# Getscreen.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Getscreen.me the right Remote Support solution for you? Explore 156 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/202036/Getscreen-me/reviews --- Getscreen.me 4.8 (156) [View alternatives](https://www.capterra.com/p/202036/Getscreen-me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Getscreen.me Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews Diwakar D IT ManagerInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “I use quick support if i need to support my other family and friends as and when needed.“ December 18, 2025 DS Don S CEO IT specialistComputer & Network Security, 11 - 50 employeesUsed the software for: Less than 6 months. “I submitted multiple trouble tickets and there was no attempt for any meaningful resolution by Getscreen“ February 13, 2026 mk myeong hyeon k engineerComputer Software, 10,001+ employeesUsed the software for: 6-12 months. “If you happen to be occupied and seeking a method to access another individual's computer without the need for logging in or installing any software, Getscreen.me could potentially be a suitable option for you.“ November 12, 2023 Alesia L Motion Graphic DesignerGovernment Administration, 501 - 1,000 employeesUsed the software for: 6-12 months. “Access via mobile application keeps disconnecting when screen sharing mainly when there is slow internet connection.“ July 6, 2022 Prodos M Chief InstructorNon-Profit Organization Management, Self-employedUsed the software for: Less than 6 months. “Lots of helpful options when remote accessing.“ May 17, 2024 SO Sarah O ICT Manager Non-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “The process of remote desktops connection needs a good internet connectivity hence errors may occur when facing poor internet connectivity.“ October 23, 2022 Prodos M Chief InstructorNon-Profit Organization Management, Self-employedUsed the software for: Less than 6 months. “Support responds quickly to questions -- and without "canned" answers.“ May 17, 2024 PW Peter W IT Administrative Manager Staffing and Recruiting, 11 - 50 employeesUsed the software for: 1-2 years. “I find it difficult to make remote desktops connection whenever I have troubles with internet connectivity or rather when offline.“ October 31, 2022 ## Showing most helpful reviews Showing 1-25 of 156 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Diwakar D. IT Manager Information Technology and Services Used the software for: 2+ years ### "All in one tool for remote support tool" December 18, 2025 5.0 I have been using getscreen for more than 2 years and here is my detailed review. I will use this to login to remote cloud devices there by blocking RDP access over internet and securing my environment. Video and audio works well if you have a decent intenet connectivity for remote computers. I also monitor my cloud devices and getscreen notifies me when my server goes offline. I also use this to support my parents computer if they need any support. Voice funicationality and messaging funcionality is an added advantage. File transfer works abosulutely fine there by providing secure way of sharing files. I use quick support if i need to support my other family and friends as and when needed. Overall a great tool which can be used to support adhoc devices and also permanent devices. Pros Allows you to add permanent computers Voice call Wakup on LAN File transfer Reboot Device monitoring alert Great price for personal and commercial usage. Cons They have removed this product from Appsumo which means we cannot upgrade this to diff level anymore. Review Source Mohammed A. System Engineer Media Production Used the software for: 1-2 years ### "Getscreen.me Top-class Remote Desktop Support Tool, with easy Screen Sharing Solution." September 26, 2022 5.0 Robust tool with all the features we use and run them in web browser on any kind of device which makes this tool a stunner. Overall the speed is faster than any remote support software I have used so far. Pros We use it mainly for remote customers support, with quick support option which is easy to do especially when user have installed their browser add-on. The simplicity of this tool is great easy to use install and with a very clean and easy to navigate UI which allows users easy to complete any support session without much support, and I like I can create a quick link to assist a customer remotely easily. I like the Telegram integration which issues fast support the request takes only 10 secs and ready to join from the Telegram app. I like the embedded option which helps me to place the join module in my website. Easy to share screen with my customers during support sessions. The ability to just send a link and connect remotely to the computer without any installation is great. Cons It's a bit expensive for the small teams, there is need to cut the price which would be a fair option to the small teams. Overall I can't complain anything else is working excellenty. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Getscreen.me It's fast. The support team is robust and reliable at all cost. Easily connect to support users with the needful installation. Easy to use and set-up. Review Source Response from Get Screen Software September 28, 2022 Mohammed, we're really grateful and appreciate you taking the time to share your rating with us. DS Don S. CEO IT specialist Computer & Network Security Used the software for: Less than 6 months ### "Don't Let the Price Fool You, Keep Shopping" February 13, 2026 1.0 1: The Windows software that gets installed on the remote computer you are supporting often stays active after the support session is terminated. This includes a dialog box that returns every time its closed. My users are annoyed by this and are not able to remove this without phone support (establishing a remote session brings it back). 