# Fusion Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Fusion Software - reviews, pricing plans, popular comparisons to other Event Management products and more.

Source: https://www.capterra.com/p/202034/FAEM

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# 

 Fusion Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 1, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Fusion

## What is Fusion?

Fair And Event is your all inclusive Event Management Solution! Streamline your event with vendor/exhibitor management, interactive maps, ticketing, registrations, online payments, booth tracking, websites and more!

## What is Fusion used for?

[Event Management](https://www.capterra.com/event-management-software/)[Event Check In](https://www.capterra.com/event-check-in-software/)[Ticketing](https://www.capterra.com/ticketing-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Fusion?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.fairandevent.com&name=Fusion)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Fusion

4.9 (19)

VS.

[4.4 (392)](https://www.capterra.com/p/117828/Eventzilla/reviews/)

Starting Price

$5

Usage Based, Per Month

Starting Price

$1.5

Usage Based

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (19)

Ease Of Use

4.3 (392)

Value For Money

4.9 (16)

Value For Money

4.5 (265)

Customer Service

4.8 (17)

Customer Service

4.2 (295)

## Fusion alternatives

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (44)](https://www.capterra.com/p/114659/AudienceView-Professional/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (302)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (191)](https://www.capterra.com/p/9322/Tix/reviews/)

Starting price

$0.25

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

3.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Registration Management

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Customizable Branding

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Data Import/Export

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Customer Data Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Searchable repository of information about clients

Customizable Templates

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Fusion 41 features

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Scan barcodes to ensure accurate pricing and label tracking

Accept and process credit card transactions

Searchable repository of information about clients

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Manage tickets for specific events

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Access software remotely via mobile devices

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Accept and process customer payments for products or services using hardware and software

The ability to print tickets before arriving

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Receive system updates as soon as any changes are made

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Specify type/number of reserved tickets based on seating selected during booking

Reports specific to sales analysis for trends and strategies

Grants the users access to all events for one season

For selection of seat at booking or check-in

Customize, sell, and distribute tickets

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Manage volunteer information and direct volunteer resources

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.9 (19)

4.9

Based on 19 reviews

## Pricing

Value for money

4.9 (16)

Free Trial

Free Version

Basic

$5.00

Usage Based,Per Month

Value for money

4.9 (16)

4.9

Based on 16 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (17)

4.8

Based on 17 reviews

## User reviews

Overall rating

4.9

Based on 19 reviews

Filter by rating

5(18)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MD

Morgan D.

Speech Language Pathologist

Hospital & Health Care

### "Fusion Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2026

Overall, I enjoy using fusion as a clinician. It has its pros and cons like any good EMR but overall meets my needs and allows me to really keep track of my patient data with little to no problems. Great EMR system.

Pros

It’s very user friendly and keeps track of data well. Additionally, the documents tab is really useful when I need to search for a patient. Noted are also very easy to write within the system.

Cons

Scheduling reoccurring sessions as well as evaluations is a bit complicated especially if you need to change the dates for a patient.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HR

Hayley R.

Student

Hospital & Health Care

### "Great product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2026

My overall experience has been great from start to finish. Everything has felt smooth, efficient, and easy to navigate, which made the entire process much more enjoyable. I’ve appreciated how user-friendly everything is, along with how quickly I was able to learn and adapt to the system. Even when there were small areas of confusion at first, they became easier to understand over time. Overall, it has been a very positive experience that met my expectations and made things convenient and stress-free. I would feel confident continuing to use it in the future and would also recommend it to others.

Pros

One of the best things about it is how easy it is to use. From the very beginning, the setup process is simple, straightforward, and not overwhelming, which makes it accessible for anyone regardless of experience level. You don’t need any special skills or extra time to get started, and everything is designed to be user-friendly. Once it’s set up, navigating and using it feels natural and intuitive. This makes the overall experience much more enjoyable and stress-free. Whether you’re using it for the first time or regularly, the simplicity and ease of use really stand out and make a big difference in how convenient and efficient it is.

Cons

The scheduling and check-in process for appointments can feel a bit confusing, especially for new users. At first, it may not be immediately clear where to go or what steps to follow, which can make the experience slightly frustrating. There are a few parts of the system that could be more clearly organized or explained to help guide users through the process. With time and repeated use, it does become easier to understand, but the initial learning curve can still be a challenge. Providing clearer instructions or a more streamlined layout would make scheduling and checking in much more intuitive and user-friendly overall.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BP

Blaire P.

Occupational therapy assistant

Hospital & Health Care

### "Fusion review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 31, 2026

Overall I like using it, it is easy and reliable. I like how it is easy to adjust your schedule, add or remove appointments.

