--- title: "Healee Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Healee Software - reviews, pricing plans, popular comparisons to other Patient Scheduling products and more." source_url: "https://www.capterra.com/p/202281/Healee/" page_type: "product" language: "en" --- # Healee Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Healee ## What is Healee? Facilitating 700K+ visits per month, Healee is the most reliable scheduling solution for primary and mental health organizations. Healee helps you reduce administrative burden, patient no-shows and wait times, and improve capacity utilization across multiple facilities. - Empower patients to easily find and schedule care 24/7 - Quickly match patients to the right provider - Easily manage complex physician and team schedules ## What is Healee used for? [Telemedicine](https://www.capterra.com/telemedicine-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Patient Portal](https://www.capterra.com/patient-portal-software/) Top alternative Featured Overall rating Based on 48 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Healee?[Manage this product listing](https://www.g2.com/products/healee/claim_requests/new?auto=true) ## Healee Overview Updated September 2026 AI summary Healee offers cloud-based patient scheduling and telemedicine tools for small to enterprise organizations seeking to coordinate care, manage appointments, and maintain compliance across multiple locations. Supporting HIPAA compliance, patient records management, secure messaging, and customizable branding, it enables online booking, virtual consultations, billing, and multi-location workflows accessible via web and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Healee 4.8 (48) VS. [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price Contact vendor Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (48) Ease Of Use 4.3 (83) Value For Money 4.8 (42) Value For Money 4.2 (76) Customer Service 4.8 (45) Customer Service 4.2 (79) ## Healee alternatives [4.0 (41)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars Highest Rated [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Luma Health](https://www.capterra.com/p/176533/lumahealth/) [4.6 (83)](https://www.capterra.com/p/176533/lumahealth/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176533/lumahealth/) [Teladoc Health](https://www.capterra.com/p/190055/Teladoc/) [2.5 (91)](https://www.capterra.com/p/190055/Teladoc/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 37% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190055/Teladoc/) ## FAQs about Healee Overview ### Which roles and teams benefit most from Healee? Healee is most used by physicians, specialist doctors, psychologists, and other independent clinicians who need to manage virtual consultations, patient communication, and follow-up care efficiently. Medical practices and academic clinicians benefit from streamlined scheduling, secure messaging, and telehealth workflows that support ongoing treatment, remote access, and better patient coordination. Answer based on 48 reviews Overview ### What company size and specific industries is Healee built for? Healee is designed for primary care and mental health organizations operating at a larger scale, especially those with multiple facilities, teams, time zones, and licensure requirements. It fits providers that need scheduling and coordination across distributed clinical environments rather than small solo practices. Features and Usability ### What are the key features of Healee? Healee offers patient communications, appointment scheduling, online booking, and reminders, plus patient portals and secure messaging for ongoing contact. It also includes telemedicine tools such as virtual visits, video consultations, two-way audio and video, as well as billing and invoicing, e-prescribing, charting, and reporting. Getting Started and Support ### What training and onboarding options does Healee offer? Healee provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does Healee offer? Healee provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback is available to describe support quality, response times, or common issues, so only the listed channels can be confirmed from the catalog data. ## Features AI summary Based on 887 Patient Scheduling reviews Capterra data shows that buyers of Patient Scheduling rank the following features as their top priorities: - **HIPAA Compliant** (**72%** of reviewers rated this feature as critical) - **Calendar Management** (**52%**) - **Patient Records Management** (**58%**) Healee supports all three features reviewers rate most important: **HIPAA Compliant**, **Calendar Management**, and **Patient Records Management**. Together, these capabilities help healthcare teams protect sensitive patient information, coordinate appointments more efficiently, and maintain accurate records, allowing teams to deliver organized and compliant scheduling workflows. HIPAA Compliant 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Scheduling 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar E-Prescribing 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically For Medical Purposes 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Intended for medical use such as diagnosis, treatment, and consultation Confirmations/Reminders 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Multi-Provider Practice 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important For practices with multiple providers Healee 89 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Bill Payment: Complete outstanding payments - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Summaries: Electronic patient health records - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Reminders: Reminders sent via email - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - Forms Management: Store, manage and track all forms in a centralized location - Health Record Access: Gaining access to confidential health documents and information - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Intake Management: Activities related to the initial admission of a charge into the organization's