# Synzi Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Synzi Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more.

Source: https://www.capterra.com/p/202123/Synzi/alternatives

---

# 

 Synzi Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Synzi

## What is Synzi?

As part of AMN Healthcare, Synzi combines video, email and secure messaging communication modalities for healthcare organizations to address specific patient needs easily, efficiently, and seamlessly. Synzi uses a sophisticated platform and configurable framework which automates and optimizes workflows across multiple modalities. This creates more valuable connections and more effective care, while bringing convenience and peace of mind to patients/members.

## What is Synzi used for?

[Telemedicine](https://www.capterra.com/telemedicine-software/)[Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$20

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Synzi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.amnhealthcare.com&name=Synzi)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Synzi

4.0 (2)

VS.

[4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting Price

$20

Per Feature, Per Month

Starting Price

$300

per user, per month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

3.9 (0)

Value For Money

5.0 (1)

Value For Money

3.7 (0)

Customer Service

4.0 (2)

Customer Service

4.0 (0)

## Synzi alternatives

Highest Rated

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

[4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$319.00

Per User, Per Month

[3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/)

Starting price

$10.00

Per User, Per Month

[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Starting price

$25.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Care Plan Management

Manage the treatment plan and coordination between care providers and patients with special health care needs

Client Management

Manage contact details and communication with clients

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Synzi 36 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage various aspects of appointments including booking, rescheduling, canceling

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Automated reminders and confirmations for booked appointments and events via text or email

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Transmit prescriptions to pharmacies electronically

Intended for medical use such as diagnosis, treatment, and consultation

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage the care, assistance, or services that take place in patient's home

Ability to chat online in real time

Communicate using messages within the system

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows medical providers to integrate with remote devices of many kinds in order to monitor patients.

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

For practices with multiple providers

Send personal messages to clients or attendees

Educational and medical resources that are delivered to patients online

Allows medical providers to engage patients in a variety of ways to ensure their health.

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Gauge satisfaction and receive information for improvement and success

Connect with meeting participants remotely over video

Allows medical providers to monitor and visit their patients virtually.

Get Advice

We can help you find the software with the features you need.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Basic

$20.00

Per Feature,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (2)

4.0

Based on 2 reviews

## User reviews

Overall rating

4.0

Based on 2 reviews

Filter by rating

5(1)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HD

Heather D.

Clinical Psychologist

Mental Health Care

### "Synzi Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2020

Synzi enables me to connect with a diverse clientele ranging from rural to city locations. I can count on Synzi as a virtual care platform and feel confident in the customer service support.

Pros

Synzi is an efficient user-friendly HIPAA compliant virtual care platform that enables me to connect with patients in various geographic locations. I can rely on Synzi, which enables me to focus on psychological treatment with patients hour after hour without getting bogged down with technological glitches.

Cons

Sometimes after updates, my patients have difficulty logging in to Synzi, so I inform them to log out and back in after an update, much like restarting their computers after a computer update.

Reasons for choosing Synzi

I chose Synzi over other alternatives because it is effective and because it is a virtual care platform that I can trust. I believe in the company.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2020

Thank you Dr. Dermyer for sharing your experiences with SynziMD. We are honored to support your practice and your patients with our virtual care and telehealth platform.

CF

Carrie F.

RN

Hospital & Health Care

### "review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

July 31, 2020

works well for our outreach telehealth clinic

Pros

the product is easy to use when it works

Cons

We struggle with getting it connected at times. Could easily be user error, but we did need our IT department involved numerous time when we first started using it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 7, 2020

Hi Carrie, thank you for sharing your experience! We are committed to delivering a user-friendly experience for all users and we were happy to work with your IT department and quickly resolve the issue. Thank you for your review and your continued caring and supportive work with patients.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)