# Faundit Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Faundit Software - reviews, pricing plans, popular comparisons to other Lost and Found products and more.

Source: https://www.capterra.com/p/202147/Faundit

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# 

 Faundit Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Faundit

## What is Faundit?

Automate everything from contact to delivery for free, turning Lost and Found into great experiences. Now, it's easy to increase customer satisfaction while minimizing storage and being GDPR compliant

## What is Faundit used for?

[Lost and Found](https://www.capterra.com/lost-and-found-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Faundit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://faundit.com&name=Faundit)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Faundit

4.4 (9)

VS.

[5.0 (1)](https://www.capterra.com/p/219520/LostReturns/#reviews)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (9)

Ease Of Use

5.0 (1)

Value For Money

4.5 (8)

Value For Money

5.0 (1)

Customer Service

5.0 (8)

Customer Service

5.0 (1)

## Faundit alternatives

[4.7 (23)](https://www.capterra.com/p/177237/iLost-for-Business/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[5.0 (2)](https://www.capterra.com/p/173210/Lost-and-Found-Manager/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[Deliverback](https://www.capterra.com/p/10017735/Deliverback/)

[5.0 (10)](https://www.capterra.com/p/10017735/Deliverback/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10017735/Deliverback/)

[FindMyLost](https://www.capterra.com/p/190311/FindMyLost/)

[4.7 (6)](https://www.capterra.com/p/190311/FindMyLost/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/190311/FindMyLost/)

[View all alternatives](https://www.capterra.com/p/202147/Faundit/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Categorization/Grouping

Organize and group data or items based on various criteria

Claims Management

Process of submitting and following up on claims with insurance companies

Cross-Database Search

allows users to search and retrieve information from multiple databases simultaneously without switching them

Document Management

Store, manage, and track all electronic documents in a centralized location

Historical Reporting

Information, data and reports that are being tracked over time

Faundit 13 features

Define levels of authorization for access to specific files or systems

Organize and group data or items based on various criteria

Process of submitting and following up on claims with insurance companies

allows users to search and retrieve information from multiple databases simultaneously without switching them

Store, manage, and track all electronic documents in a centralized location

Information, data and reports that are being tracked over time

Ability of software to identify an image among other data

Track and manage inventory levels to maintain proper supply

Looking at data from different sources and finding possible duplicates, or identical matches

Photos/Images

Online portal through which end users can access the system, manage tasks, or obtain information

Manage and track orders being shipped to customers

Management of unclaimed items found or reported

Features

4.1 (9)

4.1

Based on 9 reviews

## Pricing

Value for money

4.5 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.5 (8)

4.5

Based on 8 reviews

## Support, customer service and training options

Customer Service

5.0 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (8)

5.0

Based on 8 reviews

## User reviews

Overall rating

4.4

Based on 9 reviews

Filter by rating

5(7)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

SG

Silke G.

Office & HR Manager

Hospitality

### "Best lost&found software that exists"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2022

We have a lot of different listings, since we are not a hotel but a property management company. Faundit helped us with creating a lost&found software for us and our guests to get their belongings back as soon as possible. They created extra options for the guests, so it was easier for us to find out where the guests stayed at and where the lost item could be. There is an easy way communicating with the people of Faundit.

Pros

This software is very easy to use and the people behind it are always there to support you. If you need a personal change, they will try their best to make this happen asap and in the way you want it. They are there to listen to you and help you were they can. I tested other software as well, but this is the best there was. Although there is not (yet) an automated matching process, it's very easy to match items yourself or to create a new matched item. Guests don't contact me anymore with questions, they just go ahead and pay the shipping label (which is cheaper than with other software!!). UPS comes to pick up the package so we don't even have to go to the postal office anymore. Overall positive points: - Cheapest shipping labels - UPS picks packages up - Easy matching - Easy in use - Guests don't contact me anymore (and I haven't even tried the app yet!)

Cons

After using it for a while, the list of lost items just keeps on growing and growing. I'd like it to see different folders with "left behind", "picked up", "open" and so on, just to have a better overview. That's the only "negative" thing I can think of :-)

Alternatives considered

[BOUNTE](https://www.capterra.com/p/219881/Bounte/)

Reasons for choosing Faundit

Easiest in use, most personal communication (it felt like we were unique for Faundit and not like we were just another client), personal changes possible, pickup by UPS, cheapest shipping labels for guests.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MN

Mahmoud N.

formen steel straction

Alternative Medicine

### "The highest rated program for hotels"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

August 22, 2021

Pros

Easy-to-use software for customers and employees that creates an overview of lost and stolen items we haven't seen before

Cons

Perhaps there is a better way to find the missing item, the fewer clicks, the better

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jeanette B.

