--- title: "Divi Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Divi the right Website Builder solution for you? Explore 1159 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/201958/Divi/reviews/" page_type: "reviews" language: "en" --- Divi 4.8 (1159) [View alternatives](https://www.capterra.com/p/201958/Divi/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 17th, 2026 # Reviews of Divi Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews Kat H Digital Project ManagerFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “Divi lets me get things how I want them to look (including optimizing for responsiveness across different device sizes), and all without having to install a bunch of plugins or add custom code.“ May 4, 2026 Greg K PsychologistAlternative Medicine, Self-employedUsed the software for: Less than 6 months. “Had already taught myself by then on my own time and suffering. When I couldn't afford to spend more time on this system and asked for a refund, I was 5 weeks in to the subscription and they flat out refused to refund anything because it was beyond 30 days. “ July 18, 2026 NS Nils S WebdesignerDesign, Self-employedUsed the software for: More than 2 years. “Professional Results in Minutes: Between the massive library of pre-made layouts and the intuitive global styles, you can go from a blank page to a high-end corporate site in a fraction of the time it used to take.“ February 25, 2026 Greg K PsychologistAlternative Medicine, Self-employedUsed the software for: Less than 6 months. “I'll glady add a revision to this review if they can prove me wrong about their greed and refund my subscription. “ July 18, 2026 JG Joy G Owner and Graphic DesignerDesign, Self-employedUsed the software for: More than 2 years. “I like that Divi allows me to create and design websites via drag-and-drop interface which does not involve code writing.“ April 28, 2025 Vincenzo Bernardino R FreelanceMarketing and Advertising, Self-employedUsed the software for: 1-2 years. “At the beginning everything was straight forward eventually I found myself struggling with some customization issues and also with some common bugs on the simplest things (video embedded from YouTube didn't play) And support never gave a clear answer on something so basic.“ December 12, 2024 BM Bill M OwnerMarketing and Advertising, Self-employedUsed the software for: More than 2 years. “Divi has allowed me to develop sites for my clients in-house.“ March 18, 2026 David P PresidentDesign, Self-employedUsed the software for: More than 2 years. “It can be a little confusing with all the different products and addons to let my clients know the options.“ February 9, 2026 ## Showing most helpful reviews Showing 1-25 of 1159 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Paul S. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Love Divi - Great design and great support." June 15, 2025 5.0 I find Divi very intuitive and you can design lovely sights with it. Also, the few times I got stuck the support was excellent. Pros Great theme also in general for design. Furthermore, Fantastic support such as with \[sensitive content hidden\] and colleagues. Cons I am very happy with it so I can't write something I don't like as the price I am happy with, the support is great, and the features are great. Alternatives considered [Elementor](https://www.capterra.com/p/169468/Elementor/)[OxygenIT](https://www.capterra.com/p/218887/ScaleDynamics-Platform/) Reason for choosing Divi Price and features as I want to design nice looking quality sites. Switched from [Volt](https://www.capterra.com/p/186385/Respond-Flow/) Wanted a more dynamic theme and after lots of research Divi seemed the right fit. Review Source VR Verified Reviewer Digital Project Manager Financial Services Used the software for: 2+ years ### "There's a Reason It's a Top Wordpress Theme/Builder" May 4, 2026 5.0 Divi offers a convenient all-in-one solution and great customer support. They are my go-to for building a custom look without the custom code. Pros I've used them for many years, especially with content-rich sites where templating and information architecture are crucial. Divi lets me get things how I want them to look (including optimizing for responsiveness across different device sizes), and all without having to install a bunch of plugins or add custom code. Cons I'm more familiar with Divi 4; Divi 5 is taking some getting used to. But that's where support has been really helpful Switched from [AVADA](https://www.capterra.com/p/241458/AVADA/) Offered more customization and templating ability, Divi's support is faster to respond. Review Source KS Kevin S. VP of Technology Marketing and Advertising Used the software for: 1-2 years ### "Divi is useful, but Divi AI was not worth it for us" August 31, 2026 1.0 Overall, we still like Divi