---
title: "Better Stack Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Better Stack Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more."
source_url: "https://www.capterra.com/p/202150/Better-Stack/"
page_type: "product"
language: "en"
---

# 

 Better Stack Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Better Stack

## What is Better Stack?

Better Stack is an eBPF-based, AI SRE observability tool that helps you ship high-quality software faster. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Made to fit into your workflow with over 100+ integrations.

## What is Better Stack used for?

[Website Monitoring](https://www.capterra.com/website-monitoring-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[Incident Management](https://www.capterra.com/incident-management-software/)

Top alternative

Featured

Overall rating

Based on 37 user reviews

Reviews sentiment

Positive

97%

Neutral

0%

Negative

3%

Starting price

$29

Usage Based, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Better Stack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://betterstack.com/&name=Better Stack)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Better Stack

4.8 (37)

VS.

[4.5 (245)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/)

Starting Price

$29

Flat Rate, One Time

Starting Price

$395

Other, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (37)

Ease Of Use

4.5 (361)

Value For Money

4.7 (35)

Value For Money

4.6 (304)

Customer Service

4.8 (31)

Customer Service

4.7 (297)

## Better Stack alternatives

[4.7 (367)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (16)](https://www.capterra.com/p/10022288/Logmanager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (32)](https://www.capterra.com/p/10016401/groundcover/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (26)](https://www.capterra.com/p/175185/Log360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/202150/Better-Stack/alternatives/)

## FAQs about Better Stack

Overview

### Which roles and teams benefit most from Better Stack?

Better Stack is most used by developers, engineers, and IT managers who need reliable uptime monitoring, incident alerts, and faster troubleshooting across applications and infrastructure. Founders, CEOs, CTOs, and directors benefit from clear visibility into service health, while freelancers, creators, and media teams use it to keep client-facing websites and digital services available.

Answer based on 37 reviews

Overview

### What company size and industries is Better Stack built for?

Better Stack is for engineering teams of any scale, with reviewer use centered on small businesses at 95% and most commonly in Computer Software at 38%. It also serves Marketing and Advertising at 14%, Information Technology and Services at 8%, and has some use among midsize and enterprise companies at 3% each.

Answer based on 37 reviews

Features and Usability

### What are the key features of Better Stack?

Better Stack offers real-time monitoring, alerting and notifications, incident management, and uptime reporting for websites, servers, databases, and APIs. It also includes log collection and parsing, audit trails, access controls/permissions, root cause analysis, dashboards, and analytics for tracking performance and service events.

Pricing

### How much does it cost and what fees or limitations are included?

Better Stack offers a free plan and a $29/month pay-as-you-go plan, plus a free trial. The free tier includes 1 status page, 10 monitors, and limited data retention. Reviewers say the free version is generous and easy to use, but some find the jump to paid expensive for startups.

Answer based on 11 reviews

Integrations

### Which third-party tools and platforms does Better Stack integrate with?

Better Stack integrates with over 40 third-party tools and platforms, including observability, infrastructure, and productivity apps such as Amazon CloudWatch, Datadog, Grafana, Elastic Stack, Google Cloud, Docker, Jira, and Asana. It also connects with Cloudflare, Heroku, Intercom, Apache Kafka, DigitalOcean, and Amazon ECS.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does Better Stack offer?

Better Stack provides in person training, live online sessions, webinars, documentation, and videos. These formats can support guided instruction, group learning, self-paced reference, and visual walkthroughs for teams getting started with the product.

Getting Started and Support

### What customer support options does Better Stack offer?

Better Stack provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available in the catalog data, so support quality, response speed, and helpfulness cannot be assessed here.

## Features

AI summary

Based on 1,822 Website Monitoring reviews

Capterra data shows that buyers of website monitoring software rank the following features as their top priorities:

-   **Real-Time Notifications** (**59%** of reviewers rated this feature as critical)
-   **Alerts/Notifications** (**62%**)
-   **Real-Time Monitoring** (**58%**)

Better Stack supports all three features reviewers consider most important: **Real-Time Notifications**, **Alerts/Notifications**, and **Real-Time Monitoring**. Together, these capabilities help businesses detect issues as they happen, notify the right people quickly, and keep constant watch over site performance and availability, allowing teams to respond faster and reduce downtime.