2: Apple support? It works but it requires the remote user you are supporting to configure two parameters (Screen Recording and Accessibility) before their screen will display properly. Most of the people I support are not able to handle these operations. They are looking for help and not an education on how to tweak settings on their Mac. 3: Android support? Works but requires the end user to gut any and all security in place on the mobile device in order for the Getscreen software to run. Not cool and also beyond the tech skills of most of the people I work with. 4: The windows version of Getscreen requires the end-user to download and run a .exe file. Many content filtering firewalls and anti-virus software will stop Getscreen in its tracks and disallow the use of it. I have not used the product that long, so I expect this may be the short list. Also note, I have a paid subscription for this product. Pros Ease of use, product has a nice console and it is easy to create a quick support session and send it to the end user via email. Cons This product has multiple issues, none of which the company is able to support. I submitted multiple trouble tickets and there was no attempt for any meaningful resolution by Getscreen Switched from [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Price increase was substantial and I could no longer afford to use it. Review Source Michael R. CEO Information Technology and Services Used the software for: 6-12 months ### "An affordable option to more expensive programs if bought on lifetime or long plans" December 16, 2021 4.0 We support all our customers with computer problems and also for training and explanations of problems, this saves a massive amount of travel time and keeps our carbon foot print low. We can also respond a lot quicker than waiting for an engineer to be available to attend. We can also do work after hours upgrading or checking backups that would be difficult in person. Pros The main features I need are easy to deploy quick support that doesn't need a lot of explaining as some customers are not very I.T literate and also unattended to drop in and out of machines whenever required. Getscreen can do both of these easily, although not as elegantly as other tools we have used but it does the job. There is an option for Video and voice chat which looks interesting but have not tried this feature yet as we use a different tool for this but we are going to give it a test drive. Cons It doesn't reconnect on a reboot and does get stuck a few times and needs a refresh which is a bit annoying when busy I would also like it to log sessions but it doesn't do it as well as Zoho. It can be a bit slow some days and some grief when supporting Apple macs Alternatives considered [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Reason for choosing Getscreen.me There was an excellent offer online for a 3 year licence that covered everything we needed Review Source Response from Get Screen Software December 24, 2021 Hi, Michael! Thank you for taking a moment to share your experience with us! In order not to lose access to your computer after it has been rebooted, you need to install the agent. After that, the program will start automatically. VR Verified Reviewer CEO Information Technology and Services Used the software for: Less than 6 months ### "One of the best screen sharing tool" September 11, 2021 5.0 I am very happy with this purchase, now this tool is a replacement of other screen sharing tools for us Pros This software is very powerful and easy to use. no lagging, connection does not lose. Cons Branding is not offered at all level. also very limited team members. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Getscreen.me cheaper and more features Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Getscreen is more powerful and cheaper than teamViewer Review Source Michael Dyhr I. CEO Information Technology and Services Used the software for: Less than 6 months ### "Product in the making" July 23, 2021 4.0 So far it is running fine. I have an OnPrem ConnectWise solution that is verymuch superior to this, but the cost of ConnectWise vs this, I can wait for Getscreen to solve all the baby bugs and have a very stabel product. Pros It is 100% webbased, so I can use it from any device to remote pc and mac. It was pretty cheap compared to teamviewer and connectwise. Listening to the suggestions, they have improved a lot of features. Cons File transfer not working properly Can't have the client to initiate a supportrequest by downloading the branded software and run it. Switched from [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) I was looking for a deal that would shorten the cost, and maintenance. It will not take long for the investment to be earned. Review Source Azizah A. Office Management Telecommunications Used the software for: 2+ years ### "Easy software for screen sharing and remote desktop " September 11, 2022 5.0 We have use it for so long and quite happy with the result. Pros With Getscreen.me, connecting, accessing, and dispensing remote desktops is easy and