# ConnectWise Cybersecurity Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ConnectWise Cybersecurity Management Software - reviews, pricing plans, popular comparisons to other ITSM products and more.

Source: https://www.capterra.com/p/202174/Continuum-Fortify

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# 

 ConnectWise Cybersecurity Management Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ConnectWise Cybersecurity Management

## What is ConnectWise Cybersecurity Management?

ConnectWise Cybersecurity Management software and support solutions help MSPs protect their clients’ critical business assets. From 24/7 threat detection monitoring, incident response, and security risk assessment tools, ConnectWise Cybersecurity Management solutions remove the complexity associated with building an MSP-powered cybersecurity stack and lower the costs of 24/7 monitoring support staff.

## What is ConnectWise Cybersecurity Management used for?

[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[ITSM](https://www.capterra.com/itsm-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ConnectWise Cybersecurity Management

4.5 (13)

VS.

[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (12)

Ease Of Use

4.7 (288)

Value For Money

4.2 (10)

Value For Money

4.6 (273)

Customer Service

4.1 (10)

Customer Service

4.7 (278)

## ConnectWise Cybersecurity Management alternatives

Highest Rated

[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.2 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting price

$1.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (195)](https://www.capterra.com/p/163344/N-sight/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Backup and Recovery

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create backups and provide methods to recover deleted/lost data

Issue Management

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Identify and respond to unexpected problems or failures (ie. "negative events")

Remote Monitoring & Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Alerts/Escalation

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

System alerts about the need to escalate an issue or request

Alerts/Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Incident Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

ConnectWise Cybersecurity Management 29 features

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Data is backed up automatically to prevent data loss

Create backups and provide methods to recover deleted/lost data

Track and analyse user behavior within a system or network

Communicate using direct chat or messages within the system

Plan and implement business continuity measures in case of unforeseen events

Protect users working remotely and provide secure environments for personal devices to access company programs

A chronological record of actions or occurrences within a network, software, or process

Managing service requests, incidents, IT issues & support with a ticketing system

Manage and track all disruptions and incidents

Identify and respond to unexpected problems or failures (ie. "negative events")

Monitor the movement of one or more IT assets throughout the organization

Observe and track the demand, usage, progress or quality of a system, product, or user

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Notifying as a warning or reminder of a potential or imminent hazard

Initiate collection and analysis of known risks

Online portal through which end users can access the system, manage tasks, or obtain information

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Track the status over time for a request, process, asset, or transaction

Allow customers/users to submit support queries and service requests

Track the status of support tickets/escalations as they move through the service queue

Set up connections to third-party platforms to improve business processes

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Detect (and block) vulnerabilities and threats in your applications based on vulnerability information

Get Advice

We can help you find the software with the features you need.

Features

4.5 (12)

4.5

Based on 12 reviews

## Pricing

Value for money

4.2 (10)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.2 (10)

4.2

Based on 10 reviews

## Integrations

[

ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[

OpenText Core Endpoint Protection​](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/)[

Accelo](https://www.capterra.com/p/225762/Accelo/)[

LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[

Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[

PROMYS](https://www.capterra.com/p/120156/PROMYS-PSA-Software/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (10)

4.1

Based on 10 reviews

## User reviews

Overall rating

4.5

Based on 13 reviews

Filter by rating

5(9)

4(2)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Gestion de clientèle

Accounting

### "Outils de management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

October 9, 2023

Pros

La possibilité de bénéficier du support SOC et les intégration dans nos outils sont inestimable

Cons

La solution SIEM s'est amélioré et l'intégration aussi mais je souhaite la visibilité nécessaire

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Girish P.

Key Account Manger

Financial Services

### "Best to segment vs cost"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 22, 2022

It has been good for last 2 years of usage no complains.

Pros

Cost is good and deployment time is good.

Cons

Details collected in the post incident report is less as compared to other tools.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WW

Wayne W.

President

Information Technology and Services

### "ConnectWise Fortify is an excellent product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 11, 2021

Pros

The ease of use and the stability of the software. Very much up to date.

