# Usetiful Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Usetiful Software - reviews, pricing plans, popular comparisons to other Digital Adoption Platform products and more.

Source: https://www.capterra.com/p/202212/Usetiful

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# 

 Usetiful Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Usetiful

## What is Usetiful?

Make users human again! Usetiful enhances digital products with a controllable experience layer that enables features for user onboarding, customer self-service, and feature adoption. With Usetiful you can build product tours, checklists, tooltips and more content, all without coding.

## What is Usetiful used for?

[Digital Adoption Platform](https://www.capterra.com/digital-adoption-platform-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Usetiful?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.usetiful.com&name=Usetiful)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Usetiful

4.7 (9)

VS.

[4.7 (127)](https://www.capterra.com/p/232772/Rocketlane/reviews/)

Starting Price

Contact vendor

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (9)

Ease Of Use

4.6 (127)

Value For Money

4.9 (9)

Value For Money

4.6 (106)

Customer Service

4.9 (9)

Customer Service

4.7 (115)

## Usetiful alternatives

[4.6 (77)](https://www.capterra.com/p/143008/Whatfix/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[VisualSP](https://www.capterra.com/p/231457/VisualSP/)

[4.9 (22)](https://www.capterra.com/p/231457/VisualSP/reviews/)

Starting price

$6574.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/231457/VisualSP/)

[Product Fruits](https://www.capterra.com/p/227997/Product-Fruits/)

[4.7 (89)](https://www.capterra.com/p/227997/Product-Fruits/reviews/)

Starting price

$111.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/227997/Product-Fruits/)

[Produktly](https://www.capterra.com/p/10006506/Produktly/)

[4.7 (12)](https://www.capterra.com/p/10006506/Produktly/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10006506/Produktly/)

[View all alternatives](https://www.capterra.com/p/202212/Usetiful/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

User Onboarding

4.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Guide new users to understand and become proficient in using a product or service

Contextual Guidance

4.3 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Interprets what a user is doing based on context and helps guide them through the process.

Multi-Language

3.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Manage and support multiple languages

Content Creation

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

The ability to create unique content

Data Quality Control

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Establish guidelines about how much and what kind of data can be stored in the repository

Reporting/Analytics

3.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Usetiful 31 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

The ability to create unique content

Interprets what a user is doing based on context and helps guide them through the process.

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Establish guidelines about how much and what kind of data can be stored in the repository

Process of familiarizing new employees with the company, their position, and responsibilities

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Games or game-like elements to track progress and reward accomplishments

Allow the audience to interact or engage with the content

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Manage and support multiple languages

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Reporting on how each user, task or process has advanced since its initiation

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Guide new users to understand and become proficient in using a product or service

Interact with data visualization elements, such as charts and graphs, to drill down into data

Features

4.8 (9)

4.8

Based on 9 reviews

## Pricing

Value for money

4.9 (9)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

[View all Pricing Plans](https://www.capterra.com/p/202212/Usetiful/pricing/)

Value for money

4.9 (9)

4.9

Based on 9 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Intercom](https://www.capterra.com/p/134347/Intercom/)

## Support, customer service and training options

Customer Service

4.9 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (9)

4.9

Based on 9 reviews

## User reviews

Overall rating

4.7

Based on 9 reviews

Filter by rating

5(6)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

CEO

Information Technology and Services

### "Usetifull saves your time on creating and managing onboarding system"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 8, 2024

Overall experience is good. They helped us to quickly an easily create onboarding and marketing system for our web application.

Pros

Flexible and easy tool for creating an onboarding layer for our product

Cons

lack of customization options with video, and image resolution

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Co founder

Research

### "Super simple onboarding tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2024

Pros

We are using to simplify our onboarding flow in app, making it easy to collect key information from customers and guide them.

Cons

Nothing at this time it works really well

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Florian C.

Head of Products

Financial Services

### "Super value for money - Key DAP features with great admin experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 11, 2024

Very nice value for money compared to other DAP providers. A nice to setup and start user onboarding

Pros

\- key features are all available on a Plus plan - Admin experience is very user friendly - User experience as well of course - Very reactive support => super important from my point of view : the CSS/HTML class selector to ensure i'm selecting the right component

Cons

At this stage, no cons. Maybe a little issue with images that i'm going to fix with support

Alternatives considered

[HelpHero](https://www.capterra.com/p/10012430/HelpHero/)

[Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)

[UserGuiding](https://www.capterra.com/p/177546/UserGuiding/)

Reasons for choosing Usetiful

Pricing Vs Features + CSS/HTML selector

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Melek Deniz T.

Deputy Manager

Information Technology and Services

### "Make user onboarding easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 29, 2022

In the past, our IT team has to create user onboarding and I cannot interfere easily. Now, without coding, I can create creative user onboardings at Cubicl, and easly change them.