itself, but we would not recommend purchasing Divi AI unless you test it thoroughly within the refund period. In our experience, Divi AI did not work as advertised for our use case, and once the 30-day refund window had passed, Elegant Themes would not offer a refund, credit, or prorated resolution. Pros We do like Divi itself. The core Divi product has been useful for website work, and this review is not meant as a criticism of the main Divi builder/theme overall. Cons Our issue is specifically with Divi AI. We purchased Divi AI for $99 on July 9, 2026 and found that it repeatedly failed to follow prompts or instructions and did not produce usable results for our website work. We tried using clearer prompts and even used ChatGPT and Claude to help refine instructions, but Divi AI still did not perform well for our needs. After we canceled renewal and asked Elegant Themes for a refund, account credit, or other reasonable remedy, they refused because the request was outside their 30-day refund policy and said they do not offer prorated refunds. Alternatives considered [Elementor](https://www.capterra.com/p/169468/Elementor/) Reason for choosing Divi We chose Divi because the reviews were strong, the builder appeared easier to use for ongoing site edits, and the pricing/lifetime-license options looked like better long-term value. Switched from [Elementor](https://www.capterra.com/p/169468/Elementor/) We switched because we wanted a more complete WordPress design system, stronger built-in layout tools, and better long-term value for managing client website work. Review Source Greg K. Psychologist Alternative Medicine Used the software for: Less than 6 months ### "For website developers only" July 18, 2026 1.0 Pretty negative overall. Even when I requested the VIP customer service to try and sort out the myriad of problems with this system, it kept putting me with thier chat bot that would give incorrect info. I'm paying for a person, why do you keep defauling to a stupid chat bot? Greed! Pros If you are a website developer or have 150hours to burn learning this system it looks like there is very little you couldn't do with this new system Cons If you are looking to build a website for yourself and have minimum 150 hours to read and view tutorials to understand the new Divi 5 system, then you might be happy once this product is actually out of public beta (they announced twice that it was in the 5 weeks I tried it out without them ever stating clearly in the begining it was beta. Dishonest!). I built and manage my own website through another drag and drop system that, while not as infinitely adjustable as Divi, is actually possible to understand and start building quickly. Spent over 100 hours to get a fundamental grasp on this uber complex building system and the overal confusing ecosystem of Elegant themes and started to understand but still unable to create the website I needed. They finally started relasing more instruction for the new Divi 5 system nearly a month into my experience instead of just the old info on thier Divi 4 system. Had already taught myself by then on my own time and suffering. When I couldn't afford to spend more time on this system and asked for a refund, I was 5 weeks in to the subscription and they flat out refused to refund anything because it was beyond 30 days. This despite selling me a public beta system without clearly indicating this, and not providing the needed documentation and tutorials for someone new like me to grasp how to use this incredibly complex system (everything effects most everything in their design). I'm sure if you use Divi already, once they are actually out of beta with all the glitches then you will be pleased, but for the rest of us I would steer far away from a system that is FAR beyond the average user from a company that really only seems to care about keeping your money with no accountability for their product. I'll glady add a revision to this review if they can prove me wrong about their greed and refund my subscription. Now waiting.... Review Source DS Davey S. Digital Marketer Marketing and Advertising Used the software for: 2+ years ### "Amazing product" November 27, 2025 5.0 It's been a great journey so far. I've bought a lifetime license years ago and since then I've used it to build website for a lot of clients. Pros With Divi 5, Elegant Themes is back in the game. After some slow years Divi 5 is adding new features, increased speed and even better to bring ideas to life. In addition, the level of support is fantastic. Problems from small to big are solved within a day through the chat with real humans (specifically heroes \[sensitive content hidden\]). Cons Modules could be expanded on a bit, so less CSS is needed. It feels some modules are missing settings. Alternatives considered [Elementor](https://www.capterra.com/p/169468/Elementor/) Reason for choosing Divi Pricing of the lifetime deal was an investment, but over time it earned itself back over the yearly costs of other builders. Switched from [Visual Composer](https://www.capterra.com/p/169470/Visual-Composer/) Visual Composer started to feel outdated with the way the page builder worked. Review Source ND Nacho D. Director Creativo Computer Software Used the software for: 2+ years ### "Thanks for your great support" October 22, 2025 5.0 I’ve used Divi to build websites for years. It’s simple, it has far fewer bugs, and it doesn't suffer from the security vulnerabilities that plague Elementor. Pros Divi is a great web builder—a truly fantastic one—but their customer support is what truly sets them apart. They are the only ones who actually take the time to log into your website and find solutions for you. Cons Seriously, I love Divi. I’ve been using it for years, and every version is better than the last. I've recently been working with version 5 (first the alpha and now the beta) and I couldn't be happier. A lot of people joining the web design team come from Elementor, and once they work with Divi, they never want to touch Elementor again. Switched from [Elementor](https://www.capterra.com/p/169468/Elementor/) Tons of security bugs and a lot of time to fix them. Review Source RL Roman L. Web Designer Information Technology and Services Used the software for: 6-12 months ### "Divi is the ONLY way to go!" October 23, 2025 5.0 All experiences with Divi have been incredibly positive. I wish everything was this easy. From the learning curve to the creative possibilities to their unparalled support, I can honestly say I'm very happy. Pros Ease of use, unlimited creativity, amazing support. From the very first time of using and learning Divi, it's been absolutely fun to create on this platform. Cons No cons so far. There really hasn't been anything I've encountered so far that I would say I had a negative reaction to. Alternatives considered [Elementor](https://www.capterra.com/p/169468/Elementor/) Reason for choosing Divi Better reviews, more options, easier and more creative. Review Source AS Arjan S. Owner. Information Technology and Services Used the software for: 6-12 months ### "Great product, with great support." August 4, 2025 5.0 Great! Coming from Elementor, you can see that there are companies that do care about customer service. Pros I used Elementor in the past, was happy with it. But their support wasnt good, mainly telling you that you have to purcahse plugins. DIVI support is from a different world. Great support, to the point, and a great willingness to make a better website. Cons Since I have to answer, maybe it's the additional plugins that are relatively expensive. But with their support, luckily not needed. Switched from [Elementor](https://www.capterra.com/p/169468/Elementor/) Support wasnt good and the pricing was getting worse every year. Review Source DP Damien P. gérant Cosmetics Used the software for: 1-2 years ### "GREAT SUPPORT 24/24" May 20, 2025 5.0 VIP SUPPORT 5 times per week, great grat support, special mention for \[sensitive content hidden\] is so so efficent and fast like a muscle car !!!! thanks a lot to him. Pros The easiest way to build a BEAUTIFUL DESIGN website with no code. The support team is so polite and efficient. Cons the visual sometimes is not the perfect realistic view. The difference of adaptation between computer and mobile, must be more clear and responsive cause i think it's always 2 jobs to do ! Alternatives considered [Elementor](https://www.capterra.com/p/169468/Elementor/) Reason for choosing Divi can return if the visual buider and the responsive between pc and mobile make me again 2 jobs to do for one website Switched from [Elementor](https://www.capterra.com/p/169468/Elementor/) to try divi thanks to the market place addin option Review Source PB Paul B. Director Higher Education Used the software for: 1-2 years ### "Divi 5.0 review: customer experience" August 14, 2026 5.0 Incredible really...I learnt how to build the site intuitively and easily, without needing to read many articles or conduct much research at all. And their customer support is quite simply outstanding. Pros Exceptional value for money. The best investment I've ever made in a product for my business. Their editor is intuitive and easy to learn, and their customer support is absolutely outstanding. Their team help you promptly, and address complex technical challenges with ease. Cons There aren't really any cons...just a few areas where they could make some minor improvements in order to streamline the interface...but they're already working constantly to improve it. I've installed two updates since I began the site. So, there aren't really any issues. Review Source BR Brad R. Holistic Health