--- title: "ConnectWise Cybersecurity Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ConnectWise Cybersecurity Management Software - reviews, pricing plans, popular comparisons to other Church Management products and more." source_url: "https://www.capterra.com/p/202174/Continuum-Fortify/" page_type: "product" language: "en" --- # ConnectWise Cybersecurity Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ConnectWise Cybersecurity Management ## What is ConnectWise Cybersecurity Management? ConnectWise Cybersecurity Management software and support solutions help MSPs protect their clients’ critical business assets. From 24/7 threat detection monitoring, incident response, and security risk assessment tools, ConnectWise Cybersecurity Management solutions remove the complexity associated with building an MSP-powered cybersecurity stack and lower the costs of 24/7 monitoring support staff. ## What is ConnectWise Cybersecurity Management used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[ITSM](https://www.capterra.com/itsm-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ConnectWise Cybersecurity Management?[Manage this product listing](https://www.g2.com/products/elvanto/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ConnectWise Cybersecurity Management 4.5 (13) VS. [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (12) Ease Of Use 4.7 (298) Value For Money 4.2 (10) Value For Money 4.6 (282) Customer Service 4.1 (10) Customer Service 4.7 (288) ## ConnectWise Cybersecurity Management alternatives Highest Rated [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (203)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about ConnectWise Cybersecurity Management Overview ### Which roles and teams benefit most from ConnectWise Cybersecurity Management? ConnectWise Cybersecurity Management is most used by MSP leaders, executives, and account management teams responsible for service delivery, security oversight, and client relationships. Presidents, CEOs, directors, and operations managers use it to standardize cybersecurity workflows, monitor risk, support compliance conversations, and present security value clearly during client planning and renewals. Answer based on 13 reviews Overview ### What company size and specific industries is ConnectWise Cybersecurity Management built for? ConnectWise Cybersecurity Management is designed for MSP and TSP partners that serve client organizations of varying sizes, especially small and mid-market businesses. It is built for managed service and technology providers across industries that need to protect their clients’ most critical business assets through a cybersecurity practice. Features and Usability ### What are the key features of ConnectWise Cybersecurity Management? ConnectWise Cybersecurity Management includes endpoint protection, vulnerability management, and threat response for security operations, plus real-time monitoring, alerts/notifications, and alerts/escalation. It also offers backup and recovery, disaster recovery, incident and issue management, support ticket tracking, and third-party integrations for coordinating response and tracking risks. Integrations ### Which third-party tools and platforms does ConnectWise Cybersecurity Management integrate with? ConnectWise Cybersecurity Management integrates with Autotask PSA, ConnectWise PSA, LogMeIn Rescue, OpenText Core Endpoint Protection, Accelo, and PROMYS. These integrations cover PSA, remote support, and endpoint protection tools, giving teams a compact set of third-party connections for security operations and account management. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does ConnectWise Cybersecurity Management offer? ConnectWise Cybersecurity Management provides in person training, live online sessions, webinars, documentation, and videos. These formats can support guided instruction, remote presentations, written reference material, and self-paced learning for teams getting started with the product. Getting Started and Support ### What customer support options does ConnectWise Cybersecurity Management offer? ConnectWise Cybersecurity Management provides Email/Help Desk, a Knowledge Base, Phone Support, and 24/7 Live Rep assistance. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be summarized beyond the listed channels. ## Features AI summary Based on 834 Church Management reviews Capterra reviewers highlight these as the features buyers value most when choosing ITSM software: - **Asset Tracking** (**53%** of reviewers rated this feature as critical) - **Support Ticket Management** (**58%**) - **Incident Management** (**60%**) ConnectWise Cybersecurity Management includes **Support Ticket Management** and **Incident Management**, giving teams a way to manage service requests and respond to operational issues more efficiently. However, it does not include **Asset Tracking**. Instead, it offers **Alerts/Notifications** (**48%**), which can help teams stay aware of important events and respond faster when issues arise, helping businesses maintain service continuity and improve response times. Incident Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Backup and Recovery 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Issue Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Identify and respond to unexpected problems or failures (ie. "negative events") Remote Monitoring & Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Alerts/Escalation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request ConnectWise Cybersecurity Management 29 features ### All Features - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Behavioral Analytics: Track and analyse user behavior within a system or network - Chat/Messaging: Communicate using direct chat or messages within the system - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Incident Management: Manage and track all disruptions and incidents - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Assessment: Initiate collection and analysis of known risks - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Status Tracking: Track the status over time for a request, process, asset, or transaction - Support Ticket Management: Allow customers/users to submit support queries and service requests - Support Ticket Tracking: Track the status of support tickets/escalations as they move through the service queue - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Vulnerability Management: Detect (and block) vulnerabilities and threats in your applications based on vulnerability information --- Get Advice We can help you find the software with the features you need. Features 4.5 (12) 4.5 Based on 12 reviews ## Pricing Value for money 4.2 (10) ### Starting price Free trial available Value for money 4.2 (10) 4.2 Based on 10 reviews ## Integrations [ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ OpenText