# Page 3 | HandiSoft Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is HandiSoft the right Tax Practice Management solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/201961/Sage-HandiSoft/reviews

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HandiSoft

4.4 (100)

[View alternatives](https://www.capterra.com/p/201961/Sage-HandiSoft/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of HandiSoft

## Showing most helpful reviews

Showing 51-75 of 100 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DG

Denise G.  
Principal  
Accounting  
Used the software for: 2+ years

### "H soft review "

August 9, 2021

4.0

support is pretty good . Sales is not so good my email was not responded to when I asked about waht I was paying for - purchasing software or a licence to use the software when I got emails sayign unless I paid my current subscription I would not be able ot use software I ahd already paid for. Not happy.

Pros

There is support when things go wrong or I dont know how to do something

Cons

Its no easy to inutitively know how to do something.

Reason for choosing HandiSoft

I already know how to use it

Review Source

KD

Kathryn D.  
Administration  
Accounting  
Used the software for: 2+ years

### "You definitely want this program!"

August 4, 2021

5.0

Handisoft is great to deal with. Any difficulties are dealt with quickly.

Pros

A quick and easy way to keep track of all your client's returns and documents. Handisoft makes it easy to find everything you need at a few clicks of a button. You can also keep all your practice records and documents filed in Doc Manager.

Cons

There's nothing that I don't like about Handisoft.

Review Source

JP

Jeremy P.  
Accountant  
Accounting  
Used the software for: 2+ years

### "One Stop Shop!"

August 3, 2021

4.0

I have been using Handisoft for many years and have always found the software to be user friendly and reliable.

Pros

I like the fact that the modules are integrated and the transfer of data between them is seamless

Cons

I don't like the fact that there is little consultation on program changes or enhancements.

Reason for choosing HandiSoft

I have found Handisoft to be robust and reliable, with a focus on what I need as an accountant and tax agent. The other products do not focus on the core requirements.

Review Source

rS

ranjini S.  
tax agent  
Accounting  
Used the software for: 2+ years

### "ASTUTE PLUS"

August 16, 2021

5.0

I appreciate the software support provided by Handi soft I like everything about this software, but I feel its bit expensive compare to your competitors.

Pros

prefilling, Roll over features, transfer to related party are very quick and simple

Cons

I like everything about this software, but I feel its bit expensive compare to your competitors.

Reason for choosing HandiSoft

When I bought the new practice they were using this product. I wanted to continue rather than importing.

Review Source

AA

Andy A.  
Principal Accountant  
Accounting  
Used the software for: 2+ years

### "Excellent Program"

August 3, 2021

5.0

Excellent Program

Pros

Ease of use, once you are used to it, it's a walk in the park

Cons

Took a while to get used to this program due to the fact that this program is very comprehensive

Alternatives considered

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)[Jetpack Workflow](https://www.capterra.com/p/135007/Jetpack-Workflow/)[Ignition](https://www.capterra.com/p/140861/Practice-Ignition/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing HandiSoft

I used a combination of the products

Review Source

NW

Nicole W.  
Director  
Accounting  
Used the software for: 2+ years

### "Poor Customer Support"

August 22, 2021

2.0

Compiling and lodging BAS and tax returns.

Pros

Each year, it gets better - fewer system errors and more functionality.

Cons

I use both the cloud version and a hosted version and the cloud version is rubbish. I constantly have issues logging in and there is zero out-of-hours customer support - even their sales team is available more often than customer support, so it shows you where the company's priorities lie. The errors it generates are often not easy to resolve as they are not related to a specific item of the tax return.

Review Source

CP

Claude P.  
Director  
Accounting  
Used the software for: 2+ years

### "Handisoft - CP & A Accountants"

August 3, 2021

4.0

Handisoft is the program we have used for 25+ years from its inception and we have grown with it and noted its benefits and improvements. However the treatment of "micro practices" like ours (<500 lodgments) needs to improve.

Pros

Ease of use. Clear usable program with minimal fuss of movement between modules

Cons

Support is dismal. Have to ask questions about certain problems that occur more than once. Told that issues and suggestions have to be referred or escalated to a manager for clarification or for it to be resolved and no answer returned unless we remind them of the issue.