Coach - Online Entrepreneur Health, Wellness and Fitness Used the software for: 2+ years ### "Worth its weight in gold!" March 13, 2025 5.0 I've been using this on multiple website for YEARS. Absolute love it. Will never use another theme. The LIVE CHAT support is worth it's weight in gold! Have learnt so much about making websites as an amateur since using this theme. Pros The LIVE CHAT function is absolutely amazing. It's helped me out in so many ways Cons Nothing at all. I really can't think of anything. Alternatives considered [Elementor](https://www.capterra.com/p/169468/Elementor/) Reason for choosing Divi I liked the ease of use of Divi way better Switched from [Adobe Dreamweaver](https://www.capterra.com/p/233245/Adobe-Dreamweaver/) Dreamweaver was just way too cumbersome and it was time to upgrade Review Source RH Roy H. IT Administrator Education Management Used the software for: 1-2 years ### "Divi Theme & Builder Review – A Game-Changer with a Few Quirks" January 31, 2025 5.0 Divi by Elegant Themes is hands down one of the most powerful and user-friendly WordPress themes and page builders out there. Pros Whether you're a beginner looking to build a website without coding or an advanced developer wanting flexibility, Divi delivers in a big way. Cons While Divi is beginner-friendly, it still has a lot of options, which can be overwhelming at first. However, Elegant Themes offers great documentation and tutorials to help you get the hang of it. Alternatives considered [Elementor](https://www.capterra.com/p/169468/Elementor/) Reason for choosing Divi Price to quality comparison. Divi is a much better packed software then anything else i came across. Review Source MC Michał C. webmaster Writing and Editing Used the software for: 2+ years ### "Invaluable support and troubleshooting assistance" August 11, 2021 5.0 Divi helps a person like me in learning and working. I am involved in web design and the construction of online stores. I usually add products and list. I invested in Divi to put my online service store. Now I build other sites and shops with Divi. Pros Thank you very much to the whole team and all Divi maniacals for their support in solving WordPress problems. In particular, thank you very much for 72 hours of joint fight against language problems on the site. Thank you for any suggestions and ideas. The choice of your software was a hit... Not only because it's intuitive, not only because it's innovative, but above all, it has amazing support! Cons I have no objections. It's the best software on the market and it's being improved all the time. Alternatives considered [Elementor](https://www.capterra.com/p/169468/Elementor/)[Visual Composer](https://www.capterra.com/p/169470/Visual-Composer/) Reason for choosing Divi I have long thought about which software will be best for learning and implementation. I chose Divi because of the one-time fee. Then I was convinced by the product itself, followed by excellent technical support. Switched from [Elementor](https://www.capterra.com/p/169468/Elementor/)[Visual Composer](https://www.capterra.com/p/169470/Visual-Composer/) I was tempted by the price. Then I met more positive reviews, especially the lack of negative ones. Then came the question of simplicity in operation. I also like YouTube ads so I can learn more about the features of this software. Above all, I am convinced by the technical support. In addition, there is also an interesting market for plugins and add-ons. All this makes this software - a perfect product. Review Source DM David M. Founder Marketing and Advertising Used the software for: 2+ years ### "Best website builder and superb Support" June 6, 2022 5.0 I started building websites in 2020. At first, I tried custom themes, but they were very expensive (you need to hire a developer, and you depend on him for the whole project). Then, I used 2 other famous builders to try different options. I've migrated all these websites to Divi or I'm in the process of migrating them to Divi. I have large multinational websites built with Divi, and large e-commerce stores too. For more complex websites you'll need to buy some extras from the Marketplace (which is great, and it really has everything you need for big projects) or to hire a developer, but the underlying technology under everything is Divi for sure. For personal blogs, travel blogs, or small e-commerce websites, the basic subscription is more than enough. And the Support team, what can I say? They are amazing. I have only words of appreciation for them. This review is just a way to recognize their help and effort. Pros I love the ability to save a page, section, or layout, export it and use it all over the website, or export it to other websites and save A LOT of time. The builder is extremely intuitive, and there are a lot of online videos that