Cons

At this time the only negative is the SOC is not fully in the USA. For us the compliance part we need to have the SOC monitored from within the USA and all employees of the SOC need to be US citizens.

Alternatives considered

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)

Reasons for choosing ConnectWise Cybersecurity Management

We have been using Continuum for years and transitioned over to ConnectWise.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HM

Howard M.

\-

Information Technology and Services

### "In the world today, this solution is a MUST"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 11, 2021

In a world where cybersecurity is front of mind for just about every company out there, it's imperative to be proactive in providing the necessary tools to ensure the business can continue operating.

Pros

Most of the suite is very easy to deploy, use and manage. It has helped us avert multiple crises.

Cons

The SIEM solution has improved over the past year, but the previous integration was not as useful as we would have liked and did not provide the necessary visibility.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AI

Aiman I.

COO

Computer Networking

### "Fortify is pretty good"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

February 11, 2021

Great product, need better training and better support

Pros

Its very effective and reliable, works really well,

Cons

Support and implementation support is hard to deal with

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NL

Nicholas L.

President

Computer & Network Security

### "Great SOC partnership and service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2021

Needed to augment service offering to cover security services in light of Covid displacement and the battery of security risks out there.

Pros

Ease of use, deployment and management. SOC is very responsive and on top of all alerts, actions and remediation events.

Cons

Nothing specific. It's accessibility on a mobile platform via an app would be helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Joaquin H.

President

Information Technology and Services

### "EDR review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 8, 2021

Still mixed feelings as we had a ransomware attack that was not detected nor blocked on 2018, but since then all seems to be fine.

Pros

The integration with an actual SOC team, which some times can talk and coordinate with Continuum SOC team for server or BDR tasks

Cons

Integration issues with Continuum Recover for sever years now

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

James G.

President

Information Technology and Services

### "Connectwise Fortify"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

February 8, 2021

We have it in place for many clients now but plan to migrate to a different platform.

Pros

I thought the $1M "guarantee" was a great selling point, but it's NEVER going to be paid because it's impossible to meet the requirements. In order for it to be paid, every device on the network must be patched to the most current OS, and every device with S1 must be patched to the most current version, which is impossible because S1 does not automatically update (this is LUDICROUS). We are planning to migrate all of our customers to a different platform.

Cons

As mentioned above, the $1M "guarantee" is a farce. The fact that S1 does not automatically update, like EVERY OTHER AV PRODUCT IN THE WORLD, is ridiculous. That means that we have to MANUALLY update S1 if/when we get a notification from SOC. In addition, the "rollback" feature interferes with any VSS based backup system - and has caused machines to slow to a crawl unless we disable rollback, which (again) means that the so-called guarantee will never be paid.

Reasons for choosing ConnectWise Cybersecurity Management

It was recommended by Continuum. Since ConnectWise has purchase Continuum, our sales support has been horrid - our sales rep will not return any calls. We have lost confidence in the platform all together. I would never recommend Fortify nor ConnectWise to any of my peers under these circumstances. This is a shame - we've been a Continuum customer for over 13 years.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DP

DOC P.

president

Computer & Network Security

### "We user Sentinel One , part of fortify "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

February 8, 2021

Pros

It catches things based on behavior of a program

Cons

we have to many false positives, especially at one client site

Reasons for choosing ConnectWise Cybersecurity Management

At that point in time it seemed to be the best option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CK

Corey K.

CEO

Information Technology and Services

### "a Must Have if you are an MSP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2021

Support and business contacts are awesome. They have a monthly review to ensure we are using the tool properly and we are getting the best bang for our buck. This is invaluable.

Pros

The ability to have SOC support you and integrations into our tools are priceless.

Cons

Lack of full control but that is ok because you have a SOC and other yees to do the heavy lifting.. Had to change our mindset for wanting to have control.

Reasons for choosing ConnectWise Cybersecurity Management

Relationship and quality of the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/202174/Continuum-Fortify/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)