Real-Time Monitoring

4.4 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Uptime Reporting

5.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Track the availability time for a designated network or website over a given period of time

Alerts/Notifications

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Data Visualization

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Graphical representation of data

For Websites

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Software is used for working on online pages

Performance Metrics

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Better Stack 122 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Monitoring: Track and report on everything that happens within the system or network
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Analytics: Tools for the systematic analysis of various types of data or statistics
- Anomaly Detection: Automatically identify unusual behavior
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Application-Level Analysis: Track, monitor and analyse information pertaining to specific applications
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Backup: Data is backed up automatically to prevent data loss
- Availability Testing: Test the availability of websites and/or browsers
- Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi)
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communications Management: Record and track all relevant internal and external communications
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services
- Continuous Monitoring: Conduct tracking and assessment of application and device behavior without breaks or interruptions
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- CPU Monitoring: Monitor performance details involving CPU/memory utilization
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Aggregation: Collect, process and structure data from multiple sources for further analysis
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Classification: Grouping log entries based on similar attributes.
- Data Connectors: Connect to big data sources
- Data Import/Export: Import and export data to and from software applications
- Data Migration: Move from one database to another, or upgrade the version of database software being used
- Data Storage Management: Manage and store data in a database
- Data Visualization: Graphical representation of data
- Database Monitoring: Analyze the performance of Databases
- Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics
- Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- ETL - Extract Transfer Load: Process of extracting and moving data from multiple sources to a single and unified database
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- For Websites: Software is used for working on online pages
- Forms Management: Store, manage and track all forms in a centralized location
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- In-Database Processing: Blending and analysis of large data sets without moving data out of a database.
- Incident Management: Manage and track all disruptions and incidents
- Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
- Indexing: Compile and organize data into specific metrics
- Investigation Management: Oversee people and resources to carry out an investigation
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Issue Tracking: Record and follow the progress of every issue
- IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems
- IT Monitoring: Gather metrics to assess the performance of IT infrastructure and network in real-time
- Log Analysis: Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks
- Log Collection: Collects and aggregates data from various systems within the IT environment
- Log Parsing: Splits and groups log data automatically or according to user-defined rules
- Log Rotation: Automatically renames, resizes/compresses, archives or deletes old or oversized log files
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Language: Manage and support multiple languages
- Multi-Location Monitoring: Monitor networks, websites, or other assets across multiple locations
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Network Monitoring: Tracks and makes accessible data on the health of servers and other network components.
- On Call Scheduling: Track and organize on-call shifts
- Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources
- Prioritization: Arrange tasks based on the level of priority or urgency
- Real-time Alerts: Receive notification of issues as soon as they occur
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Root Cause Analysis: Identify and analyse the reasons behind accidents
- Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace
- Scheduled Testing: Run diagnostic tests at predetermined times
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Secure Login: At least a username and password is required to access the system
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Server Logs: Log files automatically created for all activities performed by servers, such as a history of web page requests
- Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Monitoring: Ensure SSL certifications are active
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings
- Ticket Management: Track, manage, or resolve user requests and IT incidents/issues
- Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Uptime Reporting: Track the availability time for a designated network or website over a given period of time
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Virtual Machine Monitoring: Track and manage virtual machines (VMs) running on physical host machines
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Web Traffic Reporting: Collect and analyze traffic data about website visitors
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (37)

4.7

Based on 37 reviews

## Pricing

Value for money

4.7 (35)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/202150/Better-Stack/pricing/)

Free plan

$0.00

It includes:

-   10 monitors & heartbeats
-   1 status page
-   Slack & e-mail alerts
-   100,000 exceptions per month
-   5,000 session replays
-   3 GB logs retained for 3 days
-   30 GB metrics
-   3 GB web events retained for 3 days
-   3 GB warehouse events stored for 30 days

Pay as you go

$29.00

Usage Based,Per Month

It includes:

-   Unlimited team members for Telemetry
-   Unlimited phone call alerts, SMS, push notifications and webhooks with 30-second checks
-   On-call calendar with scheduling & escalations
-   1,000 status page subscribers included
-   Access to playwright-based transaction checks
-   Access to private & customizable status pages
-   Access to advanced Slack & MS Teams workflows
-   Access to query boost
-   Access to call routing
-   Access to SSO & SCIM
-   Access to reporting & analytics
-   RBAC & team-level isolation

Enterprise

Custom plans on demand.

It includes:

-   Unlimited storage & querying
-   Stress-free migration
-   Fast support, 24/7
-   Enterprise deployments
-   Custom Telemetry data residency
-   Service-level agreement (SLA)
-   Generic SAML SSO

Value for money

4.7 (35)

4.7

Based on 35 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (31)

4.8

Based on 31 reviews

## User reviews

Overall rating

4.8

Based on 37 reviews

Filter by rating

5(33)

4(3)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

CB

Calixte B.

CTO

Computer Software

### "Great & Easy to use service "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 26, 2025

Pros

I really like the ease of use of the interface, it is really easy to understand. The free features are also great. The monitoring works great, and the log management system as a lot of connector.

Cons

Where the free plan is really good, the paid plan are a bit expensive compared to the others monitoring platforms.