help you in every situation. I just can't be more thankful to Divi, they are the core of my business. Cons Mega menus are very difficult to achieve in Divi. Alternatives considered [Elementor](https://www.capterra.com/p/169468/Elementor/) Reason for choosing Divi It lets you save a lot of time when building websites, and it's so much easier to use. You can create very professional websites with Divi, for big companies or big e-commerce stores, with better optimization scores than other builders. Switched from [Elementor](https://www.capterra.com/p/169468/Elementor/)[AVADA](https://www.capterra.com/p/241458/AVADA/) Elementor has very bad optimization scores, and Divi lets you work faster and save time. Avada is just too complex, and it's very bad for optimization. Review Source RW Rhian W. Founder Designer Design Used the software for: 2+ years ### "VIP Support is incredible!" June 4, 2025 5.0 VIP support is fantastic and help me out when I get a little stuck with projects to help me find solutions within the builder or they will even provide some css resources to help out. Pros Divi is easy to use for beginners and also powerful enough for more complex sites. Powerful features! Cons There are a few things in Divi 4 I dislike with the UX and some features missing compared to other builders but Divi 5 will solve this Review Source JG Joy G. Owner and Graphic Designer Design Used the software for: 2+ years ### "My Experience with Divi" April 28, 2025 4.0 The availability of premade layouts and templates in Divi speeds up website creation process. Pros I like that Divi allows me to create and design websites via drag-and-drop interface which does not involve code writing. Cons I slightly dislike that Divi lack advanced website builder tools, but it has a robust backend integration capability. Review Source SM Sandra M. Webdesinger Internet Used the software for: 1-2 years ### "Best Theme ever!" February 13, 2025 5.0 I work with divi theme over 8 years and like the great development which is behind elegantthemes and always have a great experience with divi. Pros Great Theme and you can do everything with it! It's also great to use the visual builder and use one of the hundreds premade layouts! Cons I prefer the visual builder, the premade layouts and the bibliothek. Also the great function of global elements and that everything works together. Review Source MD MATTHEW D. Publisher Leisure, Travel & Tourism Used the software for: Less than 6 months ### "A1 support" May 5, 2025 5.0 As a novice, I could not have built my site without Divi and their support staff. Highly recommendable. Pros Ease of use, especially for a bunny like me. I used WordPress about 10 years ago- using Divi now does not compare to those days of frustration. Their support is unequalled- I usually get a response within 10-20 minutes and it's always the correct advice. Can't be said about support from certain plug ins I'm using... Cons Nothing really! Once you understand the difference between Sections, Rows and Modules, you can't really go badly wrong...! Review Source JK James K. Consulting Graphic Designer Graphic Design Used the software for: 2+ years ### "Long time Divi user and fan" January 21, 2025 5.0 I've been using Divi for several years to build my own and client websites. Overall the system is excellent and the sites work well. On the few occasions I've had to contact the Elegant Themes support team, they have responded quickly and been able to help with my issues. Pros The builder is good to work with and the support team are excellent. I like the fact that there is a growing community of users and creators that are working to continually improve Divi. Cons It takes some time to learn how to use the builder and there are occasionally some features that need additional code to work properly Review Source Elle D. Company owner Design Used the software for: 1-2 years ### "The clients' choice" January 9, 2025 5.0 Really positive. It's fairly straightforward Pros Some of my clients are already comfortable with Divi - making it an obvious choice when setting those websites up. Cons No cons really... although some other software providers are a little simpler Review Source KM Kenneth M. Business Coach Professional Training & Coaching Used the software for: 2+ years ### "Nothing but greatness from Divi" December 8, 2024 5.0 They have supported me for years with their platform. Making it possible for me to learn how to build websites, and to start my own business. One of the most valuable tools I have ever used. Pros The massive scale of options and functionalities, and the amazing customer support. Cons There isn't anything that I don't like about Divi. There are some small points of improvement, but they are always developing, fine-tuning, and take customer experiences in consideration. Review Source