# Fusion Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Fusion Software - reviews, pricing plans, popular comparisons to other Event Management products and more. Source: https://www.capterra.com/p/202034/FAEM --- # Fusion Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Fusion ## What is Fusion? Fair And Event is your all inclusive Event Management Solution! Streamline your event with vendor/exhibitor management, interactive maps, ticketing, registrations, online payments, booth tracking, websites and more! ## What is Fusion used for? [Event Management](https://www.capterra.com/event-management-software/)[Event Check In](https://www.capterra.com/event-check-in-software/)[Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $5 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fusion?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.fairandevent.com&name=Fusion) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fusion 4.9 (28) VS. [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting Price $5 Usage Based, Per Month Starting Price $7000 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (28) Ease Of Use 4.6 (164) Value For Money 4.7 (25) Value For Money 4.7 (143) Customer Service 4.7 (26) Customer Service 4.8 (160) ## Fusion alternatives Highest Rated [4.9 (788)](https://www.capterra.com/p/147664/EventCreate/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (574)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/202034/FAEM/alternatives/) ## FAQs about Fusion Overview ### Which roles and teams benefit most from Fusion? Fusion is most used by speech-language pathologists, occupational therapists, and therapy assistants who manage patient documentation, treatment planning, and care coordination. Clinic owners, CEOs, and operators benefit from scheduling, billing, and practice oversight, while patient care coordinators and administrative leads use it to streamline communication and daily workflows. Answer based on 28 reviews Overview ### What company size and industries is Fusion built for? Fusion supports events, festivals, fairs, markets, brewfests, and any event needing exhibitor management or an interactive map. It is used entirely by small businesses, which make up 100% of reviewers. Reviewer industries are led by Medical Practice at 25%, Hospital & Health Care at 21%, and Events Services at 11%, mainly for event management. Answer based on 28 reviews Features and Usability ### What are the key features of Fusion? Fusion offers event management and ticketing features, including online ticketing, mobile ticketing, onsite ticketing, reserved seating, season tickets, and seating maps. It also includes point of sale (POS), credit card processing, electronic payments, barcode/ticket scanning, registration management, reporting and analytics, access controls, and website integration. Getting Started and Support ### What training and onboarding options does Fusion offer? Fusion provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced visual guidance. Answer based on 2 reviews Getting Started and Support ### What customer support options does Fusion offer? Fusion provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe support as responsive and helpful overall, with chat and phone often praised for quick assistance. Some feedback notes occasional inconsistency and longer waits to reach a representative. Answer based on 5 reviews Features and Usability ### Is Fusion easy to use for daily clinical work? Fusion feels easy to use for daily clinical work, especially for documentation, scheduling, and patient record navigation. Clinicians and therapy staff often find the layout intuitive after setup, but some new users face a learning curve with check-in steps, portal invites, smaller screens, and occasional extra clicks. Answer based on 11 reviews Features and Usability ### How good is Fusion's user interface? Fusion offers a clean, user-friendly interface that helps clinics manage scheduling, notes, and patient files with less confusion. Many clinicians like the drag-and-drop calendar, labels, shortcuts, and visual alerts, though some teams want clearer appointment workflows, more template flexibility, better color options, and fewer clicks in documentation. Answer based on 10 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Import/Export 4.6 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Import and export data to and from software applications Mobile Access 4.2 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Fields 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Registration Management 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Customizable Branding 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Event Calendar 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important A list of events with their respective dates Fusion 41 features Define levels of authorization for access to specific files or systems Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Scan barcodes to ensure accurate pricing and label tracking Accept and process credit card transactions Searchable repository of information about clients Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Manage tickets for specific events Manage location logistics and coordinate the participation of exhibitors or vendors in an event Access software remotely via mobile devices Allowing users to order, pay for, obtain, and validate tickets using mobile devices Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Receive system updates as soon as any changes are made Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Specify type/number of reserved tickets based on seating selected during booking Reports specific to sales analysis for trends and strategies Grants the users access to all events for one season For selection of seat at booking or check-in Customize, sell, and distribute tickets Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Manage volunteer information and direct volunteer resources Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.8 (28) 4.8 Based on 28 reviews ## Pricing Value for money 4.7 (25) Free Trial Free Version Basic $5.00 Usage Based,Per Month Value for money 4.7 (25) 4.7 Based on 25 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (26) 4.7 Based on 26 reviews ## User reviews Overall rating 4.9 Based on 28 reviews Filter by rating 5(25) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JC Jennifer C. Speech Language Pathologist Education Management ### "SLP using Fusion for billing, scheduling, and evaluation. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2026 Pros I like spending less time on documentation so I can spend more time planning and treating. I appreciate that their customer support is responsive and makes changes as needed. Cons It took me a while to get used to it, but now I love it and how much it helps me manage my day-to-day billing and evaluation writing. My only feedback is sometimes it is hard to jump around in certain sections of evaluations (you have to start in the beginning again) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Alyssa G. SLP Intern Individual & Family Services ### "Fusion Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2026 I had a very positive experience w this specific EHR system and would be happy to use it again if the opportunity arose. Pros What I liked the most about Fusion was how easy it was to learn / navigate and pick up quickly. It was very user friendly and I did not have to worry about figuring out the system and could focus on other aspects of starting a new position. Cons Nothing really, I felt like I was constantly getting reminders that there was going to be maintenance but never had an issue with it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kathy S. Speech Therapist Medical Practice ### "It's made everything at work faster and easier." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2026 Excellent user experience for all aspects of patient/clinical record-keeping. Definitely a lifesaver in a busy office. Pros It completely streamlined all aspects of documentation in my setting. It was also easy and fairly intutive to learn how to use it. Cons I wish there were a few more options for formatting the color of non-billed meeting times I schedule for myself for tasks. The only option is making them gray. This makes it hard to differentiate between non-billed tasks of different importance. For example, because neither is billed, I can't choose different colors for time blocked off for my own prep vs for a parent call, even though these are very different types of tasks that it would help me to be able to visually discriminate when looking at my schedule. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KJ Karrei J. Certified Occupational Therapist Assistant Health, Wellness and Fitness ### "Great system!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 7, 2026 Overall, my experience with Fusion has been positive. It has made documentation more manageable and efficient in a fast-paced therapy setting. As a COTA, I value being able to quickly complete notes while still capturing meaningful clinical information, and Fusion allows me to do that. While there are a few areas for improvement, it is a reliable system that supports daily workflow and helps maintain organization and compliance. Pros Fusion is very user-friendly and makes daily documentation efficient. As a COTA, I appreciate how easy it is to navigate between patients, sessions, and notes without feeling overwhelmed. The templates help streamline documentation while still allowing room for clinical judgment and personalization. I also like that it keeps everything organized in one place, which saves time during busy days. Overall, it supports productivity without taking away from patient care. Cons At times, the system can be a little slow or lag when loading sessions or saving notes, especially during high-traffic times. Some features could be more customizable to better fit specific therapy settings, particularly in pediatrics. It would also be helpful if certain sections flowed more intuitively to reduce extra clicks during documentation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EB Emily B. Speech Language Pathologist Hospital & Health Care ### "Veteran Fusion User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 6, 2026 I have been using fusion for approximately three years and it has worked well. The file and documents set ups work well however I have a hard time knowing which phone number goes with which person under ‘patient’. Pros I like the ease of use. I like that there are not frequent glitches so I can use the product efficiently all day long. Cons It is difficult to use on a smaller screen like a phone. I think it would be beneficial to create an app and allow notifications. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CY Cynthia Y. Speech-language Pathologist and Owner Hospital & Health Care ### "Long time user of Fusion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 4, 2026 Help is quick and easy, navigating the program is easy for me now that I have used it for so long. I have chose to stay with Fusion because it is easy to use. But I do not feel upcoming increase is fair because I do not access any of those features. Pros I have used Fusion for many years and find it easy to navigate and use. The customer support is wonderful. Cons I am frustrated that the price is going up and I DO NOT use a single one of the things listed for the reason of the increase. It really needs spelling corrections capability, instead of just underlining them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Erica S. COTA Health, Wellness and Fitness ### "Erica Review of Fusion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 1, 2026 Overall Fusion is a great program and very easy to use and learn quick. I love how easy it makes the communication within your clinic and how quick you are able to get notes done and also how quick you are able to access information that you may need quickly. Pros Fusion is a very easy program to learn and use daily. I was a student when I first started to use Fusion and it came naturally only during a short time period. Cons I'm not a fan of the hovering over time blocks to see appointments, profile, documents, and goals. I would prefer to have a separate page that we could access easily from the schedule board. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Alexandra W. Pediatric Occupational therapist Medical Practice ### "Fusion is a must have! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 March 31, 2026 It has been overall a great system. I have been using for many years now, and find it the easiest to use compared to other systems. Pros It is simple, intuitive, and quick to learn. Less overwhelming compared to other systems. Scheduling is straightforward. Everything is all in one system. Cons Customer service in inconsistent (sometimes takes longer than it should to reach a rep) and customization limits for templates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Rusaly M. Physical Therapist Assistant Hospital & Health Care ### "Intuitive clinician platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 31, 2026 Pros I like how intuitive the platform is from scheduling to patient notes. As a clinician charting takes up the biggest chunk of time so being able to type in the quick notes help. Cons However, this one is personal, the one thing I do think clinicians should have an option to a DARK MODE or DARK THEME to help with eye strain and blue light. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Morgan D. Speech Language Pathologist Hospital & Health Care ### "Fusion Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 Overall, I enjoy using fusion as a clinician. It has its pros and cons like any good EMR but overall meets my needs and allows me to really keep track of my patient data with little to no problems. Great EMR system. Pros It’s very user friendly and keeps track of data well. Additionally, the documents tab is really useful when I need to search for a patient. Noted are also very easy to write within the system. Cons Scheduling reoccurring sessions as well as evaluations is a bit complicated especially if you need to change the dates for a patient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/202034/FAEM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs Fusion](https://www.capterra.com/compare/114949-202034/Eventbrite-vs-FAEM)