Core Endpoint Protection​](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/)[ Accelo](https://www.capterra.com/p/225762/Accelo/)[ LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[ PROMYS](https://www.capterra.com/p/120156/PROMYS-PSA-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (10) 4.1 Based on 10 reviews ## User reviews Overall rating 4.5 Based on 13 reviews Filter by rating 5(9) 4(2) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Gestion de clientèle Accounting ### "Outils de management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 9, 2023 Pros La possibilité de bénéficier du support SOC et les intégration dans nos outils sont inestimable Cons La solution SIEM s'est amélioré et l'intégration aussi mais je souhaite la visibilité nécessaire Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Girish P. Key Account Manger Financial Services ### "Best to segment vs cost" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 22, 2022 It has been good for last 2 years of usage no complains. Pros Cost is good and deployment time is good. Cons Details collected in the post incident report is less as compared to other tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WW Wayne W. President Information Technology and Services ### "ConnectWise Fortify is an excellent product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 11, 2021 Pros The ease of use and the stability of the software. Very much up to date. Cons At this time the only negative is the SOC is not fully in the USA. For us the compliance part we need to have the SOC monitored from within the USA and all employees of the SOC need to be US citizens. Alternatives considered [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reasons for choosing ConnectWise Cybersecurity Management We have been using Continuum for years and transitioned over to ConnectWise. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HM Howard M. \- Information Technology and Services ### "In the world today, this solution is a MUST" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 11, 2021 In a world where cybersecurity is front of mind for just about every company out there, it's imperative to be proactive in providing the necessary tools to ensure the business can continue operating. Pros Most of the suite is very easy to deploy, use and manage. It has helped us avert multiple crises. Cons The SIEM solution has improved over the past year, but the previous integration was not as useful as we would have liked and did not provide the necessary visibility. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AI Aiman I. COO Computer Networking ### "Fortify is pretty good" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 February 11, 2021 Great product, need better training and better support Pros Its very effective and reliable, works really well, Cons Support and implementation support is hard to deal with Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NL Nicholas L. President Computer & Network Security ### "Great SOC partnership and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2021 Needed to augment service offering to cover security services in light of Covid displacement and the battery of security risks out there. Pros Ease of use, deployment and management. SOC is very responsive and on top of all alerts, actions and remediation events. Cons Nothing specific. It's accessibility on a mobile platform via an app would be helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Joaquin H. President Information Technology and Services ### "EDR review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 8, 2021 Still mixed feelings as we had a ransomware attack that was not detected nor blocked on 2018, but since then all seems to be fine. Pros The integration with an actual SOC team, which some times can talk and coordinate with Continuum SOC team for server or BDR tasks Cons Integration issues with Continuum Recover for sever years now Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG James G. President Information Technology and Services ### "Connectwise Fortify" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 February 8, 2021 We have it in place for many clients now but plan to migrate to a different platform. Pros I thought the $1M "guarantee" was a great selling point, but it's NEVER going to be paid because it's impossible to meet the requirements. In order for it to be paid, every device on the network must be patched to the most current OS, and every device with S1 must be patched to the most current version, which is impossible because S1 does not automatically update (this is LUDICROUS). We are planning to migrate all of our customers to a different platform. Cons As mentioned above, the $1M "guarantee" is a farce. The fact that S1 does not automatically update, like EVERY OTHER AV PRODUCT IN THE WORLD, is ridiculous. That means that we have to MANUALLY update S1 if/when we get a notification from SOC. In addition, the "rollback" feature interferes with any VSS based backup system - and has caused machines to slow to a crawl unless we disable rollback, which (again) means that the so-called guarantee will never be paid. Reasons for choosing ConnectWise Cybersecurity Management It was recommended by Continuum. Since ConnectWise has purchase Continuum, our sales support has been horrid - our sales rep will not return any calls. We have lost confidence in the platform all together. I would never recommend Fortify nor ConnectWise to any of my peers under these circumstances. This is a shame - we've been a Continuum customer for over 13 years. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP DOC P. president Computer & Network Security ### "We user Sentinel One , part of fortify " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 8, 2021 Pros It catches things based on behavior of a program Cons we have to many false positives, especially at one client site Reasons for choosing ConnectWise Cybersecurity Management At that point in time it seemed to be the best option. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CK Corey K. CEO Information Technology and Services ### "a Must Have if you are an MSP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2021 Support and business contacts are awesome. They have a monthly review to ensure we are using the tool properly and we are getting the best bang for our buck. This is invaluable. Pros The ability to have SOC support you and integrations into our tools are priceless. Cons Lack of full control but that is ok because you have a SOC and other yees to do the heavy lifting.. Had to change our mindset for wanting to have control. Reasons for choosing ConnectWise Cybersecurity Management Relationship and quality of the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/202174/Continuum-Fortify/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.