AE Aisling E. Owner and Founder Marketing and Advertising Used the software for: 2+ years ### "LOVE DIVI!!" December 10, 2024 5.0 GREAT! The support service is also amazing! Pros So easy to use and there is so much you can do with it! Super customisable! Cons Wish there was a bit text customisation and options for Woocommerce in terms of customising product sections. Review Source RT Robert T. Owner of Digital Marketing Agency Online Media Used the software for: 1-2 years ### "Divi review" December 4, 2023 5.0 It has given me the flexibility I need to provide my clients with stunning websites. Pros I can do a lot, and there are a lot of vendors with premade solutions Cons It is not always intuitive. Too many things need custom CSS. Review Source ET Emma T. Not applicable Internet Used the software for: 1-2 years ### "Divi" June 7, 2023 5.0 To begin with, Divi is pretty straightforward to get started, but the more I use it the more I realise I don't know. This is nothing against Divi it shows what a great tool Divi is and the many features and functions there are. I do know that most of my cons above are because I just haven't learnt how to do it better so there is a learning curve and a lot to learn but I love learning it - thank you to support for your continued patience.I do love using Divi it's so diverse and I can offer my clients so much. Pros I love the variety of the functions and the flexibility of what I can do. I didn't realise how good it was until I tried to edit an old website on an old builder. The flexibility with Divi is amazing. I love the awesome support. No matter how little a question someone always takes the time to answer my question. Knowing I have the support is an absolute game changer for me. Cons I think the drag and drop, moving elements and resizing could be a lot easier. At the moment it always seems to work better if go into the module and adjust the spacing (it's a bit slow this way but I get better results). I also feel like the ease to make a website mobile responsive needs to improve. I am getting faster but it still takes me more time than I want to spend on it to adjust the design across desktop, iPad and mobile.Things like transform is a great function but if I use it on a desktop it upsets all of the spacing and causes major issues with mobile optimisation so I am kind of like what's the point of this function ( I only use it for mobile if I really need too now). I would love it if the H1, H2, H3 sizes could be set for desktop, ipad and mobile in the themes options right from the start. It's a pain changing every module. I know I need to create a global setting but it would be so much easier if it was in the theme options. Reason for choosing Divi At the time it was definitely the price Review Source TK Torsten K. Self Employed Writing and Editing Used the software for: 2+ years ### "Divi Theme and it's positive Features" September 26, 2023 5.0 Using Divi Theme you can create modern websites very quickly. The price of the theme is reasonable for the offered functionality and the licensing policy is very moderate compared to other themes. Therefore, I can still recommend the Divi theme for most websites. Pros When I first tried the Divi theme, I was very surprised that it doesn't require writing a single line of code to create responsive layouts. What I often had to painstakingly create directly in CSS can be done with Divi without even knowing what CSS is, by simply using a slider.There's no more backend where you have to paste shortcodes (and don't you dare forget a bracket!). You work directly on your site in Divi and see your changes immediately. This is a really big advantage compared to before where shortcodes were used or other page builders.Just clicked the wrong button and the layout slipped? Divi has an Undo function that lets you undo your last changes with just one click.Divi comes with a variety of modules. So you can easily add images, sliders, icons, texts, price lists, videos, newsletter forms, galleries, countdowns and much more to your site. Additional plugins are not necessary.This offers the advantage that your site will not be slowed down by a multitude of plugins. Cons Updates don't always seem to be tested very well by Elegant Themes - it has happened quite often that after an update some smaller things didn't work anymore. Or the new functions work for simple use cases, but cause problems in detail.The Divi backend (the Divi Builder) still feels very sluggish even after the latest performance improvements to the frontend. Working especially with longer pages often becomes a test of patience even with potent equipped servers ... Reason for choosing Divi in 2015 I just was intuitive. I didn't realize how it developed that successful, because easy to work with Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.