Pros

In our company, we begin to use Usetiful for user onboarding. I am not a tech guy so I don't have any coding background. For our software, we need to inform our users about features. Thanks to Usetiful, my dependancy to IT team decreased minimum. I can create all user onboarding on my own for our software.

Cons

Sometimes Usetiful extention does not work so while creating an onboarding, I cannot preview the tour. I have to delete the extention or log out etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PF

Philip F.

Founder

Health, Wellness and Fitness

### "Very recommended for complicated websites!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 15, 2022

Pros

I am owning an online dance school and I wanted to make sure everyone is having an easy life navigating through the site. That's not easy, because my site is rather complicated. We are having many hidden features and a big part of them weren't used by our visitors. Since we integrated Usetiful this changed definitely. The application makes it easy for users to understand how the courses are working and recognized all capabilities of our offer! The setup was much easier than expected, the software is well designed and the support helps a lot along the way! All in all, I am super happy that I have decided on Usetiful and can really recommend it!

Cons

I thought initially, a WordPress Plugin is a must-have, but after trusting their documentation, I have to say it is pretty doable without one. I don't really have a really big con. If they keep developing what is on their roadmap, I am pretty happy! :)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mehmet Emre A.

COO

Computer Software

### "Simple and Useful Product Tours"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 9, 2021

There are a lot of underrated products out there, and one of them is Useful. It's a product that helps non-coders design better product tours. It's a simple product that just works. It helps you create a product tour that looks beautiful and keeps users engaged. It's a great tool for companies that have a lot of products and want to explain what those products do. Useful's pricing structure is also very affordable.

Pros

It has freemium plan, pricing strategy is really advantageous compared to competitors. Usetiful has simple and clean interfaces, it's easy to create and publish user guides. I'm actively using it in my product. If you are looking for a simple, easy to deploy product it's perfect for you. There are also advanced features I didn't use yet like marketplace and themes features.

Cons

I have faced issue when I wanted to create multilingual product tour. Support was not bad but it couldn't be helpful.

Switched from

[UserGuiding](https://www.capterra.com/p/177546/UserGuiding/)

Alternatives considered

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

[HockeyStack](https://www.capterra.com/p/227589/HockeyStack/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VB

Victor B.

UX Designer

Computer Software

### "Fantastic way to create onboarding guides for web applications"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 2, 2021

Really great. Without doubt the best onboarding tool on the market! Highly recommended.

Pros

We've actually been searching for a tool just like this for a very long time. One time, we even briefly considered building something ourselves. The sketches we made actually happened to extremely similar to Usetiful. So we were very pleased to find this tool. Firstly, it comes with a great for money, and gives you the ability to test it before purchasing. There is even a free version. Very easy to install, it worked even for me - without any real coding experience. Basically, Usetiful has got everything you need to create onboarding guides for your online applications. You are able to a create number of various guides, set up exactly how they should look and customise when they should start. Creating the guides is very easy, you select which element they should point at (if you want that) in a user interface and write the information you want to tell your users. There are a number of ways to show certain steps only to certain users, and overall great customisability how it should work. They tours can span several pages, and you can move forward in the tour by letting the users click certain objects or by trigging custom events.

Cons

The tool is based on one account only, it doesn't seem to work having multiple users signing in to see and work with the same guides. It is possible to share the same account though. It is also bit difficult working with the same guide in different languages. Customising the look of the guides can be a little clumsy for somebody without coding experience. But it works out in the end, and you only need to do this once and then re-use it on all guides :)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Alina N.

Customer Success

Information Technology and Services

### "Easy to implement, fast to work with "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 17, 2020

The overall experience was very good, we started to use the products right away. No training needed, you don’t need a tech background to use it.

Pros

Easy to adopt by the non-tech team, they managed to add online tours to our web app. Found it very straightforward to implement, based on my previous experience with similar software. Had some question when starting to use Plus Plan, the support team was very quick to answer.

Cons

Missing some more complex functionalities such as in-depth reports, feature adoption, customer surveys & feedback, extra design features and templates

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Saggi N.

Volunteer

Non-Profit Organization Management

### "Excellent product with top notch support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 30, 2020

We build in-app guides for the nonprofit's employees and volunteers to make sure that we ease their way into the app. It's pricing is just right (as opposed to competition that has to raise prices in order to deal with their ongoing burn rate I suppose). Usetiful is focused on building online tours and it excels at that!

Pros

Usetiful is easy to setup and customize (we had to change its style to support RTL languages) and even non-techy people managed to add online tours to the web app we're building for our nonprofit. The tour builder itself is friendly and has all the features required to create complex tours.

Cons

Nothing really. Sometimes there are issues with getting the right selector to use with the item to attach a step to, but that's inherent to working with html interfaces.

Alternatives considered

[WalkMe](https://www.capterra.com/p/131194/WalkMe/)

Reasons for choosing Usetiful

You can just sign up and start using it (no "schedule a demo", email correspondence before anyone actually talks to you), the support you get is great and the pricing is right!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/202212/Usetiful/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)