quick. Sharing materials with a group of colleagues or clients is made easier with this tool's aid. With a few clicks, I can show my virtual customers my screen. Cons I still need to learn how to start applications without my action whenever I reboot the laptop. Perhaps an automatic start option exists, but I have been unable to locate it. Switched from [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/) Getscreen.me offers a better solutions with cheaper price tag. Review Source Response from Get Screen Software September 12, 2022 Azizah, thanks for your review! You can find more about automatic authorization here: https://getscreen.ru/en/docs/dashboard#desktops-card-login The setting is only available for computers with agent software installed Darshan V. Manager India Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Remote Desktop Features that Best for Network Administrator in Company and Education Institute " January 22, 2021 5.0 This is work on major 3 platform without any issue, and all in one solution Pros This software faster help customer to sort out problem, i recommend strongly to buy this getscreen.me beacuse this have all in one solution , first for personal use , another for network device management and last one is help customer without any major install customer side, and price is most important stuff very very good price with this amazing features Cons i not found any cons yet and it work seems expacted Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Getscreen.me Price and All in one solution that i need Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Teamviewer is expensive and customer support have problem every time to update its software to latest version Review Source Olof N. IT Consultant Information Technology and Services Used the software for: I used a free trial ### "Great altarnative to Teamviewer" July 13, 2021 4.0 Good so far Pros I use it on a server at the office and so far it's been working great. The only things that I can't seem to adjust the resolution as large as I want. Cons Some settings are missing, for example, the ability to change screen resolution for large screens. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Getscreen.me Free trial and limited need for advanced features Review Source VR Verified Reviewer Founder Professional Training & Coaching Used the software for: Less than 6 months ### "Good MSP product" June 15, 2021 5.0 Pros Very easy to use and has the features I would want that haven't seen in alternatives Cons the quick support file is a bit large (2.1mb) which can be a bit slow for slow internet users or heavy computers Switched from [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) UI is bad, clunky, and troublesome for most pcs I've tried to help Review Source EO Emmanuel O. Chief Marketing Officer Broadcast Media Used the software for: 2+ years ### "Easy To Use Software " October 28, 2024 5.0 Getscreen.me is a fine platform and I love it. Pros Getscreen.me has made work easy for me because I can work from home and at ease. The ability to do things remotely. Cons I have no problems with this platform and am glad. Review Source MK Maurice K. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "'''GS.me has easily become my best remote access solution. '''" October 7, 2022 5.0 GS.me has helped me to have a quite responsive remote computer access. Pros Getscreen.me is best software am currently working with. Talking of it pros I think I have endless of them; am going to highlight some of them and they are; ~The platform is the most simplest to install and navigate. This saves more time and motivates anyone using the platform for the first time. ~Talking of the UI, it is so clean and very straightforward hence fastening navigation to all areas. ~The support session is one of the most helpful with the existence of a quicker launch. ~The fact that I can easily set up remote desktop is so seamless. I don't have to jump through hoops. !It becomes so easy for one to connect there own computer with permanent access. GS.me is the best option one can have for themselves. Cons Other features about Getscreen.me are absolutely magnificent except where my team are not authorized in accessing every detail which I find to be risky and not secure at all. Review Source Response from Get Screen Software October 14, 2022 Maurice, thank you so much for taking the time to leave us such a detailed review! Blessed K. IT Consultant Airlines/Aviation Used the software for: 2+ years ### "Terrific and glorious remote desktop access and screen sharing tool." September 20, 2022 5.0 It's a reliable tool for remote devices control. Enhance ease of sessions recording. Pros It's reliable tool that helps to monitor and manage remote work.I like how this tool helps to offer our clients technical remote support.Enhance ease of accessing remote devices.It's simple to view connection history with this tool.Enables ease of files sharing. Cons There is nothing like negative aspect of Getscreen.me for the moment I have been using it. Review Source Response from Get Screen Software September 22, 2022 Blessed, thank you for taking a moment to share your experience with us! SW Stella W. Computer Scientist Computer Software Used the software for: 1-2 years ### "Stupendous, wondrous and sensational desktop access and screen sharing tool" October 30, 2022 5.0 This software is the best for screen sharing. I had a great experience when using it. Its simple and fast im establishing a connection