Reason for choosing HandiSoft

Always had it

Review Source

MJ

Melanie J.  
Director  
Accounting  
Used the software for: 2+ years

### "Handisoft"

August 15, 2021

5.0

Using the ledger and tax is easy and user friendly. As it is a desktop operation there is not an issue if the internet is down.

Pros

The main benefit of the software is the presentation of the Financials and the ease of use.

Cons

The feature that i least like is that the software is expensive to add on other modules when other provides are offering additional modules for free.

Review Source

NL

Nerida L.  
Proprietor  
Accounting  
Used the software for: 2+ years

### "A Long Association"

August 3, 2021

5.0

Great.

Pros

Handisoft is very easy to use and I love how you can identify errors before lodgement. I have used this product since 1998, that is 23 years, and it never fails. I rarely have to reach out for help from the technical team, even though I am not an IT person and I do not employ an IT person. I have seen the product evolve, and my only regret is that I am not 20 years younger so I could enjoy all the cool things that you can now do with it, but I am now too small to warrant the outlay for these features!

Cons

Nothing that I can think of, except perhaps not having access to data and reports once I ceased subscribing to a module. eg. Handiledger.

Reason for choosing HandiSoft

The visual was better. When completing the tax return it looks like a paper copy and is logical. It means that I am unlikely to miss things.

Review Source

RR

Ratna R.  
Principal  
Accounting  
Used the software for: 2+ years

### "Handisoft totally adequate."

August 4, 2021

4.0

Good overall experience getting all compliance work done.

Pros

Input of information is easy and setting up chart of accounts are user friendly.

Cons

Report formats available are inflexible. On HandiTax, the tracing of tax return errors is sometimes difficult to navigate.

Reason for choosing HandiSoft

Ease of use and met all my compliance requirements.

Review Source

MY

Mary Y.  
Principal  
Accounting  
Used the software for: 2+ years

### "Sound, reliable product."

August 3, 2021

4.0

I have been using Handitax for over twenty years. I have stayed with them, despite the lure of the online tax software suppliers because of their phone support.

Pros

Ease of set up. Usually good back up support.

Cons

Errors are sometimes difficult to intepret.

Reason for choosing HandiSoft

Because I am able to lodge prior years tax returns.

Review Source

PD

Peter D.  
Principle  
Accounting  
Used the software for: 2+ years

### "Handisoft review"

August 3, 2021

5.0

Handisoft is a wonderful company and the staff are only too willing to be of assistance to the customer

Pros

The software is fully functioning and completely integrated and easy to use

Cons

Nothing at all works just fine and fully integrated

Review Source

RL

ROY L.  
proprietor  
Accounting  
Used the software for: 2+ years

### "MY EXPERIENCE WITH HANDISOFT"

August 3, 2021

5.0

I have used the software since I was employed in a small firm of accountants in Leichhardt NSW back in 1983 and in 2008 I started my own practice which is just a small concern but I have always found Handisoft to be efficient and reliable for my purposes. I am very happy with the product.

Pros

As I am preparing tax returns every day I find the software reliable in all aspects of my day to day operations.

Cons

So far I cannot fault it. I have always found that if there is a problem then I just call or email support and they respond within a reasonable time and they solve it for me.

Review Source

DC

Donna C.  
Sole Practitioner  
Accounting  
Used the software for: 2+ years

### "Great product "

August 9, 2021

5.0

I have been with Handisoft for over 20 years. It is good enough that I do not bother to change software.

Pros

This software is relatively easy to use and good value for money.

Cons

I find it difficult to adjust/create my own personalised reports.

Review Source

PD

Peter D.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Accountants Reveiw"

August 3, 2021

4.0

It is a nice program to use, just a little dated with its features.

Pros

It is very user friendly, however many reports are available, considering the amount paid. Such as the Cash Flow Report never balances, there are no management style reports. (such as GP%, NP% etc)

Cons

All the updates, every time there is one, it costs money as the PC contractor has to install, and often they are sent a few days apart for the different modules, such as H/tax on one day, then a few days later H/ledger.

