kit Digital”, recordamos que se trata de una ayuda gubernamental sujeta a normativas externas, por lo que cualquier penalización no depende de nosotros. Te deseamos lo mejor y que encuentres una solución más afín a tus necesidades y estilo de colaboración. PF Pepo F. CEO Leisure, Travel & Tourism ### "Experiencia satifactoria" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 23, 2021 Buena, nos permitirá empezar con la venta online y digitalizar procesos para optimizar el trabajo de nuestros trabajadores. Pros La atención al cliente: facilidad y rapidez en contactar con los técnicos y resolver las dudas. Facilidad de uso de la última actualización. Cons A veces aparecen errores en los productos que no conseguimos solucionar y tenemos que crear el producto de nuevo. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LP Lidia P. East Africa Product Manager Leisure, Travel & Tourism ### "Muy prometedor" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 21, 2021 No pudimos terminar de implementar, dado que llegó la pandemia. No obstante, creemos que nos permitirá automatizar muchos procesos hasta ahora manuales Pros Las posibilidades que nos puede ofrecer y el equipo de forma Tourknife. Se han mostrado receptivos al 100% en absolutamente todo. Desde la implantación, formación, adaptación del programa a nuestras casuísticas, etc. Cons La implementación ha sido complicada. Cabe mencionar que nuestro producto es muy complicado y personalizado. No obstante, el equipo de Tourknife se ha mostrado siempre receptivo a ayudar e incluso a adaptar el sistema para mejorar el software y darnos herramientas adaptadas. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 22, 2021 Thanks a lot for your kind review. We will hopefully be able to resume training with your team after the summer, and you will be able to use TourKnife 3.0, where the focus has been placed on making it much easier to create trips and activities. VG Veronica G. Tour leader Marketing and Advertising ### "Software muy completo" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 14, 2021 Pros Es un software muy completo y te ofrece muchas posibilidades Cons La implementación del software es algo complicado y al no tener un manual, en ocasiones resulta difícil de manejar. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 16, 2021 !Gracias por tu respuesta! Dentro del lanzamiento de TourKnife 3.0 estamos preparando documentacion en linea y videos tutoriales de muchas secciones. Esperamos tenerlo listo muy pronto :-) AL Amaia L. agente de viajes Leisure, Travel & Tourism ### "Buen producto y atencion" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 10, 2021 Pros Es fácil de utilizar y el soporte por parte de Tourknife es muy bueno. Siempre dispuestos a ayudar y enseñar. Adaptan el producto a las necesidades de cada cliente. Cons A veces se tarda en dar respuesta a alguna duda o nueva funcionalidad pero siempre acaban arreglandolo. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 14, 2021 !Gracias por contar contar como te va con TourKnife! Nos alegramos de que el soporte te parezca de alta calidad. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.