with other desktops Pros Its easy to use to chat with our customers remotely using this tool. Getscreen.me is easy to install and configure. This helps save time and gives motivation to first time users.Its simple to transfer files with this software.Its price is great for it is inexpensive.This software has an easy and clean UI system which allows users easy to complete any support session without much support.Getscreen.me makes it simple to access and control remote desktops. Cons I have been using Getscreen.me for a sometime now and I have not encountered any flaws with i Review Source Response from Get Screen Software November 1, 2022 Stella, thank you for your feedback, we are delighted that you are using our software! Ladasha B. Information Technology Manager Information Technology and Services Used the software for: 1-2 years ### "Standalone and exceptional tool for remote desktop access and control." July 18, 2022 5.0 Getscreen.me is best suited for remote work,administration tasks and technical support. Pros It's simple and fast to connect,access and control remote desktops with Getscreen.me.This tool enahnce ease of files sharing with remote team and clients.It's simple to share my desktop screen with my remote clients.Recording sessions for future reference is possible with this tool. Cons The pricing of this tool is friendly,the users interface is intuitive and user-friendly and to be honest I haven't found anything that I can dislike. Review Source Response from Get Screen Software July 20, 2022 Ladasha, thanks for your feedback! our team is delighted that you are completely satisfied with our service PC Patrick C. Finance Director Recreational Facilities and Services Used the software for: 2+ years ### "Excellent Remote Management Avenue" October 1, 2022 5.0 Pros Getscreen gives employees the insights and the freedom of using another system of PC remotely through the solid assistance from the developer. Besides, Getscreen is stable and maintains the business system security for reliable performance. Cons Getscreen is an attentive application for concrete remote access and management, and this brings friendly engagement and collaboration. Review Source Response from Get Screen Software October 5, 2022 Patrick, thank you for taking the time to give us your feedback! Pirkko A. Sales & Marketing Director Consumer Services Used the software for: Less than 6 months ### "Microenrterprise-friendly, and easy to use for managers/owners with no coding experience" December 7, 2022 4.0 Getscreen.me has enabled our company to move on from office-based work, and continue off-site work - depending on our employees' needs. Supervisors and manages reporting on the office can also monitor line workers on the office and it has improved productivity in our company. Pros As the pandemic proliferated remote work, leading to quarantines and being unavailable to work in the office, Getscreen.me was very useful as our company can assign a person to go to the office, and the rest of the team can work remotely. This way, we were able to work seamlessly without the worry or fear of cross contamination. Cons Lack of advisories from official Facebook page, and no announcement about Getscreen.ru as some users were led to this site. Sometimes connections are also slow, even if computer internet access are running and at full speed. Review Source Response from Get Screen Software December 9, 2022 Pirkko, thanks for your feedback! We will work out your suggestions Tanushree K. Sales Marketing Manager Consumer Goods Used the software for: 6-12 months ### "Absolutely amazing and marvelous remote desktop access and control software." September 10, 2022 5.0 Getscreen.me is a reliable software for team communication through chatting.It's also secure,fast and simple to transfer files with this software. Pros Ability to share my desktop screen with remote team with Getscreen.me is one key thing that I like.Ease to provide remote support to our team and clients is another thing that I like with this software.It's also simple to access and control remote desktops with this software. Cons For great and excellent performance of Getscreen.me,strong or rather stable internet connectivity is a must to have as this software cannot work when offline. Review Source Response from Get Screen Software September 13, 2022 Tanushree, thank you so much for taking the time to leave us this amazing review! SR Silvia R. IT Project Manager Construction Used the software for: 2+ years ### "I highly ranked,astounding and beyond magical remote desktop access and control tool." July 20, 2022 5.0 It's simple and fast to establish connection to other remote desktops with Getscreen.me.This tool allows me to have a clear overview of connection history and screen sharing recordings. Pros I'm delighted that with Getscreen.me,I can easily offer remote technical support to my clients anytime they encounter issues.I'm happy that I can quickly access and control remote computers with this tool.Files can be transferred easily when using this tool.Getscreen works better on Android,Mac,Windows and Linux. Cons I have been using this tool for 2years+ and there isn't anything that I don't like about this tool. Review Source Response from Get Screen Software July 26, 2022 Silvia, thank you for your feedback and thank you for staying with us all this time! Kelly R. Account Operations Manager Hospitality Used the software for: 6-12 months ### "An splendid and wondrous tool for remote device