Review Source

AP

Andrew P.  
Accountant  
Accounting  
Used the software for: 2+ years

### "HandiTax"

August 3, 2021

5.0

Tax returns quick to process

Pros

Easy to use, relatively error-free, excellent support

Cons

None for the aspects I use. A little on the pricey side in recent years but wouldn't consider changing

Review Source

SA

Stephen A.  
Principal  
Accounting  
Used the software for: 2+ years

### "My Handisoft Review"

August 3, 2021

4.0

Reliability, ease of use and time saving.

Pros

The HandiSoft product transfers the tax details so that it makes completing a tax return quick and efficient saving me a lot of time. I like the flexibility of editing transactions . Going back a year and correcting errors then rolling forward with ease.

Cons

The software has become expensive.

Review Source

AC

Alison C.  
Principal  
Accounting  
Used the software for: 2+ years

### "Good quality and reliable"

August 9, 2021

5.0

Pros

Detailed information on how to use the software and very helpful support staff

Cons

Integration ease with other apps and online use. Costs more than other accounting software providers

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing HandiSoft

Reliable and comprehensive product

Review Source

RK

Robert K.  
Principal  
Accounting  
Used the software for: 2+ years

### "Handisoft review"

August 11, 2021

5.0

Helping to lodge family and friends Income tax returns cheaply and easily.

Pros

I am a semi-retired accountant and I very much enjoy using the product to do a small number of tax returns. i particularly like the fact that it gives me errors messages toot help me get it right.

Cons

none that I can think of for my use as I am a semi-retried practitioner.

Reason for choosing HandiSoft

not applicable

Review Source

MP

Michael P.  
Principal  
Accounting  
Used the software for: 2+ years

### "Long time user"

August 9, 2021

4.0

Pros

Ease of use and software support. I like the ability to email support, rather than having to wait on the phone. Replies are always prompt and to the point.

Cons

None that I can think of. As a small practice would like the cost to represent the amount of use.

Reason for choosing HandiSoft

Recommendation from colleague and not much else to compare with.

Review Source

RMM

Ronald Mosby M.  
principal  
Accounting  
Used the software for: 2+ years

### "User for over 15 years"

August 12, 2021

4.0

Pros

Software that continues to stay upto date and innovate

Cons

Don't us it as an integrated system due to cost

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing HandiSoft

More features and reliability

Review Source

FH

Frank H.  
Tax Accountant  
Accounting  
Used the software for: 2+ years

### "Handi Tax review"

August 9, 2021

4.0

reasonable but a very expensive product

Pros

reasonably easy to use initially best product on the market get on phone support

Cons

cost was too high Sometimes reasons for errors not explained

Reason for choosing HandiSoft

At the time it was not expensive and was the best product available

Review Source

LD

Lois D.  
Principal  
Accounting  
Used the software for: 2+ years

### "Handisoft review"

August 5, 2021

5.0

In the over 20 years that I have been using the Handisoft products I cannot fault any of them. They are very helpful in my practice.

Pros

All the features of this product are very helpful in my accounting practice

Cons

There is nothing that I do not like with this software. Its the best for all my office needs.

Reason for choosing HandiSoft

No other product was looked at

Review Source

RR

Rosanna R.  
Sole director  
Accounting  
Used the software for: 2+ years

### "Perfect partner for tax practice"

August 3, 2021

5.0

Have been using this software for almost 20 years and have never had cause to look elsewhere for a solution to my needs.

Pros

Ease of use, great features, caters for all client types, very reliable.

Cons

Frequent updates in early stages each year but I know they’re necessary.

Review Source

GB

Gene B.  
Principal  
Accounting  
Used the software for: 2+ years

### "Requested review"

August 12, 2021

5.0

Excellent accounting , income tax and time management software.

Pros

Easy to use in accounting relevant practical sense, excellent software.

Cons

One particular software support person I had difficulty with; the others were fine.

Reason for choosing HandiSoft

Handisoft was the only one worth considering and up to the required standard.

Review Source

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