Manager

Hospitality

### "Easy customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 26, 2020

The staff from Faundit are most helpful, and it's been a great experience to collaborate with them. Our staff find the system manageable and our guest gets a good service. WIN/WIN Looking forward to 2021

Pros

Faundit is very easy to understand and it was very simple to incorporate in our daily workflow at our business.

Cons

If anything, Faundit should have started their business many years ago:-) It would have saved us time and many disorganized listes with lost and found.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 2, 2020

Really appreciate your kind words, Jeanette. Thank you! Looking forward to next year, too - lots of good things coming :)

ER

Enric Rotllan D.

Front Desk Manager

Hospitality

### "Effortless Lost&Found items management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2020

It is a really nice system for managing lost&found items at a hotel property. Before having Faundit we had to go ourselves to the post office when we had to send forgotten items to guests. With Faundit we have saved a lot of time and ressources. The software is really easy to understand and it helps keeping a database of all forgotten items and their status. Since the guest pays direclty to Faundit, there isn't any bookeeping or financial cost to our property. Scheduling a Pick-up is as easy a to press a button, after packing the forgotten item with boxes and material provided by DHL. We are really satisfied with Faundit and we highly recommend it.

Pros

\-Easy to report missing items and keep updated lost items database - No money or credit cards involved. - Pick up directly at the hotel

Cons

\- None so far

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 2, 2020

Thank you, Enric! Super kind of you to write such nice words about us - and of course, a pleasure working with you!

RM

Rafael M.

Front of House Manager

Hospitality

### "Extremly helpful tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 13, 2020

I use it as a Front of House manager, to send our own products or items left behind by guests, it takes us almost no time to use, as is easy and the user interface is simple. Also takes a lot of weight from us as FaundIt takes care of the delivery and contact with the guests

Pros

Is easy to use, saves us as a company a lot of trouble and time, customer service is amazing. A life saver

Cons

None, i really like it and would recommend it without a doubt.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 2, 2020

Thanks Rafa, we really appreciate your comments! Your input and feedback have been a big help in developing the Faundit platform to fit every need.

PB

Per B.

lecturer

Accounting

### "Absurd business idea."

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

August 31, 2020

Pure fraud.

Pros

It gave me hope for a solution. But the solution was wrong.

Cons

The task was to ship a forgotten item with post. Cost would be a couple of dollars. I was asked to pay 40 dollars

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 2, 2020

Hi Per, thank you for the feedback, although I feel it's not justified. We do offer multiple shipping options, including budget options. However, the hotel you stayed at has chosen not to offer this, and therefore, only the Express delivery was available to you. Our goal is to make the handling as easy as possible for our partners, so I'm sorry that we were unable to reunite you with your belongings - either by shipping or coordinating a pickup at the hotel.

ML

Mette L.

Front Office Manager

Hospitality

### "Great lost&found solution for hotels!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2020

Pros

Faundit replaced home-made lost&found systems at several hotels I have been working at, and it has been a great change. Having all items logged in a database with a good search function makes the daily tasks much easier to handle for all employees. Furthermore, it saves us A LOT of time, not having to arrange the deliveries, collect payments from guests, use employee hours on going to the post office, etc. This is a great tool for hotels and I brought it with me to my new work place without hesitation.

Cons

I would prefer it nothing was deleted from the database after the 6 week period we keep items is over. It would be nice, to be able to search in older items as well as guests sometimes contacts us months after forgetting items at the hotel. Would also like to be able to make more internal notes. What I miss the most, is the option of logging an item that we have not found yet: If a guest contact us about a lost item, I would like to log it in, so if it is found, our staff already has all information on hand and knows that the guest is keen on getting their item returned.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 3, 2020

Hi Mette, it is as always a pleasure helping you and your hotels. We are in fact finishing up our inquiry system for Faundit where guests can put in requests for lost properties. And help you resolve them once found. We will let you know shortly once it is live!

FF

Frida F.

Housekeeping shiftleader

Leisure, Travel & Tourism

### "Faundit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2020

Pros

The thing we like most is how easy it is to use. We always get fast help if we need it.

Cons

There is not anything we dont like about Faundit :)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 25, 2020

Pleasure helping you and all of Scandic Europe, Frida. Your feedback is always invaluable.

PC

Patrick C.

Head of concierge

Hospitality

### "Superb!"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2020

Superb!

Pros

The system is very well thought through.

Cons

Still needs a bit more updates on what you can do within the webpage, but layout is very cool. Could be nice with an additional page for items that has been delivered from hotel to lost and found office(Police)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 25, 2020

A pleasure working with you, Patrick. We always listen to you, and we are in fact working on an "archived" section, along with even easier overviews. Thanks.

[View all Reviews](https://www.capterra.com/p/202147/Faundit/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)