Pros

Easy to use. Easy to access anywhere. I am able to adjust appointments as needed. I have only used customer support 1 time and never heard back.

Cons

Sometimes it will glitch and you cannot delete a note that is not started. Because this happened I cannot un-check my appointment. I have a note sitting in my cue for an event I didn't not do. I also do not like when you cannot move or delete a progress note reminder. In fusion some of us share kids, but it does not know that. I will get reminders for patients that are not on my caseload.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HM

Hannah M.

Occupational Therapist

Medical Practice

### "Fusion is great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

March 31, 2026

Pros

Efficiently documents and bills services. Great customer service. Promptly responds to any operational errors.

Cons

It is difficult to have a document open and need to save it and close it out to view the patient’s file.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RL

Rachel L.

Owner SLP

Medical Practice

### "Great system. I have been very pleased overall"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 28, 2026

Overall I’ve had a very positive experience. There’s room for improvements, but I think it’s a great system and I don’t plan on going anywhere else.

Pros

I feel like it’s an easy program to learn. I also like how customizable certain aspects can be. I have been really happy overall.

Cons

When I first started with Fusion I had a personal rep who I could email directly with questions or issues. I really liked that. Now, the help is sent off to a queue and I often have to wait a while to get answers. I don’t think the new system is very effective.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Sophia H.

Patient Care Coordinator

Medical Practice

### "Fantastic Website"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2026

I use Fusion daily for work. It allows me to send out forms, emails, reports, create and move schedules around, etc. I honestly love the website and can't imagine not using it.

Pros

I like how it can be used for multiple different things. We can store patient information, we can fax records to PCPs, create forms and have them signed, create multiple schedules, etc. It's just an overall great website to use for any facility.

Cons

A lot of the time, parents have difficulty with the invite links that we send out to have them join the portal. However, customer support has been good when I give them a call to ask for help.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Esther S.

SLP

Medical Practice

### "User Friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 26, 2026

Pros

Fusion is user friendly. This is important to me as a non-techie person. I can easily move appointments via drag and drop. The taskbar is organized well. It makes finding folders super easy; it has pop up labels which remove the guesswork of plain symbol icons. Fusion also has an option to add keystroke shortcuts which makes writing notes faster. The evaluation list is quite helpful for report writing. Goals can be archived for later use and there's a goal bank. Along with the sleek simple design, these features make my workflow faster and less stressful.

Cons

Having a few more evaluations would be helpful. Also, extending the trial period for the goal bank would help because our busy days as clinicians doesn't leave us with much time to trial a new feature. Although it's a built in and necessary safety feature, I don't like updating my password every three months. Haha! Honestly, Fusion gives reminders for maybe one week that a password change will be in effect so that is actually helpful.

Switched from

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Management decision. Therapy department needed more related services-centered note templates for more ease of documentation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

Jessica F.

Therapist

Child Day Care Services

### "Ensora is the best! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2026

We use it in a clinic that I’m at and I have never had any issues with it. It makes writing note so much faster and easy to navigate through client files as needed.

Pros

Easy to use a navigate. Never crashes and always saves everything I needed to. I have used other software’s and nothing compares to this one!

Cons

With other software‘s in the past they crash all the time and it never saves my work. That’s always made me have to go back and retype things that I had already worked on. Sometimes it doesn’t always update or refresh the home screen by itself, but I am not sure if that’s my own laptop or Wi-Fi that I am on. I overall love it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Anna A.

Speech-language pathologist

Medical Practice

### "The best EMR!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 26, 2026

I am a huge fan of Fusion and have tried to convince previous employers to use it as well. It wasn't a make or break situation when looking for jobs, but if they had Fusion I was definitely more excited about the opportunity!

Pros

I love the visual notifications of incomplete documentation the most! This keeps me organized and assures that I am complying with insurance deadlines/requirements and helps tremendously with organization. The option to have in-app messaging is great and more efficient.

Cons

I wish there was a way to receive notifications via phone or watch. If there was even an app you could put on Apple products that gave you a notification such as "(initials) has checked in", that would be SO helpful.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Switched jobs - I found a job that uses Fusion and was so excited.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WM

William M.

Fair Manager

Civic & Social Organization

### "New User"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 25, 2021

I found them an excellent team to work with.

Pros

Just learning the application and enjoying the options and ability to make changes.

Cons

My lack of experience and abilities, not the software!

Reasons for choosing Fusion

After reviewing their product and what it could do for us, felt it was the best option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 29, 2021

Thanks so much for the kind words William! It's a pleasure to work with you and the Pacific County Fair. We look forward to many more years to come of our fruitful partnership!

[View all Reviews](https://www.capterra.com/p/202034/FAEM/reviews/)

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