care - Lab Results: Laboratory test results - Live Chat: Ability to chat online in real time - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Monitoring Device Integration: Allows medical providers to integrate with remote devices of many kinds in order to monitor patients. - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Online Scheduling: Track and organize online shifts - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Telemedicine: Meet with patients remotely - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Video Consultations: Speaking to a doctor or healthcare professional using online video tools - Video Support: Supports various video file formats - Virtual Visits: Allows medical providers to monitor and visit their patients virtually. - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (48) 4.8 Based on 48 reviews ## Pricing Value for money 4.8 (42) ### Starting price Free trial not available Value for money 4.8 (42) 4.8 Based on 42 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (45) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (45) 4.8 Based on 45 reviews ## User reviews Overall rating 4.8 Based on 48 reviews Filter by rating 5(40) 4(8) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MM Mariana M. Physician Medical Practice ### "Convenient Medicine" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 It is possible to determine adequate treatment, albeit the distance and to follow the patient's condition. Pros Getting started with Healee is very fast and hassle free. The platform is intuitive and extremely easy to use. It supports the relationship with the patient and attracts new patients. Cons Patients should be warned to have more patience for subsequent consultations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 20, 2022 Thank you for your kind words, we are happy that Healee is helping you provide better care for your patients. Your feedback is much appreciated! SM Suleman M. Writer E-Learning ### "Healee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 10, 2021 Pros Healee software help you to get advice from doctors and specialist without going to hospital Cons Can't be used went data is disabled can only be used when data is enabled Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Maria S. Assoc. prof. Hospital & Health Care ### "As a doctor I am happy with Healee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2020 I can give consultation on line and to be paid for first time. Pros Very well organised and intuitive it is really user friendly Cons The time between first and second paid consultation- 20 days is a little bit long. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DK Diana K. Psihologist Health, Wellness and Fitness ### "All good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 9, 2020 I like it a lot Pros Easy to use and reliable. It gives good opportunity for vital meetings with patients. Cons More possibilities to make your daily schedule. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KH Krasimira H. Associate Professor of cardiology Hospital & Health Care ### "Easy collaboration . " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 June 30, 2020 Good Pros It’s very easy to contact with patients , organize the treatment and follow the patients therapy. Cons Nothing special . I prefer to work with Healee Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Svetlozar S. Dr Medical Practice ### "Healee Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2020 helping for almost constant communication between doctor and patient and for satisfaction of the Pts. It also helps to find new patientscall him. Best regards SSardovski Pros The application is convenient and easy to use, Cons . I think that video-conversation is most efficient way for comunication, but sometimes it does not work properly, so I ask Pt to send me his mobile and Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MV Maia V. Medical Medical Practice ### "Useful " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 12, 2020 I can contact with my patients any time. Pros This product is very easy to use for me and for my patients. Cons I don't know exactly. It is easy way my patients contact with me. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rumyana Y. Assoc.Prof. of Dermatology, Allergy & Aesthetic Medicine Health, Wellness and Fitness ### "My work via Healee MD" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2020 I am satisfied with the opportunity to help patients via internet, i.e. this is a variety of telemedicine as I use also photographic information about the patient problems. Pros It makes easier the patents to connect a doctor, to be diagnosed and to receive prescribed medication. Cons Sometimes patients misappropriate the opportunity for connection with the doctor and continue asking numerous questions on various problems, besides the intial one. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MK Momchil K. M.D. Medical Practice ### "Feedback about Healee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2020 I really enjoy using tje apo, because my patients are very thankful and grateful for the immediate care that they are receiving Pros I highly appreciate that my patients are able to reach out to me easily and receive a proper medical care, support and advice on time. Cons A very few patients are informed about and use the app Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AG Antoaneta G. Physician, Internal and Respiratory medicine Medical Practice ### "Searching for a specialist" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2020 For communication with my patients very good! Pros The product is easy to use for the specialist but clients have difficulties finding me particularly. The surching mashine hasn't been working well for me. My name doesn't show up among the ones of the specialists and with using the filters of all my specialties in English or Bg. Cons Surching machine. Not user friendly and difficul to find me ( for other colleagues it seems that it works) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/202281/Healee/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.