access and control." July 27, 2022 5.0 This tool is more important as it is used for remote support.It's also better tool for instant messaging with my remote colleagues. Pros Getscreen.me let's me to share files with my colleagues effectively.It's simple to access remote desktops with this tool.It's simple to monitor remote work with Getscreen.me.Finally,Getscreen.me allows me to instantly share my desktop screen with my colleagues. Cons Getscreen.me has given me an outstanding and unforgettable experience leaving me with nothing to point out as a downside. Review Source Response from Get Screen Software July 28, 2022 Kelly, thanks for sharing! We are delighted that you find our product useful BK Benson K. Sales and marketing executive Consumer Goods Used the software for: 1-2 years ### "Game changer in remote work and technical support " November 21, 2022 5.0 Getscreen.me is an exquisite remote desktop management tool that has been very beneficial for us in our operations in remote work and for technical support. Pros I like how getscreen.me is simple, fast and straightforward to understand and use. Its graphical user interface is simple to navigate and everything is well placed in its dashboard. It has proved to be a game changer in troubleshooting and resolving client issues quickly and efficiently. It is a stable tool that was simple to deploy and onboard with. Cons My experience with getscreen.me has been satisfactory so far and I have nothing to complain about. The technical support team has been supportive whenever we have inquired about anything. The user community has also been great in providing resourceful information about this tool. Review Source Response from Get Screen Software November 24, 2022 Benson, thank you for your feedback, we are very happy that you like everything about our product Daniela E. Information Technology Manager Information Technology and Services Used the software for: 6-12 months ### "A truly exceptional and mind-blowing remote desktop software." July 17, 2022 5.0 Enables ease to record screen sharing sessions. Ability to view desktops connection history. Pros It's simple to monitor remote work with this tool.I like ease to access and control remote desktop using Getscreen.me.It's simple to offer technical support to remote desktops with this tool.Enhance ease of instant desktops screen sharing.This tool is very secure as it offers Two-factor authentication. Cons Stable internet connectivity is a must to have for speedy desktop connection. Review Source Response from Get Screen Software July 19, 2022 Hi, Daniela! We really appreciate your positive feedback on our service! ME Melvin E. Human Resource Manager Retail Used the software for: 1-2 years ### "Exceptional, excellent,simple to use, cost-effective and outstanding remote desktop access software." November 10, 2022 5.0 Pros I like how Getscreen.me allows me to collaborate with other coworkers remotely regardless of where they are. It is a great application that brings us together as employees enabling us to work together as a team and towards achieving our business goals. Getscreen.me is super easy and fast to implement and i like how it helps me offer remote support to our customers. I like the interface which is easy to learn and adapt and the customer support is readily available anytime you need help. Cons Getscreen.me has completely boosted our communication and as long as we have strong and stable internet connection, we are set to go. Review Source Response from Get Screen Software November 11, 2022 Melvin, thank you for your feedback, we are delighted that you are using our software! SP Samwel P. Information Technology Specialist Information Technology and Services Used the software for: 1-2 years ### "Very intuitive, pocket friendly, easy to use and excellent remote desktop access solution. " November 9, 2022 5.0 Pros I like how Getscreen.me brings employees together and enable them to work together as a team and family thus enhancing positive business growth. It is an intuitive and user friendly tool that does not require extra knowledge to work with. Also, i like the fact that it allows me to offer support to customers remotely. Implementing this application is very easy and fast which saves much time. Availability of technical support is another advantage, their response is quick. Cons Getscreen.me is an advanced and powerful remote desktop access solution that requires strong internet connection. Review Source Response from Get Screen Software November 11, 2022 Samwel, thank you for your review, we're so glad to hear that you enjoyed your stay and found our staff helpful. DW Deborah W. Account Manager Construction Used the software for: 2+ years ### "Getscreen.me is an outstanding and unique product for remote connections. " August 2, 2022 5.0 Pros With the help of Getscreen.me, screen sharing messaging and remote work becomes very easy and straightforward. It supports powerful and excellent features that enables us to have a very effective communication within and outside our organization. It is also a great application for screen sharing recording. Cons There isn't anything that has ever disappointed me while using Getscreen.me for the past 3+ years. It is super easy and straightforward to implement and get started with. Review Source Response from Get Screen Software August 3, 2022 Deborah, thank you so much for taking the time to leave us a positive rating! 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