Switched from

[Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/)

Betterstack includes a log management platform, and the monitoring interval is lower (3mn) compared to UptimeRobot (5mn) on the free plan.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Software Developer

Computer Software

### "Probably the best monitoring tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2023

Overall an incredible tool, very feature rich and very customisable, almost every element is allowed to be tweaked and configured to your liking.Has also never failed to let me know when a service is down!

Pros

I love how polished Better Uptime is firstly, that makes a great deal of your experience better when using and managing the product. Secondly the featureset is huge, with a great emphasis on teams and incident management.

Cons

I can see it getting expensive when I run out of website slots on my current plan.

Switched from

[Freshping](https://www.capterra.com/p/173148/Insping/)

Overall quality is higher, and while both products have a paid tier, Better Uptime seemed a better offering.

Alternatives considered

[Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/)

Reasons for choosing Better Stack

Overall the quality seemed much higher.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mick T.

Web Developer

Building Materials

### "An important part of my business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 19, 2022

I have had no issues and no reason to contact support.

Pros

Very easy to use and endless options are available.

Cons

It's ideal to use for a few sites, but It's a little clumsy when you have 100+ sites.

Switched from

[Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/)

BetterUptime was clearly better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Angelo M.

IT Advisor

Architecture & Planning

### "For standard monitoring, it is among the best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 23, 2022

Better Uptime is a system that complies with what it offers, even the free version, it is very powerful for basic systems, which are hosted on shared hosting. I have recommended it to colleagues who are just starting out in system administration, and it has been very helpful.

Pros

We like how easy it is to set it up. Once you have the url or ip of the service. The system will be able to start operating immediately. System administrators usually know how to configure it. It has a very intuitive user interface. The app makes things a lot easier. Sometimes we can't check the mail, so having a personalized notification on the smartphone doesn't help to identify what problems there are, without even seeing the phone. It is these small details that enhance these systems.

Cons

I would like to be able to self host the system for internal service monitoring within VPN networks. But for this, there are other alternatives

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Monica M.

CEO

Marketing and Advertising

### "The tool we use to monitor websites"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 12, 2022

Pros

It is a very easy to use tool, you only have to create the domains and you already have the website monitored

Cons

The users and calendars part is a bit complicated to understand, but once you understand it, it is very useful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Small business automation

Marketing and Advertising

### "Confidence while you sleep"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 24, 2022

Easy, reliable and fast. knowing when my site is down affects customers.

Pros

Really solid infrastructure, interface, lightning fast notifications, status pages are awesome. Clean Ui and intuitive dashboard.

Cons

None that i can think of. Will be back to update

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Victor Conde B.

Owner

Graphic Design

### "Worth every penny"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2022

Pros

Every website that i manage i use this software to be the monitoring of it. I love this so much and i cant stress enough how good it is to work with.

Cons

It is a little expensive for a software, but the value for me has skyrocketed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Full Stack Web Developer

Computer Software

### "Best monitoring saas I've ever used"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 6, 2021

Pros

You can fully customize the monitoring test endpoint to call (maybe require a POST call? perhaps my not ok response is a 400 HTTP status?) and also create escalation policies to notify incidents. It's great that It can notify someone in charge of it based on a calendar and escalate it to all the team if the incident got no solution. The status page you can add is fully customizable as well, and you know how important it is to have a professional-looking status page. The best feature is you can receive a call on a phone number if an incident is occurring. Fantastic!

Cons

The thing I don't like is that you can't have a dashboard with the current status of every monitor you set up on more than one team. It's great that you can have an oversight view of a team's monitors, but if you have more than one team, you have to switch them to have a global view of the situation. The mobile app works fine for notifications but doesn't have any other feature, and it just lets you go to the web app dashboard through the mobile browser.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Shekhor B.

Founder & CEO

Computer Software

### "Best Uptime Monitor for any website"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2021

Pros

If you are living or at least side income from any website, you definitely need to check your Website's availability. So a website uptime checker is what needed for you to check your server's availability in real time. And that is how you can track your business. If its down, at least you can talk to support to fix the issues so that your business can still kick back on time. The Better Uptime team made the uptime monitoring like piece of cake. You can check your Websites uptime in realtime with a minute interval and can get notified if there is any downtime via SMS or call. Yes, you can still get notified via Slack and email or so. But getting notified via SMS or Call is what makes you free from being online forever.

Cons

To be honest nothing. I can't point out even a single thing that I didn't like. May be being a small marketer, I really got what I mostly needed for my usecase. So I don't need to ask more from it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VN

Vlastimil N.

Owner

Electrical/Electronic Manufacturing

### "Good, but expensive"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

August 1, 2021

Pros

Free domain on status page Pretty fast support for free users

Cons

Cannot use Google analytics on status page unless i choose paid plan Cannot use Webhooks for the same reason as google analytics Really, and i mean REALLY limited choosing of services to integrate for free

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/202150/Better-Stack/reviews/)

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